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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Adapt and communicate a potential financial solution to a range of audiences 
SAQA US ID UNIT STANDARD TITLE
14514  Adapt and communicate a potential financial solution to a range of audiences 
ORIGINATOR
SGB Financial Services 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Finance, Economics and Accounting 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Registered" 
2003-08-13  2006-08-13  SAQA 0249/03 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2007-08-13   2010-08-13  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
242614  Adapt and verbally communicate financial information to a range of audiences  Level 5  Level TBA: Pre-2009 was L5   

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for people who are required to communicate a proposed financial solution to different target audiences with due regard for financial services legislation or risk finance options. It is aimed mainly for account executives, senior managers presenting proposals, back up brokers, financial planners and wealth managers or risk finance managers who are required to vary their approach to match the client who may be a business executive or someone with little knowledge of financial or risk finance matters.

The qualifying learner is capable of:
  • Determining an appropriate communication strategy.
  • Managing the presentation environment.
  • Using key delivery techniques.
  • Managing the audience dynamic. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    There is open access to this Unit Standard. Learners should be competent in Communication and Mathematical and Financial Literacy at NQF Level 4. 

    UNIT STANDARD RANGE 
  • Appropriate communication behaviours include questioning techniques, variety, emphasis, use of pitch, tone, varying pace, etc.
  • Financial services legislation includes, but is not limited to, policyholder protection and FAIS, FICA or Policyholder Protection Rules, Long Term Insurance Act, Short Term Insurance Act, Pension Funds Act, Reserve Bank Control Regulations, and the Collective Investment Schemes Act. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Determine an appropriate communication strategy. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    2. An appropriate medium is selected for the intended audience and purpose. 

    ASSESSMENT CRITERION 2 
    3. The content of the proposed presentation is adapted and structured to fit the intended audience and purpose. 

    ASSESSMENT CRITERION 3 
    4. Personal impact or image is managed to support the intended purpose. 

    ASSESSMENT CRITERION 4 
    5. The proposed strategy is checked for compliance with financial service regulations. 

    ASSESSMENT CRITERION 5 
    1. The intended audience is assessed informally in terms of interest and anticipated level of knowledge. 

    SPECIFIC OUTCOME 2 
    Manage the presentation environment. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The presentation environment is checked for comfort and suitability for the particular presentation. 

    ASSESSMENT CRITERION 2 
    2. Equipment and materials are checked to ensure that they are in good working order. 

    ASSESSMENT CRITERION 3 
    3. Potential obstacles are anticipated and alternative strategies are prepared to deal with unexpected eventualities. 

    SPECIFIC OUTCOME 3 
    Use key delivery techniques. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Financial services regulations are an integral part of the introduction. 

    ASSESSMENT CRITERION 2 
    2. The presentation is introduced in a way that stimulates interest and builds rapport. 

    ASSESSMENT CRITERION 3 
    3. The audience is engaged using a variety of appropriate communication behaviours. 

    ASSESSMENT CRITERION 4 
    4. Body language and other non-verbal indicators are used to assess audience response and modify personal style appropriately. 

    ASSESSMENT CRITERION 5 
    5. Questions are asked to determine understanding in compliance with financial services regulations. 

    SPECIFIC OUTCOME 4 
    Manage the audience dynamic. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Questions are responded to in a way that enhances credibility and clarifies information. 

    ASSESSMENT CRITERION 2 
    2. Potential conflict is anticipated and managed to ensure a safe environment. 

    ASSESSMENT CRITERION 3 
    3. The presentation is concluded appropriately with due regard for audience, purpose and financial services regulations. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    This Unit Standard will be internally assessed by the provider and moderated by a moderator registered by INSQA or a relevant accredited ETQA. The mechanisms and requirements for moderation are contained in the document obtainable from INSQA (INSQA framework for assessment and moderation). 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    N/A 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    The learner is able to identify and solve problems in which responses show that responsible decisions using critical thinking have been made in determining an appropriate communication strategy, anticipating possible obstacles and managing potential conflict. 

    UNIT STANDARD CCFO ORGANISING 
    The learner is able to organise and manage him/herself and his/her activities responsibly and effectively in planning and managing a presentation. 

    UNIT STANDARD CCFO COLLECTING 
    The learner is able to collect, organise and critically evaluate information in selecting a suitable medium and adapting the content of a presentation. 

    UNIT STANDARD CCFO COMMUNICATING 
    The learner is able to communicate effectively using visual, mathematics and language skills in the modes of oral and/or written presentations in communicating a potential financial solution to a range of audiences. 

    UNIT STANDARD CCFO DEMONSTRATING 
    The learner is able to demonstrate an understanding of the world as a set of related systems by applying knowledge of financial services regulations to the presentation of a potential financial solution. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 242614, which is "Adapt and verbally communicate financial information to a range of audiences", Level 5, 2 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  23973   National Certificate: Financial Services: Wealth Management  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Registered" 
    2006-08-13  Was INSETA until Last Date for Achievement 
    Elective  49860   National Diploma: Financial Services: Long-Term Risk Assessment  Level 5  NQF Level 05  Reregistered  2023-06-30  INSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. CKP Development Agency (Pty) Ltd. 
    2. Sanlam Life Insurance Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.