![]() |
All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |
SOUTH AFRICAN QUALIFICATIONS AUTHORITY |
REGISTERED UNIT STANDARD: |
Apply the principles and concepts of emotional intelligence to the management of self and others |
SAQA US ID | UNIT STANDARD TITLE | |||
252031 | Apply the principles and concepts of emotional intelligence to the management of self and others | |||
ORIGINATOR | ||||
SGB Generic Management | ||||
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY | ||||
- | ||||
FIELD | SUBFIELD | |||
Field 03 - Business, Commerce and Management Studies | Generic Management | |||
ABET BAND | UNIT STANDARD TYPE | PRE-2009 NQF LEVEL | NQF LEVEL | CREDITS |
Undefined | Regular | Level 5 | Level TBA: Pre-2009 was L5 | 4 |
REGISTRATION STATUS | REGISTRATION START DATE | REGISTRATION END DATE | SAQA DECISION NUMBER | |
Reregistered | 2018-07-01 | 2023-06-30 | SAQA 06120/18 | |
LAST DATE FOR ENROLMENT | LAST DATE FOR ACHIEVEMENT | |||
2024-06-30 | 2027-06-30 |
In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise. |
This unit standard does not replace any other unit standard and is not replaced by any other unit standard. |
PURPOSE OF THE UNIT STANDARD |
This Unit Standard is intended for managers in all economic sectors. These managers would typically be second level managers such as heads of department, section heads or divisional heads, who may have more than one team reporting to them.
The qualifying learner is capable of: |
LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING |
It is assumed that learners are competent in:
|
UNIT STANDARD RANGE |
Specific Outcomes and Assessment Criteria: |
SPECIFIC OUTCOME 1 |
Demonstrate knowledge and understanding of the principles and concepts of emotional intelligence in respect of life and work relations. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
The principles of emotional intelligence are explained with reference to examples from life and work situations. |
ASSESSMENT CRITERION 2 |
The concepts of emotional intelligence are described with reference to examples. |
ASSESSMENT CRITERION RANGE |
The concepts of emotional intelligence include, but are not limited to, self-confidence, self-awareness, self-esteem and locus of control. |
SPECIFIC OUTCOME 2 |
Analyse the role of emotional intelligence in interpersonal and intrapersonal relationships in life and work situations. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
The importance of personal and interpersonal competencies is explained in relation to interactions in life and work situations. |
ASSESSMENT CRITERION 2 |
Techniques for giving and receiving feedback are analysed to identify practices reflecting emotional intelligence. |
SPECIFIC OUTCOME 3 |
Analyse the impact of emotional intelligence on life and work interactions. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
The positive and negative impact of emotional intelligence is motivated through examples on intrapersonal and interpersonal level. |
ASSESSMENT CRITERION 2 |
The consequences of applying emotional intelligence are explained with reference to examples from life and work situations. |
ASSESSMENT CRITERION RANGE |
Examples could include, but are not limited to self-esteem, motivation, interpersonal conflict, positive work environment, managing stress and improved productivity. |
SPECIFIC OUTCOME 4 |
Evaluate own level of emotional intelligence in order to determine development areas. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
Own responses to life and work situations are analysed in terms of the principles and concepts of emotional intelligence. |
ASSESSMENT CRITERION 2 |
Strengths and weaknesses are analysed with reference to the concepts and principles of emotional intelligence in order to identify development areas. |
ASSESSMENT CRITERION 3 |
Techniques for improving own emotional intelligence are described in relation to development areas identified. |
UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS |
UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE |
The knowledge underpinning the above specific outcomes is:
|
UNIT STANDARD DEVELOPMENTAL OUTCOME |
N/A |
UNIT STANDARD LINKAGES |
N/A |
Critical Cross-field Outcomes (CCFO): |
