SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Repair peripherals for a personal computer or handheld computer to module level 
SAQA US ID UNIT STANDARD TITLE
14935  Repair peripherals for a personal computer or handheld computer to module level 
ORIGINATOR
SGB Information Systems and Technology 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences Information Technology and Computer Sciences 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04  9 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended:
  • to demonstrate proficient knowledge of the areas covered.
  • for those working in the field of Hardware, Infrastructure Maintenance and Support.

    People credited with this unit standard are able to:
  • Diagnose faults with personal computer peripherals to module level.
  • Plan the repair of personal computer peripherals to module level.
  • Replace faulty modules in personal computer peripherals.
  • Restore to service personal computer peripherals.
    The performance of all elements is to a standard expected in a professional environment. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    The credit value of this unit standard is based on a person having the prior knowledge and skills to:
  • Demonstrate an understanding of personal computer hardware components (DC316). 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Diagnose faults with personal computer peripherals to module level. 
    OUTCOME RANGE 
    Faults - mechanical, power supply, logic board, input and output system, memory, operating system, cables. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. The diagnosis verifies the reported symptoms, and identifies any further symptoms. 

    ASSESSMENT CRITERION 2 
    2. The diagnosis ensures that the cause(s) of the symptoms are identified using diagnostic procedures recommended by industry, and according to the user's requirements. 

    ASSESSMENT CRITERION 3 
    3. The diagnosis identifies known problems using information sources. 
    ASSESSMENT CRITERION RANGE 
    Reference manuals, databases, suppliers.
     

    SPECIFIC OUTCOME 2 
    Plan the repair of personal computer peripherals to module level. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. The plan ensures that the diagnosis identifies and explains the feasibility of the repair. 

    ASSESSMENT CRITERION 2 
    2. The plan outlines the strategy for repairing the fault. 

    ASSESSMENT CRITERION 3 
    3. The plan ensures that the final outcome meets user requirements. 
    ASSESSMENT CRITERION RANGE 
    Use an appropriate review procedure.
     

    ASSESSMENT CRITERION 4 
    4. The plan estimates the effort, duration, and resources required for the repair. 

    ASSESSMENT CRITERION 5 
    5. The plan ensures that the resources required to complete the repair are available at the repair site and are in working order. 

    ASSESSMENT CRITERION 6 
    6. The plan ensures that replacement modules are compatible with the computer system, and carry evidence of integrity. 

    SPECIFIC OUTCOME 3 
    Replace faulty modules in personal computer peripherals. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. The replaced module is installed according to the manufacturer's specifications. 

    ASSESSMENT CRITERION 2 
    2. Testing demonstrates the replacement module functions according to the manufacturer's specifications. 

    ASSESSMENT CRITERION 3 
    3. The peripheral operates according to the manufacturer's specifications. 

    SPECIFIC OUTCOME 4 
    Restore to service personal computer peripherals. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. The restoration ensures that the user's data and configuration are restored according to the repair plan. 

    ASSESSMENT CRITERION 2 
    2. The restoration ensures that the peripheral operates according to the manufacturer's specifications. 

    ASSESSMENT CRITERION 3 
    3. The restoration ensures that the peripheral is available to the user. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Providers must be accredited by the relevant Education and Training Quality Authority (ETQA) before they can offer programs of education and training assessed against unit standards.

    Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    1. Performance of all elements is to be carried out in accordance with organisation standards and procedures, unless otherwise stated. Organisation standards and procedures may cover: quality assurance, documentation, security, communication, health and safety, and personal behaviour.
    2. Performance of all elements complies with the laws of South Africa, especially with regard to copyright, privacy, health and safety, and consumer rights.
    3. All activities must comply with any policies, procedures and requirements of the organisations involved, the ethical codes of relevant professional bodies and any relevant legislative and/ or regulatory requirements.
    4. Performance of all elements is to be completed within the normal range of time and cost that would be expected in a professional environment (eg. In a commercial or government organisation). 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify, solve problems and make decisions in relation to the current systems development environments. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and or language skills in the modes of oral and/ or written persuasion when engaging with systems development. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Contribute to his/her full personal development and the social and economic development of the society at large by being aware of the importance of: reflecting on and exploring a variety of strategies to learn more effectively, exploring education and career opportunities and developing entrepreneurial opportunities. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Supplementary information:
    None.

