SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Handle complaints and problems 
SAQA US ID UNIT STANDARD TITLE
244179  Handle complaints and problems 
ORIGINATOR
SGB Security 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 08 - Law, Military Science and Security Safety in Society 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
11500  Receive, report and react to customer complaints within a security environment  Level 3  NQF Level 03   

PURPOSE OF THE UNIT STANDARD 
The purpose of this unit standard is to equip learners with the necessary skills, knowledge and attitudes that will enable them to handle customer complaints in a given environment or area of responsibility. This unit standard is to provide persons with the competencies to deal with customers, understand their complaints and use various strategies to resolve complaints.

A person credited with this unit standard will be able to:
  • Assess customer needs and complaints.
  • Respond to customer inquiries and problems.
  • Communicate with customer to resolve problems and complaints. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
  • Communication at NQF Level 2 or equivalent.
  • Mathematical Literacy at NQF Level 2 or equivalent. 

  • UNIT STANDARD RANGE 
    The term customer also refers to internal and external customers and clients as well as stakeholders and role-players integral to an organisation or business.

    A given situation may refer to but is not limited to case studies, role-plays and structured scenarios. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Assess customer needs and complaints. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Customer needs are identified in order to assist in the provision of customer service. 

    ASSESSMENT CRITERION 2 
    Customer concerns are identified to anticipate potential complaints. 

    ASSESSMENT CRITERION 3 
    Customer enquiries are assessed to determine the actions and responses to the enquiry. 

    SPECIFIC OUTCOME 2 
    Respond to customer enquiries and problems. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Causes of customer dissatisfaction are identified to inform possible reaction strategies. 

    ASSESSMENT CRITERION 2 
    Methods to resolve problems are assessed in order to match them with specific problems. 

    ASSESSMENT CRITERION 3 
    A selected method is used to resolve a customer complaint. 

    ASSESSMENT CRITERION 4 
    Negotiation and communication techniques are applied in order to reach agreement. 

    ASSESSMENT CRITERION 5 
    A solution is implemented according to reached agreement. 

    ASSESSMENT CRITERION 6 
    The importance of recording and actioning of complaints are described in terms of their future influence on the organisation. 
    ASSESSMENT CRITERION RANGE 
    Recorded may include but is not limited to in occurrence book, pocket book, customer visit document, digital, etc, Communicated may include but are not limited to Two-way radio, telephone, verbally, digital, etc.
     

    SPECIFIC OUTCOME 3 
    Build and maintain customer relationships. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The role of customer relations is described in terms of their potential consequences on the organisation. 

    ASSESSMENT CRITERION 2 
    Customer service techniques are described in terms of their uses within a specific organisation. 

    ASSESSMENT CRITERION 3 
    Customer service techniques are applied in a given situation. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Refer to the Specific Outcomes and the Assessment Criteria contained in this unit standard and specifically to:
  • Principles of conflict resolution.
  • Company policy and workplace procedures.
  • Interpersonal skills and customer needs.
  • Customer care. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems related to customer complaints and problems. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others to bring about the speedy resolution of customer complaints and problems. 

    UNIT STANDARD CCFO ORGANISING 
    Organise oneself and one's activities so that causes of customer dissatisfaction are identified and dealt with in accordance with workplace procedures. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information related to the handling and responding to customer complaints and problems regarding security services rendered. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively with customers and superiors in order to solve complaints and problems that arise. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding the world as a set of related systems in that if customer inquiries are not attended to according to workplace procedures and company policy it could lead to loss of business. 

