SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Describe information systems departments in business organisations 
SAQA US ID UNIT STANDARD TITLE
14926  Describe information systems departments in business organisations 
ORIGINATOR
SGB Information Systems and Technology 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences Information Technology and Computer Sciences 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended:
  • to provide conceptual knowledge of the areas covered
  • for those working in, or entering the workplace in the area of Information Systems and Technology Management
  • as additional knowledge for those wanting to understand the areas covered

    People credited with this unit standard are able to:
  • Describe the roles of IS departments in organisations
  • Describe the structures of IS departments in organisations
    The performance of all elements is to a standard that allows for further learning in this area. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    The credit value of this unit is based on a person having prior knowledge and skills to:
  • Describe the management and use of computers in an organisation (IST001). 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Describe the roles of IS departments in business organisations. 
    OUTCOME RANGE 
    Includes, but is not limited to: IS Manager, Operations Mgmt, Systems support, Development Manager, Development Project Team ( Analyst, DBA, Programmers). 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The description identifies the roles typically found in an IS department. 
    ASSESSMENT CRITERION RANGE 
    Includes, but is not limited to: IS Manager, Operations Mgmt, Systems support, Development Manager, Development Project Team ( Analyst, DBA, Programmers).
     

    ASSESSMENT CRITERION 2 
    2. The description identifies the purpose of each role and outlines their tasks. 
    ASSESSMENT CRITERION RANGE 
    Includes, but is not limited to: IS Manager, Operations Mgmt, Systems support, Development Manager, Development Project Team ( Analyst, DBA, Programmers).
     

    ASSESSMENT CRITERION 3 
    3. The description compares the tasks of each role. 
    ASSESSMENT CRITERION RANGE 
    Includes, but is not limited to: IS Manager, Operations Mgmt, Systems support, Development Manager, Development Project Team ( Analyst, DBA, Programmers).
     

    SPECIFIC OUTCOME 2 
    Describe the structure of IS departments in business organisations. 
    OUTCOME RANGE 
    Business Strategy, IS Strategy, IT Strategy. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The description identifies the position of an IS department via an organisation chart. 
    ASSESSMENT CRITERION RANGE 
    Business Strategy, IS Strategy, IT Strategy.
     

    ASSESSMENT CRITERION 2 
    2. The description outlines the purpose of systems and operations areas within an IS department, and their interaction. 
    ASSESSMENT CRITERION RANGE 
    Business Strategy, IS Strategy, IT Strategy.
     

    ASSESSMENT CRITERION 3 
    3. The description explains the interactions of systems and operations. 
    ASSESSMENT CRITERION RANGE 
    Business Strategy, IS Strategy, IT Strategy.
     


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    The relevant Education and Training Quality Authority (ETQA) must accredit providers before they can offer programs of education and training assessed against unit standards.
    Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    1. Performance of all elements is to be carried out in accordance with organisation standards and procedures, unless otherwise stated. Organisation standards and procedures may cover: quality assurance, documentation, security, communication, health and safety, and personal behaviour.
    2. Performance of all elements complies with the laws of South Africa, especially with regard to copyright, privacy, health and safety, and consumer rights.
