SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Integrate funeral information and arrangements 
SAQA US ID UNIT STANDARD TITLE
14173  Integrate funeral information and arrangements 
ORIGINATOR
SGB Funeral Services 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Personal Care 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard forms part of the Qualification, National Certificate in Funeral Services Practice and is registered at Level 5 on the National Qualifications Framework. Learners working towards this standard will be learning towards the full qualification, or will be involved in or working within a funeral services environment, specialising in Embalming, Marketing and Merchandising or Disaster Management, where the acquisition of competence against this standard will add value to each individual and the Funeral Industry as a whole.

The qualifying learner is capable of:
  • Monitoring and controlling the dissemination of information for funerals
    Monitoring and controlling organisational policies and procedures for funerals. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners accessing this qualification, will have demonstrated competency in
  • Numeracy at NQF Level 4 or equivalent
  • English, verbal and written communication at NQF Level 4 or equivalent. 

  • UNIT STANDARD RANGE 
  • Range statements which are applicable to the unit standard titles, specific outcomes and assessment criteria are found beneath the applicable assessment criteria. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Monitor and control the dissemination of information for funerals. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Information is checked to determine correctness and completeness. 
    ASSESSMENT CRITERION RANGE 
    Range: Information will include information pertaining to funeral and financial arrangements, cultural beliefs, religious beliefs and traditions
     

    ASSESSMENT CRITERION 2 
    2. Dissemination processes are monitored to ensure compliance. 

    ASSESSMENT CRITERION 3 
    3. Deviations and exceptions are identified and remedial actions taken. 

    SPECIFIC OUTCOME 2 
    Monitor and control organisational policies and procedures for funerals. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Organisational policies and procedures are evaluated against current legislation to ensure compliance. 
    ASSESSMENT CRITERION RANGE 
    Range: Relevant legislation includes cemetery and crematorium legislation; health and safety legislation; labour legislation; transporting of human remains legislation; repatriation of human remains legislation.
     

    ASSESSMENT CRITERION 2 
    2. Deviations are identified and changes are recommended. 

    ASSESSMENT CRITERION 3 
    3. Adherence to policies and procedures is monitored. 

    ASSESSMENT CRITERION 4 
    4. Deviations from policies and procedures are identified and remedial actions are taken to ensure compliance. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Providers offering learning towards this standard will be accredited and assessors registered by the relevant Education Training Quality Assurance body (ETQA). 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • A comprehensive understanding of the legislation and regulations pertaining to arranging funerals
  • An in depth understanding of the organisational policies and procedures
  • A general understanding of the relevant international, national and local legislation
  • A basic understanding of the cultural and religious beliefs, traditions and customs
  • A broad understanding of the analytical skills and creative problem-solving skills. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
  • Identify and solve problems pertaining to funeral information, policies and procedures and how these integrate with funeral arrangements. 

  • UNIT STANDARD CCFO ORGANISING 
    Organise oneself and one`s activities to maintain constant observation over funeral arrangements. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, evaluate, organise and critically evaluate information in order to fully integrate the information with funeral arrangements. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively with parties while monitoring and controlling information, policies and procedures. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Understand the world as a set of related systems in that proper arrangements of a funeral create an effective funeral organisation. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  21789   National Diploma: Funeral Services Practice  Level 5  NQF Level 05  Reregistered  2023-06-30  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.