SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Investigate the use of computer technology in an organisation 
SAQA US ID UNIT STANDARD TITLE
14963  Investigate the use of computer technology in an organisation 
ORIGINATOR
SGB Information Systems and Technology 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences Information Technology and Computer Sciences 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended:
  • To provide knowledge at a proficient level, of the areas covered.
  • For those working in, or entering the workplace in the area of Information Systems & Technology Management.
  • As additional knowledge for those wanting to understand the areas covered

    People credited with this unit standard are able to:
  • Plan an investigation of the use of computer technology in an organisation.
  • Conduct an investigation of the use of computer technology in an organisation.
  • Describe the use of computer technology in the chosen organisation.
  • Evaluate the use of computer technology in the chosen organisation.
  • Present the results of the investigation of the use of computer technology in the chosen organisation.

    The performance of all elements is to a standard that allows for further learning in this area. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    The credit value of this unit standard is based upon a person having the prior knowledge and skills to :
  • Describe the management and use of computers in an organisation.
  • Conduct a predictable one-to-one interview.
  • Present a computer topic using computer technology. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Plan an investigation of the use of computer technology in an organisation. 
    OUTCOME RANGE 
    Identify an organisation, the contact person, scope & objectives, and milestones. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The plan identifies the scope and objectives of the investigation. 
    ASSESSMENT CRITERION RANGE 
    Global dependence on information, System concepts, Business applications.
     

    ASSESSMENT CRITERION 2 
    2. The plan identifies an organisation that has agreed to be investigated. 
    ASSESSMENT CRITERION RANGE 
    Making appointments, explaining need for the investigation & getting approval.
     

    ASSESSMENT CRITERION 3 
    3. The plan identifies requirements of the investigation from the organisation. 
    ASSESSMENT CRITERION RANGE 
    Areas to be visited, people to be contacted, time allocations.
     

    ASSESSMENT CRITERION 4 
    4. The plan is accepted by the primary contact person from the organisation. 
    ASSESSMENT CRITERION RANGE 
    Acceptance should be in writing, with conditions (if any) included.
     

    ASSESSMENT CRITERION 5 
    5. The plan specifies milestones and reporting requirements. 
    ASSESSMENT CRITERION RANGE 
    Dates, deadlines, reports to be prepared.
     

    SPECIFIC OUTCOME 2 
    Conduct an investigation of the use of computer technology in an organisation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The investigation proceeds according to the investigation plan. 

    ASSESSMENT CRITERION 2 
    2. The investigation justifies any modifications to the plan. 
    ASSESSMENT CRITERION RANGE 
    Reasons; Cost-Benefit; Timeframes.
     

    ASSESSMENT CRITERION 3 
    3. The investigation indicates progress at planned intervals. 
    ASSESSMENT CRITERION RANGE 
    Milestones are adhered to. Reports presented per milestones.
     

    SPECIFIC OUTCOME 3 
    Describe the use of computer technology in the chosen organisation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The description identifies the planning procedures used for implementation of computer technology. 
    ASSESSMENT CRITERION RANGE 
    Initial investigation, Analysis, Feasibility, Design, Testing, Implementation.
     

    ASSESSMENT CRITERION 2 
    2. The description identifies the computer systems in use within the organisation. 
    ASSESSMENT CRITERION RANGE 
    CPU type, Peripherals, Configurations, Networks, Software.
     

    ASSESSMENT CRITERION 3 
    3. The description outlines the personnel involved in the provision of computer systems. 
    ASSESSMENT CRITERION RANGE 
    IT Managers, Vendors.
     

    SPECIFIC OUTCOME 4 
    Evaluate the use of computer technology in the chosen organisation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The evaluation identifies the strengths of the computer systems in use. 

    ASSESSMENT CRITERION 2 
    2. The evaluation identifies areas of future developments based on weakness and anticipated future needs. 

    SPECIFIC OUTCOME 5 
    Present results of an investigation of the use of computer technology in the chosen organisation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The presentation meets the objectives of the investigation plan. 

    ASSESSMENT CRITERION 2 
    2. The results of the investigation are reviewed for accuracy with the organisation. 