    3. All activities must comply with any policies, procedures and requirements of the organisations involved, the ethical codes of relevant professional bodies and any relevant legislative and/ or regulatory requirements. 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise, and critically evaluate information 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility towards the environment and health of others 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognising that problem solving contexts do not exists in isolation 

    UNIT STANDARD CCFO CONTRIBUTING 
    Contribute to his/her full personal development and the social and economic development of the society at large by being aware of the importance of: reflecting on and exploring a variety of strategies to learn more effectively, exploring education and career opportunities and developing entrepreneurial opportunities. 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Sub-Sub-Field (Domain):
    Information Systems and Technology Management 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  78964   Further Education and Training Certificate: Information Technology: Technical Support  Level 4  NQF Level 04  Reregistered  2023-06-30  MICTS 
    Core  24293   National Certificate: Information Technology: Technical Support  Level 4  Level TBA: Pre-2009 was L4  Passed the End Date -
    Status was "Reregistered" 
    2010-01-23  Was MICTS until Last Date for Achievement 
    Elective  49129   Further Education and Training Certificate (FETC): Management and Administration  Level 4  NQF Level 04  Reregistered  2023-06-30  SERVICES 
    Elective  20185   Further Education and Training Certificate: Banking  Level 4  NQF Level 04  Reregistered  2023-06-30  BANKSETA 
    Elective  78965   Further Education and Training Certificate: Information Technology: Systems Development  Level 4  NQF Level 04  Reregistered  2023-06-30  MICTS 
    Elective  24294   Further Education and Training Certificate: Information Technology: Systems Development  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2010-01-23  Was MICTS until Last Date for Achievement 
    Elective  60652   Professional Qualification: Management and Administration  Level 4  Level TBA: Pre-2009 was L4  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  49063   National Certificate: Geographical Information Sciences  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  CETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 4 The Future Training and Development Consultancy 
    2. A4 Consultancy Pty Ltd 
    3. Absa Learning & Development 
    4. Academy at Vaal Triangle (AVT 
    5. Academy of Training and Allied Services Pty Ltd 
    6. Academy of Training and Development 
    7. Accreditation & Training Services 
    8. Acorser Corporate & Business Consulting t/a Acorser Academy 
    9. Advanced Assessments and Train 
    10. Advanced Assessments and Training 
    11. Afedile M Learning Centre (Pty 
    12. Afedile M Learning Centre (Pty) Ltd 
    13. Affirmations Training 
    14. Afric Training Centre and Security Studies PTY LTD 
    15. Africa Glory Empowerment Services 
    16. Afrika Tikkun 
    17. All Nation Group Five Trading and Projects 
    18. Amadi Institute of Management And Technology (Pty) Ltd 
    19. Amilak Training Center 
    20. Amitek Business College 
    21. Angie Technologies 
    22. Answer The Call Skills ands En 
    23. APEXEA 
    24. ATTI (Advanced Technonogy Training Institute) 
    25. ATTI IT SOLUTIONS (Bloemfontei 
    26. ATTI Kimberley 
    27. ATTI Nelspruit Pty Ltd 
    28. Atvance Academy Pty Ltd 
    29. Atvance Institute (Pty) Ltd 
    30. Atvance Learning PTY LTD 
    31. Aurora IT & Security Solutions 
    32. Awona Technologies cc 
    33. AWRISE 
    34. Azania Academy 
    35. Azania Currency and Equity Markets 
    36. Bacom Computers 
    37. Balefile Trading and Services 
