SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Participate in groups and/or teams to recommend solutions to problems 
SAQA US ID UNIT STANDARD TITLE
14920  Participate in groups and/or teams to recommend solutions to problems 
ORIGINATOR
SGB Information Systems and Technology 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences Information Technology and Computer Sciences 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended:
  • to provide fundamental knowledge of the areas covered?
  • for those working in, or entering the workplace in the area of Business and Organisational Communication ?
  • as additional knowledge for those wanting to understand the areas covered

    People credited with this unit standard are able to:?
  • Contribute to team problem solving?
  • Contribute to group and/ or team function
    The performance of all elements is to a standard that allows for further learning in this area. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    The learner should have the competence to communicate in English (or the applicable language) at least at NQF level 3. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Contribute to team problem solving 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Contributions made are relevant to, and focussed on, subject matter and group/ team objectives. 
    ASSESSMENT CRITERION RANGE 
    Ideas; Information; Opinions; Recommendations.
     

    ASSESSMENT CRITERION 2 
    2. Contributions to problem solving are made in a range of decision making processes and contexts. 
    ASSESSMENT CRITERION RANGE 
    Decision making matrices; Nominal group technique; Consensus; Majority vote.
     

    ASSESSMENT CRITERION 3 
    3. Contributions to decision making are made on the basis of available data and are made objectively. 

    ASSESSMENT CRITERION 4 
    4. Contribution utilises verbal and non-verbal feedback to show interest and opinion, and to encourage contributions from others. 

    SPECIFIC OUTCOME 2 
    Contribute to group and/ or team functions. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Contribution supports the group in terms of complying with group/ team decisions, sharing responsibility for group/ team problems, and sharing credit for group/ team successes. 
    ASSESSMENT CRITERION RANGE 
    Support; Responsibility; Acceptability.
     

    ASSESSMENT CRITERION 2 
    2. Contribution overcomes obstacles and ensures that the team function is consistent with team objectives and agreed rules for team member behavior. 
    ASSESSMENT CRITERION RANGE 
    Rules; Parameters; Guidelines; Clarification of issues.
     

    ASSESSMENT CRITERION 3 
    3. Contributions made to the team's selection and use of techniques match the task requirements. 
    ASSESSMENT CRITERION RANGE 
    Brainstorming; Mind mapping; etc.
     

    ASSESSMENT CRITERION 4 
    4. Contribution monitors own behavior in order to accommodate team dynamics. 
    ASSESSMENT CRITERION RANGE 
    Adhere to procedure; Language; Tone; Mannerisms
     

    ASSESSMENT CRITERION 5 
    5. Contribution ensures that delegated duties are carried out to team requirements. 
    ASSESSMENT CRITERION RANGE 
    Distributing meeting papers; Minute taking; Time keeping; Team presentations.
     

    ASSESSMENT CRITERION 6 
    6. Contribution ensures that allocated tasks are carried out in a manner that reinforces the work of the team and contributes to the achievement of team objectives. 
    ASSESSMENT CRITERION RANGE 
    Obtaining resources; Evaluating ideas; Gathering data; Researching information.
     

    ASSESSMENT CRITERION 7 
    7. Contribution presents outcomes and findings from allocated tasks in a manner that maximises their value to the team. 
    ASSESSMENT CRITERION RANGE 
    Relevance, Clarity and Timeliness
     


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    The relevant Education and Training Quality Authority (ETQA) must accredit providers before they can offer programs of education and training assessed against unit standards

    Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    1. Performance of all elements is to be carried out in accordance with organisation standards and procedures, unless otherwise stated. Organisation standards and procedures may cover: quality assurance, documentation, security, communication, health and safety, and personal behaviour. An example of the standards expected is the standards found in ISO 9000 Certified Organisations.
    2. Performance of all elements complies with the laws of South Africa, especially with regard to copyright, privacy, health and safety, and consumer rights.
    3. All activities must comply with any policies, procedures and requirements of the organisations involved, the ethical codes of relevant professional bodies and any relevant legislative and/ or regulatory requirements. 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of an organisation 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage him/her self and his/her activities responsibly and effectively 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise, and critically evaluate information 

