SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Merchandise products in a retail business 
SAQA US ID UNIT STANDARD TITLE
243805  Merchandise products in a retail business 
ORIGINATOR
SGB Retail and Wholesale 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Wholesale and Retail 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03  12 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
  • This unit standard is intended for those individuals who are responsible for promoting and displaying merchandise in an informal retail business.
  • Persons credited with this unit standard will be able to build, ticket and maintain promotional displays throughout the promotional period, subject to stock availablity, in order to promote sales and the image of the organsiation.
  • Persons credited with this unit standard can display merchandise in an appealing manner, within broad guidelines to promote sales within a retail environment. They will also be able to maintain housekeeping of displays whilst preventing shrinkage and losses. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in:
  • Communications and Mathematical Literacy at NQF Level 2. 

  • UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Choose appropriate promotional activity and media. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The nature and importance of promotional activity to a business is explained focusing on the advantages of good promotions. 

    ASSESSMENT CRITERION 2 
    Method and media used for communicating promotional activity in the industry is described with practicals examples. 

    ASSESSMENT CRITERION 3 
    Promotional media and media are chosen appropriate to a small business. 

    ASSESSMENT CRITERION 4 
    Promotional signage appropriate to the display is used appropriate to a small business. 

    SPECIFIC OUTCOME 2 
    Display merchandise in an informal retail business. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Various methods and fixtures and fittings for displaying merchandise in the industry is explained as they relate to different types of merchandise. 

    ASSESSMENT CRITERION 2 
    The display is planned using appropriate merchandising techniques applicable to the merchandise. 

    ASSESSMENT CRITERION 3 
    Appropriate display fixtures and fiitings are sourced and assembled asthey apply to the merchandise. 

    ASSESSMENT CRITERION 4 
    Merchandise is displayed in an manner that enhances their sale. 

    SPECIFIC OUTCOME 3 
    Mark merchandise. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Appropriate pricing methods are used to meet the needs of the store as well as the characteristics of the product. 

    ASSESSMENT CRITERION 2 
    Soiled, damaged, illegible or incorrect labels/tickets are identified and corrective actions are taken. 

    ASSESSMENT CRITERION 3 
    Price changes are actioned according to the policies and procedures of the outlet. 

    SPECIFIC OUTCOME 4 
    Maintain displays. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Displays and ticketing are maintained so that they remain attractive and practical. 

    ASSESSMENT CRITERION 2 
    Displays are replenished to maintain stock availability for customers. 

    ASSESSMENT CRITERION 3 
    Displays are done so that they meet the housekeeping standards of the outlet. 

    ASSESSMENT CRITERION 4 
    Where stock is sold out, displays are adaptedaccording to the policies of the outlet. 

    SPECIFIC OUTCOME 5 
    Prevent shrinkage and losses whilst marking and displaying merchandise. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Ways in which shrinkage and losses occur is explained in relation to marking and maintaining displays. 

    ASSESSMENT CRITERION 2 
    Ways to prevent shrinkage and losses while marking and maintaining displays are explained using practical examples. 

    ASSESSMENT CRITERION 3 
    Stock is handled in such a manner that losses are minimised. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Programmes leading to the award of credits from this unit standard will be accredited by the relevant ETQA. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
  • Internal Moderations will be performed by the Accredited Providers whilst the relevant ETQA will perform external moderations of assessments across the Accredited Providers according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Promotional methods and media and their uses.
  • Techniques for erecting signage for promotional and regular display.
  • Merchandise categorisation and grouping.
  • Physical presentation techniques.
  • Housekeeping principles.
  • Industry fixtures, fittings and their uses.
  • Methods of replenishing displays.
  • Price marking methods and their uses.
  • Ways of handling price changes. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Solving problems.

    Refer to the following specific outcomes:
  • Mark merchandise.
  • Maintain displays. 

  • UNIT STANDARD CCFO ORGANISING 
    Organise oneself and ones activities.

    Refer to the following outcomes:
  • Display merchandise in an informal retail business.
  • Mark merchandise.
  • Maintain displays.
  • Prevent shrinkage and losses whilst marking and displaying merchandise. 

  • UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise, and critically evaluate information.

    Refer to the following specific outcomes:
  • Choose appropriate promotional activity and media.
  • Display merchandise in an informal retail business. 

  • UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively.

    Refer to the following outcomes:
  • Choose appropriate promotional activity and media.
  • Display merchandise in an informal retail business.
  • Mark merchandise.
  • Prevent shrinkage and losses whilst marking and displaying merchandise. 

  • UNIT STANDARD CCFO DEMONSTRATING 
    Understand the world as a set of related systems.

    Refer to the following specific outcome:
  • Prevent shrinkage and losses whilst marking and displaying merchandise. 

  • UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  58308   National Certificate: Informal Small Business Practice  Level 3  NQF Level 03  Reregistered  2023-06-30  W&RSETA 
    Elective  63409   National Certificate: Wholesale and Retail Operations  Level 3  NQF Level 03  Reregistered  2023-06-30  W&RSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A and S Training Consultancy 
    2. Ave Amagora General Trading 
    3. Bibi Cash & Carry(Pty)Ltd 
    4. D Z D TRADING AND PROJECTS 24 
    5. Edutel Wholesale & Retail Academy 
    6. EMANZINI STAFFING SOLUTIONS CC 
    7. Gain-learning Today Leading Tomorrow cc 
    8. Marrian Ridge Computer Centre (Pty) Ltd 
    9. Masiqhame Trading 126 cc 
    10. MHONTO EDUCATIONAL FOUNDATION NPC 
    11. NDOKHULA TRADING 
    12. Nela Kahle 80 cc 
    13. PHARMACY DEVELOPMENT ACADEMY PTY LTD 
    14. Related Education Pty Ltd 
    15. Smart Society NPC 
    16. Southern Ambition 171 
    17. The Ed Agency Pty Ltd 
    18. Thuto- Lore Academy 
    19. Visual Excellence Trading 508 (Pty) Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.