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SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE:

Adapt to working in a client's work environment

SAQA US ID	UNIT STANDARD TITLE
253880	Adapt to working in a client's work environment
ORIGINATOR
SGB Generic Manufacturing, Engineering, Technology
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-
FIELD			SUBFIELD
Field 06 - Manufacturing, Engineering and Technology			Engineering and Related Design
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular	Level 3	NQF Level 03	3
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Passed the End Date - Status was "Reregistered"		2018-07-01	2023-06-30	SAQA 06120/18
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2024-06-30		2027-06-30

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard replaces:

US ID	Unit Standard Title	Pre-2009 NQF Level	NQF Level	Credits	Replacement Status
14720	Adapt to working in a client`s work environment	Level 3	NQF Level 03	3

PURPOSE OF THE UNIT STANDARD

The field of manufacturing, engineering and technology includes a client service orientation whereby individuals are required to perform engineering maintenance and support services within the client's environment.

This unit standard focuses on the skills and knowledge needed to work effectively on a range of client sites.

Learners have to demonstrate competency by adapting work practices to the client`s work environment and to demonstrate an understanding of the factors involved.

The learning outcomes in this unit standard contribute to the exit level outcomes required for most engineering qualifications at NQF Level 3.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

The following knowledge, skills attitude and/or equivalent:

Learning assumed to be in place:

Literacy and Communication and related Science and Technology at NQF Level 2.

This unit standard has been designed as part of a progression. It is one of a series of unit standards for learners in the field of manufacturing, engineering and technology.

The credits allocated to this unit standard also assume that a learner has already learned to use hand tools, and is able to work safely.

UNIT STANDARD RANGE

The scope and level of this unit standard is determined by the ranges as indicated under the specific outcomes.

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Understand, describe and discuss the employer's rules and procedures related to working off site.

OUTCOME RANGE

Rules and procedures include the following issues:

Travel, safety, quality, reporting.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

Results achieved:

Good contractor/client relationship is achieved and maintained throughout the process of fabrication, on a variety of client worksites.

Communication related to problems and progress is maintained with both the client and my employer.

Indicators:

Client's employment practices are described and adhered to.

Client's safety policies and procedures are described and adhered to.

Client's environmental policies and procedures are described and adhered to.

Issues arising are clarified with the client and my employer.

Confidentiality is maintained.

Understanding confirmed:

Demonstrate understanding by responding to `what`, `why` and `what if` questions on:
> Various facets of the contractor/client relationship.
> Changes in normal employment conditions while working on site.
> Reasons for maintaining confidentiality.

SPECIFIC OUTCOME 2

Determine the client's workplace policies and procedures and adapt work processes.

OUTCOME NOTES

Determine the client's workplace policies and procedures and adapt my work processes to ensure that they are appropriate:

Accept and comply with the client's safety and environmental policies and procedures.

Adapt and adhere to the client's employment practices.

OUTCOME RANGE

Safety policies and procedures include for e.g. avoiding restricted areas.

Adhering and adapting to client's employment practices include for e.g. observing break times, accepting transport and accommodation facilities.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

Results achieved:

Good contractor/client relationship is achieved and maintained throughout the process of fabrication, on a variety of client worksites.

Communication related to problems and progress is maintained with both the client and my employer.

Indicators:

Client's employment practices are described and adhered to.

Client's safety policies and procedures are described and adhered to.

Client's environmental policies and procedures are described and adhered to.

Issues arising are clarified with the client and my employer.

Confidentiality is maintained.

Understanding confirmed:

SPECIFIC OUTCOME 3

Understand, describe and discuss the relationship between contractor and client.

OUTCOME NOTES

Understand, describe and discuss and d the relationship between contractor and client in the context of the specific project:

Use the client's lines of communication despite working without direct supervision.

Understand and discuss the reasons for maintaining confidentiality.

OUTCOME RANGE

Relationship between contractor and client includes for e.g. the legal aspects.

Confidentiality applies to for e.g. salaries, prices, processes, technical specifications.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

Results achieved:

Good contractor/client relationship is achieved and maintained throughout the process of fabrication, on a variety of client worksites.

Communication related to problems and progress is maintained with both the client and my employer.

Indicators:

Client's employment practices are described and adhered to.

Client's safety policies and procedures are described and adhered to.

Client's environmental policies and procedures are described and adhered to.

Issues arising are clarified with the client and my employer.

