SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Describe information systems departments in business organisations 
SAQA US ID UNIT STANDARD TITLE
14926  Describe information systems departments in business organisations 
ORIGINATOR
SGB Information Systems and Technology 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences Information Technology and Computer Sciences 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended:
  • to provide conceptual knowledge of the areas covered
  • for those working in, or entering the workplace in the area of Information Systems and Technology Management
  • as additional knowledge for those wanting to understand the areas covered

    People credited with this unit standard are able to:
  • Describe the roles of IS departments in organisations
  • Describe the structures of IS departments in organisations
    The performance of all elements is to a standard that allows for further learning in this area. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    The credit value of this unit is based on a person having prior knowledge and skills to:
  • Describe the management and use of computers in an organisation (IST001). 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Describe the roles of IS departments in business organisations. 
    OUTCOME RANGE 
    Includes, but is not limited to: IS Manager, Operations Mgmt, Systems support, Development Manager, Development Project Team ( Analyst, DBA, Programmers). 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The description identifies the roles typically found in an IS department. 
    ASSESSMENT CRITERION RANGE 
    Includes, but is not limited to: IS Manager, Operations Mgmt, Systems support, Development Manager, Development Project Team ( Analyst, DBA, Programmers).
     

    ASSESSMENT CRITERION 2 
    2. The description identifies the purpose of each role and outlines their tasks. 
    ASSESSMENT CRITERION RANGE 
    Includes, but is not limited to: IS Manager, Operations Mgmt, Systems support, Development Manager, Development Project Team ( Analyst, DBA, Programmers).
     

    ASSESSMENT CRITERION 3 
    3. The description compares the tasks of each role. 
    ASSESSMENT CRITERION RANGE 
    Includes, but is not limited to: IS Manager, Operations Mgmt, Systems support, Development Manager, Development Project Team ( Analyst, DBA, Programmers).
     

    SPECIFIC OUTCOME 2 
    Describe the structure of IS departments in business organisations. 
    OUTCOME RANGE 
    Business Strategy, IS Strategy, IT Strategy. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The description identifies the position of an IS department via an organisation chart. 
    ASSESSMENT CRITERION RANGE 
    Business Strategy, IS Strategy, IT Strategy.
     

    ASSESSMENT CRITERION 2 
    2. The description outlines the purpose of systems and operations areas within an IS department, and their interaction. 
    ASSESSMENT CRITERION RANGE 
    Business Strategy, IS Strategy, IT Strategy.
     

    ASSESSMENT CRITERION 3 
    3. The description explains the interactions of systems and operations. 
    ASSESSMENT CRITERION RANGE 
    Business Strategy, IS Strategy, IT Strategy.
     


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    The relevant Education and Training Quality Authority (ETQA) must accredit providers before they can offer programs of education and training assessed against unit standards.
    Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    1. Performance of all elements is to be carried out in accordance with organisation standards and procedures, unless otherwise stated. Organisation standards and procedures may cover: quality assurance, documentation, security, communication, health and safety, and personal behaviour.
    2. Performance of all elements complies with the laws of South Africa, especially with regard to copyright, privacy, health and safety, and consumer rights.
    3. All activities must comply with any policies, procedures and requirements of the organisations involved, the ethical codes of relevant professional bodies and any relevant legislative and/ or regulatory requirements. 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise, and critically evaluate information 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility towards the environment and health of others 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognising that problem solving contexts do not exists in isolation 

