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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Handle complaints and problems 
SAQA US ID UNIT STANDARD TITLE
244179  Handle complaints and problems 
ORIGINATOR
SGB Security 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 08 - Law, Military Science and Security Safety in Society 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03  6 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
11500  Receive, report and react to customer complaints within a security environment  Level 3  NQF Level 03  6   

PURPOSE OF THE UNIT STANDARD 
The purpose of this unit standard is to equip learners with the necessary skills, knowledge and attitudes that will enable them to handle customer complaints in a given environment or area of responsibility. This unit standard is to provide persons with the competencies to deal with customers, understand their complaints and use various strategies to resolve complaints.

A person credited with this unit standard will be able to:
  • Assess customer needs and complaints.
  • Respond to customer inquiries and problems.
  • Communicate with customer to resolve problems and complaints. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
  • Communication at NQF Level 2 or equivalent.
  • Mathematical Literacy at NQF Level 2 or equivalent. 
    		•

    UNIT STANDARD RANGE 
    The term customer also refers to internal and external customers and clients as well as stakeholders and role-players integral to an organisation or business.

    A given situation may refer to but is not limited to case studies, role-plays and structured scenarios. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Assess customer needs and complaints. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Customer needs are identified in order to assist in the provision of customer service. 

    ASSESSMENT CRITERION 2 
    Customer concerns are identified to anticipate potential complaints. 

    ASSESSMENT CRITERION 3 
    Customer enquiries are assessed to determine the actions and responses to the enquiry. 

    SPECIFIC OUTCOME 2 
    Respond to customer enquiries and problems. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Causes of customer dissatisfaction are identified to inform possible reaction strategies. 

    ASSESSMENT CRITERION 2 
    Methods to resolve problems are assessed in order to match them with specific problems. 

    ASSESSMENT CRITERION 3 
    A selected method is used to resolve a customer complaint. 

    ASSESSMENT CRITERION 4 
    Negotiation and communication techniques are applied in order to reach agreement. 

    ASSESSMENT CRITERION 5 
    A solution is implemented according to reached agreement. 

    ASSESSMENT CRITERION 6 
    The importance of recording and actioning of complaints are described in terms of their future influence on the organisation. 
    ASSESSMENT CRITERION RANGE 
    Recorded may include but is not limited to in occurrence book, pocket book, customer visit document, digital, etc, Communicated may include but are not limited to Two-way radio, telephone, verbally, digital, etc.
     

    SPECIFIC OUTCOME 3 
    Build and maintain customer relationships. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The role of customer relations is described in terms of their potential consequences on the organisation. 

    ASSESSMENT CRITERION 2 
    Customer service techniques are described in terms of their uses within a specific organisation. 

    ASSESSMENT CRITERION 3 
    Customer service techniques are applied in a given situation. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Refer to the Specific Outcomes and the Assessment Criteria contained in this unit standard and specifically to:
  • Principles of conflict resolution.
  • Company policy and workplace procedures.
  • Interpersonal skills and customer needs.
  • Customer care. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems related to customer complaints and problems. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others to bring about the speedy resolution of customer complaints and problems. 

    UNIT STANDARD CCFO ORGANISING 
    Organise oneself and one's activities so that causes of customer dissatisfaction are identified and dealt with in accordance with workplace procedures. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information related to the handling and responding to customer complaints and problems regarding security services rendered. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively with customers and superiors in order to solve complaints and problems that arise. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding the world as a set of related systems in that if customer inquiries are not attended to according to workplace procedures and company policy it could lead to loss of business. 

