SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Participate in a problem solving work group 
SAQA US ID UNIT STANDARD TITLE
246617  Participate in a problem solving work group 
ORIGINATOR
SGB Pulp and Paper 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 06 - Manufacturing, Engineering and Technology Manufacturing and Assembly 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended for a person who has to participate actively in a problem solving work group. This will ensure that the obstacles to production efficiency in a tissue conversion operation are cleared in accordance with safe and accepted work practices.

A person credited with this unit standard is able to:
  • Explain the problem solving process.
  • Explain the dynamics of a constructive problem solving work group.
  • Identify deviating events and trends.
  • Collect data possibly relevant to determining the cause of the problem.
  • Contribute to the analyses of causal factors and identifying the cause of the problem.
  • Contribute to establishing the optimum action to be taken and making recommendations.
  • Contribute to implementing solutions and carry out follow-up activities.

    This will ensure that problem solving in a tissue conversion operation is performed in accordance with procedures and accepted work practices. This competence will enhance the learner's employability and career options in all occupations where knowledge of problem solving is needed. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Description of required skills:
  • Communication and mathematical literacy, NQF Level 3.
  • Persons attempting this unit standard are required to read, understand and interpret textbooks of a technical nature.
  • Competence in NQF Level 4 US: "Perform Statistical Process Control in a process environment". 

  • UNIT STANDARD RANGE 
    The context of this unit standard includes a complete tissue conversion process including final packing operations if in-line packaging is performed. Processes included are diaper conversion, femcare product conversion, roll tissue conversion and cut tissue conversion.

    The level assigned to this unit standard is appropriate because the process requires a wide range of cognitive skills and offers a considerable choice of solutions. A broad knowledge base incorporating some theoretical concepts, analytical interpretation of information, informed judgement and a range of sometime innovative responses to concrete but often unfamiliar problems are employed. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Explain the problem solving process. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    A formal problem solving methodology is explained in accordance with specified requirements. 

    ASSESSMENT CRITERION 2 
    Problem solving strategies are explained in terms of life and workplace applications. 
    ASSESSMENT CRITERION RANGE 
    Workplace applications may include:
  • Process.
  • Pneumatics.
  • Product, mechanical and electrical problems.
     

  • ASSESSMENT CRITERION 3 
    Behavioural obstacles to efficient problem solving are identified and explained in accordance with specified requirements. 

    ASSESSMENT CRITERION 4 
    Group dynamics which contribute to efficient problem solving are described in terms of the principles of group work. 

    ASSESSMENT CRITERION 5 
    Own role and contribution to group activities are explained in accordance with specified requirements. 

    SPECIFIC OUTCOME 2 
    Identify deviating events. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Types of deviations that could occur are explained with the assistance of workplace examples. 
    ASSESSMENT CRITERION RANGE 
    Process deviations may include:
  • Waste.
  • Low productivity.
  • Out of specification raw materials.
  • Out of control production parameters.

    Product deviations may include:
  • Product non-conformances.
  • Waste.
     

  • ASSESSMENT CRITERION 2 
    Simple statistical process control methods are explained in terms of their use to identify deviations. 

    ASSESSMENT CRITERION 3 
    Statistical process control methods are used to monitor a range of parameters. 

    ASSESSMENT CRITERION 4 
    Process deviations and potential deviations are identified as applicable to own workplace. 
    ASSESSMENT CRITERION RANGE 
    Deviations and potential deviation types may include:
  • Trends.
  • Oscillations.
  • Extreme points.
  • Abnormal data sequences.
     

  • ASSESSMENT CRITERION 5 
    Product quality deviations and potential deviations are identified as applicable to own workplace. 
    ASSESSMENT CRITERION RANGE 
    Deviations and potential deviation types may include:
  • Trends.
  • Oscillations.
  • Extreme points.
  • Abnormal data sequences.
     

  • ASSESSMENT CRITERION 6 
    Extent and impact of deviations are quantified in terms of a tissue conversion operation. 

    ASSESSMENT CRITERION 7 
    An accurate problem statement is formulated using correct terminology. 

    SPECIFIC OUTCOME 3 
    Collect data relevant to solving the problem. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Relevant data and data sources are identified that may cause the problem and as applicable to the problem solving methodology. 
    ASSESSMENT CRITERION RANGE 
    Data may include:
  • Machine parameters.
  • Product tests, analyses.
  • Special check results.
  • Information obtained from machine manuals and personal accounts of events leading to the problem.

    Sources may include:
  • Assistance obtained from support functions.
     

  • ASSESSMENT CRITERION 2 
    Relevant data is collected in accordance with the type of problem. 

    ASSESSMENT CRITERION 3 
    Data is analysed to confirm or refute possible causes. 

    SPECIFIC OUTCOME 4 
    Contribute to the analyses of causal factors and the identification of the cause of the problem. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Results are compared to findings obtained by other members of the group 

    ASSESSMENT CRITERION 2 
    Possible causes are formulated in accordance with the type of problem and using appropriate terminology. 

    ASSESSMENT CRITERION 3 
    Causes are analysed in terms of the data obtained and its potential to cause the problem. 

    ASSESSMENT CRITERION 4 
    A most likely cause is selected and motivated based on the analysis. 

    SPECIFIC OUTCOME 5 
    Contribute to implementing solutions and carry out follow-up activities. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Recommendations are formulated in order to address the problem. 

