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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Manage own performance improvement process in a public sector context 
SAQA US ID UNIT STANDARD TITLE
242874  Manage own performance improvement process in a public sector context 
ORIGINATOR
SGB Public Administration and Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Public Administration 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03  4 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
113963  Manage own performance improvement process in a public sector context  Level 3  NQF Level 03  4   

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for people who work in the public sector at the practitioner level. Persons credited with this Unit Standard are able to use the opportunities to improve own performance provided by the employer.

The qualified learner is capable of:
  • Identifying opportunities to develop own performance.
  • Planning own development.
  • Implementing a development plan.
  • Participating actively in development appraisals or performance reviews. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Persons attempting this Unit Standard should be competent in:
  • Communication at NQF Level 2.
  • Mathematical Literacy at NQF Level 2. 
    		•

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Identify opportunities to develop own performance. 
    OUTCOME RANGE 
    Opportunities include, but are not limited to, training, mentoring, formal and informal study, coaching. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Current performance is compared against expected performance requirements and the recorded results are complete, concise, and in the agreed format. 

    ASSESSMENT CRITERION 2 
    Development opportunities to improve own performances are identified in consultation with all relevant parties within scheduled timeframe. 

    ASSESSMENT CRITERION 3 
    Opportunities for development, outside of current role, that meet personal and individual goals and objectives are identified to facilitate personal growth. 

    ASSESSMENT CRITERION 4 
    Gaps in development objectives and requirements are identified and matched development opportunity resources. 

    SPECIFIC OUTCOME 2 
    Plan own development. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    A personal skills needs analysis is done by the learner to determine what skills development is required. 

    ASSESSMENT CRITERION 2 
    Available skills development opportunities are identified so that a development plan can be drawn up. 

    ASSESSMENT CRITERION 3 
    Development plan is completed in the required format. 
    ASSESSMENT CRITERION RANGE 
  • Plan includes, but is not limited to, implementation, monitoring, reviewing planning.
  • Required include, but are not limited to, legal requirements, codes of practice, organisational policies and standards, and motivation of how it will improve performance of learner.
     
    		•

    ASSESSMENT CRITERION 4 
    Development plan elements and requirements are understood and explained. 

    SPECIFIC OUTCOME 3 
    Implement development plan. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Development activities are implemented in accordance with plan. 

    ASSESSMENT CRITERION 2 
    Individuals involved in the implementation of the plan are consulted with, and feedback sought on the effectiveness of development activities. 
    ASSESSMENT CRITERION RANGE 
    Individuals include, but are not limited to, colleagues, teams, managers, specialists, training and education providers.
     

    ASSESSMENT CRITERION 3 
    Own performance is evaluated against agreed performance standards with improvements in performance identified and recorded. 

    ASSESSMENT CRITERION 4 
    Implementation of plan is monitored variations from plan are identified and addressed within scheduled timeframe. 

    SPECIFIC OUTCOME 4 
    Actively participate in development or performance appraisals. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The purpose of a development or performance appraisal or review is explained from the learner's perspective. 

    ASSESSMENT CRITERION 2 
    A performance appraisal of the learner's work is participated in with supervisor in a positive way. 

    ASSESSMENT CRITERION 3 
    Performance improvement are agreed upon with time frames for implementation. 

    ASSESSMENT CRITERION 4 
    Improvement action plan is implemented as agreed to. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Accreditation for this Unit Standard shall be obtained from the relevant Education and Training Quality Assurance Body, through summative and formative assessment by a registered assessor.
  • Assessors must be registered as an Assessor with the relevant ETQA.
  • Moderators must be registered as assessors with the relevant ETQA, or with an ETQA that has a Memorandum of Agreement with the relevant ETQA.
  • Training providers must be accredited by the relevant ETQA.

    Moderation should include both internal and external moderation where applicable. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The learner must demonstrate a working understanding of the statutory, regulatory and other frameworks affecting the provision of public sector services to the extent relevant to manage own performance improvement process in a public sector context. These frameworks include, but are not limited to:
  • Batho Pele
  • Public Service Act
  • Public Finance and Management Act
  • Municipal Finance Management Act
  • Constitution
  • Preferential Procurement Act
  • Access to information Act
  • Black Economic Empowerment Act
  • Labour Relations Act
  • Employment Equity Act
  • Basic Conditions of Employment Act
  • Acts specific to the public sector organizational context of the learner

    The learner must demonstrate an understanding of relevant organisational requirement relevant to manage own performance improvement process in a public sector context, which requirements include, but are not limited to:
  • Information sources
  • Information flow within the organisation
  • Internal organisation policy, procedure and guidelines
  • Information requirements
  • Information security 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Learners are able to identify and solve problems using critical and creative thinking processes to secure and use options for personal development. 

    UNIT STANDARD CCFO WORKING 
    Learners are able to work effectively with others as a member of a team, group, organization or community in improving own performance and securing feedback on performance improvements and shortcomings. 

    UNIT STANDARD CCFO ORGANISING 
    Learners are able to organize and manage themselves and their activities responsibly and effectively in improving performance to ensure that all tasks and accountabilities are achieved on time and to standard. 

    UNIT STANDARD CCFO COLLECTING 
    Learners are able to collect, analyse, organise and critically evaluate information relating to own performance and activities undertaken to improve it. 

    UNIT STANDARD CCFO COMMUNICATING 
    Learners are able to communicate effectively using visual, mathematical and/or language skills in the modes of oral and/or written persuasion to secure opportunities for self development. 

    UNIT STANDARD CCFO SCIENCE 
    The learner is able to use science and technology effectively and critically to improve own performance in the workplace. 

    UNIT STANDARD CCFO DEMONSTRATING 
    The learner is able to demonstrate an understanding of the world as a set of interrelated systems by recognizing that own performance improvement is essential to meeting emerging needs of public sector workplaces for improved effectiveness and efficiency and for ensuring own capabilities remain current in the dynamic new world of public sector work. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 113963, which is "Manage own performance improvement process in a public sector context", level 3, 4 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  57804   National Certificate: Public Administration  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  PSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.