SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Handle complaints and problems 
SAQA US ID UNIT STANDARD TITLE
244179  Handle complaints and problems 
ORIGINATOR
SGB Security 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 08 - Law, Military Science and Security Safety in Society 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03  6 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
11500  Receive, report and react to customer complaints within a security environment  Level 3  NQF Level 03  6   

PURPOSE OF THE UNIT STANDARD 
The purpose of this unit standard is to equip learners with the necessary skills, knowledge and attitudes that will enable them to handle customer complaints in a given environment or area of responsibility. This unit standard is to provide persons with the competencies to deal with customers, understand their complaints and use various strategies to resolve complaints.

A person credited with this unit standard will be able to:
  • Assess customer needs and complaints.
  • Respond to customer inquiries and problems.
  • Communicate with customer to resolve problems and complaints. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
  • Communication at NQF Level 2 or equivalent.
  • Mathematical Literacy at NQF Level 2 or equivalent. 
    		•

    UNIT STANDARD RANGE 
    The term customer also refers to internal and external customers and clients as well as stakeholders and role-players integral to an organisation or business.

    A given situation may refer to but is not limited to case studies, role-plays and structured scenarios. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Assess customer needs and complaints. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Customer needs are identified in order to assist in the provision of customer service. 

    ASSESSMENT CRITERION 2 
    Customer concerns are identified to anticipate potential complaints. 

    ASSESSMENT CRITERION 3 
    Customer enquiries are assessed to determine the actions and responses to the enquiry. 

    SPECIFIC OUTCOME 2 
    Respond to customer enquiries and problems. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Causes of customer dissatisfaction are identified to inform possible reaction strategies. 

    ASSESSMENT CRITERION 2 
    Methods to resolve problems are assessed in order to match them with specific problems. 

    ASSESSMENT CRITERION 3 
    A selected method is used to resolve a customer complaint. 

    ASSESSMENT CRITERION 4 
    Negotiation and communication techniques are applied in order to reach agreement. 

    ASSESSMENT CRITERION 5 
    A solution is implemented according to reached agreement. 

    ASSESSMENT CRITERION 6 
    The importance of recording and actioning of complaints are described in terms of their future influence on the organisation. 
    ASSESSMENT CRITERION RANGE 
    Recorded may include but is not limited to in occurrence book, pocket book, customer visit document, digital, etc, Communicated may include but are not limited to Two-way radio, telephone, verbally, digital, etc.
     

    SPECIFIC OUTCOME 3 
    Build and maintain customer relationships. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The role of customer relations is described in terms of their potential consequences on the organisation. 

    ASSESSMENT CRITERION 2 
    Customer service techniques are described in terms of their uses within a specific organisation. 

    ASSESSMENT CRITERION 3 
    Customer service techniques are applied in a given situation. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Refer to the Specific Outcomes and the Assessment Criteria contained in this unit standard and specifically to:
  • Principles of conflict resolution.
  • Company policy and workplace procedures.
  • Interpersonal skills and customer needs.
  • Customer care. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems related to customer complaints and problems. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others to bring about the speedy resolution of customer complaints and problems. 

    UNIT STANDARD CCFO ORGANISING 
    Organise oneself and one's activities so that causes of customer dissatisfaction are identified and dealt with in accordance with workplace procedures. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information related to the handling and responding to customer complaints and problems regarding security services rendered. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively with customers and superiors in order to solve complaints and problems that arise. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding the world as a set of related systems in that if customer inquiries are not attended to according to workplace procedures and company policy it could lead to loss of business. 