    UNIT STANDARD CCFO CONTRIBUTING 
    In order to contribute to the full personal development of each learner and the social and economic development of society at large, it must be the intention underlying any programme of learning to make an individual aware of the importance of: Being culturally and aesthetically sensitive across a range of social contexts when dealing with customer complaints and problems. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 11500, "Receive, report and react to customer complaints within a security environment", Level 3, 6 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  58577   National Certificate: General Security Practices  Level 3  NQF Level 03  Reregistered  2023-06-30  SAS SETA 
    Elective  61609   Further Education and Training Certificate: Volunteer Support  Level 4  NQF Level 04  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 2000 SIMUNYE SECURITY TRAINING ACADEMY 
    2. 20TH CENTURY RISK AND SATETY CONSULTANCY 
    3. 24/7 Security Services 
    4. ABAPHICOTHI SECURITY SOLUTIONS 
    5. ABONGILE MNYANDA TRADING CC T/A EKO KOBRA 
    6. ADT SECURITY SERVICES PTY LTD 
    7. ADVANCED RISK SOLUTIONS 10000 (PTY) LTD 
    8. AFIKA AMECEBO CC 
    9. AIM TRAINING 
    10. AIM TRAINING ACADEMY 
    11. AIM TRAINING ACADEMY - BUNDU 
    12. AIM TRAINING ACADEMY - CURLEWS 
    13. AIM TRAINING ACADEMY ASM 
    14. AIM TRAINING ACADEMY CAMP LETABA 
    15. AIM TRAINING ACADEMY CAMP SKUKUZA 
    16. AIM TRAINING ACADEMY MANYALETI 
    17. AIM TRAINING ACADEMY PHALABORWA 
    18. AIM TRAINING ACADEMY STEELPOORT 
    19. AKAF BODYGUARDS 
    20. AKHOLEKILE (PTY) LTD 
    21. ALUTE SA PTY LTD 
    22. Amukelani Training and Compliance 
    23. ASEZASECURITY AND PROJECTS 
    24. ASIKHULUME SECURITY SERVICES 
    25. Avscan Training Cape Town 
    26. Avscan Training Durban 
    27. AVSCAN TRAINING PTY LTD BOKSBURG 
    28. BAGATLAMEDI SECURITY AND CLEANING SERVICES 
    29. BAKHOANA MANAGEMENT AND BUSINESS COLLEGE PTY LTD 
    30. BAMBILIZWE INVESTMENTS HOLDINGS 
    31. Bankam Security Services Cc 
    32. BEETEES CABS CC 
    33. BIGSCREEN SECURE SOLUTIONS 
    34. BITLINE SA 368 CC 
    35. BLACKEN SECURITY SERVICES 
    36. BOKAMOSO INSTITUTE OF SOUTH AFRICA 
    37. BONGA AND PRAISE 
    38. BONGUMUSO SECURITY TRAINING AND SERVICES (PTY) LTD 
    39. BOTHAKGA PROTECTION AND SECURITY HOLDINGS (PTY) LTD 
    40. BRAINWAVE PROJECTS 1928 
    41. Bravospace 139 cc T/A Metro Skills Academy (PORT ELIZABETH) (TP) 
    42. BRIGHTSTAR SECURITY SERVICE AND CLEANING CC 
    43. BTC TRAINING AFRICA PTY LTD 
    44. BUHLE SECURITY AND CLEANING SERVICES 
    45. BULCOF SECURITY AND CLEANING SERVICES 
    46. C G S CORPORATE SECURITY SERVICES PTY LTD 
    47. CALVARY ENTERPRISE 
    48. Campus and School Safety Training institute 
    49. CAPE CANINE SERVICES 
    50. CAVE SECURITY AND TRAINING 
