SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Establish and monitor training in a funeral business 
SAQA US ID UNIT STANDARD TITLE
14166  Establish and monitor training in a funeral business 
ORIGINATOR
SGB Funeral Services 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Personal Care 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 6  Level TBA: Pre-2009 was L6  16 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard forms part of the Qualification, National Certificate in Funeral Services Practice and is registered at Level 5 on the National Qualifications Framework. Learners working towards this standard will be learning towards the full qualification, or will be involved in or working within a funeral services environment, specialising in Embalming, Marketing and Merchandising or Disaster Management, where the acquisition of competence against this standard will add value to each individual and the Funeral Industry as a whole.


The qualifying learner is capable of:
  • Establishing an environment conducive to learning and development of personnel
  • Establishing training needs and develop learning interventions to meet training and development needs
  • Monitoring and controlling the implementation of learning and development activities. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners accessing this qualification, will have demonstrated competency in
  • Numeracy at NQF Level 4 or equivalent.
  • English, verbal and written communication at NQF Level 4 or equivalent. 

  • UNIT STANDARD RANGE 
    Range statements which are applicable to the unit standard titles, specific outcomes and assessment criteria are found beneath the applicable assessment criteria. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Establish an environment conducive to learning and development of personnel. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. An environment is established that allows personnel to take responsibility for their own learning 

    ASSESSMENT CRITERION 2 
    2. Factors that contribute to a learning environment are identified and applied within role and resource constraints 

    ASSESSMENT CRITERION 3 
    3. Cultural and diversity requirements of individuals are identified and assessed in terms of development needs 

    ASSESSMENT CRITERION 4 
    4. Opportunities for individuals to identify own development are encouraged and implemented 

    SPECIFIC OUTCOME 2 
    Establish training needs and develop learning interventions to meet training and development needs. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Cultural and diversity requirements of individuals are identified and assessed in terms of development needs 

    ASSESSMENT CRITERION 2 
    2. The appropriate training and development interventions are created 
    ASSESSMENT CRITERION RANGE 
    Appropriate training interventions will take cognisance of organisational polices, relevant national, international and local legislation, culture, beliefs, traditions, educational level and requirements of learners

    Training and development interventions will include on-the-job training, seminars, conferences, workshops, video, tape, distance learning and further or higher educational interventions
     

    ASSESSMENT CRITERION 3 
    3. Learning interventions meet organisational requirements and resources 

    SPECIFIC OUTCOME 3 
    Monitor and control the implementation of learning and development activities. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Training and development initiatives are implemented within budget, time frames, schedule and meet training objectives 

    ASSESSMENT CRITERION 2 
    2. Competence of individuals is assessed against agreed standards and within agreed procedures 

    ASSESSMENT CRITERION 3 
    3. Assessment of individuals is provided on an ongoing basis to agreed time frames 

    ASSESSMENT CRITERION 4 
    4. Training and development documentation and records are kept according to organisational requirements 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Providers offering learning towards this standard will be accredited and assessors registered by the relevant Education Training Quality Assurance body (ETQA). 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • A broad understanding of training and development policies and procedures
  • An in depth understanding of facilitation principles, methods and techniques
  • A broad understanding of communication and presentation methods and techniques
  • An in depth understanding of funeral profession
  • A broad understanding of training research, compilation methodology and assessment. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems pertaining to individuals and /or their training and development needs and the interventions required to overcome weaknesses. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others throughout any training interventions. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, evaluate, organise and critically evaluate information in order to develop suitable training and development interventions. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively during the implementing of training and development interventions. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Understand the world as a set of related systems where proper training of individuals builds capacity and impacts on the profitability of the business as a whole. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  21789   National Diploma: Funeral Services Practice  Level 5  NQF Level 05  Reregistered  2023-06-30  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.