    UNIT STANDARD CCFO CONTRIBUTING 
    In order to contribute to the full personal development of each learner and the social and economic development of society at large, it must be the intention underlying any programme of learning to make an individual aware of the importance of: Being culturally and aesthetically sensitive across a range of social contexts when dealing with customer complaints and problems. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 11500, "Receive, report and react to customer complaints within a security environment", Level 3, 6 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  58577   National Certificate: General Security Practices  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SAS SETA 
    Elective  61609   Further Education and Training Certificate: Volunteer Support  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 24/7 Security Services 
    2. 303 Security and Cleaning Services Pty Ltd 
    3. ABONGILE MNYANDA TRADING CC T/A EKO KOBRA 
    4. ADT SECURITY SERVICES PTY LTD 
    5. ADVANCED RISK SOLUTIONS 10000 (PTY) LTD 
    6. Afri Guard(pty)ltd 
    7. AGB SAFETY AND SECURITY 
    8. AIM TRAINING ACADEMY 
    9. AIM TRAINING ACADEMY - BUNDU 
    10. AIM TRAINING ACADEMY CAMP SKUKUZA 
    11. AIM TRAINING ACADEMY PHALABORWA 
    12. Airports Company South Africa SOC Ltd Braamfischer International Airport 
    13. Airports Company South Africa SOC Ltd Cape Town International Airport 
    14. Airports Company South Africa SOC Ltd East London 
    15. Airports Company South Africa SOC Ltd George 
    16. Airports Company South Africa SOC Ltd Kimberley Airport 
    17. Airports Company South Africa SOC Ltd King Shaka International Airport 
    18. Airports Company South Africa SOC Ltd OR Tambo International Airport 
    19. Airports Company South Africa SOC Ltd Upington 
    20. Airports Company South Africa SOC Ltd Walmer 
    21. AKAF BODYGUARDS 
    22. Alpha K9 Solutions Pty Ltd 
    23. ALUTE SA PTY LTD 
    24. Aqua Training Centre Pty Ltd 
    25. Arctic Fox Security 
    26. ASEZASECURITY AND PROJECTS 
    27. ATLEGANG CONSULTING CC 
    28. AVK9 Pty Ltd 
    29. Avscan Training Cape Town 
    30. Avscan Training Durban 
    31. AVSCAN TRAINING PTY LTD BOKSBURG 
    32. B and K Security Services 
    33. Bahale Monakedi Trading & projects pty Ltd 
    34. Bamogale Enterprise 
    35. BHAKI TRADING AND SUPPLIER CC 
    36. Bidvest Protea Coin Bellville 
    37. Bidvest Protea Coin Durban 
    38. Bidvest Protea Coin Port Elizabeth 
    39. Bidvest Protea Coin Rustenburg 
    40. BITLINE SA 368 CC 
    41. BKL Group Pty Ltd 
    42. Black Flesh Security Services 
    43. BLACKEN SECURITY SERVICES 
    44. Blackpearl Solutions 
    45. BRAINWAVE PROJECTS 1928 
    46. BRIGHTSTAR SECURITY SERVICE AND CLEANING CC 
    47. BRM Management Solutions Pty Ltd 
    48. BTC TRAINING AFRICA PTY LTD 
    49. BULCOF SECURITY AND CLEANING SERVICES 
    50. Buyisa Security Services 
    51. BYL Security Group Pty Ltd 
    52. BZN SAFETY AND SECURITY ACADEMY PTY LTD 
    53. Calaska Trading 189 
    54. Campbell Credit Control cc 
    55. CAPE CANINE SERVICES 
    56. CB Security Pty Ltd 
