SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Interacting with special interest groups 
SAQA US ID UNIT STANDARD TITLE
14143  Interacting with special interest groups 
ORIGINATOR
SGB Funeral Services 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Personal Care 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04  6 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard forms part of the Qualification, National Certificate in Funeral Services Practice and is registered at Level 4 on the National Qualifications Framework. Learners working towards this standard will be learning towards the full qualification, or will be involved in or working within a funeral services environment, specialising in Merchandising and Marketing, where the acquisition of competence against this standard will add value to each individual and the Funeral Industry as a whole.

The qualifying learner is capable of:
  • Demonstrating an understanding of various interest groups
  • Building relationships with special interest groups
  • Co-ordinating and planning funeral projects with special interest groups 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners accessing this qualification will have demonstrated competency in:
  • Numeracy at NQF Level 3 or equivalent.
  • English, verbal and written communication at NQF Level 3 or equivalent. 
    		•

    UNIT STANDARD RANGE 
    Range statements which are applicable to the unit standard titles, specific outcomes and assessment criteria are found beneath the applicable assessment criteria. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Demonstrate an understanding of various interest groups 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1.Different types of special interest groups are identified. 
    ASSESSMENT CRITERION RANGE 
    Special interest groups will include religious groups, cultural groups, burial societies, stokvels, sports clubs, social clubs, youth groups, businesses, organisations, federations, institutes, travel companies, trade unions, sports unions, associations, local government, contractors.
     

    ASSESSMENT CRITERION 2 
    2.Issues relating to each type of special interest group are identified and explained. 

    ASSESSMENT CRITERION 3 
    3.Inter-relationships between groups are described. 

    SPECIFIC OUTCOME 2 
    Build relationships with special interest groups 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1.Agreements with special interest groups are concluded and signed. 

    ASSESSMENT CRITERION 2 
    2.Communication and relationships with special interest groups are on-going
    and open. 

    ASSESSMENT CRITERION 3 
    3.Relationships with special interest groups are maintained. 

    ASSESSMENT CRITERION 4 
    4.Ethical standards and practises of special interest groups are applied and adhered to. 

    SPECIFIC OUTCOME 3 
    Co-ordinate and plan funeral projects with special interest groups 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1.Grave site planning and maintenance is co-ordinated with relevant
    stakeholders. 

    ASSESSMENT CRITERION 2 
    2.Urban or rural regulations for cemeteries are followed. 

    ASSESSMENT CRITERION 3 
    3.Lobbying and negotiation is undertaken with communities and special
    interest groups. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Providers offering learning towards this standard will be accredited and assessors registered by the relevant Education Training Quality Assurance body (ETQA). 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • A comprehensive understanding of types of special interest groups and related issues and relationships.
  • A broad understanding of ethics and practices of interest groups. 
    		•


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems surround relationship building and it`s maintenance. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others during the interaction with special interest groups. 

    UNIT STANDARD CCFO ORGANISING 
    Organise oneself and one`s activities to establish and maintain relationships with several interest groups. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, evaluate, organise and critically evaluate information on special interest groups and their needs. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively with special interest groups in order to build and maintain relationships. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Understand the world as a set of related systems in that good relationships with special interest groups enhances organisational success. 

    UNIT STANDARD CCFO CONTRIBUTING 
    In order to contribute to the full personal development of each learner and the social and economic development of society at large, it must be the intention underlying any programme of learning to make an individual aware of the importance of: being culturally and aesthetically sensitive across a range of social contexts when interacting with special interest groups. 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  23775   National Certificate: Funeral Services Practice  Level 4  Level TBA: Pre-2009 was L4  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.