    51. CC PROTECTION AND INVESTIGATION SERVICE PTY LTD 
    52. CEDMAD TRADING AND PROJECTS 
    53. CHILLIE CHILD BUSINESS CONSULTING 22 CC 
    54. COLLINS SEBOLA FINANCIAL SERVICES (PTY) 
    55. COUNTERINTELLIGENCE SAFETY AND SECURITY 
    56. COUVER SECURITY SERVICES CC 
    57. CSG SKILLS INSTITUTE PTY LTD 
    58. DE MAK TRADERS AND SECURITY SERVICES CC 
    59. DENVINLEE WILDLIFE MANAGEMENT CC 
    60. DIMASI TRAINING PROVIDERS 
    61. DOUBLE ACTION SECURITY TRAINING ACADEMY MPUMALANGA 
    62. DOUBLE OPTION TRADING 120 (PTY) LTD AND SECURITY TRAINING CENTRE 
    63. Duluma Financial and Security Services 
    64. DWANDZANI PROJECTS CC 
    65. DYNAMIC ALTERNATIVES PTY LTD 
    66. E FOCUS ENTERPRISE (PTY) LTD 
    67. EAST LONDON TECHNICAL T/A BUFFALO CITY COLLEGE (BUFFALO CITY TVET COLLEGE) 
    68. EC SECURITY SERVICES 
    69. EEL PROTECTION SERVICES THEMBALUVHILO 
    70. EKHURHULENI SHOOTING AND TRAINING ACADEMY 
    71. EKURHULENI EAST TVET COLLEGE 
    72. EKURHULENI WEST TVET COLLEGE 
    73. ELASON PRO-ACTIVE SECURITY (PTY) LTD 
    74. ELRMATE COLLEGE 
    75. EMC TRAINING AND CONSULTING (PTY) LTD 
    76. ENGIE SECURITY SERVICES TRAINING AND DEVELOPMENT CENTRE PTY LTD 
    77. EXPRO PROTECTION SERVICES CC 
    78. EYABANTU BUSINESS & SKILLS DEVELOPMENT T/A EYABANTU SAFETY AND SECURITY ACADEMY DURBAN 
    79. EZINGENI SECURITY AND CLEANING PTY LTD 
    80. FAKUDE FAMILY SECURITY CC 
    81. FALCON FIREARM ACADEMY 
    82. FAST CATCH SECURITY AND TRAINING SERVICES CC 
    83. FIDELITY SECURITY CORPORATE SERVICES CAPE TOWN 
    84. Fidelity Security Services 
    85. FIRMSTONE CONSULTING AND SECURITY ACADEMY 
    86. FORUM SEKURITEIT 
    87. G AND S SECURITY SOLUTIONS AND TRAINING 
    88. G4S SECURE SOLUTIONS (SA) (PTY) LTD BOKSBURG 
    89. G4S SECURE SOLUTIONS (SA) (PTY) LTD CAPE TOWN 
    90. G4S SECURE SOLUTIONS (SA) (PTY) LTD ROSSLYN 
    91. G4S SECURE SOLUTIONS (SA) (PTY) LTD KZN 
    92. G4S SECURE SOLUTIONS (SA) (PTY) LTD PORT ELIZABETH 
    93. G4S SECURE SOLUTIONS - PRETORIA 
    94. GAJENI SE GROUP 
    95. Gaodav Protection & Training 
    96. GENESIS K9 GROUP (PTY) LTD 
    97. GINGIRIKANI SECURITY SERVICES CC 
    98. GLOBAL SAFESKYZ 
    99. GOLDFIELDS TVET COLLEGE 
    100. GOLDMAN COLLEGE (PTY) LTD 
    101. GS PROTECTION GROUP 
    102. GUNDO SECURITY & SUPPLY CC 
    103. HAZOEMA TRADING ENTREPRISE CC 
    104. HENQUE 3375 CC 
    105. HIGH RISK TRAINING PTY LTD 
    106. HLAESEKANI SECURITY SERVICES 
    107. HLUMA SECURITY SERVICES 
    108. HUMAN RESOURCE DEVELOPMENT CENTRE: NORTH RAND 
    109. ICARUS GUARDING SERVICES PTY LTD 
    110. ICON SECURITY SERVICES GROUP (PTY) LTD 
    111. IFIHLILE TRAINING ACADEMY GAUTENG 
    112. IJABA INTERGRATED SECURITY SERVICES (PTY) LTD 
    113. Ikhwezi Training Institute (Pty) Ltd 
    114. IMVULA SKILLS DEVELOPMENT ACADEM Y 9PTY) LTD -DRBAN BRANCH 