    57. CC PROTECTION AND INVESTIGATION SERVICE PTY LTD 
    58. CC Protection and Investigation Services Kimberley 
    59. Chairman Projects ans Security Services 
    60. CHIPPA TRAINING ACADEMY 
    61. Chithi Holdings 
    62. Chithi Holdings Johannesburg 
    63. Chithi Holdings Kroonstrad 
    64. Chithi Holdings Polokwane 
    65. Chithi Holdings Secunda 
    66. Chithi Holdings Witbank 
    67. CKN Securiy Services 
    68. COLLINS SEBOLA FINANCIAL SERVICES (PTY) 
    69. Combined Private Investigations Pty Ltd 
    70. COUVER SECURITY SERVICES CC 
    71. CSG Skills Institute 
    72. D & K MANAGEMENT CONSULTANTS 
    73. DENVINLEE WILDLIFE MANAGEMENT CC 
    74. DEPARTMENT OF PUBLIC WORKS PS 
    75. Dephethogo Trading 
    76. DHW SECURITY AND TRAINING SERVICES 
    77. DLAMBULO INVESTMENTS PTY LTD 
    78. DOGS AND ALL 
    79. DOUBLE OPTION TRADING 120 (PTY) LTD AND SECURITY TRAINING CENTRE 
    80. DTZ holdings 
    81. DUIWELSKLOOF ARMED RESPONSE 
    82. Duluma Financial and Security Services 
    83. DWANDZANI PROJECTS CC 
    84. E E L PROTECTION SERVICES 
    85. E FOCUS ENTERPRISE (PTY) LTD 
    86. Eastern Guard Security 
    87. EEL PROTECTION SERVICES THEMBALUVHILO 
    88. EKHURHULENI SHOOTING AND TRAINING ACADEMY 
    89. ELASON PRO-ACTIVE SECURITY (PTY) LTD 
    90. Emahle training academy Pty Ltd 
    91. ENGIE SECURITY SERVICES TRAINING AND DEVELOPMENT CENTRE PTY LTD 
    92. ENPOWER TRAINING SERVICES PTY LTD 
    93. Esprior General Trading 
    94. EXPRO PROTECTION SERVICES CC 
    95. EYABANTU BUSINESS & SKILLS DEVELOPMENT T/A EYABANTU SAFETY AND SECURITY ACADEMY DURBAN 
    96. FAKUDE FAMILY SECURITY CC 
    97. FIDELITY SECURITY CORPORATE SERVICES CAPE TOWN 
    98. Fidelity Security Services 
    99. FIDELITY SECURITY SERVICES DURBAN 
    100. FIDELITY SECURITY SERVICES PORT ELIZABETH 
    101. FIRMSTONE CONSULTING AND SECURITY ACADEMY 
    102. Focus Africa Advisory 
    103. FORUM SEKURITEIT 
    104. Gceba Security Services and Projects 
    105. GENESIS K9 GROUP (PTY) LTD 
    106. George B Security Seervices 
    107. Getsmarter 
    108. GIJA SECURITY AND PROJECTS PTY LTD 
    109. Gladnhlam Printing and Projects Pty Ltd 
    110. GLOBAL SAFESKYZ 
    111. GLOBESCOPE SECURITY CC 
    112. Gogontle Security and Maintanacy Services 
    113. Grafton Street Trading and Projects 
    114. GUNDO SECURITY & SUPPLY CC 
    115. Gundo Security and Supply LebowaKgomo 
    116. gunpoint Tactical Investigators Pty Ltd 
    117. Hafha Security and Training 
    118. HAZOEMA TRADING ENTREPRISE CC 
    119. HENQUE 3375 CC 
    120. HJ Brummer Consultants 
    121. HJN POLOKWANE BRANCH PTY LTD 
    122. HJN PROTORIA BRANCH 02 
    123. HLAESEKANI SECURITY SERVICES 
    124. HLUMA SECURITY SERVICES 
    125. Horizon Risk Management 
    126. HUMAN RESOURCE DEVELOPMENT CENTRE PRETORIA 
    127. HUMAN RESOURCE DEVELOPMENT CENTRE: NORTH RAND 
    128. ICON SECURITY SERVICES GROUP (PTY) LTD 
    129. IJABA INTERGRATED SECURITY SERVICES (PTY) LTD 
    130. Ijaba Security Services 
    131. Ikhwezi Training Institute (Pty) Ltd 
    132. Impolompolo Protection and Training Services 
    133. Impumelelo Mega Services 
