SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Implement emergency count procedures 
SAQA US ID UNIT STANDARD TITLE
246741  Implement emergency count procedures 
ORIGINATOR
SGB Hospitality, Gaming & Leisure 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04  3 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended for learners working at a supervisory level in the gaming industry. The learner will gain an in depth understanding of emergency count procedures and the implementation thereof according to pertinent legislation. The sub-field will benefit by having emergency count procedures conducted efficiently, adhering to compliance standards.

On achievement of this unit standard the learner will understand and be able to:
  • Follow appropriate procedures when implementing emergency count.
  • Follow appropriate process when conducting emergency count.
  • Accept emergency count into cash desk.
  • Develop a plan to avoid emergency count.

    On completion of this unit standard the learner should be ready to develop learning in further, more complex processes related to a managerial role in the implementation of emergency count procedures. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in:
  • Compliance issues within gaming environment.
  • Mathematical Literacy at NQF Level 3 or equivalent.
  • Communication at NQF Level 3 or equivalent. 
    		•

    UNIT STANDARD RANGE 
    Where applicable, range statements have been included under individual specific outcomes or assessment criteria. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Follow appropriate procedures when implementing emergency count. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Inform appropriate personnel of the need to implement an emergency count procedure. 

    ASSESSMENT CRITERION 2 
    Keys to drop boxes are signed out according to key signing procedures. 

    ASSESSMENT CRITERION 3 
    Necessary procedures are enforced to ensure that the operation runs smoothly. 

    ASSESSMENT CRITERION 4 
    All relevant documentation is utilised to continue the emergency count. 

    SPECIFIC OUTCOME 2 
    Follow appropriate process when conducting emergency count. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Statistics for the drop or handle are retrieved from the gaming department. 

    ASSESSMENT CRITERION 2 
    Bill-validators/drop boxes are retrieved from the gaming floor involving relevant personnel. 

    ASSESSMENT CRITERION 3 
    Count procedure is conducted in the count room according to company procedures. 

    ASSESSMENT CRITERION 4 
    Relevant documentation is completed according to company procedure. 

    ASSESSMENT CRITERION 5 
    Emergency count procedure is performed accurately according to organisational procedure. 

    ASSESSMENT CRITERION 6 
    Emergency count procedure is performed according to gaming board requirements. 

    SPECIFIC OUTCOME 3 
    Accept emergency count into cash desk. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Appropriate documentation is completed to ensure variances if any are recorded accurately. 

    ASSESSMENT CRITERION 2 
    Relevant documentation is distributed to appropriate personnel according to company procedure. 

    ASSESSMENT CRITERION 3 
    Relevant documentation is filed for inclusion on cash desk reconciliation. 

    SPECIFIC OUTCOME 4 
    Develop a plan to avoid emergency count. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Circumstances resulting in an emergency count are identified and analysed as they occur in the workplace. 

    ASSESSMENT CRITERION 2 
    Preventative measures are put into place to avoid circumstances resulting in an emergency count from arising. 

    ASSESSMENT CRITERION 3 
    A set of procedures is devised to prevent the recurrence of circumstances which would result in an emergency count. 

    ASSESSMENT CRITERION 4 
    The set of procedures are put into practice in the workplace. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed against this unit standard, including through the Recognition of Prior Learning (RPL), may apply to an assessment agency, assessor or provider institution accredited by the relevant Education and Training Quality Assurance body (ETQA), or one with an appropriate memorandum of understanding (MOU) with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard, or assessing this unit standard, must be accredited as a provider with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA, or one with an appropriate MOU with the relevant ETQA. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The knowledge, which should be embedded in the process to enable the learner to become competent in all of the Specific Outcomes, includes:
  • Relevant emergency count procedures.
  • Relevant cash handling procedures.
  • Relevant paperwork.
  • Compliance issues relevant to emergency count. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO WORKING 
    Teamwork is evidenced when relevant personnel assist in the count procedure to ensure its smooth operation. 

    UNIT STANDARD CCFO COLLECTING 
    Collecting and analysing information is highlighted when analysing statistics received from the gaming department. 

    UNIT STANDARD CCFO COMMUNICATING 
    Effective communication is necessary when appropriate personnel are informed of the need to implement an emergency count procedure. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  59098   Further Education and Training Certificate: Gaming Supervision  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CATHSSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.