SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Apply entrepreneurship to the administration of a sport or fitness business 
SAQA US ID UNIT STANDARD TITLE
14483  Apply entrepreneurship to the administration of a sport or fitness business 
ORIGINATOR
SGB Sport 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 02 - Culture and Arts Sport 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
The qualifying Learner credited with this Unit Standard will be able to demonstrate skills in marketing and sales, plan a customer service strategy, carry out an operations procedure and back this up with the necessary administrative and accounting practices required for a private practice in sport or fitness, or as part of a sports club, fitness facility.

As there is a strong element of entrepreneurship in the running of a business of this nature, the qualifying learner will be able to utilize entrepreneurial skills in the development and growth of a fitness or sports related business. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
A learner aspiring to complete this unit standard must have been assessed competent against the following unit standards:

Communication NQF level 4, Literacy NQF level 4 and Numeracy NQF level 2. 

UNIT STANDARD RANGE 
Guides to the scope and complexity of the specific outcomes and essential embedded knowledge are provided in bullet points beneath each. These are prefaced by "for example" since they are neither comprehensive nor necessarily appropriate to all contexts. Alternatives must however be comparable in scope and complexity. These are intended only as a general guide to scope and complexity of what is required. 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
Implement a business plan which incorporates 
OUTCOME NOTES 
  • A marketing strategy
  • A sales strategy and carry out a sales interview
  • A customer service strategy, which includes measurable customer service policies and practices. 
    		•

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    See unit standard Notes for Assessment Criteria. 

    SPECIFIC OUTCOME 2 
    Plan and implement an operation procedure for the running of a department 
    OUTCOME NOTES 
    Plan and implement an operations procedure for the running of a department or a small fitness, sport or business 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    See unit standard Notes for Assessment Criteria. 

    SPECIFIC OUTCOME 3 
    Carry out administrative functions to support a fitness business strategy 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    See unit standard Notes for Assessment Criteria. 

    SPECIFIC OUTCOME 4 
    Carry out accounting and financial practices to support a fitness business strategy 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    See unit standard Notes for Assessment Criteria. 

    SPECIFIC OUTCOME 5 
    Comply to legal and ethical business practices 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    See unit standard Notes for Assessment Criteria. 

    SPECIFIC OUTCOME 6 
    Define entrepreneurship and explain the characteristics of successful entrepreneurs 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    See unit standard Notes for Assessment Criteria. 

    SPECIFIC OUTCOME 7 
    Implement the factors that contribute to the success of a fitness or sport business 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    See unit standard Notes for Assessment Criteria. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a learner or moderating the assessment of a learner against this unit standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable the achievement of this unit standard must be accredited as a provider with the relevant ETQA.
  • Assessment and moderation of assessment will be overseen by the relevant ETQA according to the ETQAs policies and guidelines for assessment and moderation; in terms of agreements reached around assessment and moderation between ETQAs (including professional bodies); and in terms of the moderation guideline detailed under point 4 immediately below.
  • Moderation must include both internal and external moderation of assessments at exit points of the qualification, unless ETQA policies specify otherwise. Moderation should also encompass achievement of the competence described both in individual unit standards as well as the integrated competence described in the qualification.

    Anyone wishing to be assessed against this qualification may apply to be assessed by any assessment agency, assessor or provider institution which is accredited by the relevant ETQA. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The qualifying learner is able to demonstrate a basic knowledge and understanding of:

    Business planning
  • Business overview (what is my product and business all about?)
  • Business strategy (what are my goals and how will I achieve them?)
  • Human resources (who are my team and how will I manage them?)
  • Finance (how do I produce basic financial statements and raise finance?)
  • Marketing (who are my customers and how do I communicate with them and sell to them?)
  • Implementation (how do I start the plan and keep it going?)

    Marketing
  • The Marketing Concept - the importance of creating satisfied customers at a profit.
  • Research - identifying and understanding who the customer is.
  • Marketing Strategy - creating a plan to communicate with customers (in conjunction with point 4 below.)
  • Marketing Mix - the tools available implement the plan.

    Operations - using policies and procedures to manage operations successfully.

    Administration - using simple but systematic procedures to provide competent administration.

    Financials - income and expense budgets combined with the cash flow statement for financial control.

    Entrepreneurship
  • Characteristics - explanation of how entrepreneurs are created rather than born and what characteristics are needed.
  • Resources - identification of what resources entrepreneurs need to succeed.
  • Success Factors - the factors that will help an entrepreneur to win in business.

    Customer service
  • Customer service strategy
  • Communicating with the customer
  • Handling complaints
  • Listening, communication and negotiation skills 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Problem solving relates to specific outcomes:
  • Implement a business plan.
  • Plan and implement an operations procedure for the running of a department or a small fitness, sport or business.
  • Define entrepreneurship and explain the characteristics of successful entrepreneurs
    Implement the factors that contribute to the success of a fitness or sport business. 
    		•

    UNIT STANDARD CCFO WORKING 
    Teamwork relates to specific outcomes:
  • Implement a business plan
  • Plan and implement an operations procedure for the running of a department or a small fitness, sport or business
  • Carry out administrative functions to support a fitness business strategy
  • Carry out accounting and financial practices to support a fitness business strategy
  • Comply to legal and ethical business practices 
    		•

    UNIT STANDARD CCFO ORGANISING 
    Self-organisation and management relates to specific outcomes:
  • Implement a business plan
  • Plan and implement an operations procedure for the running of a department or a small fitness, sport or business
  • Carry out administrative functions to support a fitness business strategy
  • Carry out accounting and financial practices to support a fitness business strategy
  • Comply to legal and ethical business practices
  • Define entrepreneurship and explain the characteristics of successful entrepreneurs
  • Implement the factors that contribute to the success of a fitness or sport business. 
    		•

    UNIT STANDARD CCFO COLLECTING 
    Information evaluation relates to specific outcomes:
  • Implement a business plan
  • Plan and implement an operations procedure for the running of a department or a small fitness, sport or business
  • Carry out administrative functions to support a fitness business strategy
  • Carry out accounting and financial practices to support a fitness business strategy
  • Comply to legal and ethical business practices
  • Define entrepreneurship and explain the characteristics of successful entrepreneurs
  • Implement the factors that contribute to the success of a fitness or sport business. 
    		•

    UNIT STANDARD CCFO COMMUNICATING 
    Communication relates to specific outcomes:
  • Implement a business plan
  • Plan and implement an operations procedure for the running of a department or a small fitness, sport or business
  • Carry out administrative functions to support a fitness business strategy
  • Carry out accounting and financial practices to support a fitness business strategy
  • Comply to legal and ethical business practices
  • Define entrepreneurship and explain the characteristics of successful entrepreneurs
  • Implement the factors that contribute to the success of a fitness or sport business. 
    		•

    UNIT STANDARD CCFO SCIENCE 
    Use of science and technology relates to specific outcomes:
  • Implement a business plan
  • Carry out accounting and financial practices to support a fitness business strategy 
    		•

    UNIT STANDARD CCFO DEMONSTRATING 
    Inter-relatedness of systems relates to specific outcomes:
  • Implement a business plan
  • Plan and implement an operations procedure for the running of a department or a small fitness, sport or business
  • Carry out administrative functions to support a fitness business strategy
  • Carry out accounting and financial practices to support a fitness business strategy
  • Comply to legal and ethical business practices
  • Define entrepreneurship and explain the characteristics of successful entrepreneurs
  • Implement the factors that contribute to the success of a fitness or sport business. 
    		•

    UNIT STANDARD CCFO CONTRIBUTING 
    Professional development relates to specific outcomes:
  • Implement a business plan
  • Plan and implement an operations procedure for the running of a department or a small fitness, sport or business
  • Carry out administrative functions to support a fitness business strategy
  • Carry out accounting and financial practices to support a fitness business strategy
  • Comply to legal and ethical business practices
  • Define entrepreneurship and explain the characteristics of successful entrepreneurs
  • Implement the factors that contribute to the success of a fitness or sport business. 
    		•

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Assessment Criteria

    When conducting assessments, assessors must ensure that they are familiar with the full text of the Unit Standards being assessed.

    They must ensure that the assessment covers the specific outcomes, critical cross-field outcomes and essential embedded knowledge.

    As each situation is different, it will be necessary to develop assessment activities and tools, which are appropriate to the contexts in which practitioners are working. These activities and tools may include self-assessment, peer assessment, formative and summative assessment.

    The specific outcomes and essential embedded knowledge must be assessed in relation to each other. If a practitioner is able to explain the essential embedded knowledge but is unable to perform the specific outcomes, they should not be assessed as competent. Similarly, if a practitioner is able to perform the specific outcomes but is unable to explain or justify their performance in terms of the essential embedded knowledge, they should not be assessed as competent.


    Method of Assessment

    Assessment should include practical demonstration of competence, either in the workplace or through work-realistic, out-of-classroom simulation.

    A range of assessment methods should be used, including:
  • Direct observation - watch the practitioner carry out the task or produce a desired outcome during the course of his or her normal work under normal workplace conditions
  • Product sample - examine the outcomes previously produced by the practitioner
  • Simulation of a specific task - set a specific task for the practitioner to demonstrate in a simulated environment
  • Questioning (verbal or written) - ask relevant questions linked to the unit standard
  • Testimony - collect a portfolio of evidence from suitable people (e.g.: reports from a third party)


    Integrated assessment

    It may be more effective and efficient to assess a number of unit standards together thus reducing the overall number of assessment 'events'.
  • Consider a complete activity in the workplace (the 'whole of work' approach) and see which unit standards relate to this activity.
  • Work out how practitioners could collect evidence on a number of unit standards at the same time covering all the critical aspects of the standards.
  • Ensure that commonalities that exist between a number of unit standards are captured in a way that makes sense for assessment.



    Values

    Demonstration of the knowledge and skills outlined in this unit standard must be consistent with the principles of:
  • Respecting the natural and cultural environment.
  • Accepting and maintaining a non-discriminatory attitude towards diversity including, For example: differences in gender, race, religion, physical ability and culture. 
    		•

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  21500   National Certificate: Sport and Fitness Leadership  Level 4  NQF Level 04  Passed the End Date -
    Status was "Registered"     		 2005-06-12  Was CATHSSETA until Last Date for Achievement 
    Core  67693   National Certificate: Fitness  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Core  67692   National Diploma: Coaching Science  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Core  67691   National Diploma: Fitness  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  73209   National Diploma: Club Professional Golfing  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CATHSSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.