    38. Basadipele Skills Development and Training 
    39. Bavelile Consultants and Training Pty Ltd 
    40. BDCE (Pty) Ltd 
    41. Bells Technical College 
    42. Bidvest Bank 
    43. Blue Ora Pty Ltd 
    44. Boland College 
    45. Bonang Training & Development 
    46. Bonitas Unversity College 
    47. Bophelo Tota ICT Driving Academy (Pty) Ltd 
    48. Brainwave Projects 1430 cc 
    49. Bristol Training College 
    50. BYTES PEOPLE SOLUTIONS (PTY) LTD 
    51. Campion Business School 
    52. Cape Innovation Technology Initiative 
    53. Capenexis Data Solutions 
    54. Careers IT 
    55. Chartall Business College 
    56. City College 
    57. Civilkox Trading Enterprise (Pty) Ltd 
    58. Claas Illustration 
    59. Clean Heat Academy 
    60. Colleen Osorio Skills Development Consultancy cc 
    61. College Africa Group (Pty) Ltd 
    62. COLUMBUS TECHNOLOGIES PTY LTD 
    63. Comfortable Tech 
    64. Common Vision Young Specialist Trading cc 
    65. Compass Academy of Learning 
    66. Competence computer and business management 
    67. Compus training institution 
    68. Compuscan Academy 
    69. Cornerstone Performance Solutions (Pty) Ltd 
    70. Creatividad Consulting CC 
    71. CSL Accountants 
    72. CTU Training Solutions 
    73. CYBAX SYSTEMS 
    74. CYBER-CITY IT SOLUTIONS 
    75. DAB Health Care Centre 
    76. DC Dali Debt Counsellors 
    77. DC Dynamic College of Commerce 
    78. Dee's Training (Pty) Ltd 
    79. Delight Computer Training 
    80. Delmas Development Centre 
    81. Dibana Business Consultants 
    82. Dicla Training and Projects (p 
    83. Digital Media Arts College 
    84. Digital Paper (Pty) Ltd 
    85. DOGOODCIRCLE 
    86. DVG Media Training 
    87. DYNAMIC DNA (PTY) LTD 
    88. Dynamic Dyvention Trading and 
    89. EAST LONDON MANAGEMENT INSTITUTE 
    90. ED-U Options Academy 
    91. Edging Forward Training and Co 
    92. EDUTEL SKILLS DEVELOPMENT PTY LTD 
    93. EHLANZENI TVET COLLEGE 
    94. Ekasi IT Solutions Centre 
    95. Ekurhuleni Artisans and Skills Training Centre Pty Ltd 
    96. Elchees Software Solutions 
    97. Embroser Solutions Pty Ltd 
    98. Epitome Villa (Pty)Ltd 
    99. Eshybrand Pty Ltd 
    100. EYETHU NATIONAL COMPUTER COLLEGE PTY LTD 
    101. Falcon Business Institute (Pty) Ltd 
    102. Felix Risk Training Consultants 
    103. Finweb Business Consultancy 
    104. Forek Institute of Technology (Pty) Ltd 
    105. Foster-Melliar (Pty) Ltd 
    106. Four Stars Communication 
    107. Fourways Private College 
    108. Fullimput108 (Pty) Ltd 
    109. Future Africa Consulting t/a Future Africa Consulting & Training 
    110. Futurekids SA (Fochville) 
    111. Gabasega Consulting and Training Centre 
    112. Gauteng City College 
    113. Gauteng College of Engineering 
    114. GCABS 
    115. Genii Institute PTY LTD 
    116. Gijima Holdings (Pty) Ltd 
    117. Global Institute for Capacity 
    118. Godisang Development 
    119. Gold Class Group 
    120. Golden Step Campus (Pty) Ltd. 
    121. Goldman College (Pty) Ltd 
    122. Greenview Training and Development Skills Centre 
    123. Growth Management Consulting cc 
    124. Guest Resource Services 
    125. Guildford College 
    126. Gurandbuilt Management Development 
    127. Harambe Trading Enterprise Pty Ltd 
    128. HCLS HUMAN CAPITAL LEARNING SOLUTIONS 
    129. Heartlines College 
    130. HILLCROSS BUSINESS SCHOOL (PTY 
    131. Hlanganani ICT (Pty) Ltd 
    132. Home of Compassion/Grace Ministries 
    133. HOPE TECHNOLOGY INSTITUTE (PTY) LTD 
    134. HUAWEI Technologies Africa (PTY) LTD 
    135. Icebolethu Academy 
    136. iCollege College 
    137. Ikusasa Technology Solutions 
    138. Ikusasalethu Youth Development 
    139. iLearn Corporate Services PTY LTD 
    140. ILUBALETHU PROJECTS 
    141. Impact Sourcing Academy - NPO 
    142. Information Technology Resource Centre 
