SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Apply the principles of knowledge management 
SAQA US ID UNIT STANDARD TITLE
252044  Apply the principles of knowledge management 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for managers in all economic sectors. These managers would typically be second level managers such as heads of department, section heads or divisional heads, who may have more than one team reporting to them.

The qualifying learner is capable of:
  • Demonstrate knowledge and understanding of the concepts and components of knowledge management.
  • Analyse a unit according the entity's knowledge management policies and procedures.
  • Develop a knowledge management implementation plan for a unit. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in:
  • Communication at NQF Level 4.
  • Mathematical Literacy at NQF Level 4.
  • Computer Literacy at NQF Level 4. 

  • UNIT STANDARD RANGE 
  • The learner is required to apply the learning in respect of his/her own area of responsibility.
  • Unit refers to the division, department or business unit in which the learner is responsible for managing and leading staff.
  • Entity includes, but is not limited to, a company, business unit, public institution, small business, Non-Profit Organisation or Non-Governmental Organisation. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Demonstrate knowledge and understanding of the concepts and components of knowledge management. 
    OUTCOME RANGE 
    The concept 'knowledge management' includes the knowledge economy, tacit and codified, knowledge assets, knowledge workers, information management, intellectual property, intellectual capital, information management, the learning organisation and knowledge creation, sharing and transfer. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The driving forces of the knowledge economy are explained with examples. 

    ASSESSMENT CRITERION 2 
    The components of a system for institutionalising knowledge management are described according to accepted knowledge management theory and practice. 
    ASSESSMENT CRITERION RANGE 
    Components of a knowledge management system could include mechanisms, strategies, policies and structures.
     

    ASSESSMENT CRITERION 3 
    The importance of knowledge management in managing the knowledge assets for achieving competitive advantage is explained in relation to an entity. 

    ASSESSMENT CRITERION 4 
    The results of managing knowledge are explained in relation to an entity. 

    SPECIFIC OUTCOME 2 
    Analyse a unit according the entity's knowledge management policies and procedures. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Analyse the current practices in a unit in relation to the knowledge management policies and procedures of an entity. 

    ASSESSMENT CRITERION 2 
    Compare the knowledge management practices of a unit to those of other units in an entity. 

    ASSESSMENT CRITERION 3 
    Interpret the findings of the analysis to identify strengths and weaknesses. 

    ASSESSMENT CRITERION 4 
    Consolidate the findings in a report with recommendations on improvements within a unit and an entity. 

    SPECIFIC OUTCOME 3 
    Develop a knowledge management implementation plan for a unit. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The role of the unit manager in implementing the knowledge management plan is described in relation to other role players in the entity. 

    ASSESSMENT CRITERION 2 
    An operational plan is developed for managing knowledge in a unit in relation to the policies and procedures of an entity. 
    ASSESSMENT CRITERION RANGE 
    The operational plan includes activities, role players, time-scale, measurements, costs, benefits and potential risks.
     

    ASSESSMENT CRITERION 3 
    The operational plan is promoted within a unit and an entity in order to encourage commitment. 
    ASSESSMENT CRITERION RANGE 
    The promotion of the plan could include explaining the principles of knowledge management to team members, acting as a change agent for knowledge management, and creating an enabling environment for the creation, transfer and sharing of knowledge within a unit and an entity.
     

    ASSESSMENT CRITERION 4 
    The implementation of the plan is described in accordance generally accepted knowledge management theory and practice. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    N/A 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Theory and principles of knowledge management.
  • Intellectual property.
  • Intellectual capital.
  • Knowledge economy.
  • Organisational learning.
  • Learning organisation.
  • Creation, sharing and storage on knowledge. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    The learner is able to identify and solve problems in which responses show that responsible decisions using critical and creative thinking have been made in relation to managing knowledge in a unit. 

    UNIT STANDARD CCFO WORKING 
    The learner is able to work as a member of a team in promoting sound knowledge management practices in a unit. 

    UNIT STANDARD CCFO ORGANISING 
    The learner is able to organise and manage him/herself and his/her activities responsibly in managing the knowledge in a unit. 