    ASSESSMENT CRITERION 3 
    3. The presentation communicates the results of the investigation to peers. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Accreditation Process:
    The relevant Education and Training Quality Authority (ETQA) must accredit providers before they can offer programs of education and training assessed against unit standards.

    Moderation Process:
    Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Performance of all elements is to be carried out in accordance with organisation standards and procedures, unless otherwise stated. Organisation standards and procedures may cover: quality assurance, documentation, security, communication, health and safety, and personal behaviour. An example of the standards expected is the standards found in ISO 9000 Certified Organisations.
  • Performance of all elements complies with the laws of South Africa, especially with regard to copyright, privacy, health and safety, and consumer rights.
  • All activities must comply with any policies, procedures and requirements of the organisations involved, the ethical codes of relevant professional bodies and any relevant legislative and/ or regulatory requirements. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of an organisation. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage him/her self and his/her activities responsibly and effectively. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise, and critically evaluate information. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility towards the environment and health of others. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognising that problem solving contexts do not exists in isolation. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Contribute to his/her full personal development and the social and economic development of the society at large by being aware of the importance of: reflecting on and exploring a variety of strategies to learn more effectively, exploring education and career opportunities and developing entrepreneurial opportunities. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Supplementary information:
  • None.

    Sub-Sub-Field (Domain):
  • Information Systems and Technology Management 

  • QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  78964   Further Education and Training Certificate: Information Technology: Technical Support  Level 4  NQF Level 04  Reregistered  2023-06-30  MICTS 
    Core  24293   National Certificate: Information Technology: Technical Support  Level 4  Level TBA: Pre-2009 was L4  Passed the End Date -
    Status was "Reregistered" 
    2010-01-23  Was MICTS until Last Date for Achievement 
    Elective  49129   Further Education and Training Certificate (FETC): Management and Administration  Level 4  NQF Level 04  Reregistered  2023-06-30  SERVICES 
    Elective  60652   Professional Qualification: Management and Administration  Level 4  Level TBA: Pre-2009 was L4  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A4 Consultancy Pty Ltd 
    2. Academy at Vaal Triangle (AVT 
    3. Academy of Training and Allied Services Pty Ltd 
    4. Acorser Corporate & Business Consulting t/a Acorser Academy 
    5. Advanced Assessments and Train 
    6. Affirmations Training 
    7. Afric Training Centre and Security Studies PTY LTD 
    8. Afrika Tikkun 
    9. All Nation Group Five Trading and Projects 
    10. Amadi Institute of Management And Technology (Pty) Ltd 
    11. Amilak Training Center 
    12. Angie Technologies 
    13. Answer The Call Skills ands En 
    14. APEXEA 
    15. ATTI (Advanced Technonogy Training Institute) 
    16. ATTI IT SOLUTIONS (Bloemfontei 
    17. ATTI Kimberley 
    18. ATTI Nelspruit Pty Ltd 
    19. Atvance Institute (Pty) Ltd 
    20. Awona Technologies cc 
    21. AWRISE 
    22. Bacom Computers 
    23. Basadipele Skills Development and Training 