    UNIT STANDARD CCFO CONTRIBUTING 
    In order to contribute to the full personal development of each learner and the social and economic development of society at large, it must be the intention underlying any programme of learning to make an individual aware of the importance of: Being culturally and aesthetically sensitive across a range of social contexts when dealing with customer complaints and problems. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 11500, "Receive, report and react to customer complaints within a security environment", Level 3, 6 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  58577   National Certificate: General Security Practices  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SAS SETA 
    Elective  61609   Further Education and Training Certificate: Volunteer Support  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 24/7 Security Services 
    2. 303 Security and Cleaning Services Pty Ltd 
    3. ABONGILE MNYANDA TRADING CC T/A EKO KOBRA 
    4. ADT SECURITY SERVICES PTY LTD 
    5. ADVANCED RISK SOLUTIONS 10000 (PTY) LTD 
    6. Afri Guard(pty)ltd 
    7. AGB SAFETY AND SECURITY 
    8. AIM TRAINING ACADEMY 
    9. AIM TRAINING ACADEMY - BUNDU 
    10. AIM TRAINING ACADEMY CAMP SKUKUZA 
    11. AIM TRAINING ACADEMY PHALABORWA 
    12. Airports Company South Africa SOC Ltd Braamfischer International Airport 
    13. Airports Company South Africa SOC Ltd Cape Town International Airport 
    14. Airports Company South Africa SOC Ltd East London 
    15. Airports Company South Africa SOC Ltd George 
    16. Airports Company South Africa SOC Ltd Kimberley Airport 
    17. Airports Company South Africa SOC Ltd King Shaka International Airport 
    18. Airports Company South Africa SOC Ltd OR Tambo International Airport 
    19. Airports Company South Africa SOC Ltd Upington 
    20. Airports Company South Africa SOC Ltd Walmer 
    21. AKAF BODYGUARDS 
    22. Alpha K9 Solutions Pty Ltd 
    23. ALUTE SA PTY LTD 
    24. Aqua Training Centre Pty Ltd 
    25. Arctic Fox Security 
    26. ASEZASECURITY AND PROJECTS 
    27. ATLEGANG CONSULTING CC 
    28. AVK9 Pty Ltd 
    29. Avscan Training Cape Town 
    30. Avscan Training Durban 
    31. AVSCAN TRAINING PTY LTD BOKSBURG 
    32. B and K Security Services 
    33. Bahale Monakedi Trading & projects pty Ltd 
    34. Bamogale Enterprise 
    35. BHAKI TRADING AND SUPPLIER CC 
    36. Bidvest Protea Coin Bellville 
    37. Bidvest Protea Coin Durban 
    38. Bidvest Protea Coin Port Elizabeth 
    39. Bidvest Protea Coin Rustenburg 
    40. BITLINE SA 368 CC 
    41. Black Flesh Security Services 
    42. BLACKEN SECURITY SERVICES 
    43. Blackpearl Solutions 
    44. BRAINWAVE PROJECTS 1928 
    45. BRIGHTSTAR SECURITY SERVICE AND CLEANING CC 
    46. BRM Management Solutions Pty Ltd 
    47. BTC TRAINING AFRICA PTY LTD 
    48. BULCOF SECURITY AND CLEANING SERVICES 
    49. Buyisa Security Services 
    50. BYL Security Group Pty Ltd 
    51. BZN SAFETY AND SECURITY ACADEMY PTY LTD 
    52. Calaska Trading 189 
    53. Campbell Credit Control cc 
