SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Deal with armed robbery incidents 
SAQA US ID UNIT STANDARD TITLE
257255  Deal with armed robbery incidents 
ORIGINATOR
SGB Security 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 08 - Law, Military Science and Security Safety in Society 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is for learners within the retail, wholesales and related distribution environments such as managers, cashiers, salespersons and security officers. Such learners would on completion of this unit standard be able to demonstrate the skills required to prevent and cope with armed robberies in the workplace. The learner will be able to respond, behave and react to the events that are related to an armed robbery before, during and after this type of incident.

The qualifying learner will be able to:
  • Apply preventative measures in order to reduce the likelihood of an armed robbery occurring.
  • React appropriately to armed robbery incidents in a given scenario.
  • Follow armed robbery post-event procedures. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that the learner has the following knowledge and skills:
  • Communication at NQF Level 3. 

  • UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Apply preventative measures in order to reduce the likelihood of an armed robbery occurring. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    High risk areas and events are identified in order to apply preventative measures. 
    ASSESSMENT CRITERION RANGE 
  • High risk areas may include but are not limited to entrances, exits, parking lots, high risk merchandise and cash handling points.
  • High risk events may include but are not limited to deliveries and collections of cash and high value items, opening and closing times and shift/staff change over.
     

  • ASSESSMENT CRITERION 2 
    Alertness and observation techniques are applied in high risk areas, at high risk events and during routine day-to-day business. 
    ASSESSMENT CRITERION RANGE 
    Observation techniques may include but are not limited to identification of suspects.
     

    ASSESSMENT CRITERION 3 
    Suspicious persons and behaviours are reported according to standard operating procedures. 

    ASSESSMENT CRITERION 4 
    Cash and asset control measures are identified in accordance with standard operating procedures. 

    SPECIFIC OUTCOME 2 
    React appropriately to armed robbery incidents. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    An explanation is given of behaviour to reduce risk to staff and customers in an armed robbery situation by giving examples of positive and negative actions and their possible consequences. 

    ASSESSMENT CRITERION 2 
    The characteristics and features of the perpetrator/s are observed without the perpetrator/s being aware of it. 

    ASSESSMENT CRITERION 3 
    The sequence of events is observed and memorised during armed robbery incidents. 

    SPECIFIC OUTCOME 3 
    Follow armed robbery post-event procedures. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    An explanation is given of when to raise an alarm in terms of what methods to use and who to contact. 

    ASSESSMENT CRITERION 2 
    The scene of the incident is assessed to identify persons in need of assistance. 

    ASSESSMENT CRITERION 3 
    The scene of the incident is preserved in order to contribute towards the integrity of the evidence. 

    ASSESSMENT CRITERION 4 
    Information regarding the incident is provided to the relevant authorised persons. 
    ASSESSMENT CRITERION RANGE 
    Information may include but is not limited to a description of perpetrator/s, sequence of events, witnesses and possible items of evidence.
     


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this Unit Standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this Unit Standard or assessing this Unit Standard must be accredited as a provider with the relevant ETQA or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Overview of applicable industry.
  • Cash/asset handling procedures. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identifying and solving problems in which responses display that responsible decisions using critical and creative thinking have been made when:
  • Applying preventative measures in order to reduce the likelihood of an armed robbery occurring
  • Reacting appropriately to armed robbery incidents in a given scenario
  • Following armed robbery post event procedures. 

  • UNIT STANDARD CCFO WORKING 
    Working effectively with others as a member of a team, group, organisation, and community during:
  • The application of preventative measures in order to reduce the likelihood of an armed robbery. 

  • UNIT STANDARD CCFO ORGANISING 
    Organising and managing oneself and one's activities responsibly and effectively when:
  • Applying preventative measures in order to reduce the likelihood of an armed robbery occurring. 

  • UNIT STANDARD CCFO COLLECTING 
    Collecting, analysing, organising and critically evaluating information to better understand and explain:
  • Preventative measures in order to reduce the likelihood of an armed robbery occurring.
  • The following of armed robbery post event procedures. 

  • UNIT STANDARD CCFO COMMUNICATING 
    Communicating effectively using visual, mathematical and/or language skills in the modes of oral and/or written persuasion when:
  • Following armed robbery post event procedures. 

  • UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  57713   Further Education and Training Certificate: Specialist Security Practices  Level 4  NQF Level 04  Reregistered  2023-06-30  SAS SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. SIT INVESTMENT HOLDINGS 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.