    UNIT STANDARD CCFO CONTRIBUTING 
    Contribute to his/her full personal development and the social and economic development of the society at large by being aware of the importance of: reflecting on and exploring a variety of strategies to learn more effectively, exploring education and career opportunities and developing entrepreneurial opportunities. 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Supplementary information:
    1. "Team" or "Group" means no more than five people who regularly interact with one another over a period of time to complete work tasks as a group.
    2. "Organisation" includes organisations based in work, community and cultural contexts.

    Sub-Sub-Field (Domain):Business and Organisational Communication 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  49128   National Certificate: Community Health Work  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2009-04-08  Was HW SETA until Last Date for Achievement 
    Core  78965   Further Education and Training Certificate: Information Technology: Systems Development  Level 4  NQF Level 04  Reregistered  2023-06-30  MICTS 
    Core  78964   Further Education and Training Certificate: Information Technology: Technical Support  Level 4  NQF Level 04  Reregistered  2023-06-30  MICTS 
    Fundamental  24294   Further Education and Training Certificate: Information Technology: Systems Development  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2010-01-23  Was MICTS until Last Date for Achievement 
    Fundamental  24293   National Certificate: Information Technology: Technical Support  Level 4  Level TBA: Pre-2009 was L4  Passed the End Date -
    Status was "Reregistered" 
    2010-01-23  Was MICTS until Last Date for Achievement 
    Elective  59730   National Certificate: Mechanical Handling (Rigging)  Level 3  NQF Level 03  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  66349   Further Education and Training Certificate: General Forestry  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2015-06-30  FPMSETA 
    Elective  59731   Further Education and Training Certificate: Mechanical Handling (Rigging)  Level 4  NQF Level 04  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  49063   National Certificate: Geographical Information Sciences  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  CETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A4 Consultancy Pty Ltd 
    2. Academy at Vaal Triangle (AVT 
    3. Academy of Training and Allied Services Pty Ltd 
    4. Academy of Training and Development 
    5. Acorser Corporate & Business Consulting t/a Acorser Academy 
    6. Advanced Assessments and Train 
    7. Afedile M Learning Centre (Pty 
    8. Afedile M Learning Centre (Pty) Ltd 
    9. Affirmations Training 
    10. Afric Training Centre and Security Studies PTY LTD 
    11. Afrika Tikkun 
    12. All Nation Group Five Trading and Projects 
    13. Amadi Institute of Management And Technology (Pty) Ltd 
    14. Amilak Training Center 
    15. Amitek Business College 
    16. Angie Technologies 
    17. Answer The Call Skills ands En 
    18. APEXEA 
    19. ATTI (Advanced Technonogy Training Institute) 
    20. ATTI IT SOLUTIONS (Bloemfontei 
    21. ATTI Kimberley 
    22. ATTI Nelspruit Pty Ltd 
    23. Atvance Academy Pty Ltd 
    24. Atvance Institute (Pty) Ltd 
    25. Atvance Learning PTY LTD 
    26. Aurora IT & Security Solutions 
    27. Awona Technologies cc 