    54. CAPE CANINE SERVICES 
    55. CB Security Pty Ltd 
    56. CC PROTECTION AND INVESTIGATION SERVICE PTY LTD 
    57. CC Protection and Investigation Services Kimberley 
    58. Chairman Projects ans Security Services 
    59. CHIPPA TRAINING ACADEMY 
    60. Chithi Holdings 
    61. Chithi Holdings Johannesburg 
    62. Chithi Holdings Kroonstrad 
    63. Chithi Holdings Polokwane 
    64. Chithi Holdings Secunda 
    65. Chithi Holdings Witbank 
    66. CKN Securiy Services 
    67. COLLINS SEBOLA FINANCIAL SERVICES (PTY) 
    68. Combined Private Investigations Pty Ltd 
    69. COUVER SECURITY SERVICES CC 
    70. CSG Skills Institute (Pty) Ltd 
    71. D & K MANAGEMENT CONSULTANTS 
    72. DENVINLEE WILDLIFE MANAGEMENT CC 
    73. DEPARTMENT OF PUBLIC WORKS PS 
    74. Dephethogo Trading 
    75. DHW SECURITY AND TRAINING SERVICES 
    76. DLAMBULO INVESTMENTS PTY LTD 
    77. DOGS AND ALL 
    78. DOUBLE OPTION TRADING 120 (PTY) LTD AND SECURITY TRAINING CENTRE 
    79. DTZ holdings 
    80. DUIWELSKLOOF ARMED RESPONSE 
    81. Duluma Financial and Security Services 
    82. DWANDZANI PROJECTS CC 
    83. E E L PROTECTION SERVICES 
    84. E FOCUS ENTERPRISE (PTY) LTD 
    85. Eastern Guard Security 
    86. EEL PROTECTION SERVICES THEMBALUVHILO 
    87. EKHURHULENI SHOOTING AND TRAINING ACADEMY 
    88. ELASON PRO-ACTIVE SECURITY (PTY) LTD 
    89. Emahle training academy Pty Ltd 
    90. ENGIE SECURITY SERVICES TRAINING AND DEVELOPMENT CENTRE PTY LTD 
    91. ENPOWER TRAINING SERVICES PTY LTD 
    92. Esprior General Trading 
    93. EXPRO PROTECTION SERVICES CC 
    94. EYABANTU BUSINESS & SKILLS DEVELOPMENT T/A EYABANTU SAFETY AND SECURITY ACADEMY DURBAN 
    95. FAKUDE FAMILY SECURITY CC 
    96. FIDELITY SECURITY CORPORATE SERVICES CAPE TOWN 
    97. Fidelity Security Services 
    98. FIDELITY SECURITY SERVICES DURBAN 
    99. FIDELITY SECURITY SERVICES PORT ELIZABETH 
    100. FIRMSTONE CONSULTING AND SECURITY ACADEMY 
    101. Focus Africa Advisory 
    102. FORUM SEKURITEIT 
    103. Gceba Security Services and Projects 
    104. GENESIS K9 GROUP (PTY) LTD 
    105. GIJA SECURITY AND PROJECTS PTY LTD 
    106. Gladnhlam Printing and Projects Pty Ltd 
    107. GLOBAL SAFESKYZ 
    108. GLOBESCOPE SECURITY CC 
    109. Gogontle Security and Maintanacy Services 
    110. Grafton Street Trading and Projects 
    111. GUNDO SECURITY & SUPPLY CC 
    112. Gundo Security and Supply LebowaKgomo 
    113. gunpoint Tactical Investigators Pty Ltd 
    114. Hafha Security and Training 
    115. HAZOEMA TRADING ENTREPRISE CC 
    116. Henque 3375 CC 
    117. HJ Brummer Consultants 
    118. HJN POLOKWANE BRANCH PTY LTD 
    119. HJN PROTORIA BRANCH 02 
    120. HLAESEKANI SECURITY SERVICES 
    121. HLUMA SECURITY SERVICES 
    122. Horizon Risk Management 
    123. HUMAN RESOURCE DEVELOPMENT CENTRE PRETORIA 
    124. HUMAN RESOURCE DEVELOPMENT CENTRE: NORTH RAND 
    125. ICON SECURITY SERVICES GROUP (PTY) LTD 
    126. IJABA INTERGRATED SECURITY SERVICES (PTY) LTD 
    127. Ijaba Security Services 
    128. Ikhwezi Training Institute (Pty) Ltd 
    129. Impolompolo Protection and Training Services 
    130. Impumelelo Mega Services 
    131. IMVULA SKILLS DEVELOPMENT ACADEM Y 9PTY) LTD -DRBAN BRANCH 
    132. IMVULA SKILLS DEVELOPMENT ACADEMY 
    133. IMVULA SKILLS DEVELOPMENT ACADEMY (PTY) LTD CAPE TOWN BRANCH 
    134. INFANTRY SCHOOL 
    135. INGELOSI TRADING 192 CC 
    136. Inkwe Sekuriteit Bk 
    137. INSIMBI SECURITY TRAINING CENTRE 
    138. INSTITUTE FOR PERSONAL CLOSE PROTECTION 
    139. INTEGRATED SECURITY AND MANGEMENT SOLUTIONS (PTY) LTD 
    140. IPID Investigation 
    141. ISASA SECURITY TRAINING CC 
    142. ITO FOCUS PHOLE 
    143. JC Safety and Security Pty Ltd 
    144. JFH Holding Pty Ltd 
    145. JJM SECURITY 
    146. K9 DTC Security Services Pty Ltd 
    147. K9 REVELATION SERVICES 
    148. Kairos Training College 
    149. KALLVEST (PTY) LTD 
    150. Ke Nna Malobise Security and Projects 
    151. Khinzela Forensics and Investigatoins 
    152. Khulekani Quality Assessment 
    153. Klein Tafelberg Training and Adventure Centre Pty Ltd 
    154. KNO SECURITY AND SUPPLY SERVICES (PTY) LTD 
    155. L AND L TRAINING 
    156. LAMS KWENA RESCUE 
    157. Le Duke Cleaning and Security Co. 
    158. LEBZ PEKEDI CONSTRUCTION AND TRAIDING (PTY) LTD 
    159. Legacy ATKV SAKE (PTY) LTD 
    160. Lesedi Security And Training Servic Es 
    161. LIFESHIELD HOME SECURITY AND PROJECTS PTY LTD 
    162. Likunga Protection and Security Services Pty Ltd 
    163. LIVHU NA MASHUDU SECURITY AND TRADING CC 
    164. LUANAMETRADING ENTERPISE 
    165. MA SECURITY TRAINING AND PRIVATE INVESTIGATION 
    166. MABOTWANE SECURITY SERVICES CC 
    167. MABUSETSA ENTERPRISES (PTY) LTD 
    168. MADUNA PROTECTION SERVICES CC 
    169. MAGNUM SHOOTING ACADEMY 
    170. Magomani Training and Security Services Pty Ltd 
    171. Makgwati Trading and Projects 
    172. Malebepe Investment Holdings 
    173. MALOPE PHAHLA TRADING AND PROJECTS 
    174. Mamba Training Academy Pty Ltd 
    175. MANGWEVU SECUTRITY SERVICES PTY LTD 
    176. Mankwali Security Services 
    177. Mapasa Security Security Services Pty Ltd 
    178. Maphotho Security Training and Guarding Division 
    179. MARY AND DAUGHTERS PROPERTIES 
    180. MAS SAFE SECURITY CC 
    181. Mashushe ETDP Trading and Projects 
    182. Mason Consultancy Pty Ltd 
    183. MASUTHA TRAINING AND SECURITY SERVICES 
    184. MATIMBA SAFETY AND SECURITY (PTY) LTD 
    185. Maxi Phumelela Security Pty Ltd 
    186. MEC TRAINING (PTY) LTD 
    187. Metro 50 Security Services 
    188. Mezuzah Security Services Pty Ltd 
    189. Mgwambani Security & Projects Pty Ltd 
    190. MIDI GENERAL TRADING PTY LTD 
    191. MIDRAND TRAINING ACADEMY PTY LTD 
    192. MILITES DEI SECURITY SERVICES (PTY) LTD 
    193. MJAYELI SECURITY (PTY) LTD 
    194. Mkhondo Melusi Holdings 
    195. MLP Business and Skills Development 
    196. Mmabatho U pulusha Pty Ltd 
    197. MMAPHUTHI SECURITY CC 
    198. MMASEBKO TRAINING SECURITY CENTRE 
    199. MODE SECURITY MPUMALANGA 
    200. Mode Security PTY LTD 
    201. Molale Security Services 
    202. MOLAO ACADEMY 
    203. MOLAPO-MOTLE ENTERPRISES 
    204. MOLWANTWA TRADING CONSTRUCTION 
    205. Monitor-Net Pty Ltd 
    206. MOTLATLA PROSPERITY HOLDINGS 
    207. MOTLHABANE RISK MANAGEMENT SERVICES 
    208. Mtomntwana Roadmarking Pty Ltd 
    209. Mufaromasana Trading Enterprise Pty Ltd 
    210. Mupo Projex Pty Ltd 
    211. MUSTEK UNLIMITED 
    212. MUTENDA SECURITY SERVICES CC 
    213. Mvikeli Production Services 
    214. MZILANKALA DEVELOPMENT AND PROJECTS CC 
    215. Nanikie Security Guard 
    216. National Security and fire Pty Ltd 
    217. NDIVHUWO SECURITY TRAINING 
    218. Nexum College and Trading 
    219. NINA WIZ TRADING ( PTY ) LTD 
    220. Nkhangwe Trading Enterprise 
    221. NNT Training Centre Pty Ltd 
    222. Noctuam Training Academy 
    223. Noko Projects Pty Ltd 
    224. NORTHERN PROVINCE TRAINING ACADEMY 
    225. NPR Security Pty Ltd 
    226. NS 64 BUSINESS ENTERPRISE 
    227. Nsirhelelo Security Services Pty Ltd 
    228. Nu Law Firearm Compliance Pty Ltd Bellville 
    229. NU LAW FIREARMS COMPLIANCE 
    230. Nyamatane Investments Pty Ltd 
    231. Octaves Group 
    232. OMEGA RISK SOLUTIONS 
    233. Omega Risk Solutions Cape Town 
    234. Omega Risk Solutions Hatfield 
    235. Omega Risk Solutions Mpumalanga 
    236. One Stop Security Pty Ltd 
    237. Orapeleng Training Security and Protection Pty Ltd 
    238. Orbis Security Solutions Pty Ltd 
    239. OXY TRADING 735 CC 
    240. PASE ADVANCED TRAINING CONCEPT PTY LTD 
    241. PERFOMANCE DEVELOPMENT INSTITUTE 
    242. PHUHLISO TRAINING ACADEMY 
    243. Pioneer Business Consulting 
    244. PIROT SECURITY SERVICES 
    245. Prime African Security 
    246. PRO ARM FIREARM TRAINING ACADEMY 
    247. PRO SECURE PTY LTD 
    248. PROTEA COIN GROUP (ASSETS IN TRANSIT AND ARMED REACTION) 
    249. PRSS Guarding Services 
    250. RAMAZWI SECURITY SERVICES CC 
    251. RATAPHELA ADVENTURES CC 
    252. Red Ant Security Relocation and Eviction Services Pty Ltd 
    253. REFUEO Pty Ltd 
    254. Refueo Rustenburg 
    255. Reliable Guards Security and Cleaning 
    256. RI A LINDA SECURITY SOLUTIONS 
    257. RIA SEBETSA SECURITY SERVICES CC 
    258. RISENGASECURITY TRAINING SERVICES 
    259. Risk Management Group 
    260. ROMULA BUSINESS ENTERPRISES T/A SIYAFUNDA SECURITY ACADEMY 
    261. Rosco Consultants Pty Ltd 
    262. SA Crime Patrols Durban North 
    263. SA PROTECTION AND SECURITY UNIT (PTY) LTD 
    264. SAAF PROTECTION SERVICE TRAINING WING 
    265. SAHARA EDUCATION. TRAINING. DEVELOPMENT 
    266. SAHO INVESTMENT CC 
    267. SAKHI'SIZWE SECURITY SERVICES CC 
    268. SBV SERVICES BLOEMFONTEIN 
    269. SBV SERVICES MIDRAND 
    270. SBV SERVICES PRETORIA 
    271. SBV SERVICES PTY LTD JOHANNESBURG 
    272. SBV SERVICES RICHARDSBAY 
    273. SDC Security and Safety Pty Ltd 
    274. SECURITAS SPECIALIZED SERVICES PTY LTD 
    275. SECUTRAIN 
    276. Shalom 360 Holdings 
    277. SHAMARIAH SECURITY AND TRAINING 
    278. SHEPPERD ACADEMY 
    279. Sihle Property Developers And Plant Hire 
    280. SILWAYIPHI CLEANING SECURITY SERVICES 