    115. IMVULA SKILLS DEVELOPMENT ACADEMY 
    116. IMVULA SKILLS DEVELOPMENT ACADEMY (PTY) LTD CAPE TOWN BRANCH 
    117. INFANTRY SCHOOL 
    118. INGELOSI TRADING 192 CC 
    119. Inkwe Sekuriteit Bk 
    120. INSIMBI SECURITY TRAINING CENTRE 
    121. INSTITUTE FOR PERSONAL CLOSE PROTECTION 
    122. IRW SECURITY CLEANING AND LABOUR RECRUITMENT CC 
    123. ISASA SECURITY TRAINING CC 
    124. ITO FOCUS PHOLE 
    125. JFH Holding Pty Ltd 
    126. JJM SECURITY 
    127. JODIGYN (PTY) LTD 
    128. JOHN FAZA ENTERPRISES 
    129. KEDISANG SECURITY 
    130. KHOMBO SECURITY AND TRAINING CC 
    131. KNO SECURITY AND SUPPLY SERVICES (PTY) LTD 
    132. Kunzima Training Centre and Projects 
    133. L AND L TRAINING 
    134. LAMS KWENA RESCUE 
    135. LEBZ PEKEDI CONSTRUCTION AND TRAIDING (PTY) LTD 
    136. Lesedi Security And Training Servic Es 
    137. LIFESHIELD HOME SECURITY AND PROJECTS PTY LTD 
    138. LIVHU NA MASHUDU SECURITY AND TRADING CC 
    139. LUANAMETRADING ENTERPISE 
    140. LUFAFLO SOLUTIONS PTY LTD 
    141. LUFATINGE CONSTRUCTION AND GENERAL TRADING 
    142. LWAZI ACADEMY OF LEARNING 
    143. M SIBANGO INTERNATIONAL SECURITY PTY LTD 
    144. MA SECURITY TRAINING AND PRIVATE INVESTIGATION 
    145. MABASO HOLDINGS 
    146. MADUNA PROTECTION SERVICES CC 
    147. MAGLESH FACILITIES MANAGEMENT PTY LTD 
    148. Magugununu Paul Zwane Pty Ltd 
    149. MAHAMOTSA TRADING ENTERPRISE CC 
    150. MAJUBA TVET COLLEGE 
    151. MALOPE PHAHLA TRADING AND PROJECTS 
    152. MAS SAFE SECURITY CC 
    153. Mason Consultancy Pty Ltd 
    154. MASUTHA TRAINING AND SECURITY SERVICES 
    155. MATIM BUSINESS CONSULTANTS 
    156. MATIMBA SAFETY AND SECURITY (PTY) LTD 
    157. MATOME AND MOLOTO PROTECTION SERVICES 
    158. MAXIMUM NOTIONS PRIVATE INVESTIGATORS CC 
    159. MBUDZANA DZANGA TRADERS CONSTRUCTION AND SECURITY 
    160. Metro 50 Security Services 
    161. Mgwambani Security & Projects Pty Ltd 
    162. MIDI GENERAL TRADING PTY LTD 
    163. MIDRAND TRAINING ACADEMY PTY LTD 
    164. MILITES DEI SECURITY SERVICES (PTY) LTD 
    165. MILLCREEK TRADING CC 
    166. MISHO''S INVETMENTS 
    167. MJAYELI SECURITY (PTY) LTD 
    168. MMAPHUTHI SECURITY CC 
    169. MMASEBKO TRAINING SECURITY CENTRE 
    170. MOLAO ACADEMY 
    171. MOLAPO-MOTLE ENTERPRISES 
    172. MOLEMA GROUP HOLDINGS 
    173. MOLWANTWA TRADING CONSTRUCTION 
    174. MOTLATLA PROSPERITY HOLDINGS 
    175. MOTLHABANE RISK MANAGEMENT SERVICES 
    176. MUBENGA LA FAMILLE PTY LTD 
    177. MUSTEK UNLIMITED 
    178. MUTENDA SECURITY SERVICES CC 
    179. Nare Security Training and Protection Services 
    180. NATIONAL PROFESSIONAL SECURITY SERVICES CC 
    181. NCEDA CLEANING AND SECURITY SERVICES 
    182. NDIVHUWO SECURITY TRAINING 
    183. NEMJA SECURITY AND PROJECTS CC 
    184. NEWAY SECURITY 
    185. NINA WIZ TRADING ( PTY ) LTD 
    186. NKANGALA TVET COLLEGE 
