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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Demonstrate knowledge of quality and its management in water and wastewater context 
SAQA US ID UNIT STANDARD TITLE
254114  Demonstrate knowledge of quality and its management in water and wastewater context 
ORIGINATOR
SGB Water Sector 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 12 - Physical Planning and Construction Civil Engineering Construction 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03  4 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
People credited with this unit standard are able to:
  • Explain fundamentals of quality and its management; explain the role of supply chain influences in terms of quality and its management in the water industry; explain roles and responsibilities for ensuring quality in the water and wastewater industry; describe quality management systems; and identify approaches to quality improvement. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are already competent in the following:
  • Communication at NQF Level 2.
  • Maths Literacy at NQF Level 2. 
    		•

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Explain fundamentals of quality and its management. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Concepts of quality are explained in terms of degree of excellence, conformance to requirements and fitness for purpose, and meeting and/or exceeding customer needs and expectations. 
    ASSESSMENT CRITERION RANGE 
    Degree of excellence may refer to Class I and Class II in water treatment; Ordinary and special licence requirements in wastewater; degradation of river quality in the environment.
     

    ASSESSMENT CRITERION 2 
    Concepts associated with the management of quality are explained in terms of their relationships, applications, and limitations. 
    ASSESSMENT CRITERION RANGE 
    Concepts include but are not limited to - quality management, quality control, quality assurance, total quality management and improvement.
     

    ASSESSMENT CRITERION 3 
    Quality management principles are explained in terms of their inter-relationships and application to a specific situation. 
    ASSESSMENT CRITERION RANGE 
    Principles include but are not limited to - customer focus, leadership, involvement of people, environmentally friendly process approach, maintainance of minimum standards, factual approach to decision-making, mutually beneficial organisational relationships.
     

    SPECIFIC OUTCOME 2 
    Explain the role of supply chain relationships in quality and its management. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Various water sources are identified and described in terms of their roles and significance in water supply. 
    ASSESSMENT CRITERION RANGE 
    Various water sources refer to but are not limited to surface water and groundwater.
     

    ASSESSMENT CRITERION 2 
    Various effluent sources are identified and described in terms of their significance in relation to wastewater treatment. 
    ASSESSMENT CRITERION RANGE 
    Various effluent sources refer to but are not limited to industrial and domestic contributors.
     

    SPECIFIC OUTCOME 3 
    Explain roles and responsibilities of roleplayers for ensuring quality water supply. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Different roleplayers are identified and explained in terms of their commitment to and support of quality water supply. 
    ASSESSMENT CRITERION RANGE 
    Different roleplayers include but are not limited to - managers, employees of water industry (process operators and laboratory staff.
     

    ASSESSMENT CRITERION 2 
    The conditions required for individuals to take responsibility for quality are described in terms of the organisational standards. 
    ASSESSMENT CRITERION RANGE 
    Conditions include but are not limited to - resources, authority, training, processes and procedures.
     

    ASSESSMENT CRITERION 3 
    The role of teams in ensuring quality is explained in terms of carrying out instructions. 

    SPECIFIC OUTCOME 4 
    Describe quality management systems in water and wastewater context. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Quality management systems are described in terms of their features and application. 
    ASSESSMENT CRITERION RANGE 
    Features may include but are not limited to - systematic approach, documentation of works instructions and procedures, standards, limits and measurement.
     

    ASSESSMENT CRITERION 2 
    The importance of laboratory service for analytical purposes is explained in terms of water quality and effluent quality. 
    ASSESSMENT CRITERION RANGE 
    Laboratory service refers to but is not limited to specialised sampling, performance of various analytical tests and interpretation thereof.
     

    SPECIFIC OUTCOME 5 
    Identify approaches to quality improvement. 
    OUTCOME RANGE 
    Approaches may include but are not limited to - Requirements of the National Water Act, WISA Wilson Award, innovation, SABS Accreditation for ISO 9000. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    An understanding of the siginificance of water quality in terms of SANS 241 is demonstrated with an example. 

    ASSESSMENT CRITERION 2 
    An understanding of the siginificance of effluent quality is demonstrated by giving an example pertaining to a licence issued in terms of the National Water Act. 

    ASSESSMENT CRITERION 3 
    The role of record keeping is described in terms of its importance for the maintenance of quality improvements. 
    ASSESSMENT CRITERION RANGE 
    Record keeping refers to but is not limited to shift logs, flow measurement and analytical field test results.
     


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a learner or moderating the assessment of a learner against this unit standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable the achievement of this unit standard must be accredited as a provider with the relevant ETQA.
  • Assessment and moderation of assessment will be overseen by the relevant ETQA according to the ETQA`s policies and guidelines for assessment and moderation.
  • Moderation must include both internal and external moderation of assessments at exit points of the qualification, unless ETQA policies specify otherwise. Moderation should also encompass achievement of the competence described both in individual unit standards as well as the integrated competence described in the qualification. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • SANS 241.
  • Legislation (National Water Act, OHS).
  • Record keeping.
  • Potable water.
  • Water cycle. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems in which responses display that responsible decisions using critical and creative thinking have been made to identify elements that influence the quality of water and applying corrective measures in terms work procedures followed by monitoring effectiveness. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member and leader of a team to ensure compliance with quality standards. 

    UNIT STANDARD CCFO ORGANISING 
    Plan, organise, and manage oneself and one`s activities by identifying and obtaining relevant resources such as personal protective clothing, staff and equipment to maintain water and wastewater quality in a safe manner by following safety procedures. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information relating to water or wastewater quality. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using oral and/or written presentation to the plant supervisor on problems relating to quality identified on the plant. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively to ensure quality water or effluent. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognising the inter-relationships between external factors and/or roleplayers and the quality of water produced or wastewater treated. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Integrated Assessment:

    When conducting assessments, assessors must ensure that they are familiar with the full text of the unit standards being assessed. Assessors must ensure that the assessment covers the specific outcomes, critical cross-field outcomes and essential embedded knowledge by developing assessment activities and tools, which are appropriate to the contexts in which the learners are working. These activities and tools may include self-assessment, peer assessment, formative and summative assessment. It may be more effective and efficient to assess a number of unit standards together in an integrated way, thus reducing the overall number of assessments and ensuring that commonalities that exist between a number of unit standards are captured in a way that makes sense for assessment.

    Assessment Option:

    Learners could be assessed using the following methods:
  • Oral or written questions.
  • Observation.
  • Product sample reports. 
    		•

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  60190   National Certificate: Water and Wastewater Process Control  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  EWSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. CHILUTSI TRADING ENTERPRISE 
    2. DR HE MAEPA INSTITUTE 
    3. ERGO MAPHELONG INSTITUTE (PTY) LTD 
    4. ERWAT 
    5. HAZYVIEW WATER SKILLS ACADEMY 
    6. K-BONENG CONSULTING SERVICES (PTY) LTD 
    7. Kelvin Power (Pty) Ltd 
    8. NTANDOKAZI HOLDINGS (PTY) LTD 
    9. SEANEGO INTERGRATED NATURAL RESOURCES MANAGEMENT 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.