UNIT STANDARD CCFO IDENTIFYING |
The learner is able to identify and solve problems in which responses show that responsible decisions using critical and creative thinking have been made in relation to the multi-dimensional complexities of emotional intelligence. |
UNIT STANDARD CCFO WORKING |
The learner is able to work as a member of a team in improving the emotional intelligence in life and work situations. |
UNIT STANDARD CCFO ORGANISING |
The learner is able to organise and manage him/herself and his/her activities responsibly and effectively applying the principles of emotional intelligence in life and work situations. |
UNIT STANDARD CCFO COLLECTING |
The learner is able to collect, organise and critically evaluate information in applying this information in relation to emotional intelligence in life and work situations. |
UNIT STANDARD CCFO COMMUNICATING |
The learner is able to communicate effectively using visual, mathematics and language skills in the modes of oral and/or written presentations in relation to emotional intelligence. |
UNIT STANDARD CCFO DEMONSTRATING |
The learner is able to demonstrate an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation in applying knowledge of and insight into emotional intelligence to self and others. |
UNIT STANDARD ASSESSOR CRITERIA |
N/A |
REREGISTRATION HISTORY |
As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. |
UNIT STANDARD NOTES |
N/A |
QUALIFICATIONS UTILISING THIS UNIT STANDARD: |
ID | QUALIFICATION TITLE | PRE-2009 NQF LEVEL | NQF LEVEL | STATUS | END DATE | PRIMARY OR DELEGATED QA FUNCTIONARY | |
Elective | 59201 | National Certificate: Generic Management | Level 5 | Level TBA: Pre-2009 was L5 | Reregistered | 2023-06-30 | As per Learning Programmes recorded against this Qual |
Elective | 59258 | National Certificate: Polygraphy | Level 5 | Level TBA: Pre-2009 was L5 | Reregistered | 2023-06-30 | SAS SETA |
Elective | 63369 | National Diploma: Trade Union Practice | Level 5 | NQF Level 05 | Reregistered | 2023-06-30 | ETDP SETA |
PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: |
This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here. |
1. | Abantu Sikhona Trading and Projects (Pvt) Ltd |
2. | Abinet Training and Development |
3. | ACCEPTABLE SOLUTIONS CC |
4. | ADAMOPIX PTY LTD |
5. | Afri Training Institute |
6. | AIYANA HAIR AND BEAUTY |
7. | ALFC PTY LTD |
8. | ALIC GLOBAL PROJECT TRADE |
9. | All Risk Management |
10. | Amalungelo Training Group |
11. | AMATHUBA HUB |
12. | APHELELE AMAGEZA |
13. | Art Versatile |
14. | AUXESIS CONSULTING |
15. | AZISA GLOBAL PTY LTD |
16. | BAHF HOLDINGS |
17. | Bapela Global Concept |
18. | BDCE |
19. | BONTLE VBA PROJECTS |
20. | BRADLEY INTERNATIONAL TRAINING INSTITUTE |
21. | Brain eBox |
22. | Brainwave Projects 707 |
23. | Bravo Group Manufacturing |
24. | Bucks Bub Trading 5 |
25. | BW Skills Developers t/a Business World |
26. | C&L Skills Management |
27. | CBM Training |
28. | CC |
29. | Cedars Academy for Technical Training |
30. | Centre for Entrepreneurship Management and Innovation |
31. | CENTRE OF WISDOM |
32. | Chere Consulting |
33. | Commerce Edge South Africa |
34. | CSG Skills Institute |
35. | CUMLAUDE INSTITUTE |
36. | DANTONETIX PTY LTD |
37. | DEGO CONSULTANTS |
38. | doro-ella |
39. | DR CL SMITH FOUNDATION |
40. | Duja Consulting |
41. | Eden Training Academy |
42. | EDUCATED RISK INVESTMENTS 138 |
43. | EDZANI COMMUNITY DEVELOPMENT AND CONSULTANCY |
44. | Elada Institute |
45. | English Business Skills Training |
46. | Ernst & Young Inc |
47. | Essential Skills Development |
48. | EXECUPRIME BUSINESS COLLEGE |
49. | Experiential Technologies |
50. | Finance & Asset Management Consultants |
51. | Future Performance Training |
52. | FUZE GROUP HOLDING CORPORATION |
53. | GCINA HUMAN POTENTIAL PTY LTD |
54. | Genesis Investment Advisors |
55. | GEORGE URQUHART ENTERPRISES CC |
56. | Gold Class Group |
57. | GOLDBERG DE VILLIERS EN MYBURGH |
58. | Governess Connection (Pty) Ltd |
59. | Greenchild Project |
60. | Growth Point Learning Solutions |
61. | Haggai Academy of Learning |
62. | HR Consultancy and Learning |
63. | HR Matters |
64. | HYBRID DYNAMICS |
65. | i-Fundi |
66. | IdleAds |
67. | IMBOKODO BUSINESS NETWORKS PTY LTD |
