SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Implementing and participating in administrative procedures in a funeral business 
SAQA US ID UNIT STANDARD TITLE
14154  Implementing and participating in administrative procedures in a funeral business 
ORIGINATOR
SGB Funeral Services 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Personal Care 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard forms part of the Qualification, National Certificate in Funeral Services Practice and is registered at Level 3 on the National Qualifications Framework. Learners working towards this standard will be learning towards the full qualification, or will be involved in or working within a funeral services environment, specialising in Embalming, Marketing and Merchandising or Disaster Management, where the acquisition of competence against this standard will add value to each individual and the Funeral Industry as a whole.

The qualifying learner is capable of:
  • Demonstrating an understanding of a funeral business
  • Processing funeral documentation
  • Arranging and organising funeral logistics 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners accessing this qualification will have demonstrated competency in:
  • Numeracy at NQF Level 2 or equivalent.
  • English, verbal and written communication at NQF Level 2 or equivalent.
  • Computer Literacy at NQF Level 2 or equivalent. 

  • UNIT STANDARD RANGE 
  • Range statements which are applicable to the unit standard titles, specific outcomes and assessment criteria are found beneath the applicable assessment criteria.
  • The following range statements are general to the qualification:
  • Funeral logistics will include hearse, water, power, grave, funeral accessories, lowering equipment, type of coffin, tents, gazebos, chairs, tables, portable toilets,
  • Funeral carpets, accessories, media, mourners` coach, buses, religious leaders, musicians, traffic escorts, travel arrangements.
  • Bereaved transportation will include mourners` car, family car, taxi, and bus. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Demonstrate an understanding of a funeral business 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Funeral procedures are explained in accordance with organisational requirements 

    ASSESSMENT CRITERION 2 
    2. Regulations governing funerals are described and explained 

    ASSESSMENT CRITERION 3 
    3. Administration procedures and processes for arranging a funeral are
    explained 

    SPECIFIC OUTCOME 2 
    Process funeral documentation 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Funeral documentation required to process a funeral is completed 
    ASSESSMENT CRITERION RANGE 
    Documents will include identification document, medical report, funeral arrangements forms, notification of death and burial order, invoice, cremation forms, repatriation forms
     

    ASSESSMENT CRITERION 2 
    2. Area of death is established to enable registration of death procedure to be activated 

    ASSESSMENT CRITERION 3 
    3. Registration of death procedure is followed in accordance with established procedures 

    ASSESSMENT CRITERION 4 
    4. Funeral documentation is produced and submitted to relevant authority for action 

    ASSESSMENT CRITERION 5 
    5. Accounting practices and procedures are followed in accordance with instructions 

    SPECIFIC OUTCOME 3 
    Arrange and organise funeral logistics 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The transfer of the human remains to the funeral premises is organised 

    ASSESSMENT CRITERION 2 
    2. Details for presentation of the human remains is conveyed to relevant individuals 

    ASSESSMENT CRITERION 3 
    3. The funeral service is arranged in accordance with the clients wishes, cultural and/or religious beliefs 

    ASSESSMENT CRITERION 4 
    4. Media notices, flowers and other items are organised according to instructions 

    ASSESSMENT CRITERION 5 
    5. All relevant participants in the funeral service are organised and advised 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Providers offering learning towards this standard will be accredited and assessors registered by the relevant Education Training Quality Assurance body (ETQA) 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • A general understanding of administration policies, systems, procedures of the organisation
  • A broad understanding of all documents relating to processing a funeral and repatriation of human remains
  • A basic understanding of methods and techniques for arranging and organising funeral logistics. 


  • Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems ensuring all issues surrounding administration and documentation are in order and up-to-date 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others during the whole administrative process 

    UNIT STANDARD CCFO COLLECTING 
    Collect, evaluate, organise and critically evaluate information when arranging and organising funeral logistics and completing documentation 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively when organising and advising funeral participants 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  21787   National Certificate: Funeral Services Practice  Level 3  NQF Level 03  Reregistered  2023-06-30  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.