    143. Ingomsotech Solutions and Trai 
    144. Initium 
    145. INKWENKWEZI PRIVATE COLLEGE - SKILLS DEVELOPMENT cc 
    146. INSIGHTTECH COMMUNICATIONS Pty 
    147. Institutional Higher Education 
    148. intelliscient Technologies (Pty) Ltd 
    149. Isivande Projects 
    150. ISOLVE BUSINESS SOLUTIONS PTY LTD 
    151. iStudent Academy 
    152. IT Academy 
    153. IT Labs Consulting 
    154. IT-HI-Q Training (PTY) Ltd 
    155. Ithemba IT Solution 
    156. ITI 
    157. J and N Ikwekwezi Yokusa Development Training 
    158. J and R Accountants (PTY) LTD 
    159. Jeppe College of Commerce and 
    160. Johannesburg Institute of Engi 
    161. Jonda Learning Academy 
    162. K Boneng Consulting Services P 
    163. Keep The Dream 285 
    164. Kgolo Institute 
    165. Khavhatondiwe Academy 
    166. KHULISANE ACADEMY 
    167. King Sabata Dalindyebo TVET College 
    168. Kingswood Academy 
    169. KMT Training and Business Solutions 
    170. KT Mobile Services 
    171. Kundani Trading 
    172. KVR Training and Business Solutions 
    173. Lamus Training Academy 
    174. Learnfast Training Solutions ( 
    175. LEPHAILA PRINTERS 
    176. Lephalale Business & Technical 
    177. Leseding Computer Systems 
    178. LETAGO DEVELOPMENT CONSULTING 
    179. LIMPOPO COMPUTER COLLEGE BK 
    180. Limptech Computer Training 
    181. LINKINGNOTES 
    182. Loomee Group 
    183. LUPHINDI BUSINESS SOLUTIONS 
    184. Mabele NKL Holdings Investments 
    185. Mackeys Computing (Pty) Ltd 
    186. Makhophila Training 
    187. Malope IT Solutions 
    188. Mamelodi Digital Centre cc 
    189. MANAGED OUTSOURCED TECHNOLOGY SOLUTIONS PTY LTD 
    190. Mapubo Consulting 
    191. Mash Computer Training 
    192. Matiwane Computer Networks (Pty) Ltd 
    193. Mavone Investments (PTY) Ltd 
    194. MBOWA COLLEGE PTY LTD 
    195. Mcebo Technologies 
    196. Mecer Inter-ED 
    197. Mentec Group PTY LTD 
    198. MENTORNET (PTY) LTD 
    199. Metanoia Ratings PTY LTD 
    200. Mmamohule General Traders 
    201. Mmanape Private Technical Coll 
    202. MMELA VILLAGE TECHNOLOGIES (PT 
    203. MND Training and Projects 
    204. Mo Afrika Ithlokomele Education Projects 
    205. Mogapi Education Group 
    206. MOKALENG IT 
    207. MORTERBOARD TRAINING SOLUTIONS 
    208. Mothusi Management Consultants 
    209. Moving Ahead Development Agenc 
    210. Mpande Technologies cc 
    211. MSC Business College 
    212. Mufuka Business and Technical 
    213. Multi Tech College 
    214. Muvuyeteri Group Companies 
    215. Nape Angwato Trading 
    216. Nashua (Pty)Ltd 
    217. NBC Technologies 
    218. NCC - Vereeniging 
    219. Nchebeko Skills Consultancy (PTY) LTD 
    220. NCM Computer and Business Academy 
    221. Nedbank Ltd 
    222. Nemja Security and Projects Pty Ltd 
    223. Netcampus (Pty) Ltd. 
    224. New Trend Computers cc 
    225. NEWDAY UNITED NPC 
    226. NEWLEIGH BUSINESS COLLEGE 
    227. Nkangala Skills Centre 
    228. Nolwazi Stem Education for The 
    229. Ntandokazi Holdings Pty Ltd 
    230. Nyankwavi Inverstment 
    231. Nyathela Business College 
    232. Octopus Training Solutions 
    233. Ocule IT 
    234. Olrich Home of Technology 
    235. OMNIVISION INSTITUTE 
    236. On the Ball College Pty ltd 
    237. OPELONG BUSINESS INSTITUTE (PT 
    238. Overcomers Training College (P 
    239. PACE Academia College (Pty) Lt 
    240. PC Educational Holdings Pty Ltd 
    241. Pelican Training (Pty) Ltd 
    242. Petcon Capacity Building Solut 
    243. Petra institute of Development (PTY) Ltd 
    244. Phumelela Consulting Pty Ltd 
    245. PHUTHUMA TEL PTY LTD 
    246. Piquant Trading 
    247. PLATINUM PEAK CONSULTING (PTY) LTD 
    248. Polokwane Technology Institute (Pty) Ltd 
    249. Pretoria Technical College 
    250. Priha Projects Pty Ltd 
    251. Progressive School of Business 
