SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Produce, co-ordinate and integrate all aspects of a funeral business 
SAQA US ID UNIT STANDARD TITLE
14161  Produce, co-ordinate and integrate all aspects of a funeral business 
ORIGINATOR
SGB Funeral Services 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Personal Care 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  15 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard forms part of the Qualification, National Certificate in Funeral Services Practice and is registered at Level 5 on the National Qualifications Framework. Learners working towards this standard will be learning towards the full qualification, or will be involved in or working within a funeral services environment, specialising in Embalming, Marketing and Merchandising or Disaster Management, where the acquisition of competence against this standard will add value to each individual and the Funeral Industry as a whole.


The qualifying learner is capable of:
  • Producing policies, procedures and plans for management approval
  • Implementing and monitoring policies and procedures for conducting a funeral ceremony
  • Implementing financial control systems. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners accessing this qualification, will have demonstrated competency in
  • Numeracy at NQF Level 4 or equivalent.
  • English, verbal and written communication at NQF Level 4 or equivalent. 

  • UNIT STANDARD RANGE 
  • Range statements which are applicable to the unit standard titles, specific outcomes and assessment criteria are found beneath the applicable assessment criteria. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Produce policies, procedures and plans for management approval. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Objectives are expressed in measurable terms and meet identified client requirements. 

    ASSESSMENT CRITERION 2 
    2. Policies, procedures and plans are developed within agreed time frames and in consultation with stakeholders directly involved. 
    ASSESSMENT CRITERION RANGE 
    Policies will include sales, credit, accounting, inventory, cash, resource usage, personnel)
     

    ASSESSMENT CRITERION 3 
    3. Policies, procedures and plans are consistent and in content with the organisations strategic plans. 

    ASSESSMENT CRITERION 4 
    4. Policies, procedures and plans are documented and communicated for management approval. 

    SPECIFIC OUTCOME 2 
    Implement and monitor policies and procedures for conducting a funeral ceremony. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Implementation of all activities is achieved within given time and resource constraints. 

    ASSESSMENT CRITERION 2 
    2. Implementation procedures conform to policies and plans approved. 

    ASSESSMENT CRITERION 3 
    3. Areas of non-compliance and conformance are identified and assessed. 

    ASSESSMENT CRITERION 4 
    4. Remedial actions are identified and communicated to relevant individuals and groups. 

    ASSESSMENT CRITERION 5 
    5. Changes to policies, procedures and plans are recorded. 

    ASSESSMENT CRITERION 6 
    6. Opportunities for improvement are identified and assessed for feasibility. 

    SPECIFIC OUTCOME 3 
    Implement financial control systems. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Checks and accounting controls are implemented to protect financial resources against fraud, theft, misappropriation or negligence. 
    ASSESSMENT CRITERION RANGE 
    Accounting controls will include authorisation procedures, ration analysis, financial forecasting, budgeting, long-term financial planning breakeven analysis, working capital, credit control and investments)
     

    ASSESSMENT CRITERION 2 
    2. Inspections and checks meet required standards and legislation. 

    ASSESSMENT CRITERION 3 
    3. Variances and non-conformance are identified and reported to higher authority for action. 

    ASSESSMENT CRITERION 4 
    4. Prompt remedial action is taken. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Providers offering learning towards this standard will be accredited and assessors registered by the relevant Education Training Quality Assurance body (ETQA). 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • A general understanding of written and verbal communication skills.
  • A basic understanding of accounting principles and techniques and functions
  • A general understanding of methods and techniques for procedural structuring
  • A broad understanding of systems and procedures for setting financial controls
  • A in depth understanding of applicable legislation pertaining to a funeral business
  • A broad understanding of assessment principles and methods
  • A general understanding of methods and techniques for producing policy and procedure documents
  • A general understanding of knowledge of current organisational and external procedures, policies and legislation. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems with the producing and implementing of organisational policy, procedure and plans. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others when implementing organisational policies, procedures and plans including financial controls 

    UNIT STANDARD CCFO COLLECTING 
    Collect, evaluate, organise and critically evaluate information in order to produce policies, procedures and plans that are applicable to the funeral industry and the organisation. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively when submitting policies, procedures and plans for approval. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Understand the world as a set of related systems ensuring that all issues conform to legislation or regulations. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  21789   National Diploma: Funeral Services Practice  Level 5  NQF Level 05  Reregistered  2023-06-30  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.