SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Manage the delivery process 
SAQA US ID UNIT STANDARD TITLE
243220  Manage the delivery process 
ORIGINATOR
SGB Transport and Logistics Operations 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Transport, Operations and Logistics 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 6  Level TBA: Pre-2009 was L6  8 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is for persons working in the international trade environment especially within exports. The learner is able to manage the delivery process.

This unit standard is intended for learners who will obtain a solid knowledge base relating to Exports, have a sound understanding of the key terms, rules, concepts, principles and theories. The learner will be able to select and apply central procedures and will have the ability to solve well defined, but unfamiliar problems.

A person credited with this unit standard is able to:
  • Establish logistics performance management indicators and systems.
  • Establish pre and post delivery quality assessment mechanisms and systems.
  • Establish track and trace systems.
  • Establish systems to monitor export payments. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in:
  • Communication Literacy at NQF level 4.
  • Mathematical Literacy at NQF level 4.
  • Computer Literacy at NQF level 4. 
    		•

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Establish and administer logistics performance management indicators and systems. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The importance of using a logistics performance management system is explained as it related to different export transactions, products and/or services. 

    ASSESSMENT CRITERION 2 
    The critical transit points in each of the organisation's logistics chains are identified for different export transactions, products and/or services. 

    ASSESSMENT CRITERION 3 
    Performance criteria for each critical transit point are agreed between the organisation and the respective service provider for different export transactions, products and/or services. 

    ASSESSMENT CRITERION 4 
    The performance of the respective service providers is evaluated against the performance criteria and corrective and preventative action is taken as necessary for different export transactions, products and/or services. 

    SPECIFIC OUTCOME 2 
    Establish pre delivery quality assessment mechanisms and systems. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Pre-delivery quality assessment criteria are established for different export transactions, products and/or services. 

    ASSESSMENT CRITERION 2 
    Post delivery criteria are obtained from for as it related to different export transactions, products and/or services. 

    ASSESSMENT CRITERION 3 
    Product quality is assessed against the assessment criteria and corrective and preventative action is taken as necessary for different export transactions, products and/or services. 

    SPECIFIC OUTCOME 3 
    Establish track and trace systems. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The organisation's requirements in respect of locating exported cargo are determined for different export transactions, products and/or services. 

    ASSESSMENT CRITERION 2 
    Different track and trace systems are evaluated and a decision arrived at respect of selection for different export transactions, products and/or services. 

    ASSESSMENT CRITERION 3 
    The track and trace system is installed and integrated with the organisation's/service providers inventory management systems for different export transactions, products and/or services. 

    SPECIFIC OUTCOME 4 
    Establish systems to monitor export payments. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The organisation's and statutory requirements in receiving export payments have been determined as they relate to different export transactions, products and/or services. 

    ASSESSMENT CRITERION 2 
    Foreign debtor administration systems have been evaluated and decision arrived in respect of selection for different export transactions, products and/or services. 

    ASSESSMENT CRITERION 3 
    A foreign debtor administration system is installed and integrated with the organisation's/service providers financial administration systems for different export transactions, products and/or services. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a learner must be registered as an assessor with the relevant ETQA or an ETQA where a Memorandum of Understanding (MOU) exists with the relevant ETQA.
  • Any Institution offering learning that will enable achievement of this Unit Standard must be accredited as a provider through the relevant ETQA or ETQA where a MOU exists with the relevant ETQA.
  • Moderation of assessment will be overseen by the relevant ETQA according to the Moderation Guidelines and the agreed ETQA procedures. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Logistics performance management indicators and information systems.
  • Quality management systems.
  • Track and trace systems.
  • Foreign debtor administration systems. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems related when managing the delivery process. 

    UNIT STANDARD CCFO ORGANISING 
    Organise oneself and one's activities so that all requirements are met in achieving competence when managing the delivery process. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, evaluate, organise and critically evaluate information when managing the delivery process. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively when managing the delivery process. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  96401   National Certificate: Export Administration  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.