SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Design presentations for products and services 
SAQA US ID UNIT STANDARD TITLE
14178  Design presentations for products and services 
ORIGINATOR
SGB Funeral Services 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Personal Care 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  11 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard forms part of the Qualification, National Certificate in Funeral Services Practice and is registered at Level 5 on the National Qualifications Framework. Learners working towards this standard will be learning towards the full qualification, or will be involved in or working within a funeral services environment, specialising in Embalming, Marketing and Merchandising or Disaster Management, where the acquisition of competence against this standard will add value to each individual and the Funeral Industry as a whole.

The qualifying learner is capable of:
  • Interpreting client needs and specifications
  • Designing and developing presentations for products and services. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners accessing this qualification, will have demonstrated competency in
  • Numeracy at NQF Level 4 or equivalent.
  • English, verbal and written communication at NQF Level 4 or equivalent
  • Computer literacy at NQF Level 4 or equivalent. 

  • UNIT STANDARD RANGE 
  • Range statements which are applicable to the unit standard titles, specific outcomes and assessment criteria are found beneath the applicable assessment criteria.
  • The following range statements are general to the qualification:
  • Products and services will include group schemes, funeral contracts and funeral society schemes. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Interpret client needs and specifications. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Client needs and specifications for groups are received and documented 
    ASSESSMENT CRITERION RANGE 
    Groups will include funeral societies, stokvels, companies, religious groups, trade unions, organisations, sports clubs, associations, sports unions, institutes, federations, travel companies, ceremonial groups, airlines, embassies, consulates, state mortuaries, hospitals, old age homes
     

    ASSESSMENT CRITERION 2 
    2. Client needs and specifications are analysed to determine appropriate products and services 
    ASSESSMENT CRITERION RANGE 
    Clients will include individuals, relatives, friends, family, walk-in ,and members of the public)
     

    ASSESSMENT CRITERION 3 
    3. The analysis takes into consideration religious, cultural, ethnic and regional differences 

    ASSESSMENT CRITERION 4 
    4. Sources of problems and opportunities are identified from internal and external information. 

    SPECIFIC OUTCOME 2 
    Design and develop presentations for products and services. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Principles of product and service presentation design is applied to ensure compliance with client's needs and specifications 
    ASSESSMENT CRITERION RANGE 
    Presentation will include methods and techniques for using flipcharts, whiteboards, felt boards, overhead projectors and slides, computer generated presentations, visual aids, handouts, leaflets and brochures)
     

    ASSESSMENT CRITERION 2 
    2. Presentation decisions take account of and reflect religious cultural, ethnic and regional differences 

    ASSESSMENT CRITERION 3 
    3. Appropriate pricing and cost structures are taken into consideration 

    ASSESSMENT CRITERION 4 
    4. Presentation is designed within agreed format and time frame 

    ASSESSMENT CRITERION 5 
    5. Presentation is communicated to relevant parties and agreement is obtained 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Providers offering learning towards this standard will be accredited and assessors registered by the relevant Education Training Quality Assurance body (ETQA). 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • A comprehensive understanding of funeral product and service specifications and knowledge
  • An in depth understanding of analytical thinking and assessment methods and techniques
  • A broad understanding of communication and presentation skills, principles, methods and techniques. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems during any phase of the interpretation, design or developing of product and service needs and presentations. 

    UNIT STANDARD CCFO ORGANISING 
    Organise oneself and one`s activities to ensure all aspects of the presentation preparation are in place. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, evaluate, organise and critically evaluate information in order to interpret the needs and specifications of clients. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively when making product and service presentations. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Understand the world as a set of related systems in that good interpretation of client needs and preparation of presentations leads to an improved image of the organisation. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  21789   National Diploma: Funeral Services Practice  Level 5  NQF Level 05  Reregistered  2023-06-30  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.