    Sub-Sub-Field (Domain):
    Hardware, Infrastructure Maintenance and Support. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  78964   Further Education and Training Certificate: Information Technology: Technical Support  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MICTS 
    Elective  24293   National Certificate: Information Technology: Technical Support  Level 4  Level TBA: Pre-2009 was L4  Passed the End Date -
    Status was "Reregistered"     		 2010-01-23  Was MICTS until Last Date for Achievement 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Academy at Vaal Triangle (AVT 
    2. Africa Learn (Pty) Ltd 
    3. Afrika Tikkun NCC 
    4. Amilak Training Center 
    5. Atvance Institute (Pty) Ltd 
    6. Basadipele Skills Development and Training 
    7. Bells Technical College 
    8. Brainwave Projects 1430 cc 
    9. Careers IT 
    10. College Africa Group (Pty) Ltd 
    11. Common Vision Young Specialist Trading cc 
    12. CSL Accountants 
    13. Dee's Training (Pty) Ltd 
    14. Delight Computer Training 
    15. Ekasi IT Solutions Centre 
    16. Ekurhuleni Artisans and Skills Training Centre Pty Ltd 
    17. Elchees Software Solutions 
    18. Eshybrand Pty Ltd 
    19. EYETHU NATIONAL COMPUTER COLLEGE PTY LTD 
    20. Finweb Business Consultancy 
    21. Foster-Melliar (Pty) Ltd 
    22. Fourways Private College 
    23. Futurekids SA (Fochville) 
    24. Global Institute for Capacity 
    25. HILLCROSS BUSINESS SCHOOL (PTY 
    26. Hlanganani ICT (Pty) Ltd 
    27. Ikusasalethu Youth Development Project NPC 
    28. iLearn Corporate Services PTY LTD 
    29. Information Technology Resource Centre 
    30. IT Academy 
    31. IT-HI-Q Training (PTY) Ltd 
    32. Jeppe College of Commerce and 
    33. K Boneng Consulting Services P 
    34. KT Mobile Services 
    35. LETAGO DEVELOPMENT CONSULTING 
    36. LIMPOPO COMPUTER COLLEGE BK 
    37. Loomee Group 
    38. Makhophila Training 
    39. Mash Computer Training 
    40. MBOWA COLLEGE PTY LTD 
    41. Metanoia Ratings PTY LTD 
    42. Mogapi Education Group (Pty) Ltd 
    43. Moving Ahead Development Agenc 
    44. Mpande Technologies cc 
    45. Mufuka Business and Technical 
    46. NBC Technologies 
    47. NCC - Vereeniging 
    48. Nyathela Business College 
    49. On the Ball College Pty ltd 
    50. OPELONG BUSINESS INSTITUTE (PT 
    51. Polokwane Technology Institute (Pty) Ltd 
    52. Pretoria Technical College 
    53. Priha Projects Pty Ltd 
    54. Progressive School of Business 
    55. QUARPHIX (PTY) LTD 
    56. Richfield Graduate Institute of Technology Pty Ltd 
    57. Rostec Technical FET College (Pty) Ltd 
    58. Sabile Human Resources Consult 
    59. SANDM IT TRAINING (PTY) LTD 
    60. Silulo Ulutho Technologies 
    61. Spears Business and Life Couch Consulting (Pty) Ltd 
    62. Spina Consultancy 
    63. SPLS Consultants (Pty) Ltd 
    64. SUPREME ICT CONSULTANTS 
    65. Techtisa (pty) Ltd 
    66. The Finishing College (Pty) Lt 
    67. Think Tank T2 (Pty) Ltd 
    68. Titan Trade Technologies 
    69. Tlou Foundation College 
    70. TORQUE TECHNICAL COMPUTER TRAINING PTY LTD 
    71. TSP COLLEGE 
    72. Ukwazi Academy and Corporate S 
    73. Varsity Institute of Science & Technology (Pty)Ltd 
    74. Visionary Skill Academy 
    75. VSS College (Pty) LTD 
    76. Vukani Solutions 
    77. Wellinkwise Pty Ltd 
    78. Whitestone College 
    79. Xylo Trading 12 (Pty) Ltd 
    80. YITRO INNOVATIONS 
    81. Yonet Training Academy 
    82. ZA WIT (PTY) LTD 
    83. Zikode Development Trust 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.