SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Perform vehicle maintenance functions on the forecourt 
SAQA US ID UNIT STANDARD TITLE
256599  Perform vehicle maintenance functions on the forecourt 
ORIGINATOR
SGB Vehicle Maintenance 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 06 - Manufacturing, Engineering and Technology Manufacturing and Assembly 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 2  NQF Level 02  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended for new entrants into the fuel retail industry. The purpose of this unit standard is to equip learners with the knowledge, skills and attitudes to perform the required vehicle maintenance functions on the forecourt.

Persons credited with this unit standard will be able to:
  • Dispense fuel.
  • Perform vehicle maintenance checks.
  • Perform housekeeping on the forecourt. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are already competent in:
  • Communication at NQF Level 1.
  • Mathematical Literacy at NQF Level 1.
  • ABET Level 4. 
    		•

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Dispense fuel. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The vehicle is directed in accordance with organizational standard operating procedures. 

    ASSESSMENT CRITERION 2 
    Fuel is dispensed in accordance with the organization's Health Safety Environmental and Quality (HSEQ) policies and procedures and the requirements as outlined in the applicable legislation. 
    ASSESSMENT CRITERION RANGE 
    Applicable legislation includes but is not limited to the Occupational Health and Safety Act, South African Bureau of Standards (SABS).
     

    ASSESSMENT CRITERION 3 
    Supply chain of wet stock is explained in terms of the organization's standard operating procedures. 

    SPECIFIC OUTCOME 2 
    Perform vehicle maintenance checks. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Different parts and purposes of the vehicle are identified. 

    ASSESSMENT CRITERION 2 
    Bonnet is opened and closed according to organization's standard operating procedures. 

    ASSESSMENT CRITERION 3 
    Window washer water levels is checked and filled according to standard operating procedures. 

    ASSESSMENT CRITERION 4 
    Battery electrolyte levels is checked and/or filled according to standard operating procedures. 

    ASSESSMENT CRITERION 5 
    Brake fluid levels is checked and/or filled according to standard operating procedures. 

    ASSESSMENT CRITERION 6 
    Radiator water levels is checked and/or filled according to standard operating procedures. 

    ASSESSMENT CRITERION 7 
    Oil level is checked and/or filled according to standard operating procedures. 

    ASSESSMENT CRITERION 8 
    Tyre pressures is checked and/or inflated/deflated according to standard operating procedures. 

    ASSESSMENT CRITERION 9 
    Windscreens is cleaned according to standard operating procedures. 

    SPECIFIC OUTCOME 3 
    Perform housekeeping on the forecourt. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Forecourt area is maintained in a clean state following the standard operating procedures. 

    ASSESSMENT CRITERION 2 
    Forecourt equipment is maintained following standard operating procedures. 

    ASSESSMENT CRITERION 3 
    Cleaning materials are maintained and housed according to standard operating procedures. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a learner or moderating the assessment of a learner against this unit standard must be registered as an assessor with the relevant ETQA Body, with an ETQA that has a Memorandum of Understanding (MOU) with the relevant ETQA.
  • Moderations must include both internal and external moderation of assessments, unless ETQA policies specify otherwise.
  • Any institution offering learning that will enable the achievement of this unit standard must be accredited as a provider with the relevant ETQA Body, or with an ETQA that has a MOU with the relevant ETQA.
  • Assessment and moderation of assessment will be overseen by the relevant ETQA, or with an ETQA that has a MOU with the relevant ETQA according to the ETQA's policies and guidelines for assessment and moderation.
  • Anyone wishing to be assessed against this unit standard may apply to be assessed by any assessment agency, assessor or provider institution that is accredited by the relevant ETQA. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Knowledge relating to working on forecourt:
  • Purpose.
  • Tools, materials and equipment.
  • Methods.

    Occupational Health, Safety and Environmental Issues:
  • Significant hazards and risks related to operating on a forecourt, their consequences and mitigating actions.
  • PPE requirements and the reason for each.
  • Environmental issues and mitigating actions.
  • Safe working practices.
  • Emergency procedures.

    Applicable statutory requirements:
  • Relevant clauses from applicable acts and regulations.
  • Standard operating procedures and codes of practice.
  • Competency requirements.

    Communication:
  • Reporting requirements and ability.
  • Communicating with relevant personnel.
  • Liaison with associated operations and personnel.

    Classifications:
  • Classification, categories, grades, requirements and application of Lubes.
  • Classification, categories, grades, requirements and application Fuel. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems in which responses display that responsible decisions using critical and creative thinking have been made by:
  • Identifying and resolving customer vehicle maintenance deviations such as oil level, brake fluid level, flat tyres and dirty windscreens.
  • Managing vehicle flow on the forecourt.
  • Recording payments with minimum inconvenience to the customer.
  • Recognizing potential risks on the forecourt. 
    		•

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language skills in the modes of oral and/or written presentation by:
  • Directing customers and colleagues to attend to customers on a forecourt.
  • Understanding the impact of service delivery on the customer when performing the vehicle maintenance functions. 
    		•

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility towards the environment and health of others by:
  • Presetting fuel pumps and the impact thereof on the business.
  • Analyzing Automatic Tank Gauges.
  • Interpreting the automated card reading equipment. 
    		•

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Notes to Assessors:

    Assessor should keep the following principles in mind when designing and conducting assessments against this unit standard:
  • Focus the assessment activities on gathering evidence in terms of the main outcome expressed in the title to ensure assessment is integrated rather than fragmented. Remember, we want to declare the person competent in terms of the title. Where assessment at title level is unmanageable, then focus assessment around each specific outcome, or groups of specific outcomes.
  • Make sure evidence is gathered across the entire range, wherever it applies. Assessment activities should be as close to the real performance as possible, and where simulations or role-plays are used, there should be supporting evidence to show the candidate is able to perform in the real situation.
  • Do not focus the assessment activities on each assessment criterion. Rather make sure the assessment activities focus on outcomes and are sufficient to enable evidence to be gathered around all the assessment criteria.
  • The assessment criteria provide the specifications against which assessment judgements should be made. In most cases, knowledge can be inferred from the quality of the performances, but in other cases, knowledge and understanding will have to be tested through questioning techniques. Where this is required, there will be assessment criteria to specify the standard required.
  • The task of the assessor is to gather sufficient evidence of the prescribed type and quality as specified in this unit standard that the candidate is able to achieve the outcomes again and again and again. This means assessors will have to judge how many repeat performances are required before they believe the performance is reproducible.
  • All assessments should be conducted in line with the following well-documented principles of assessment, namely appropriateness, fairness, manageability, integration into work or learning, validity, direct, authentic, sufficient, systematic, open and consistent. 
    		•

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  62709   National Certificate: Service Station Operations  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  W&RSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.