SAQA

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SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE:

Evaluate an event to ensure sustainable events

SAQA US ID	UNIT STANDARD TITLE
13483	Evaluate an event to ensure sustainable events
ORIGINATOR
SGB Hospitality,Tourism,Travel, Leisure and Gaming
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-
FIELD			SUBFIELD
Field 11 - Services			Hospitality, Tourism, Travel, Gaming and Leisure
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular	Level 5	Level TBA: Pre-2009 was L5	3
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Passed the End Date - Status was "Reregistered"		2018-07-01	2023-06-30	SAQA 06120/18
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2026-06-30		2029-06-30

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD

The learner achieving this unit standard in combination with context expertise standard(s) will be able to evaluate the success of an event against the stated objectives. The learner will be able to monitor progress to achieve high standards and quality expected by the industry to ensure a sustainable event. The learner will be able to make recommendations to improve future practice and learning.

In addition they will be well positioned to extend their learning and practice into other areas of hospitality or tourism industry, or to strive towards professional standards and practices at higher levels.

Complexity: Under guidance of an event manager.
Scope: Limited to context such as hospitality, corporate meetings and workshops, social life cycle events, sport events, conferences.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

It is assumed that the learner has workplace communication and workplace numeracy either at NQF 5, or is currently obtaining these standards.

UNIT STANDARD RANGE

Range statements are described by SAQA as "a general guide to the level, scope and complexity". These are provided in the modifiers under each specific outcome.

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Conduct effective evaluations to measure successful operations.

OUTCOME RANGE

The success of the event against set objectives

Client satisfaction levels

Post event reviews

Emphasise the highlights

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

The assessment of co-ordinators against this standard should meet the requirements of established assessment principles.

It will be necessary to develop assessment activities and tools that are appropriate to the contexts in which practitioners are working. These activities and tools may include an appropriate combination of self-assessment and peer assessment; formative and summative assessment; portfolios and observations etc.

The assessment should ensure that all the specific outcomes, critical cross-field outcomes and essential embedded knowledge are assessed.

The specific outcomes must be assessed through observation of performance. Supporting evidence should be used to prove competence of specific outcomes only when they are not clearly seen in the actual performance.

Essential embedded knowledge must be assessed in its own right, through oral and written evidence. It cannot be assessed only through seeing the knowledge being applied.

The specific outcomes and essential embedded knowledge must be assessed in relation to each other. If a practitioner is able to explain the essential embedded knowledge but is unable to perform the specific outcomes, they should not be assessed as competent. Similarly, if a practitioner is able to perform the specific outcomes but is unable to explain or justify their performance in terms of the essential embedded knowledge, they should not be assessed as competent.

Evidence of the specified critical cross-field outcomes should be found both in performance and in the essential embedded knowledge.

Performance of the specific outcomes must actively affirm target groups of practitioners and not unfairly discriminate against any practitioners. Practitioners should also be able to justify their performance in terms of these values.

SPECIFIC OUTCOME 2

Reflect on, measure and evaluate performance in order to improve future practice and learning.

OUTCOME RANGE

Own performance

Staff performance

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

SPECIFIC OUTCOME 3

Evaluate effectiveness of systems and processes supporting the event.

OUTCOME RANGE

Administration

Communications

Support services

Documentation

Event management process

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

SPECIFIC OUTCOME 4

Conduct mid-event evaluations.

OUTCOME RANGE

Monitoring and evaluation procedures

Ensure quality and high standards of event.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

SPECIFIC OUTCOME 5

Compile a report in user friendly format.

OUTCOME RANGE

Record proceedings and evaluations

Communicate report to all appropriate role players

Make necessary recommendations to achieve sustainable events

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

1. Anyone assessing a practitioner against this unit standard must be registered as an assessor with the relevant ETQA.
2. Any institution offering learning that will enable achievement of this unit standard or will assess this unit standard must be accredited as a provider with the relevant ETQA.
3. Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures.

Therefore anyone wishing to be assessed against this unit standard may apply to be assessed by any assessment agency, assessor or provider institution which is accredited by the relevant ETQA.

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE

The practitioner is able to demonstrate a basic knowledge and understanding of:

1. Importance of continuous monitoring (pre-, mid- and post-event)
2. Methods of evaluation such as

written surveys,

mail surveys

pre- and post-event surveys
3. Monitoring methods
4. Pros and cons of timing of evaluations such as immediately following the event or with some time lapse
5. Role and advantages of event monitors
6. Expressions of client satisfaction/dissatisfaction
7. Feedback loops
8. How to take immediate action
9. User friendly methods of report writing
Methods of feedback and communication on evaluation.

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO ORGANISING

Self organisation and management relates to the following specific outcome:

Evaluate effectiveness of systems and processes supporting the event.

UNIT STANDARD CCFO COLLECTING

Information evaluation relates to all specific outcomes.

UNIT STANDARD CCFO COMMUNICATING

Communication relates to all specific outcomes.

REREGISTRATION HISTORY

As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015.

UNIT STANDARD NOTES

As a general indication, the knowledge and insight expected at this level is unlikely to be obtained without at least one year of active participation in the field.

Values:

Demonstration of the knowledge and skills outlined in this unit standard must be consistent with the principles of:

Accepting and maintaining a non-discriminatory attitude towards diversity including, for example, differences in gender, race, religion, physical ability and culture.

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Core	20613	National Diploma: Event Co-ordination	Level 5	NQF Level 05	Passed the End Date - Status was "Reregistered"	2023-06-30	CATHSSETA
Elective	58820	National Certificate: Advertising	Level 5	Level TBA: Pre-2009 was L5	Passed the End Date - Status was "Reregistered"	2023-06-30	MICTS

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

1.	ATTI Nelspruit Pty Ltd
2.	College Africa Group (Pty) Ltd
3.	Digital School of Marketing (Pty) Ltd
4.	Eshybrand Pty Ltd
5.	EYETHU NATIONAL COMPUTER COLLEGE PTY LTD
6.	Metanoia Ratings PTY LTD
7.	Mufuka Business and Technical
8.	Richfield Graduate Institute of Technology Pty Ltd
9.	The Finishing College (Pty) Lt
10.	Training B2B CC