    24. BDCE (Pty) Ltd 
    25. Bells Technical College 
    26. Blue Ora Pty Ltd 
    27. Boland College 
    28. Bonitas Unversity College 
    29. Bophelo Tota ICT Driving Academy (Pty) Ltd 
    30. Brainwave Projects 1430 cc 
    31. BYTES PEOPLE SOLUTIONS (PTY) LTD 
    32. Cape Innovation Technology Initiative 
    33. Careers IT 
    34. City College 
    35. Claas Illustration 
    36. Clean Heat Academy 
    37. College Africa Group (Pty) Ltd 
    38. COLUMBUS TECHNOLOGIES PTY LTD 
    39. Comfortable Tech 
    40. Common Vision Young Specialist Trading cc 
    41. Compus training institution 
    42. CSL Accountants 
    43. CTU Training Solutions 
    44. CYBER-CITY IT SOLUTIONS 
    45. DAB Health Care Centre 
    46. DC Dynamic College of Commerce 
    47. Dee's Training (Pty) Ltd 
    48. Delight Computer Training 
    49. Dibana Business Consultants 
    50. DOGOODCIRCLE 
    51. DYNAMIC DNA (PTY) LTD 
    52. Dynamic Dyvention Trading and 
    53. EAST LONDON MANAGEMENT INSTITUTE 
    54. ED-U Options Academy 
    55. Edging Forward Training and Co 
    56. EHLANZENI TVET COLLEGE 
    57. Ekasi IT Solutions Centre 
    58. Ekurhuleni Artisans and Skills Training Centre Pty Ltd 
    59. Elchees Software Solutions 
    60. Embroser Solutions Pty Ltd 
    61. Epitome Villa (Pty)Ltd 
    62. Eshybrand Pty Ltd 
    63. EYETHU NATIONAL COMPUTER COLLEGE PTY LTD 
    64. Falcon Business Institute (Pty) Ltd 
    65. Finweb Business Consultancy 
    66. Forek Institute of Technology (Pty) Ltd 
    67. Foster-Melliar (Pty) Ltd 
    68. Four Stars Communication 
    69. Fourways Private College 
    70. Fullimput108 (Pty) Ltd 
    71. Future Africa Consulting t/a Future Africa Consulting & Training 
    72. Futurekids SA (Fochville) 
    73. Gabasega Consulting and Training Centre 
    74. Gauteng College of Engineering 
    75. GCABS 
    76. Genii Institute PTY LTD 
    77. Gijima Holdings (Pty) Ltd 
    78. Global Institute for Capacity 
    79. Gold Class Group 
    80. Growth Management Consulting cc 
    81. Guest Resource Services 
    82. Gurandbuilt Management Development 
    83. HCLS HUMAN CAPITAL LEARNING SOLUTIONS 
    84. HILLCROSS BUSINESS SCHOOL (PTY 
    85. Hlanganani ICT (Pty) Ltd 
    86. Home of Compassion/Grace Ministries 
    87. HUAWEI Technologies Africa (PTY) LTD 
    88. iCollege College 
    89. Ikusasa Technology Solutions 
    90. Ikusasalethu Youth Development 
    91. iLearn Corporate Services PTY LTD 
    92. Impact Sourcing Academy - NPO 
    93. Information Technology Resource Centre 
    94. Ingomsotech Solutions and Trai 
    95. INSIGHTTECH COMMUNICATIONS Pty 
    96. Institutional Higher Education 
    97. Isivande Projects 
    98. ISOLVE BUSINESS SOLUTIONS PTY LTD 
    99. IT Academy 
    100. IT Labs Consulting 
    101. IT-HI-Q Training (PTY) Ltd 
    102. Ithemba IT Solution 
    103. ITI 
    104. Jeppe College of Commerce and 
    105. Jonda Learning Academy 
    106. K Boneng Consulting Services P 
    107. Keep The Dream 285 
    108. Kgolo Institute 
    109. King Sabata Dalindyebo TVET College 
    110. Kingswood Academy 
    111. KMT Training and Business Solutions 
    112. KT Mobile Services 
    113. Kundani Trading 
    114. KVR Training and Business Solutions 
    115. Lamus Training Academy 
    116. Learnfast Training Solutions ( 
    117. LEPHAILA PRINTERS 
    118. Leseding Computer Systems 
    119. LETAGO DEVELOPMENT CONSULTING 
    120. LIMPOPO COMPUTER COLLEGE BK 
    121. LINKINGNOTES 
    122. Loomee Group 
    123. Makhophila Training 
    124. Malope IT Solutions 
    125. Mamelodi Digital Centre cc 
    126. MANAGED OUTSOURCED TECHNOLOGY SOLUTIONS PTY LTD 
    127. Mapubo Consulting 
    128. Mash Computer Training 
    129. MBOWA COLLEGE PTY LTD 
    130. Metanoia Ratings PTY LTD 
    131. Mmamohule General Traders 