    134. IMVULA SKILLS DEVELOPMENT ACADEM Y 9PTY) LTD -DRBAN BRANCH 
    135. IMVULA SKILLS DEVELOPMENT ACADEMY 
    136. IMVULA SKILLS DEVELOPMENT ACADEMY (PTY) LTD CAPE TOWN BRANCH 
    137. INFANTRY SCHOOL 
    138. INGELOSI TRADING 192 CC 
    139. Inkwe Sekuriteit Bk 
    140. INSIMBI SECURITY TRAINING CENTRE 
    141. INSTITUTE FOR PERSONAL CLOSE PROTECTION 
    142. INTEGRATED SECURITY AND MANGEMENT SOLUTIONS (PTY) LTD 
    143. IPID Investigation 
    144. ISASA SECURITY TRAINING CC 
    145. ITO FOCUS PHOLE 
    146. JC Safety and Security Pty Ltd 
    147. JFH Holding Pty Ltd 
    148. JJM SECURITY 
    149. K9 DTC Security Services Pty Ltd 
    150. K9 REVELATION SERVICES 
    151. Kairos Training College 
    152. KALLVEST (PTY) LTD 
    153. Ke Nna Malobise Security and Projects 
    154. Khinzela Forensics and Investigatoins 
    155. Khulekani Quality Assessment 
    156. Klein Tafelberg Training and Adventure Centre Pty Ltd 
    157. KNO SECURITY AND SUPPLY SERVICES (PTY) LTD 
    158. Kwamandla Protection 
    159. L AND L TRAINING 
    160. LAMS KWENA RESCUE 
    161. Le Duke Cleaning and Security Co. 
    162. LEBZ PEKEDI CONSTRUCTION AND TRAIDING (PTY) LTD 
    163. Legacy ATKV SAKE (PTY) LTD 
    164. Lesedi Security And Training Servic Es 
    165. LIFESHIELD HOME SECURITY AND PROJECTS PTY LTD 
    166. Likunga Protection and Security Services Pty Ltd 
    167. LIVHU NA MASHUDU SECURITY AND TRADING CC 
    168. LUANAMETRADING ENTERPISE 
    169. MA SECURITY TRAINING AND PRIVATE INVESTIGATION 
    170. MABOTWANE SECURITY SERVICES CC 
    171. MABUSETSA ENTERPRISES (PTY) LTD 
    172. MADUNA PROTECTION SERVICES CC 
    173. MAGNUM SHOOTING ACADEMY 
    174. Magomani Training and Security Services Pty Ltd 
    175. Makgwati Trading and Projects 
    176. Malebepe Investment Holdings 
    177. MALOPE PHAHLA TRADING AND PROJECTS 
    178. Mamba Training Academy Pty Ltd 
    179. Manganda Security 
    180. MANGWEVU SECUTRITY SERVICES PTY LTD 
    181. Mankwali Security Services 
    182. Mapasa Security Security Services Pty Ltd 
    183. Maphotho Security Training and Guarding Division 
    184. MARY AND DAUGHTERS PROPERTIES 
    185. MAS SAFE SECURITY CC 
    186. Mashushe ETDP Trading and Projects 
    187. Mason Consultancy Pty Ltd 
    188. MASUTHA TRAINING AND SECURITY SERVICES 
    189. MATIMBA SAFETY AND SECURITY (PTY) LTD 
    190. Maxi Phumelela Security Pty Ltd 
    191. MEC TRAINING (PTY) LTD 
    192. Metro 50 Security Services 
    193. Metrorail Durban 
    194. Mezuzah Security Services Pty Ltd 
    195. Mgwambani Security & Projects Pty Ltd 
    196. MIDI GENERAL TRADING PTY LTD 
    197. MIDRAND TRAINING ACADEMY PTY LTD 
    198. MILITES DEI SECURITY SERVICES (PTY) LTD 
    199. MJAYELI SECURITY (PTY) LTD 
    200. MKHAYA SOLUTIONS GROUP 
    201. Mkhondo Melusi Holdings 
    202. MLP Business and Skills Development 
    203. Mmabatho U pulusha Pty Ltd 
    204. MMAPHUTHI SECURITY CC 
    205. MMASEBKO TRAINING SECURITY CENTRE 
    206. MODE SECURITY MPUMALANGA 
    207. Mode Security PTY LTD 
    208. MODISE COMPUTER COLLEGE 
    209. Molale Security Services 
    210. MOLAO ACADEMY 
