SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Create a culture of a learning organisation within the public sector 
SAQA US ID UNIT STANDARD TITLE
243113  Create a culture of a learning organisation within the public sector 
ORIGINATOR
SGB Public Administration and Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Public Administration 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 6  Level TBA: Pre-2009 was L6  8 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended for elected political leaders and public sector officials involved with the service delivery activities at a strategic level and require the use of public assets to render services to the communities. This unit standard contributes to the development of management skills of South Africa's political executives, strategic executive managers and other role-players contributing to the development of improved service delivery to communities. The qualifying learner will be able to apply the appropriate knowledge, skills and underlying abilities of ensuring that a learning culture is instilled within a public sector organisation.

The qualifying learner is capable of:
  • Promoting the importance of knowledge within the public service through effective communication and liaison.
  • Creating a knowledge-enabling environment.
  • Motivating others to share and transfer knowledge.
  • Modifying the organisation's behaviour proactively to keep up with the latest knowledge management developments. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    All learners accessing this qualification must be in possession of a NQF Level 5 Public Administration Higher Education and Training Certificate or equivalent qualification. 

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Promote the importance of knowledge within the public service through effective communication and liaison. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Presentations that foreground the importance and value of knowledge management in the public service are developed for a range of audiences. 

    ASSESSMENT CRITERION 2 
    Presentations reflect current and needed knowledge (future requirements) within the public service. 

    ASSESSMENT CRITERION 3 
    Presentations that entail strategies to secure commitment to sharing of knowledge are presented to a range of audiences in accessible, concise and audience appropriate format. 

    ASSESSMENT CRITERION 4 
    Feedback is obtained from stakeholders to enhance knowledge management processes, systems and mechanisms. 

    SPECIFIC OUTCOME 2 
    Create a knowledge-enabling environment. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Accessible knowledge databanks and information sharing mechanisms are created in accordance with organisational goals. 

    ASSESSMENT CRITERION 2 
    Distilled information is publicised in accordance with organisational procedures. 

    ASSESSMENT CRITERION 3 
    Information sharing forums are created in consultation with stakeholders and in line with the organisational schedule. 

    ASSESSMENT CRITERION 4 
    Mechanisms to acknowledge and recognise contributions to the knowledge bank are created and incorporated into existent organisational operations. 

    ASSESSMENT CRITERION 5 
    Mechanisms to motivate and encourage participation in information sharing forums are created and incorporated into existent organisational operations. 

    SPECIFIC OUTCOME 3 
    Motivate others to share and transfer knowledge. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The value and necessity of sharing information and adding to public service knowledge are emphasised through organisational communiqués (verbal and written). 

    ASSESSMENT CRITERION 2 
    Strategies to encourage information sharing within and across departments/teams are designed and implemented within existent organisational operations. 

    ASSESSMENT CRITERION 3 
    Mechanisms for the efficient utilisation of experts within the organisation are identified and included in the organizational performance systems (e.g. construction of teams, allocation of people to projects). 

    SPECIFIC OUTCOME 4 
    Modify the organisations behaviour pro-actively to keep up with the latest knowledge management developments. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Research is commissioned to ascertain future knowledge management requirements to keep up with latest developments. 

    ASSESSMENT CRITERION 2 
    Risks, drawbacks and problems with the current knowledge management system are identified and measures for improvement are developed in consultation with other stakeholders. 

    ASSESSMENT CRITERION 3 
    Standards and processes to meet future knowledge management requirements are developed and communicated to users according to organisational practice. 

    ASSESSMENT CRITERION 4 
    Benchmarking is conducted against other organisations and international public sector organisations to determine how cultures of learning and knowledge management related thereto are implemented and learning culture modified accordingly where relevant. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Any individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • The Public Services Act.
  • The Municipal Systems Act and the Municipal Structures Act.
  • The Promotion of Administrative Justice Act.
  • The Promotion of Access the Information Act.
  • The Batho-Pele White Paper on Transforming Public Sector Service Delivery.
  • Public Finance Management Act.
  • Information flows within public sector organisation.
  • Principles of knowledge management.
  • Designing public sector knowledge management strategies.
  • Sourcing and developing partnerships within the public sector in relation to establishing a learning culture within the public sector.
  • Processes for instilling a learning culture in a public sector organisation. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems using critical and creative thinking processes to ascertain best practices for instilling learning culture in public sector organisation. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others in a team, group, or organisation to promote learning within and across organisations. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly in order to instil proactive and innovative learning culture within public sector organisation. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information in order present ideas and strategies within and across organisations and drawing conclusions from available data. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language in the modes of oral and/or written persuasion to promote learning within and across organisations. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility to the environment and health of others, as a tool to enhance systems and communications in instilling learning culture across organisations within public sector. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of interrelated systems recognising that problem solving contexts relating instilling a learning culture within the public sector context do not exist in isolation and that a variety of factors will affect this. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Participate as responsible citizens in the life of local, national and global communities by ensuring that overall learning culture supports the wider public sector delivery objectives of the public sector. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  67460   National Diploma: Public Administration  Level 6  NQF Level 06  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.