    252. Prophesy Training College (Pty) Ltd 
    253. PROSERV SA (PTY) LTD 
    254. PTS College 
    255. QUALITATIVE INNOVATIVE SOLUTIONS 
    256. QUARPHIX (PTY) LTD 
    257. Rand International Management and Training Consultants 
    258. Rand Training College 
    259. Rasinkhu Investment (Pty) Ltd 
    260. Resisa Logistics cc 
    261. Resonance Institute of Learning 
    262. Revival Technologies and Academy 
    263. RHULLYS INNOVATIVE SKILLS TRAI 
    264. Richfield Graduate Institute of Technology Pty Ltd 
    265. Ringeta Financial Solutions Pty Ltd 
    266. Rivoni Training N Communicatio 
    267. Rofane Consulting 
    268. Rostec Technical FET College (Pty) Ltd 
    269. SA College of Technology (PTY) 
    270. Sabile Human Resources Consult 
    271. SANDM IT TRAINING (PTY) LTD 
    272. Sead Training and Learning Solutions (Pty) Ltd 
    273. Sebata Municipal Solutions (Pt 
    274. Silulo Ulutho Technologies 
    275. SILVER SOLUTIONS 
    276. Sivile Housing Association RSA 
    277. SM SAFETY AND TECHNICAL LEARNI 
    278. Sokwanya Trading (Pty) Ltd 
    279. South Africa Advanced Skills Institute(SAAI) 
    280. South African Business and Tec 
    281. Southern Africa Youth Project 
    282. Sparrow FET Enterprises (Pty) Ltd 
    283. Spears Business and Life Couch Consulting (Pty) Ltd 
    284. Spina Consultancy 
    285. SPLS Consultants (Pty) Ltd 
    286. STAFFING DIRECT CC 
    287. Standard Bank Personal and Business Banking 
    288. Star Light Consulting 
    289. SUCCESS BUILDERS INTERNATIONAL CC 
    290. Success Christian Training Cen 
    291. Successors Training Institute 
    292. Supreme Guarantees and Financial Services Pty Ltd 
    293. Supreme ICT Consultants 
    294. Synergy Transformation Solutio 
    295. T Monarchy Group 
    296. T-SYSTEMS SOUTH AFRICA PTY LTD 
    297. Taal-Net Training Institute 
    298. Tau Ya Mariri Consulting 
    299. TBL Empowerment Hub 
    300. Tech-Com Solutions cc 
    301. Techtisa (pty) Ltd 
    302. Terry Computer Services cc 
    303. Thasullulo F.E.T College (Pty) Ltd 
    304. The Facilitation Workshop 
    305. The Finishing College (Pty) Lt 
    306. The Institute of People Development 
    307. THE SKILLS DEVELOPMENT CORPORA 
    308. Think Tank T2 (Pty) Ltd 
    309. Thubelihle Graduate Institute 
    310. Tinotel Communications 
    311. TIPP ACADEMY (PTY) LTD 
    312. Titan Trade Technologies 
    313. Tlatlana Trading (PTY) LTD 
    314. Tlou Foundation College 
    315. TMG Quality Services 
    316. TORQUE TECHNICAL COMPUTER TRAINING PTY LTD 
    317. Triple Desire Trading & Projects 43 
    318. Tseleka Trading Enterprise (Pty) Ltd 
    319. Tshiredo Training Academy 
    320. Tshwane College of Commerce an 
    321. Tsima Consulting Development S 
    322. TSP COLLEGE 
    323. Two Aces Learnerships 
    324. UCS Education and Training Services (Pty) Ltd 
    325. Ukwazi Academy and Corporate S 
    326. Umbuso Training Services (Pty) Ltd. 
    327. Urban Journey 
    328. Vala Nge Bhetshu Human Capital Development (Pty) Ltd 
    329. Varsity Institute of Science & Technology (Pty)Ltd 
    330. Vastratech Pty) Ltd 
    331. VERGE PTY LTD 
    332. Visionary Skill Academy 
    333. Vodacom (Pty) Ltd 
    334. VSS College (Pty) LTD 
    335. Vuselela TVET College 
    336. VUTHLARI MARKETING CONSULTING 
    337. Wavelengths Technology Training Institute 
    338. Wellinkwise Pty Ltd 
    339. Welltec Academy (Pty) LTD 
    340. Westrand Youth Development 
    341. Whitestone College 
    342. WORK SKILLS RESOURCES CC 
    343. Working Solution International 
    344. Xylo Trading 12 (Pty) Ltd 
    345. YAB Business Solutions (Pty)Ltd 
    346. YITRO INNOVATIONS 
    347. Yonet Training Academy 
    348. Youth Media Movement 
    349. ZA WIT (PTY) LTD 
    350. Zikode Development Trust 
    351. ZJ Africa Learn 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.