    211. MOLAPO-MOTLE ENTERPRISES 
    212. MOLWANTWA TRADING CONSTRUCTION 
    213. Monitor-Net Pty Ltd 
    214. MOTLATLA PROSPERITY HOLDINGS 
    215. MOTLHABANE RISK MANAGEMENT SERVICES 
    216. Mtomntwana Roadmarking Pty Ltd 
    217. Mufaromasana Trading Enterprise Pty Ltd 
    218. Mupo Projex Pty Ltd 
    219. MUSTEK UNLIMITED 
    220. MUTENDA SECURITY SERVICES CC 
    221. Mvikeli Production Services 
    222. MZILANKALA DEVELOPMENT AND PROJECTS CC 
    223. Nanikie Security Guard 
    224. National Security and fire Pty Ltd 
    225. NDIVHUWO SECURITY TRAINING 
    226. NETWORK FOR CAREER DEVELOPMENT 
    227. Nexum College and Trading 
    228. NINA WIZ TRADING ( PTY ) LTD 
    229. Nkhangwe Trading Enterprise 
    230. NNT Training Centre Pty Ltd 
    231. Noctuam Training Academy 
    232. Noko Projects Pty Ltd 
    233. NORTHERN PROVINCE TRAINING ACADEMY 
    234. NPR Security Pty Ltd 
    235. NS 64 BUSINESS ENTERPRISE 
    236. Nsirhelelo Security Services Pty Ltd 
    237. Nu Law Firearm Compliance Pty Ltd Bellville 
    238. NU LAW FIREARMS COMPLIANCE 
    239. Nyamatane Investments Pty Ltd 
    240. Octaves Group 
    241. OMEGA RISK SOLUTIONS 
    242. Omega Risk Solutions Cape Town 
    243. Omega Risk Solutions Hatfield 
    244. Omega Risk Solutions Mpumalanga 
    245. One Stop Security Pty Ltd 
    246. Orapeleng Training Security and Protection Pty Ltd 
    247. Orbis Security Solutions Pty Ltd 
    248. OXY TRADING 735 CC 
    249. PASE ADVANCED TRAINING CONCEPT PTY LTD 
    250. PERFOMANCE DEVELOPMENT INSTITUTE 
    251. PHUHLISO TRAINING ACADEMY 
    252. Pioneer Business Consulting 
    253. PIROT SECURITY SERVICES 
    254. Prime African Security 
    255. PRO ARM FIREARM TRAINING ACADEMY 
    256. PRO SECURE PTY LTD 
    257. PROTEA COIN GROUP (ASSETS IN TRANSIT AND ARMED REACTION) 
    258. PRSS Guarding Services 
    259. RAMAZWI SECURITY SERVICES CC 
    260. RATAPHELA ADVENTURES CC 
    261. Red Ant Security Relocation and Eviction Services Pty Ltd 
    262. Redefined Skills Training & Development (Pty) Ltd 
    263. REFUEO Pty Ltd 
    264. Refueo Rustenburg 
    265. Reliable Guards Security and Cleaning 
    266. RI A LINDA SECURITY SOLUTIONS 
    267. RIA SEBETSA SECURITY SERVICES CC 
    268. RISENGASECURITY TRAINING SERVICES 
    269. Risk Management Group 
    270. ROMULA BUSINESS ENTERPRISES T/A SIYAFUNDA SECURITY ACADEMY 
    271. Rosco Consultants Pty Ltd 
    272. SA Crime Patrols Durban North 
    273. SA PROTECTION AND SECURITY UNIT (PTY) LTD 
    274. SAAF PROTECTION SERVICE TRAINING WING 
    275. SAHARA EDUCATION. TRAINING. DEVELOPMENT 
    276. SAHO INVESTMENT CC 
    277. SAKHI'SIZWE SECURITY SERVICES CC 
    278. SBV SERVICES BLOEMFONTEIN 
    279. SBV SERVICES MIDRAND 
    280. SBV SERVICES PRETORIA 
    281. SBV SERVICES PTY LTD JOHANNESBURG 
    282. SBV SERVICES RICHARDSBAY 
    283. SDC Security and Safety Pty Ltd 
    284. SECURITAS SPECIALIZED SERVICES PTY LTD 
    285. SECUTRAIN 
    286. Shalom 360 Holdings 
    287. SHAMARIAH SECURITY AND TRAINING 
    288. SHEPPERD ACADEMY 
    289. Sihle Property Developers And Plant Hire 
    290. SILWAYIPHI CLEANING SECURITY SERVICES 