    132. Mmanape Private Technical Coll 
    133. MMELA VILLAGE TECHNOLOGIES (PT 
    134. MND Training and Projects 
    135. Mogapi Education Group 
    136. MOKALENG IT 
    137. MORTERBOARD TRAINING SOLUTIONS 
    138. Mothusi Management Consultants 
    139. Moving Ahead Development Agenc 
    140. Mpande Technologies cc 
    141. Mufuka Business and Technical 
    142. Multi Tech College 
    143. Nape Angwato Trading 
    144. NBC Technologies 
    145. NCC - Vereeniging 
    146. Nchebeko Skills Consultancy (PTY) LTD 
    147. NCM Computer and Business Academy 
    148. Nemja Security and Projects Pty Ltd 
    149. New Trend Computers cc 
    150. NEWLEIGH BUSINESS COLLEGE 
    151. Nkangala Skills Centre 
    152. Nolwazi Stem Education for The 
    153. Nyankwavi Inverstment 
    154. Nyathela Business College 
    155. Olrich Home of Technology 
    156. OMNIVISION INSTITUTE 
    157. On the Ball College Pty ltd 
    158. OPELONG BUSINESS INSTITUTE (PT 
    159. Overcomers Training College (P 
    160. PACE Academia College (Pty) Lt 
    161. PLATINUM PEAK CONSULTING (PTY) LTD 
    162. Polokwane Technology Institute (Pty) Ltd 
    163. Pretoria Technical College 
    164. Priha Projects Pty Ltd 
    165. Progressive School of Business 
    166. Prophesy Training College (Pty) Ltd 
    167. PROSERV SA (PTY) LTD 
    168. QUARPHIX (PTY) LTD 
    169. Rand International Management and Training Consultants 
    170. Rand Training College 
    171. Rasinkhu Investment (Pty) Ltd 
    172. Resisa Logistics cc 
    173. Revival Technologies and Academy 
    174. Richfield Graduate Institute of Technology Pty Ltd 
    175. Rivoni Training N Communicatio 
    176. Rostec Technical FET College (Pty) Ltd 
    177. SA College of Technology (PTY) 
    178. Sabile Human Resources Consult 
    179. SANDM IT TRAINING (PTY) LTD 
    180. Silulo Ulutho Technologies 
    181. Sivile Housing Association RSA 
    182. Sokwanya Trading (Pty) Ltd 
    183. South Africa Advanced Skills Institute(SAAI) 
    184. Sparrow FET Enterprises (Pty) Ltd 
    185. Spears Business and Life Couch Consulting (Pty) Ltd 
    186. Spina Consultancy 
    187. SPLS Consultants (Pty) Ltd 
    188. Star Light Consulting 
    189. SUCCESS BUILDERS INTERNATIONAL CC 
    190. Success Christian Training Cen 
    191. Supreme ICT Consultants 
    192. Synergy Transformation Solutio 
    193. Taal-Net Training Institute 
    194. Tau Ya Mariri Consulting 
    195. TBL Empowerment Hub 
    196. Tech-Com Solutions cc 
    197. Techtisa (pty) Ltd 
    198. Terry Computer Services cc 
    199. The Finishing College (Pty) Lt 
    200. THE SKILLS DEVELOPMENT CORPORA 
    201. Think Tank T2 (Pty) Ltd 
    202. Thubelihle Graduate Institute 
    203. TIPP ACADEMY (PTY) LTD 
    204. Titan Trade Technologies 
    205. Tlatlana Trading (PTY) LTD 
    206. Tlou Foundation College 
    207. TORQUE TECHNICAL COMPUTER TRAINING PTY LTD 
    208. Tshiredo Training Academy 
    209. Tshwane College of Commerce an 
    210. Tsima Consulting Development S 
    211. TSP COLLEGE 
    212. Ukwazi Academy and Corporate S 
    213. Urban Journey 
    214. Varsity Institute of Science & Technology (Pty)Ltd 
    215. Vastratech Pty) Ltd 
    216. Visionary Skill Academy 
    217. Vodacom (Pty) Ltd 
    218. VSS College (Pty) LTD 
    219. VUTHLARI MARKETING CONSULTING 
    220. Wavelengths Technology Training Institute 
    221. Wellinkwise Pty Ltd 
    222. Westrand Youth Development 
    223. Whitestone College 
    224. WORK SKILLS RESOURCES CC 
    225. Working Solution International 
    226. Xylo Trading 12 (Pty) Ltd 
    227. YAB Business Solutions (Pty)Ltd 
    228. YITRO INNOVATIONS 
    229. Yonet Training Academy 
    230. Youth Media Movement 
    231. ZA WIT (PTY) LTD 
    232. Zikode Development Trust 
    233. ZJ Africa Learn 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.