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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Manage volunteers in an extension project or event 
SAQA US ID UNIT STANDARD TITLE
252470  Manage volunteers in an extension project or event 
ORIGINATOR
SGB Agricultural Extension 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 01 - Agriculture and Nature Conservation Primary Agriculture 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is for extension personnel in the related technical field to apply the principles of extension management.

The learner achieving this unit standard in combination with other content-related unit standards will be able to express an understanding of the need for and the value in volunteerism and be able to develop strategies to recruit, select and train volunteers in the extension field.

Learners achieving this unit standard will be able to:
  • Implement strategies to recruit and select volunteers.
  • Select and appoint volunteers to suitable positions.
  • Encourage group member participation in the formulation of objectives to ensure ownership.
  • Manage volunteers in a development environment.
  • Maximise volunteer retention.

    This unit standard will specifically contribute to the qualitative development of learners by providing skills and knowledge of community dynamics and institutional support in the context of development. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners accessing this unit standard will have demonstrated competence in communicating verbally and in writing at Level 4 on the NQF or equivalent. 

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Implement strategies to recruit and select volunteers. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The criteria are established for the recruitment of volunteers. 
    ASSESSMENT CRITERION RANGE 
    Required knowledge, skills and attributes, responsibilities, accountability and commitment.
     

    ASSESSMENT CRITERION 2 
    Motives of potential volunteers are identified. 
    ASSESSMENT CRITERION RANGE 
    Enjoyment, career opportunities, personal development, professional development, personal contribution to the communities and the desire to do something different.
     

    ASSESSMENT CRITERION 3 
    The recruitment of volunteers is motivated and a recruitment policy is identified. 
    ASSESSMENT CRITERION RANGE 
    Volunteers may be recruited for but not limited to; team support, coaching, management of projects or events, technical aspects, finance, facilities maintenance, marketing and committee establishment.
     

    SPECIFIC OUTCOME 2 
    Select and appoint volunteers to suitable positions. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Volunteers are assessed on the basis of their knowledge, skills, experience, commitment and constraints. 

    ASSESSMENT CRITERION 2 
    Volunteers are inducted and trained in extension related processes. 

    ASSESSMENT CRITERION 3 
    Goals for the group are set to achieve specified objectives within a broader context. 

    ASSESSMENT CRITERION 4 
    Volunteers are familiarised with communication channels, support networks, administration procedures, legal requirements and implications for individuals, safety procedures and social norms. 

    SPECIFIC OUTCOME 3 
    Encourage group member participation in the formulation of objectives to ensure ownership. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Clear objectives for the group are formulated and established. 

    ASSESSMENT CRITERION 2 
    Equal participation is encouraged through group member participation. 

    ASSESSMENT CRITERION 3 
    Facilitation methods are geared towards achieving set objectives. 

    ASSESSMENT CRITERION 4 
    Group members are empowered by transfer of necessary skills. 

    ASSESSMENT CRITERION 5 
    Group members are encouraged to think about solutions to the problem. 

    ASSESSMENT CRITERION 6 
    The best solution is sought through getting group members to debate their viewpoints and work towards finding common ground. 

    ASSESSMENT CRITERION 7 
    Group members are facilitated to provide alternatives, evaluate the alternative and select one for implementation. 

    SPECIFIC OUTCOME 4 
    Manage volunteers in a developmental environment. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Group participation is ensured and is equal and active. 

    ASSESSMENT CRITERION 2 
    Members of the group are empowered to express their viewpoints and participate in the discussions. 

    ASSESSMENT CRITERION 3 
    Facilitation methods are applied to manage volunteers towards goal achievement. 

    ASSESSMENT CRITERION 4 
    Conflicting ideas are managed to maximise participtation. 

    ASSESSMENT CRITERION 5 
    Progress and the facilitation process are monitored and evaluated. 

    SPECIFIC OUTCOME 5 
    Maximise volunteer retention in order to ensure continuity. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    A climate of recognition and support is developed to encourage volunteer retention. 

    ASSESSMENT CRITERION 2 
    Individual requirements of volunteers are identified and incorporated into job descriptions. 

    ASSESSMENT CRITERION 3 
    Volunteers are motivated through on-going supervision and feedback. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed, (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard must be accredited as a provider through the relevant ETQA by SAQA.
  • Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    A demonstrated understanding of:
  • Knowledge of developmental environment and applicable legislation.
  • Project management principles.
  • Communication strategies.
  • Related technical knowledge.
  • Knowledge of group dynamics.
  • Basic facilitation skills.
  • Knowledge of community development.
  • Concept of volunteerism.
  • Instruments to screen volunteers such as interviews, questionnaires and referral letters. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems using critical and creative thinking to advise on technical and developmental issues. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others when participating on project teams. 

    UNIT STANDARD CCFO ORGANISING 
    Organize and manage one-self and activities when participating as project team member. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, organise and evaluate information when delivering reports. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively and responsibly whilst reporting on project milestones. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology when on agricultural practices. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems when functioning in the extension environment. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Be culturally and aesthetically sensitive across a range of social contexts when interacting with communities. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  59409   National Certificate: Agricultural Extension  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  AgriSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.