SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Manage own work performance in a public sector workplace 
SAQA US ID UNIT STANDARD TITLE
242862  Manage own work performance in a public sector workplace 
ORIGINATOR
SGB Public Administration and Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Public Administration 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
113962  Manage own work performance in a public sector workplace  Level 3  NQF Level 03  Complete 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for people employed in the public sector at the practitioner level. Persons credited with this Unit Standard are able to take responsibility for organising their own work in the work roles for which they are directly accountable.

The qualifying learner is capable of:
  • Developing work plans approved by supervisor.
  • Monitoring own work performance under guidance of supervisor.
  • Demonstrating initiative, flexibility and accountability within allocated responsibilities. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Persons attempting this Unit standard should be competent in:
  • Communication at NQF Level 2.
  • Mathematical Literacy at NQF Level 2. 

  • UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Develop work plans approved by supervisor. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The learner's own goals and objectives and the necessary links with the learner's work team and corporate goals and objectives are identified to ensure understanding of their relationship with those of the team and the organisation/department. 

    ASSESSMENT CRITERION 2 
    The learner's duties and responsibilities as part of a team/section are described so as to ensure that there is effective team work and that tasks are carried out on time. 

    ASSESSMENT CRITERION 3 
    A personal time management plan that meets organisation requirements is drawn up and implemented to support personal effectiveness in work roles. 
    ASSESSMENT CRITERION RANGE 
    The plan includes, but is not limited to, tasks for which directly accountable with designated timelines, accountabilities associated with each task, daily, weekly and monthly work plans, relevant resources, their location, availability and method of use; and policies and procedures that must be applied to achieve outcomes.
     

    ASSESSMENT CRITERION 4 
    Work plans are drawn up, implemented and revised to improve effectiveness. 

    SPECIFIC OUTCOME 2 
    Monitor own work performance under guidance of supervisor. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The standard of performance for assigned tasks is agreed to, formalised in writing and signed off by supervisor. 

    ASSESSMENT CRITERION 2 
    Tasks for which the learner is directly accountable are executed for a two-week period bearing the performance standard in mind. 

    ASSESSMENT CRITERION 3 
    Self review of work done is carried out by the learner using the agreed to performance standards and a report is written for discussion with supervisor. 

    ASSESSMENT CRITERION 4 
    The ability to ask for assistance in ensuring understanding of requirements and completing tasks to requirement is demonstrated. 

    SPECIFIC OUTCOME 3 
    Demonstrate initiative, flexibility and accountability within allocated responsibilities. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Actions required to secure required or additional resources are undertaken in time to pre-empt breakdowns in work flow. 

    ASSESSMENT CRITERION 2 
    A choice is made as to the correct action to follow when options emerge that could improve or hinder performance. 

    ASSESSMENT CRITERION 3 
    Work priorities are changed to accommodate new developments. 

    ASSESSMENT CRITERION 4 
    New tasks that fall outside the learner's initial scope of work are undertaken to assist the team/section to achieve its objectives. 

    ASSESSMENT CRITERION 5 
    Supervisor's formal endorsement of additional tasks undertaken outside of initial allocated responsibilities is secured to facilitate teamwork. 

    SPECIFIC OUTCOME 4 
    Demonstrate an understanding of key processes necessary to manage own work performance. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The concept of process is understood and described. 

    ASSESSMENT CRITERION 2 
    The process of breaking complex tasks into smaller tasks and steps is understood and explained. 

    ASSESSMENT CRITERION 3 
    The delegation process is understood and explained. 

    ASSESSMENT CRITERION 4 
    The meeting expectations process is understood and described. 

    ASSESSMENT CRITERION 5 
    The negotiation process is understood and described. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Accreditation for this Unit Standard shall be obtained from the relevant Education and Training Quality Assurance Body, through summative and formative assessment by a registered assessor.
  • Assessors must be registered as an Assessor with the relevant ETQA.
  • Moderators must be registered as assessors with the relevant ETQA, or with an ETQA that has a Memorandum of Agreement with the relevant ETQA.
  • Training providers must be accredited by the relevant ETQA.