    291. SIPHEFU BUSINESS SOLUTIONS (PTY) LTD 
    292. SIPHOCOPS SECURITY 111 KERK STREET MEUBEL SENTRUM JHB 
    293. SIRIUS RISK MANAGEMENT (PTY) LTD 
    294. Sisonke 21 Trading and Projects Pty Ltd 
    295. SIVA SECURITY SERVICES 
    296. SIYANIVIKELA SECURITY SERVICES 
    297. Siyanivikela Security Services Nelspruit 
    298. Sleeve Rolles Ready to Work Pty Ltd 
    299. Solutionsupply Pty Ltd 
    300. SOUTH AFRICAN POLICE SERVICE TRAINING INSTITUTION ALL SAINTS 
    301. SOUTH AFRICAN RESERVE BANK DURBAN 
    302. SOUTH AFRICAN RESERVE BANK JOHANNESBURG 
    303. SOUTH AFRICAN RESERVE BANK TRADING AS SOUTH AFRICAN BANK NOTE 
    304. SOUTH AFRICAN RESERVE BANK TRADING AS SOUTH AFRICAN MINT 
    305. SSG Security Solutions Pty Ltd 
    306. ST Ali Business Training College Pty Ltd 
    307. Staff Management Services 
    308. STALLION LEARNING CENTRE PTY LTD 
    309. SVA Training 
    310. TACKLE HOF TRADING 
    311. TACTICAL K9 AFRICA 
    312. TASA RISK MANAGEMENT 
    313. TDP Enterprise and Projects (Pty) Ltd 
    314. TELLUMAT 
    315. THBO Trading and Projects 
    316. THE LADY BOSS SECURITY SERVICES 
    317. THEMBANATHI SECURITY SAFETY AND CLEANING SERVICES 
    318. Thikhedzo Security and Protection Services 
    319. THINETI SECURITY AND TRAINING 
    320. THINGA SECURITY TRAINING SERVICES CC 
    321. THLAPI SECURITY AND PROJECTS (PTY) LTD 
    322. THOMPSONS KHUSELA CC 
    323. THOMPSONS SECURITY GROUP (PTY) LTD 
    324. THOPAS SECURITY SERVICES 
    325. THORBURN SECURITY SOLUTIONS MIDRAND 
    326. THOZAKHE SECURITY SERVICES PTY) LTD 
    327. Thudima Trading 
    328. TMC Consulting and Projects Pty Ltd 
    329. TNV Trading 
    330. Total Recall Security and Investigation 
    331. Tradegold Trading and Projects 
    332. TRANSNET SCHOOL OF SECURITY - ESSELENPARK 
    333. Tsaroga Phoka Security and General Trade 
    334. TSHAKHWILO TRADING ENTERPRISE 
    335. TSHIKALANGE SECURITY SERVICES AND TRAINING 
    336. TSHINGAMO GENERAL TRADING PTY LTD 
    337. TSU PROTECTION SERVICES 
    338. TSU Training Solutions Centurion 
    339. TUMAHOLE AVIATION SECURITY AND PROJECTS PTY LTD 
    340. TYEKS SECURITY SERVICES 
    341. TZANEEN TRAINING CENTRE LIMPOPO 
    342. UBUNTU 
    343. Unbeatable C S Trading and Projects 
    344. UNBEATABLE CLEANING CATERING PRIVATE INVESTIGATION AND SECURITY SERVICES 
    345. UNLOCK INNOVATIONS (PTY) LTD 
    346. VALLEY TRAINING ACADEMY 
    347. Vanguard Intergrated Services 
    348. VETARAN SECURITY SERVICES 
    349. Vision DCI 
    350. VITAL SKILLS CC 
    351. VS AFRICA SECURITY TRAINING AND GUARD 
    352. VSS AND TRAINING TRADING AS VALLIENT SECURITY SERVICES 
    353. VUSA - ISIZWE SECURITY (PTY) LTD BENONI 
    354. VUSA ISIZWE SECURITY SERVICES (PTY) LTD 
    355. VUTHELA AFRICA SECURITY SERVICES 
    356. VUWA HOLDINGS (PTY) LTD 
    357. Vuza Security and Projects 
    358. WILLSHIR TRADING 
    359. WISE GUY ACADEMY (PTY) LTD 
    360. Wolf Guarding Solutions Pty Ltd 
    361. Xhobani Security Services Cc 
    362. ZANMARHEIM CANINE AND SECURITY SERVICES (PTY) LTD 
    363. ZEVOLI 9 PTY LTD 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.