68. | INDALO TRADINGS PTY LTD |
69. | Injabulo Home Grown Learning and Development Solutions |
70. | INSTITUTE FOR LEADERSHIP AND RESEARCH |
71. | Institute of People Development |
72. | Intelligent Africa Marketing & Training |
73. | Intelligo Solutions |
74. | International Institute of Business & Management IIBM |
75. | Izipho Zomphakathi Multiskills |
76. | JVR Academy |
77. | K & Y Training Solutions |
78. | KENO CONSULTING |
79. | Khulani HR Consultancy |
80. | Khulisane Academy |
81. | Kingsbury International College (SA) |
82. | Kitchersaulos Trading and Projects |
83. | KLM Empowered Human Solutions Specialists |
84. | KOFTECH INSTITUTE OF TECHNOLOGY |
85. | KVR Training and Business Solutions |
86. | KweLanga Training |
87. | Kwezi Lomso Training and Services |
88. | Kwindla Institute of Learning and Consulting |
89. | KZN Business Training Centre |
90. | Lanham-Love Consulting |
91. | LEANO HUMAN CAPITAL SOLUTIONS |
92. | Learning and Performance Academy |
93. | Levels of Leadership |
94. | LIP Holdings |
95. | LNR Training and Development |
96. | LSC Staffing Solutions |
97. | Lulwandle Training Consultants |
98. | Maccauvlei Learning Academy |
99. | MADYONZI TRADING AND PROJECTS |
100. | MAFUMANI TRADING |
101. | Magos Group |
102. | Makarios Leadership Academy |
103. | MALABA TRAINING PROJECTS |
104. | Management Development Institute of South Africa |
105. | Matholwane Consuting |
106. | Mcanyi Group |
107. | Megro Learning Lowveld |
108. | Meleric Holdings |
109. | Merit Business Institute |
110. | Mikyle Consulting |
111. | Mila Cleaning Services |
112. | ML Viljoen Consultants |
113. | Moripe Business Training and Consultants |
114. | Mpembe Project Management |
115. | MPHOLAFUDI HOLDINGS TRADING AS MPHOLAFUDI INSTITUTE |
116. | Mudi dynamics |
117. | MWG Logistical Services |
118. | Myfamily Projects and Consulting |
119. | NBnet Consultancy & Projects |
120. | NEMBA CAPITAL CC |
121. | NEWBRIDGE INSTITUTE PTY LTD |
122. | NewSkills Consulting |
123. | Nkhululeko Project Management and Construction |
124. | Novel Idea Trading 98 |
125. | Novel Idea Training 98 |
126. | NRBC TRAINING AND DEVELOPMENT PTY LTD |
127. | NS Zonke Management Consultants |
128. | Orange Training Academy |
129. | PAM INTER GROUP PTY LTD |
130. | Pedant Development Services |
131. | PEOPLE INSPIRED HR |
132. | Phiwokuhle Projects |
133. | PINNACLE SKILLS EVOLUTION |
134. | Primeserv Corporate Solutions |
135. | Prodigy Business Services |
136. | PROJECT MANAGEMENT CONNECTION PTY LTD |
137. | Propat |
138. | Prosam Consulting & Training Group |
139. | Puisanong Investment Enterprises |
140. | PurpleGrowth Training & Executive Coaching |
141. | RHIFUMO LERUO |
142. | ROBIN T J THOMAS BUSINESS CONSULTANT |
143. | Rock Lilly Connections |
144. | Royalty Training Institution |
145. | SADHANA GOVENDER PROJECT CONSULTANTS |
146. | Sanoj Project Solutions |
147. | Shirs Vision Compleadev |
148. | Signature Support |
149. | SirSam Consulting |
150. | Sisekelo Sustainability Institute |
151. | Siseko Management Institute |
152. | Siyakha Learning |
153. | Skills Development Professionals Pty Ltd |
154. | Solstice Human Capital |
155. | Stellenbosch Graduate Institute |
156. | Super Management (Natal) |
157. | Talwin Consulting |
158. | The Business School of South Africa |
159. | The Fundamentals Training Centre |
160. | The Human Resource Practice |
161. | THE WATER ACADEMY |
162. | THINKFREE AFRICA |
163. | Thinking Mind |
164. | TMT Training Institute |
165. | TPM TRAINING ACADEMY |
166. | Training Business 2 Business |
167. | Tri-Anagram |
168. | Trilennium |
169. | TRUE REAL ESTATE COLLEGE |
170. | TSIBA Education |
171. | Tsingamo Management Consultant and People development (PTY) |
172. | TURNING ECONOMIC TABLES INVESTMENTS PTY LTD |
173. | TWASA |
174. | Ucademy |
175. | UKZN EXTENDED LEARNING |
176. | Umzansi Fretex Consultancy |
177. | UNIVERSITY OF JOHANNESBURG |
178. | URBANAC TRAINING PTY.LTD |
179. | VAITI STAFFING TRAINING SOLUTIONS |
180. | VRV SINGH ENTERPRISES LTD |
181. | Vulindlela Human Performance Technology |
182. | Yenza Umehluko/Make a Difference |
183. | YOLANDE TOOHEY CONSULTANTS PTY LTD |
All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |