SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Demonstrate an understanding of the areas of technical service delivery within Local Government 
SAQA US ID UNIT STANDARD TITLE
244299  Demonstrate an understanding of the areas of technical service delivery within Local Government 
ORIGINATOR
SGB Administration 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Public Administration 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is for learners seeking to enter the Local Government structures and wishing to acquire knowledge and skills related to its functioning. This unit standard enables the learner to identify different technical services offered within the Local Government and provide the learner with the opportunity to gain exposure and experience within the various technical services departments through job rotation.

The qualifying learner is capable of explaining how:
  • Sustainable human settlement fits into service delivery objectives.
  • Housing fits into service delivery objectives.
  • Water and sanitation fits into service delivery objectives.
  • Waste management fits into service delivery objectives.
  • Transport and road services fit into service delivery objectives. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that the learner is competent in:
  • Communication at NQF Level 2.
  • Mathematical Literacy at NQF Level 2. 
    		•

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Explain how sustainable human settlement fits into service delivery objectives. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The concept of human settlement is discussed in relation to the South African context. 

    ASSESSMENT CRITERION 2 
    Typical problems affecting human settlement are discussed with examples. 
    ASSESSMENT CRITERION RANGE 
    Typical problems include but are not limited to lack of infrastructure, distances between settlements, inefficient land utilisation patterns, costs to create settlements, transportation.
     

    ASSESSMENT CRITERION 3 
    Plans to implement and sustain human settlement projects are briefly discussed with examples. 

    ASSESSMENT CRITERION 4 
    Exposure to a human settlement project is gained by working within the respective department for a period of time. 

    SPECIFIC OUTCOME 2 
    Explain how housing fits into service delivery objectives. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The historical problems relating to housing delivery are explained with examples. 

    ASSESSMENT CRITERION 2 
    The current projects underway to address housing delivery are identified and discussed with examples. 

    ASSESSMENT CRITERION 3 
    The typical challenges and backlogs in housing delivery are identified and discussed with examples. 

    ASSESSMENT CRITERION 4 
    The different role players required to ensure the success of housing delivery projects are identified in relation to specific local government projects currently underway. 

    ASSESSMENT CRITERION 5 
    Exposure to a housing project is gained by working within the respective department for a period of time. 

    SPECIFIC OUTCOME 3 
    Identify how water and sanitation fit into service delivery objectives. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The impacts of access to clean water and sanitation are discussed with examples. 

    ASSESSMENT CRITERION 2 
    Current water and sanitation projects being addressed within Local Government are identified and discussed with examples. 

    ASSESSMENT CRITERION 3 
    The role of the Water Service Authorities is discussed with examples. 

    ASSESSMENT CRITERION 4 
    The typical successes and challenges of current projects are discussed with examples. 

    ASSESSMENT CRITERION 5 
    Exposure to a housing project is gained by working within the respective department for a period of time. 

    SPECIFIC OUTCOME 4 
    Explain how waste management fits into service delivery objectives. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The Waste Legislation that affects waste management is briefly discussed with examples. 

    ASSESSMENT CRITERION 2 
    The various role players in waste management are discussed with reference to their responsibilities and functions in managing waste. 
    ASSESSMENT CRITERION RANGE 
    Role players include but are not limited to municipal waste services, commercial waste services, the community.
     

    ASSESSMENT CRITERION 3 
    The importance of waste education and capacity building is outlined in relation to the different aspects of waste management. 
    ASSESSMENT CRITERION RANGE 
    Waste management includes but is not limited to waste minimisation, composting, recycling, incineration, land filling.
     

    ASSESSMENT CRITERION 4 
    The challenges to waste management in the context of environmental management are discussed with examples. 

    ASSESSMENT CRITERION 5 
    Exposure to a waste management project is gained by working within the respective department for a period of time. 

    SPECIFIC OUTCOME 5 
    Explain how transport and road services fit into service delivery objectives. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The role of the three levels of government in transport is discussed with examples. 

    ASSESSMENT CRITERION 2 
    Typical transport and road services projects are identified and discussed in relation to Local Government inputs to the projects. 

    ASSESSMENT CRITERION 3 
    The challenges to transport and road services projects are discussed with examples. 

    ASSESSMENT CRITERION 4 
    Exposure to a transport and road services projects is gained by working within the respective department for a period of time. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Any individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • A brief overview of the different technical services within local government and the roles and responsibilities designated to each area.
  • Service delivery objectives of local government and how the various technical functions fit into these. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems using critical and creative thinking processes to identify how the various technical service areas within local government operate and fulfil its service delivery objectives to the general community. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organisation or community to enhance own understanding and knowledge of each technical services environment. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively in order to effectively rotate between the various technical services environment and gather the necessary knowledge and skills to enhance own work context. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information in order to effectively identify the various technical services and how they impact on overall service delivery within local government. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language in the modes of oral and/or written persuasion to gather information about the various technical services. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility to the environment and health of others to keep abreast of the latest developments and functions within each technical services environment. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of interrelated systems by recognising that the technical services offered by local government do not exist in isolation and is affected internal and external factors in defining the overall service delivery objectives. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Participate as responsible citizens in the life of local, national and global communities by ensuring that job rotation within different technical services environments add value to own work context and service delivery. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  58644   National Certificate: Local Government Support Services  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  LG SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Josmap Training Institute 
    2. Lewerb Holdings (PTY) Ltd 
    3. MANCOSA Pty (Ltd) 
    4. Mortarboard Training Solutions 
    5. Petra Institute of Development 
    6. Regent Business School (Pty) Ltd t/a Regent Business School 
    7. Tloumogale Business Development & Consulting 
    8. Tshwane Training Institute (PTY) LTD. 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.