    187. Nkhangwe Trading Enterprise 
    188. NOMADUKU SECURITY SERVICES CC 
    189. NOMAGWANISHE INVESTMENT CC 
    190. NORTHERN GOURMET TRADERS AND SECURITY SERVICES CC 
    191. NS 64 BUSINESS ENTERPRISE 
    192. NU LAW FIREARMS COMPLIANCE 
    193. NYANDENI SECURITY SERVICES 
    194. OMEGA RISK SOLUTIONS 
    195. Onalenna Security Services and General Trading Pty Ltd 
    196. ONGOTI RISK MANAGEMENT SERVICES 
    197. Orbis Security Solutions Pty Ltd 
    198. ORBIT TVET COLLEGE 
    199. PASE ADVANCED TRAINING CONCEPT PTY LTD 
    200. PERFOMANCE DEVELOPMENT INSTITUTE 
    201. Phakama Security 
    202. PHUMLA MANGWENIS TRADING AND PROJECTS PTY LTD 
    203. PIROT SECURITY SERVICES 
    204. POSEIDAN SECURITY SERVICE PTY LTD 
    205. PRO ARM FIREARM TRAINING ACADEMY 
    206. PRO SECURE PTY LTD 
    207. PROTEA COIN GROUP (ASSETS IN TRANSIT AND ARMED REACTION) 
    208. PROTOCOL K9 PTY LTD 
    209. QHAKUPHELA TRADING 
    210. QHIMECI TRADING ENTERPRISE 
    211. Quiver Security Services Cc 
    212. RAMAZWI SECURITY SERVICES CC 
    213. RHEE SECURITY SERVICES 
    214. RI A LINDA SECURITY SOLUTIONS 
    215. RIA SEBETSA SECURITY SERVICES CC 
    216. RIALIVHUWA SECURITY SERVICES 
    217. RISENGASECURITY TRAINING SERVICES 
    218. ROMULA BUSINESS ENTERPRISES T/A SIYAFUNDA SECURITY ACADEMY 
    219. SA PROTECTION AND SECURITY UNIT (PTY) LTD 
    220. SAHO INVESTMENT CC 
    221. SAKHI'SIZWE SECURITY SERVICES CC 
    222. SASOL GROUP SERVICES 
    223. SBV SERVICES BLOEMFONTEIN 
    224. SBV SERVICES MIDRAND 
    225. SBV SERVICES PORT ELIZABETH 
    226. SBV SERVICES PRETORIA 
    227. SBV SERVICES RICHARDSBAY 
    228. SBV SERVICES RUSTENBURG 
    229. SCOTTIE PROJECTS 
    230. SECURITAS SPECIALIZED SERVICES PTY LTD 
    231. SECUTRAIN 
    232. SEDIBENG COLLEGE FET 
    233. SETHIKE TRADING 
    234. SHALUZA PROTECTION FORCE CC 
    235. SHAMARIAH SECURITY AND TRAINING 
    236. SHEPPERD ACADEMY 
    237. SIBANYE GOLD PROTECTION SERVICES 
    238. SIBANYE GOLD PROTECTION SERVICES (PTY) LTD NORTH WEST RUSTENBURG 
    239. SILWAYIPHI CLEANING SECURITY SERVICES 
    240. SIPHEFU BUSINESS SOLUTIONS (PTY) LTD 
    241. SIPHOCOPS SECURITY 111 KERK STREET MEUBEL SENTRUM JHB 
    242. SIRIUS RISK MANAGEMENT (PTY) LTD 
    243. SIT INVESTMENT HOLDINGS 
    244. SIVA SECURITY SERVICES 
    245. SIYANIVIKELA SECURITY SERVICES 
    246. SIYASEBENTA TRADING ENTERPRISE 
    247. SLAMULELE SECURITY COMPANY 
    248. SNAP SOLUTIONS NETWX PTY LTD 
    249. SOLID PROTECTION SERVICES PTY LTD 
    250. SOUTH AFRICAN MARSHALL (PTY) LTD 
    251. SOUTH AFRICAN POLICE SERVICE TRAINING INSTITUTION ALL SAINTS 
    252. SOUTH AFRICAN POLICE SERVICE TRAINING INSTITUTION LIMPOPO PROVINCE 
    253. SOUTH AFRICAN POLICE SERVICES MPUMALANGA 
    254. SOUTH AFRICAN RESERVE BANK DURBAN 
    255. SOUTH AFRICAN RESERVE BANK JOHANNESBURG 