    UNIT STANDARD CCFO COLLECTING 
    The learner is able to collect, organise and critically evaluate information and applying this in managing the knowledge in a unit. 

    UNIT STANDARD CCFO COMMUNICATING 
    The learner is able to communicate effectively using visual, mathematics and language skills in the modes of oral and/or written presentations in communicating with team members in relation to managing the knowledge in the unit. 

    UNIT STANDARD CCFO DEMONSTRATING 
    The learner is able to demonstrate an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation in applying knowledge of and insight into the complexity of managing knowledge. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  59201   National Certificate: Generic Management  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Fundamental  73129   National Diploma: Public Relations Practice  Level 5  NQF Level 05  Reregistered  2023-06-30  SERVICES 
    Elective  63369   National Diploma: Trade Union Practice  Level 5  NQF Level 05  Reregistered  2023-06-30  ETDP SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Academy of York Pty Ltd 
    2. All Access Holdings 
    3. Asiphokuhle Training and Research Institute 
    4. Avenida (Pty) Ltd 
    5. BRIGHT IDEA PROJECTS 447 PTY LTD T/A MIND -THE- GAP 
    6. Business Management Training College (Pty) Ltd 
    7. Change Strategies Consulting Services CC 
    8. Chartall Business College 
    9. College of Production Technology 
    10. Compuscan Academy 
    11. CONNEMARA CONSULTING (PTY) LTD 
    12. DISASTER MANAGEMENT SOLUTIONS (PTY) LTD (DMS) 
    13. Edutel Wholesale & Retail Academy 
    14. Gemini Training And Development Pty Ltd 
    15. Golden Ratio College 
    16. IKHWEZI MANAGEMENT AND TRAINING INSTITUTE CC 
    17. Infomage 
    18. IQ Skills Academy (PTY) LTD. 
    19. Izwelethu Black Diamond 
    20. Kairos Training College 
    21. Kgolo Institute 
    22. KLM EMPOWERED HUMAN SOLUTIONS SPECIALISTS PTY LTD 
    23. KN Business Solutions 
    24. Leverage Leadership 
    25. LO Tantsi Fire Consultants CC. 
    26. Maile Consulting 
    27. Mamuhle Academy 
    28. MASTERSTART (PTY) LTD 
    29. Mcebo Technologies 
    30. MEGRO LEARNING LOWVELD 
    31. Milpark Education (Pty) Ltd (previously known as Milpark Business School) 
    32. Mortarboard Training Solutions 
    33. MSC Education Holdings (Pty) Ltd 
    34. Nela Kahle 80 cc 
    35. P&L Hardware(Pty)Ltd 
    36. Pioneer Business Consulting 
    37. Plastics Federation of South Africa (MIDRAND) (TP) 
    38. Plastics Federation of South Africa (WESTMEAD) (TP) 
    39. Princetop Corporative Training (Pty) Ltd 
    40. Progressive School of Business and Engineering (Pty) 
    41. PTDEV (Pty) Ltd 
    42. RED AND YELLOW 
    43. Revival Training Academy 
    44. Ronald Sewell & Associates SA (Pty) Ltd T/A Sewells (BRYANSTON) (TP) 
    45. SANDVIK MINING & CONSTRUCTION RSA (PTY) LTD 
    46. Sebenzisanane Human Capital 
    47. SIGNA ACADEMY PTY LTD 
    48. South African Corporate Training Association 
    49. Talent Centre Training 
    50. Thinking Mind Trading 
    51. Thubelihle Graduate Institute 
    52. Transafric Consulting Pty Ltd 
    53. Tshepang Consulting & Project 
    54. Tshwane Training Institute (PTY) LTD. 
    55. Tumpu Trading and Projects 
    56. Tusanang Training Academy 
    57. Umqondo Consultancy 
    58. UNIVERSITY OF BUSINESS EXCELLENCE(PTY)LTD 
    59. Varsity Academy 
    60. Vicmat Consultants 
    61. WEINVEST INVESTMENT CC 
    62. Ya Hina Management Consulting and projects 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.