    ASSESSMENT CRITERION 2 
    Chosen actions are checked for compliance with the (standard operating) instructions. 

    ASSESSMENT CRITERION 3 
    The optimum action is implemented in accordance with workplace procedures. 

    ASSESSMENT CRITERION 4 
    Changes in variables are monitored and evaluated against the expected results. 

    ASSESSMENT CRITERION 5 
    On-going or new problems are addressed in the light of other options identified during the analysis. 
    ASSESSMENT CRITERION NOTES 
    On-going problems should be referred if a solution is not found within a specified time limit. 

    ASSESSMENT CRITERION 6 
    Prescribed documentation is completed in accordance with workplace procedures. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    An assessor, accredited with a relevant NQF 4 or higher qualification, will assess the learner's competency.
  • Only an assessor with at least three years experience in a tissue conversion operation will assess the learner's competency.
  • Anyone assessing a learner or moderating the assessment of a learner against this Qualification must be registered as an Assessor with the relevant ETQA. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The qualifying learner understands and can:
  • Explain the problem solving process.
  • Explain the dynamics of a constructive problem solving work group.
  • Identify deviating events and trends.
  • Collect data possibly relevant to determining the cause of the problem.
  • Contribute to the analyses of causal factors and identifying the cause of the problem.
  • Contribute to establishing the optimum action to be taken and making recommendations.
  • Contribute to implementing solutions and carry out follow-up activities. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    The learner is able to identify and solve problems in which responses display that responsible decisions, using critical and creative thinking, have been made by:
  • Applying knowledge of a formal problem solving methodology.
  • Explaining the types of product and process deviations that could occur.
  • Understanding that continuing problems should be referred if a solution is not found within a specified time limit.

    Refer to the following Specific Outcome(s):
  • Explain the problem solving process.
  • Identify deviating events.
  • Contribute to the analyses of causal factors and the identification of the cause of the problem. 

  • UNIT STANDARD CCFO WORKING 
    The learner is able to work effectively with others as a member of a team, group, organisation or community by:
  • Describing group dynamics which contribute to efficient problem solving and explaining own role and contribution to group activities.
  • Participating in the problem solving group.

    Refer to the following Specific Outcome(s):
  • Explain the problem solving process.
  • Contribute to implementing solutions and carry out follow-up activities. 

  • UNIT STANDARD CCFO ORGANISING 
    The learner is able to organise and manage himself and his activities responsibly and effectively by:
  • Applying knowledge of problem solving methodologies to go about the process in an organised manner.

    Refer to all Specific Outcomes. 

  • UNIT STANDARD CCFO COLLECTING 
    The learner is able to collect, analyse, organise and critically evaluate information when:
  • Understanding the products and processes in the system and analysing the deviations to find a solution to a problem.
  • Collecting data and analysing data to find the cause of the problem.
  • Monitoring changes in variables and evaluating them against the expected results.

    Refer to the following Specific Outcome(s):
  • Explain the problem solving process.
  • Collect data relevant to solving the problem.
  • Contribute to the analyses of causal factors and the identification of the cause of the problem.
  • Contribute to implementing solutions and carry out follow-up activities. 

  • UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively by using mathematical and/or language skills in the modes of oral and/or written presentations by:
  • Communicating and contributing in meetings.
  • Using pulp and paper problem solving terminology.
  • Collecting and analysing data to solve the problem.
  • Completing all relevant workplace documentation.

    Refer to the following Specific Outcome(s):
  • Explain the problem solving process.
  • Identify deviating events.
  • Contribute to the analyses of causal factors and the identification of the cause of the problem.
  • Contribute to implementing solutions and carry out follow-up activities. 

  • UNIT STANDARD CCFO SCIENCE 
    The learner is able to use science and technology effectively and critically, showing responsibility towards the environment and health of others by:
  • Applying technological principles to obtain information and solve problems.

    Refer to the following Specific Outcome(s):
  • Identify deviating events.
  • Collect data relevant to solving the problem.
  • Contribute to the analyses of causal factors and the identification of the cause of the problem.
  • Contribute to implementing solutions and carry out follow-up activities. 

  • UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by rrecognising that problem solving contexts do not exist in isolation by:
  • Explaining the purpose of the process of problem solving as well as the relationship to the supplier and customer's process/requirements.

    Refer to all Specific Outcomes. 

  • UNIT STANDARD CCFO CONTRIBUTING 
    Contribute to the full personal development of each learner and the social and economic development of the society at large by:
  • Understanding the importance of solving operational problems in tissue conversion operations and the effect it has on the growth and development of the organisation, its customers and employees.

    Refer to all Specific Outcomes. 

  • UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Application:

    This unit standard may also find application within:
  • NSB 01: Agriculture and Nature Conservation.
  • NSB 03: Business, Commerce and Management Studies.
  • Other fields within NSB 06: Manufacturing, Engineering and Technology.
  • NSB 10: Physical, Mathematical, Computer and Life Sciences.
  • NSB 11: Services.
  • NSB 12: Physical Planning and Construction.


    Supplementary Information:

    Terms and Definitions:
  • Standard operating procedures: The documented practice(s) defining the who, what, and when of quality activities. 

  • QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  59037   Further Education and Training Certificate: Tissue Conversion  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2015-06-30  FPMSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.