    UNIT STANDARD CCFO CONTRIBUTING 
    Contribute to his/her full personal development and the social and economic development of the society at large by being aware of the importance of: reflecting on and exploring a variety of strategies to learn more effectively, exploring education and career opportunities and developing entrepreneurial opportunities. 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Sub-Sub-Field (Domain):
    Information Systems and Technology Management 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  78964   Further Education and Training Certificate: Information Technology: Technical Support  Level 4  NQF Level 04  Reregistered  2023-06-30  MICTS 
    Core  24293   National Certificate: Information Technology: Technical Support  Level 4  Level TBA: Pre-2009 was L4  Passed the End Date -
    Status was "Reregistered" 
    2010-01-23  Was MICTS until Last Date for Achievement 
    Elective  49129   Further Education and Training Certificate (FETC): Management and Administration  Level 4  NQF Level 04  Reregistered  2023-06-30  SERVICES 
    Elective  20185   Further Education and Training Certificate: Banking  Level 4  NQF Level 04  Reregistered  2023-06-30  BANKSETA 
    Elective  78965   Further Education and Training Certificate: Information Technology: Systems Development  Level 4  NQF Level 04  Reregistered  2023-06-30  MICTS 
    Elective  24294   Further Education and Training Certificate: Information Technology: Systems Development  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2010-01-23  Was MICTS until Last Date for Achievement 
    Elective  60652   Professional Qualification: Management and Administration  Level 4  Level TBA: Pre-2009 was L4  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  49063   National Certificate: Geographical Information Sciences  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  CETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Absa Learning & Development 
    2. Academy of Training and Development 
    3. Afedile M Learning Centre (Pty) Ltd 
    4. Amitek Business College 
    5. Ankalite (Pty) Limited 
    6. Arise Business Centre 
    7. ATTI Nelspruit Pty Ltd 
    8. AUM IT Solutions 
    9. Bidvest Bank 
    10. Bophelo Tota ICT Driving Academy (Pty) Ltd 
    11. Broadband College of Technology 
    12. Bytes People Solutions A Division of Altron TMT (Pty) Ltd 
    13. Calandra Trading 523(PTY) 
    14. Careers IT (Pty) Ltd 
    15. Chartall Business College 
    16. Claas Illustration 
    17. Competence computer and business management 
    18. Cornerstone Performance Solutions (Pty) Ltd 
    19. CTU Training Solutions 
    20. Daily Training Cc 
    21. DC Dynamic College of Commerce & Further Training (Pty) Ltd 
    22. Denwin's Computer & Business School 
    23. DVG Property (Pty)Ltd 
    24. Ekasi IT Solutions CC 
    25. Fakazani Management Services 
    26. Falcon Business Institute (Pty) Ltd 
    27. Felix Risk Training Consultants 
    28. Firstrand Bank - Benmore 
    29. Forek Institute of Technology (Pty) Ltd 
    30. Foster-Melliar 
    31. Gabasega Consulting and Training Centre 
    32. Gauteng College of Engineering and Technology (PTY) LTD 
    33. Gegana Computer Academy and Business Solutions cc 
    34. Golden Step Campus (Pty) Ltd. 
    35. IALE School of Advanced Learning and Education (Pty) Ltd 
    36. iLearn Corporate Services PTY LTD 
    37. Information Technology Resource Centre 
    38. iSolve Business Solutions (Pty) Ltd 
    39. IT SA Computer Services Solutions (Pty) Ltd 
    40. Jeppe College of Commerce and Computer Studies 
    41. Johannesburg Institute of Engineering & Technology 
    42. Kezla Investments 
    43. King Sabata Dalindyebo TVET College 
    44. Leseding Computer Systems (Pty) Ltd 
    45. Limco Consulting and management (Pty) Ltd 
    46. M-cot Corporate Training 
    47. Malope IT Solutions 
    48. Mass Computer Training And Printers 
    49. MasterGrade IT 
    50. Mosadikago Trading Cc 
    51. National Computer College Carletonville 
    52. National Computer College Cc 
    53. Nedbank Ltd 
    54. Ngubeni Corporation 
    55. Ocule IT cc 
    56. On the Ball College Pty ltd 
    57. Overcomers Training College (Pty) Ltd 
    58. Prophesy Training College (Pty) Ltd 
    59. PROSERV SA (PTY) LTD 
    60. Qhakaza Management Services 
    61. Rand Training College 
    62. SEDIBENG 
    63. Sivile Housing Association RSA 
    64. Springfield Training (Pty) Ltd 
    65. Star Light Consulting 
    66. Success Christian Training Centre 
    67. Taal-Net Training Institute 
    68. The Facilitation Workshop 
    69. Titan Trade Technologies (Pty) Ltd 
    70. Torque Technical Computer Training (Pty) Ltd 
    71. Tshwane College of Commerce and Computer 
    72. Umbuso Training Services (Pty) Ltd. 
    73. Umzinyathi Telecommunications (Pty) Ltd 
    74. Whitestone College 
    75. Xylo Trading 12 (Pty) Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.