    28. AWRISE 
    29. Azania Academy 
    30. Bacom Computers 
    31. Balefile Trading and Services 
    32. Basadipele Skills Development and Training 
    33. Bavelile Consultants and Training Pty Ltd 
    34. BDCE (Pty) Ltd 
    35. Bells Technical College 
    36. Blue Ora Pty Ltd 
    37. Boland College 
    38. Bonitas Unversity College 
    39. Bophelo Tota ICT Driving Academy (Pty) Ltd 
    40. Brainwave Projects 1430 cc 
    41. Bristol Training College 
    42. BYTES PEOPLE SOLUTIONS (PTY) LTD 
    43. Cape Innovation Technology Initiative 
    44. Capenexis Data Solutions 
    45. Careers IT 
    46. City College 
    47. Claas Illustration 
    48. Clean Heat Academy 
    49. CMO Logistics Pty Ltd 
    50. College Africa Group (Pty) Ltd 
    51. COLUMBUS TECHNOLOGIES PTY LTD 
    52. Comfortable Tech 
    53. Common Vision Young Specialist Trading cc 
    54. Competence computer and business management 
    55. Compus training institution 
    56. Creatividad Consulting CC 
    57. CSL Accountants 
    58. CTU Training Solutions 
    59. CYBAX SYSTEMS 
    60. CYBER-CITY IT SOLUTIONS 
    61. DAB Health Care Centre 
    62. DC Dynamic College of Commerce 
    63. Dee's Training (Pty) Ltd 
    64. Delight Computer Training 
    65. Dibana Business Consultants 
    66. Dicla Training and Projects (p 
    67. Digital Media Arts College 
    68. Digital Paper (Pty) Ltd 
    69. DOGOODCIRCLE 
    70. DVG Media Training 
    71. DYNAMIC DNA (PTY) LTD 
    72. Dynamic Dyvention Trading and 
    73. EAST LONDON MANAGEMENT INSTITUTE 
    74. ED-U Options Academy 
    75. Edging Forward Training and Co 
    76. EHLANZENI TVET COLLEGE 
    77. Ekasi IT Solutions Centre 
    78. Ekurhuleni Artisans and Skills Training Centre Pty Ltd 
    79. Elchees Software Solutions 
    80. Embroser Solutions Pty Ltd 
    81. Epitome Villa (Pty)Ltd 
    82. Eshybrand Pty Ltd 
    83. EYETHU NATIONAL COMPUTER COLLEGE PTY LTD 
    84. Falcon Business Institute (Pty) Ltd 
    85. Finweb Business Consultancy 
    86. Forek Institute of Technology (Pty) Ltd 
    87. Foster-Melliar (Pty) Ltd 
    88. Four Stars Communication 
    89. Fourways Private College 
    90. Fullimput108 (Pty) Ltd 
    91. Future Africa Consulting t/a Future Africa Consulting & Training 
    92. Futurekids SA (Fochville) 
    93. Gabasega Consulting and Training Centre 
    94. Gauteng City College 
    95. Gauteng College of Engineering 
    96. GCABS 
    97. Genii Institute PTY LTD 
    98. Gijima Holdings (Pty) Ltd 
    99. Global Institute for Capacity 
    100. Godisang Development 
    101. Gold Class Group 
    102. Golden Step Campus (Pty) Ltd. 
    103. Goldman College (Pty) Ltd 
    104. Greenview Training and Development Skills Centre 
    105. Growth Management Consulting cc 
    106. Guest Resource Services 
    107. Guildford College 
    108. Gurandbuilt Management Development 
    109. HCLS HUMAN CAPITAL LEARNING SOLUTIONS 
    110. Heartlines College 
    111. HILLCROSS BUSINESS SCHOOL (PTY 
    112. Hlanganani ICT (Pty) Ltd 
    113. Home of Compassion/Grace Ministries 
    114. HOPE TECHNOLOGY INSTITUTE (PTY) LTD 
    115. HUAWEI Technologies Africa (PTY) LTD 
    116. Icebolethu Academy 
    117. iCollege College 
    118. Ikamvelihle Youth Development (Pty) Ltd 
    119. Ikusasa Technology Solutions 
    120. Ikusasalethu Youth Development 
    121. iLearn Corporate Services PTY LTD 