    Moderation should include both internal and external moderation where applicable. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The learner must demonstrate a working understanding of the statutory, regulatory and other frameworks affecting the provision of public sector services to the extent relevant to manage own work performance in a public sector workplace. These frameworks include, but are not limited to:
  • Batho Pele.
  • Public Service Act.
  • Public Finance and Management Act.
  • Municipal Finance Management Act.
  • Constitution.
  • Preferential Procurement Act.
  • Access to information Act.
  • Black Economic Empowerment Act.
  • Labour Relations Act.
  • Employment Equity Act.
  • Basic Conditions of Employment Act.
  • Acts specific to the public sector organizational context of the learner.

    The Learner must demonstrate an understanding of relevant organisational requirement relevant to manage own work performance in a public sector workplace, which requirements include, but are not limited to:
  • Information sources.
  • Information flow within the organisation.
  • Internal organisation policy, procedure and guidelines.
  • Information requirements.
  • Information security. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Learners are able to identify and solve problems using critical and creative thinking processes to meet the performance specifications including timelines and quality indicators included in their jobs. 

    UNIT STANDARD CCFO WORKING 
    Learners are able to work effectively with others as a member of a team, group, organization or community to produce outcomes related to own accountabilities at work. 

    UNIT STANDARD CCFO ORGANISING 
    Learners are able to organize and manage themselves and their activities responsibly and effectively to produce required outputs to specification. 

    UNIT STANDARD CCFO COLLECTING 
    Learners are able to collect, analyse, organise and critically evaluate information relating to achievement of their own accountabilities laid down in performance agreements. 

    UNIT STANDARD CCFO COMMUNICATING 
    Learners are able to communicate effectively using visual, mathematical and/or language skills in the modes of oral and/or written persuasion to achieve agreed workplace objectives. 

    UNIT STANDARD CCFO SCIENCE 
    The learner is able to use science and technology effectively and critically in achieving agreed workplace objectives. 

    UNIT STANDARD CCFO DEMONSTRATING 
    The learner is able to demonstrate an understanding of the world as a set of interrelated systems in recognizing that own accountabilities in the workplace do not exist in isolation and that both organisational and statutory requirements and achievements are reflected in own and work team performance. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 113962, " Manage own work performance in a public sector workplace ", Level 3, 6 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  57804   National Certificate: Public Administration  Level 3  NQF Level 03  Reregistered  2023-06-30  PSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Amaqamu Project Management &Consulting 
    2. AUBREY NYIKO BUSINESS ENTERPRISES 
    3. Better Best Skills Development 
    4. Edutel Public Service Company 
    5. Free State Training and Development Institute 
    6. GATYANA TRAINING ACADEMY 
    7. Globalwise Training & Consulting (PTY) Ltd. 
    8. Harvitex cc 
    9. HDPSA GROUP (PTY) LTD 
    10. IQ Skills Academy (PTY) LTD. 
    11. Jeppe College of Commerce and Computer Studies 
    12. Khoali Education, Training and development consultants 
    13. KHOSITHI TRAINING 
    14. KMS COLLEGE 
    15. Mowils Consultants 
    16. Mtk Corporation Solutions 
    17. Nkangala Public FET College - Witbank Campus 
    18. Pro-Active Public Services College (Pty) Ltd 
    19. Pro-African College (PTY) LTD 
    20. PRODIGY BUSINESS SERVICES (PTY) LTD 
    21. RAMAZWI SECURITY SERVICES CC 
    22. Reflections Development Institute 
    23. Regen Institute of Leadership and Management Education 
    24. Regenesys School of Public Management 
    25. Saint Colonel Graduate Institute (PTY) Ltd 
    26. SAMDI 
    27. SIYANQOBA SEMINARS 
    28. Sizanesu Consulting 
    29. The Diplomatic Academy 
    30. The People Architects 
    31. TIPP SOLUTIONS CC 
    32. Tloumogale Business Development & Consulting 
    33. University of Fort Hare 
    34. V HERRMANNSEN AND ASSOCIATES CC 
    35. VUSHENI LEARNING ACADEMY 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.