SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Displaying and marking funeral merchandise 
SAQA US ID UNIT STANDARD TITLE
14163  Displaying and marking funeral merchandise 
ORIGINATOR
SGB Funeral Services 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Personal Care 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard forms part of the qualification, National Certificate in Funeral Services Practice and is registered at Level 3 on the National Qualifications Framework. Learners working towards this standard will be learning towards the full qualification or will be involved in or working within a funeral services environment, specialising in Marketing and Merchandising where the acquisition of competence against this standard will add value to each individual and the funeral industry as a whole.

The qualifying learner is capable of:
  • Displaying funeral merchandise using a range of techniques for arranging merchandise in a funeral business
  • Marking funeral merchandise using a range of techniques
  • Performing a range of housekeeping activities for maintaining quality and presentation of merchandise in a funeral business. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners accessing this qualification will have demonstrated competency in:
  • Numeracy at NQF Level 2 or equivalent.
  • English, verbal and written communication at NQF Level 2 or equivalent. 

  • UNIT STANDARD RANGE 
  • Range statements which are applicable to the unit standard titles, specific outcomes and assessment criteria are found beneath the applicable assessment criteria.
  • The following range statements are general to the qualification:
  • Display area will include floor, counters, desks, walls, windows, offices, and ashtrays, plants, merchandise area and storeroom. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Display funeral merchandise 
    OUTCOME NOTES 
    Display funeral merchandise using a range of techniques for arranging merchandise in a funeral business. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Organisational procedures for arranging funeral merchandise for display are described. 

    ASSESSMENT CRITERION 2 
    2. Funeral merchandise is placed in correct place in accordance with organisational requirements. 
    ASSESSMENT CRITERION RANGE 
    Funeral merchandise will include coffins, caskets, wreaths, tombstones, pamphlets and leaflets, handles, shrouds, runs, ornamental fittings, linings, plaques.
     

    ASSESSMENT CRITERION 3 
    3. Funeral merchandise is arranged on display in an attractive and accessible manner. 

    ASSESSMENT CRITERION 4 
    4. Funeral merchandise displays are maintained according to organisational requirements. 

    ASSESSMENT CRITERION 5 
    5. Funeral merchandise is replenished according to instructions and requirements. 

    SPECIFIC OUTCOME 2 
    Mark funeral merchandise using a range of techniques. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Signage display boards are placed on correct merchandise and according to instructions. 

    ASSESSMENT CRITERION 2 
    2. Merchandise price ranges are checked and explained. 

    ASSESSMENT CRITERION 3 
    3. Prices are displayed/marked on all funeral merchandise on display. 

    ASSESSMENT CRITERION 4 
    4. Price catalogues for funeral merchandise are available and current. 

    SPECIFIC OUTCOME 3 
    Perform a range of housekeeping activities 
    OUTCOME NOTES 
    Perform a range of housekeeping activities for maintaining quality and presentation of merchandise in a funeral business. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Housekeeping procedures are described and explained. 

    ASSESSMENT CRITERION 2 
    2. Display area is tidy, neat and clean at all times. 

    ASSESSMENT CRITERION 3 
    3. Clients are not disrupted or inconvenienced while housekeeping activities are undertaken. 

    ASSESSMENT CRITERION 4 
    4. Merchandise is clean and free from damage. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Providers offering learning towards this standard will be accredited and assessors registered by the relevant Education Training Quality Assurance body (ETQA) 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • A comprehensive understanding of methods and techniques for merchandising funeral stock, products and merchandise.
  • An all rounded understanding of principles of display.
  • A broad understanding of organisational merchandising policies and procedures.
  • A general understanding of techniques for marking merchandise. 


  • Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems pertaining to merchandising, and displays. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others while creating displays in a funeral business. 

    UNIT STANDARD CCFO ORGANISING 
    Organise oneself and one`s activities to ensure display standards are maintained at all times. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, evaluate, organise and critically evaluate information when displaying and marking funeral merchandise. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively with team members in planning and executing displays. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Understand the world as a set of related systems where good merchandising, display entices clients. 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  21787   National Certificate: Funeral Services Practice  Level 3  NQF Level 03  Reregistered  2023-06-30  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Abantu Sikhona Trading and Projects (Pvt) Ltd 
    2. Bakho Skills Development 
    3. BATSHWALE BUSINESS SOLUTION 
    4. Camblish Training Institute 
    5. CHUMABATHO PTY LTD 
    6. Connoisseur Carpentry Design 
    7. Global Star Trading 
    8. K2016464843 SOUTH AFRICA PTY LTD 
    9. Lesedi Life Holdings 
    10. Lindiyolise 
    11. M28 Consulting and Training 
    12. Mailula Business Consultancy 
    13. MAITE BUSINESS CONSULTING AND TRAINING AGENCY 
    14. MANAMELA TRAINING AND DEVELOPMENT 
    15. Mkheswane Business Capital and Management Consulting 
    16. NATIONAL BUSINESS ACADEMY NPC 
    17. Ndabezitha Skills Development Agency 
    18. NDEBE SKILLS DEVELOPMENT FACILITATIONS ASSESSORS 
    19. Pakanyo HR Solutions 
    20. Profounder Intelligence Management Services 
    21. Prospect Plus 
    22. Royalty Training Institution 
    23. Sbongukhanyo 
    24. Shirs Vision Compleadev 
    25. sinawe funeral palour 
    26. SUNSHINE FORTY ACADEMY 
    27. Tanya Strangfeld Management Consulting and Training 
    28. Trainers without Borders 
    29. TREND SETTERS CONSULTANT 
    30. Tshamutengu General Trading 
    31. VRV SINGH ENTERPRISES LTD 
    32. WILLOW TREE CONSULTING 
    33. YAKHANI BRICKS AND PAVING CO-OPERATIVE LIMITED 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.