    122. Impact Sourcing Academy - NPO 
    123. Information Technology Resource Centre 
    124. Ingomsotech Solutions and Trai 
    125. Initium 
    126. INSIGHTTECH COMMUNICATIONS Pty 
    127. Institutional Higher Education 
    128. intelliscient Technologies (Pty) Ltd 
    129. Isivande Projects 
    130. ISOLVE BUSINESS SOLUTIONS PTY LTD 
    131. iStudent Academy 
    132. IT Academy 
    133. IT Labs Consulting 
    134. IT-HI-Q Training (PTY) Ltd 
    135. Ithemba IT Solution 
    136. ITI 
    137. Jeppe College of Commerce and 
    138. Johannesburg Institute of Engi 
    139. Jonda Learning Academy 
    140. K Boneng Consulting Services P 
    141. Keep The Dream 285 
    142. Kgolo Institute 
    143. King Sabata Dalindyebo TVET College 
    144. Kingswood Academy 
    145. KMT Training and Business Solutions 
    146. KT Mobile Services 
    147. Kundani Trading 
    148. KVR Training and Business Solutions 
    149. Lamus Training Academy 
    150. Learnfast Training Solutions ( 
    151. Legal Environment Safety & Health Requirements cc 
    152. LEPHAILA PRINTERS 
    153. Lephalale Business & Technical 
    154. Leseding Computer Systems 
    155. LETAGO DEVELOPMENT CONSULTING 
    156. LIMPOPO COMPUTER COLLEGE BK 
    157. Limptech Computer Training 
    158. LINKINGNOTES 
    159. Longata Consultant 
    160. Loomee Group 
    161. LUPHINDI BUSINESS SOLUTIONS 
    162. Mackeys Computing (Pty) Ltd 
    163. Majuba FET College - Newcastle Technology Centre 
    164. Makhophila Training 
    165. Malope IT Solutions 
    166. Mamelodi Digital Centre cc 
    167. MANAGED OUTSOURCED TECHNOLOGY SOLUTIONS PTY LTD 
    168. Mapubo Consulting 
    169. Mash Computer Training 
    170. Matiwane Computer Networks (Pty) Ltd 
    171. MBOWA COLLEGE PTY LTD 
    172. Mcebo Technologies 
    173. Mecer Inter-ED 
    174. Mentec Group PTY LTD 
    175. Metanoia Ratings PTY LTD 
    176. Mmamohule General Traders 
    177. Mmanape Private Technical Coll 
    178. MMELA VILLAGE TECHNOLOGIES (PT 
    179. MND Training and Projects 
    180. Mo Afrika Ithlokomele Education Projects 
    181. Mogapi Education Group 
    182. MOKALENG IT 
    183. MORTERBOARD TRAINING SOLUTIONS 
    184. Mothusi Management Consultants 
    185. Moving Ahead Development Agenc 
    186. Mpande Technologies cc 
    187. MSC Business College 
    188. Mufuka Business and Technical 
    189. Multi Tech College 
    190. Nape Angwato Trading 
    191. Nashua (Pty)Ltd 
    192. NBC Technologies 
    193. NCC - Vereeniging 
    194. Nchebeko Skills Consultancy (PTY) LTD 
    195. NCM Computer and Business Academy 
    196. Nemja Security and Projects Pty Ltd 
    197. Netcampus (Pty) Ltd. 
    198. New Trend Computers cc 
    199. NEWDAY UNITED NPC 
    200. NEWLEIGH BUSINESS COLLEGE 
    201. Nkangala Skills Centre 
    202. Nolwazi Stem Education for The 
    203. Ntandokazi Holdings Pty Ltd 
    204. Nyankwavi Inverstment 
    205. Nyathela Business College 
    206. Ocule IT 
    207. Olrich Home of Technology 
    208. OMNIVISION INSTITUTE 
    209. On the Ball College Pty ltd 
    210. OPELONG BUSINESS INSTITUTE (PT 
    211. Overcomers Training College (P 
    212. PACE Academia College (Pty) Lt 
    213. Pelican Training (Pty) Ltd 
    214. Petcon Capacity Building Solut 
    215. Phumelela Consulting Pty Ltd 
    216. PHUTHUMA TEL PTY LTD 
    217. PLATINUM PEAK CONSULTING (PTY) LTD 
    218. Polokwane Technology Institute (Pty) Ltd 