Confidentiality is maintained.

Understanding confirmed:

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.

Any institution offering learning that will enable achievement of this unit standard must be accredited in terms of the criteria laid down by the relevant ETQA.

Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures.

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE

Attributes, descriptions, characteristics & properties:

Contracts.

Contractor/client relationships.

Purpose of:

Client policies, procedures and practices.

Adapting to client policies, procedures and practices.

Contractor/client contracts.

Processes, events, causes and effects, implications:

Of not adhering to client employment practices.

Of not complying with client safety and environmental policies and procedures.

Of not maintaining confidentiality.

Procedures and techniques:

Client safety, health and environment procedures.

Techniques for clarifying the client's procedures.

Techniques for dealing with conflict between my employer's requirements and the client's requirement.

Regulations, legislation, agreements, policies, standards:

Contractors' policies for working on site.

The content of applicable legislation and regulations.

Relationships, systems:

Relationship between the contractor's employees and the client's employees.

Relationship between the nature of the contractor/client relationship and the success of the project.

UNIT STANDARD DEVELOPMENTAL OUTCOME

N/A

UNIT STANDARD LINKAGES

N/A

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO IDENTIFYING

Identify and solve problems:

Recognise and resolve conflicts between my employer's and client's workplace practices.

Adapt to changes in normal working conditions related to client's working environment.

UNIT STANDARD CCFO WORKING

Work effectively with others:

Work with client's employees.

UNIT STANDARD CCFO ORGANISING

Organise and manage myself and my activities:

Adapt to client workplace procedures and practices while adhering to own company's rules for working on site.

UNIT STANDARD CCFO COLLECTING

Collect, analyse, organise and critically evaluate information:

Obtain, understand and use information related to client workplace practices and procedures.

UNIT STANDARD CCFO COMMUNICATING

Communicate effectively:

Report and discuss areas of conflict or potential conflict.

UNIT STANDARD CCFO DEMONSTRATING

Demonstrate an understanding of the world as a set of related systems:

Discuss the impact of the contractor/client relationship on the work experience.

UNIT STANDARD ASSESSOR CRITERIA

N/A

REREGISTRATION HISTORY

As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015.

UNIT STANDARD NOTES

This unit standard replaces unit standard 14720, "Adapt to working in a client's work environment", Level 3, 3 credits.

This unit standard (SAQA ID: 14720), was previously registered as "Adapt to working in a client's environment" by the Manufacturing Assembly and Production (MAP) SGB.

Reason for this amendment:

Reference to a specific industry and ETQA has excluded other industry sectors.

The purpose statement excluded alternative occupations.

Recognition of Prior Learning:

Credits may be obtained by applying to an accredited/approved training provider/institution in order to have prior learning recognised in lieu of past work experience. Past experience must relate to the specific outcomes contained within this unit standard. The ensuing assessment of candidates seeking recognition of prior learning should not be so onerous as to deter them from doing so.

Notes to Assessors:

Assessors should keep the following general principles in mind when designing and conducting assessments against this unit standard:

Focus the assessment activities on gathering evidence in terms of the main outcome expressed in the title to ensure assessment is integrated rather than fragmented. Remember we want to declare the person competent in terms of the title. Where assessments at title level are unmanageable, then focus assessment around each specific outcome, or groups of specific outcomes.

Make sure evidence is gathered across the entire range, wherever it applies. Assessment activities should be as close to the real performance as possible, and where simulations or role-plays are used, there should be supporting evidence to show the candidate is able to perform in the real situation.

Do not focus the assessment activities on each assessment criterion. Rather make sure the assessment activities focus on outcomes and are sufficient to enable evidence to be gathered around all the assessment criteria.

The assessment criteria provide the specifications against which assessment judgements should be made. In most cases, knowledge can be inferred from the quality of the performances, but in other cases, knowledge and understanding will have to be tested through questioning techniques. Where this is required, there will be assessment criteria to specify the standard required.

The task of the assessor is to gather sufficient evidence, of the prescribed type and quality, as specified in this unit standard, that the candidate can achieve the outcomes again and again and again. This means assessors will have to judge how many repeat performances are required before they believe the performance is reproducible.

All assessments should be conducted in line with the following well documented principles of assessment: appropriateness, fairness, manageability, integration into work or learning, validity, directness, authenticity, sufficiency, openness and consistency.

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Elective	59730	National Certificate: Mechanical Handling (Rigging)	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

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