    256. SOUTH AFRICAN RESERVE BANK TRADING AS SOUTH AFRICAN BANK NOTE 
    257. SOUTH AFRICAN RESERVE BANK TRADING AS SOUTH AFRICAN MINT 
    258. SOUTH AFRICAN WING SECURITY CC 
    259. SQUADRON VIKELA SECURITY 
    260. SSG Security Solutions Pty Ltd 
    261. Staff Management Services 
    262. STALLION LEARNING CENTRE PTY LTD 
    263. STALLION SECURITY PTY LTD WESTERN CAPE BRANCH 
    264. STRONG TRAINING ACADEMY THOHOYANDOU 
    265. TACKLE HOF TRADING 
    266. TACTICAL AND STRATEGIC SECURITY TRAINING 
    267. TACTICAL TASK FORCE AND TRAINING ACADEMY 
    268. TASA RISK MANAGEMENT 
    269. TDP Enterprise and Projects (Pty) Ltd 
    270. TENSHO PTY LTD 
    271. THE BTC GROUP 
    272. THE LADY BOSS SECURITY SERVICES 
    273. THEMBANATHI SECURITY SAFETY AND CLEANING SERVICES 
    274. THINETI SECURITY AND TRAINING 
    275. THINGA SECURITY TRAINING SERVICES CC 
    276. THIZRAM 
    277. THOMPSONS KHUSELA CC 
    278. THOMPSONS SECURITY GROUP (PTY) LTD 
    279. THOZAKHE SECURITY SERVICES PTY) LTD 
    280. THREEWAY CONSULTING 
    281. TITANCE BUSINESS ENTERPRISES 
    282. TLOTSOPARTNERS 
    283. TRANSNET SCHOOL OF SECURITY - ESSELENPARK 
    284. TRIPPLE THREAT SECURITY SERVICES PTY LTD 
    285. TSHIKALANGE SECURITY SERVICES AND TRAINING 
    286. TSHINGAMO GENERAL TRADING PTY LTD 
    287. TSHITHIKHO SUPPLY AND SECURITY CC 
    288. TSHWANE NORTH TVET COLLEGE 
    289. Tshwane South Public FET College - Central Office 
    290. TSHWANE SOUTH TVET COLLEGE ATTERIDGEVILLE CAMPURS 
    291. TSHWANE SOUTH TVET COLLEGE ODI CAMPUS 
    292. TSHWANE SOUTH TVET COLLEGE PRETORIA WEST CAMPUS 
    293. TSU PROTECTION SERVICES 
    294. TT ROS BUSINESS ENTERPRISE 
    295. TUMAHOLE AVIATION SECURITY AND PROJECTS PTY LTD 
    296. TYEKS SECURITY SERVICES 
    297. TZANEEN TRAINING CENTRE LIMPOPO 
    298. UBOMI TECHNOLOGIES 
    299. UBUNTU 
    300. UTHUSO TRAINING INSTITUTE PTY LTD 
    301. VALLEY TRAINING ACADEMY 
    302. VELSEC SECURITY SOLUTIONS 
    303. VETARAN SECURITY SERVICES 
    304. Vexlozone (Pty) Ltd 
    305. VHUDIKI SECURITY AND GENERAL SUPPLIER 
    306. VIMTSIRE SECURITY AND PROTECTION SERVICESS C C 
    307. VITAL SKILLS CC 
    308. VS AFRICA SECURITY TRAINING AND GUARD 
    309. VSS AND TRAINING TRADING AS VALLIENT SECURITY SERVICES 
    310. VUSA - ISIZWE SECURITY (PTY) LTD BENONI 
    311. VUSA ISIZWE SECURITY SERVICES (PTY) LTD 
    312. VUTHELA AFRICA SECURITY SERVICES 
    313. VUWA HOLDINGS (PTY) LTD 
    314. WILDLIFE K9 ACADEMY 
    315. WILLSHIR TRADING 
    316. WINYFIELD TRADING ENTERPRISE CC 
    317. WISE GUY ACADEMY (PTY) LTD 
    318. XONE CONTROL ROOM MANAGEMENT (PTY) LTD 
    319. YIREVES SOLUTIONS 81 CC T/A EXECUTIVE DECISIONS 
    320. ZANMARHEIM CANINE AND SECURITY SERVICES (PTY) LTD 
    321. ZERO TOLERANCE SECURITY 
    322. ZEVOLI 9 PTY LTD 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.