    219. Pretoria Technical College 
    220. Priha Projects Pty Ltd 
    221. Progressive School of Business 
    222. Prophesy Training College (Pty) Ltd 
    223. PROSERV SA (PTY) LTD 
    224. QUALITATIVE INNOVATIVE SOLUTIONS 
    225. QUARPHIX (PTY) LTD 
    226. Rand Training College 
    227. Rasinkhu Investment (Pty) Ltd 
    228. Resisa Logistics cc 
    229. Revival Technologies and Academy 
    230. RHULLYS INNOVATIVE SKILLS TRAI 
    231. Richfield Graduate Institute of Technology Pty Ltd 
    232. Rivoni Training N Communicatio 
    233. Rofane Consulting 
    234. Rostec Technical FET College (Pty) Ltd 
    235. Royal Express 
    236. SA College of Technology (PTY) 
    237. Sabile Human Resources Consult 
    238. SANDM IT TRAINING (PTY) LTD 
    239. Sead Training and Learning Solutions (Pty) Ltd 
    240. Sebata Municipal Solutions (Pt 
    241. Silulo Ulutho Technologies 
    242. SILVER SOLUTIONS 
    243. Sivile Housing Association RSA 
    244. SM SAFETY AND TECHNICAL LEARNI 
    245. Sokwanya Trading (Pty) Ltd 
    246. South Africa Advanced Skills Institute(SAAI) 
    247. South African Business and Tec 
    248. Southern Africa Youth Project 
    249. Sparrow FET Enterprises (Pty) Ltd 
    250. Spears Business and Life Couch Consulting (Pty) Ltd 
    251. Spina Consultancy 
    252. SPLS Consultants (Pty) Ltd 
    253. Star Light Consulting 
    254. SUCCESS BUILDERS INTERNATIONAL CC 
    255. Success Christian Training Cen 
    256. Successors Training Institute 
    257. Supreme ICT Consultants 
    258. Synergy Transformation Solutio 
    259. T-SYSTEMS SOUTH AFRICA PTY LTD 
    260. Taal-Net Training Institute 
    261. Tau Ya Mariri Consulting 
    262. TBL Empowerment Hub 
    263. Tech-Com Solutions cc 
    264. Techtisa (pty) Ltd 
    265. Terry Computer Services cc 
    266. Thasullulo F.E.T College (Pty) Ltd 
    267. The Finishing College (Pty) Lt 
    268. THE SKILLS DEVELOPMENT CORPORA 
    269. Think Tank T2 (Pty) Ltd 
    270. Thubelihle Graduate Institute 
    271. Tinotel Communications 
    272. TIPP ACADEMY (PTY) LTD 
    273. Titan Trade Technologies 
    274. Tlatlana Trading (PTY) LTD 
    275. Tlou Foundation College 
    276. TORQUE TECHNICAL COMPUTER TRAINING PTY LTD 
    277. Triple Desire Trading & Projects 43 
    278. Tshiredo Training Academy 
    279. Tshwane College of Commerce an 
    280. Tsima Consulting Development S 
    281. TSP COLLEGE 
    282. Two Aces Learnerships 
    283. Ukwazi Academy and Corporate S 
    284. Umbuso Training Services (Pty) Ltd. 
    285. Urban Journey 
    286. Varsity Institute of Science & Technology (Pty)Ltd 
    287. Vastratech Pty) Ltd 
    288. VERGE PTY LTD 
    289. Visionary Skill Academy 
    290. Vodacom (Pty) Ltd 
    291. VPK BUSINESS VENTURE C C 
    292. VSS College (Pty) LTD 
    293. Vuselela TVET College 
    294. VUTHLARI MARKETING CONSULTING 
    295. Wavelengths Technology Training Institute 
    296. Wellinkwise Pty Ltd 
    297. Westrand Youth Development 
    298. Whitestone College 
    299. WORK SKILLS RESOURCES CC 
    300. Working Solution International 
    301. Xylo Trading 12 (Pty) Ltd 
    302. YAB Business Solutions (Pty)Ltd 
    303. YITRO INNOVATIONS 
    304. Yonet Training Academy 
    305. Youth Media Movement 
    306. ZA WIT (PTY) LTD 
    307. Zikode Development Trust 
    308. ZJ Africa Learn 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.