    281. SIPHEFU BUSINESS SOLUTIONS (PTY) LTD 
    282. SIPHOCOPS SECURITY 111 KERK STREET MEUBEL SENTRUM JHB 
    283. SIRIUS RISK MANAGEMENT (PTY) LTD 
    284. Sisonke 21 Trading and Projects Pty Ltd 
    285. SIVA SECURITY SERVICES 
    286. SIYANIVIKELA SECURITY SERVICES 
    287. Siyanivikela Security Services Nelspruit 
    288. Sleeve Rolles Ready to Work Pty Ltd 
    289. SOUTH AFRICAN POLICE SERVICE TRAINING INSTITUTION ALL SAINTS 
    290. SOUTH AFRICAN RESERVE BANK DURBAN 
    291. SOUTH AFRICAN RESERVE BANK JOHANNESBURG 
    292. SOUTH AFRICAN RESERVE BANK TRADING AS SOUTH AFRICAN BANK NOTE 
    293. SOUTH AFRICAN RESERVE BANK TRADING AS SOUTH AFRICAN MINT 
    294. SSG Security Solutions Pty Ltd 
    295. ST Ali Business Training College Pty Ltd 
    296. Staff Management Services 
    297. STALLION LEARNING CENTRE PTY LTD 
    298. SVA Training 
    299. TACKLE HOF TRADING 
    300. TACTICAL K9 AFRICA 
    301. TASA RISK MANAGEMENT 
    302. TDP Enterprise and Projects (Pty) Ltd 
    303. THBO Trading and Projects 
    304. THE LADY BOSS SECURITY SERVICES 
    305. THEMBANATHI SECURITY SAFETY AND CLEANING SERVICES 
    306. Thikhedzo Security and Protection Services 
    307. THINETI SECURITY AND TRAINING 
    308. THINGA SECURITY TRAINING SERVICES CC 
    309. THLAPI SECURITY AND PROJECTS (PTY) LTD 
    310. THOMPSONS KHUSELA CC 
    311. THOMPSONS SECURITY GROUP (PTY) LTD 
    312. THOPAS SECURITY SERVICES 
    313. THORBURN SECURITY SOLUTIONS MIDRAND 
    314. THOZAKHE SECURITY SERVICES PTY) LTD 
    315. Thudima Trading 
    316. TMC Consulting and Projects Pty Ltd 
    317. TNV Trading 
    318. Total Recall Security and Investigation 
    319. Tradegold Trading and Projects 
    320. TRANSNET SCHOOL OF SECURITY - ESSELENPARK 
    321. Tsaroga Phoka Security and General Trade 
    322. TSHAKHWILO TRADING ENTERPRISE 
    323. TSHIKALANGE SECURITY SERVICES AND TRAINING 
    324. TSHINGAMO GENERAL TRADING PTY LTD 
    325. TSU PROTECTION SERVICES 
    326. TSU Training Solutions Centurion 
    327. TUMAHOLE AVIATION SECURITY AND PROJECTS PTY LTD 
    328. TYEKS SECURITY SERVICES 
    329. TZANEEN TRAINING CENTRE LIMPOPO 
    330. UBUNTU 
    331. Unbeatable C S Trading and Projects 
    332. UNBEATABLE CLEANING CATERING PRIVATE INVESTIGATION AND SECURITY SERVICES 
    333. UNLOCK INNOVATIONS (PTY) LTD 
    334. VALLEY TRAINING ACADEMY 
    335. Vanguard Intergrated Services 
    336. VETARAN SECURITY SERVICES 
    337. Vision DCI 
    338. VITAL SKILLS CC 
    339. VS AFRICA SECURITY TRAINING AND GUARD 
    340. VSS AND TRAINING TRADING AS VALLIENT SECURITY SERVICES 
    341. VUSA - ISIZWE SECURITY (PTY) LTD BENONI 
    342. VUSA ISIZWE SECURITY SERVICES (PTY) LTD 
    343. VUTHELA AFRICA SECURITY SERVICES 
    344. VUWA HOLDINGS (PTY) LTD 
    345. Vuza Security and Projects 
    346. WILLSHIR TRADING 
    347. WISE GUY ACADEMY (PTY) LTD 
    348. Wolf Guarding Solutions Pty Ltd 
    349. Xhobani Security Services Cc 
    350. ZANMARHEIM CANINE AND SECURITY SERVICES (PTY) LTD 
    351. ZEVOLI 9 PTY LTD 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.