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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Apply professional values and ethics in the operational environment 
SAQA US ID UNIT STANDARD TITLE
335800  Apply professional values and ethics in the operational environment 
ORIGINATOR
Task Team - Guiding 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  4 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
The purpose of this unit standard is to establish a strong sense of professional values and ethics and the application of the concepts and principles of ethics in the professional environment. The individual should develop an increased understanding of their own belief system and how it relates to the organisational code of conduct as well as the implications of inappropriate ethical conduct in the operational environment.

Persons credited with this unit standard will be able to:
  • Analyse issues relating to professional and ethical conduct.
  • Evaluate an ethical code of conduct as it applies to the operational environment.
  • Apply professional ethics in practical situations. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that the learner is competent in:
  • Communication at NQF Level 4. 
    		•

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Analyse issues relating to professional and ethical conduct. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Philosophical approaches to professional and ethical behaviour are analysed against own beliefs so as to determine an appropriate framework of behaviour and practice. 

    ASSESSMENT CRITERION 2 
    Professional boundaries are assessed in accordance with current legislation and codes of practice applicable to the area of operation. 

    ASSESSMENT CRITERION 3 
    Potential conflicts between organisational demands and professional or ethical standards are identified and described. 

    SPECIFIC OUTCOME 2 
    Evaluate an ethical code of conduct as it applies to the operational environment. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    A code of ethics as applicable to the operational environment is evaluated against internationally accepted principles for codes of ethics and gaps are identified. 

    ASSESSMENT CRITERION 2 
    Organisational implementation of the code of ethics is assessed in terms of its implication in the operational environment. 

    ASSESSMENT CRITERION 3 
    Strategies are suggested to improve the code of ethics and its implementation in the organisation. 

    SPECIFIC OUTCOME 3 
    Apply professional ethics in practical situations. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Practical situations are analysed and issues pertaining to professional ethics and values are identified. 

    ASSESSMENT CRITERION 2 
    Identified issues are assessed against the organisational code of conduct and personal behaviour framework. 

    ASSESSMENT CRITERION 3 
    Practical issues are addressed in a manner that satisfies both the organisational code of conduct and personal behaviour framework. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA. Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA.
  • Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures.
  • External moderation of assessment will be conducted by the relevant ETQA at its discretion according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Philosophical approaches to ethical behaviour.
  • Appropriate knowledge pertaining to professional boundaries.
  • Relevant organisational code of ethics. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO ORGANISING 
    The evaluation of own belief systems and compliance with ethical conduct and principles supports the management of own activities. 

    UNIT STANDARD CCFO COLLECTING 
    The collection, analysis and evaluation of information is supported through the evaluation of acceptable ethical behaviour and philosophies supporting ethics as applicable in the workplace and operational environment. 

    UNIT STANDARD CCFO DEMONSTRATING 
    The relationship between acceptable ethical behaviour, own belief system and the impact thereof on the operational environment in particular in terms of conflict results in the understanding of the interrelatedness of systems. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  71549   Further Education and Training Certificate: Tourist Guiding  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CATHSSETA 
    Fundamental  80547   National Certificate: Auctioneering Practices  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SERVICES 
    Fundamental  78966   National Certificate: Diamond Design and Evaluation  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MQA 
    Fundamental  78843   National Certificate: Diamond Processing  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MQA 
    Fundamental  74149   National Certificate: Supply Chain Management  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  TETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Academics Dynamics (Pty) Ltd 
    2. Advanced Assessments and Training Pty Ltd 
    3. Andebe Training and Skills Development 
    4. BPL Academy 
    5. Brilliant Skills Development & Training Solutions 
    6. Centre for Logistics Excellence (Pty) Ltd 
    7. College of Production Technology (Pty) Ltd 
    8. Commerce Edge South Africa (Pty) Ltd 
    9. DB Schenker Logistics Campus MEA Pty Ltd 
    10. Devolden Group 
    11. Ditlou Consulting and Skills Training 
    12. Diversity technology Training Institute 
    13. EDU - FLEET 
    14. End 2 End Supply Chain Academy 
    15. Global Training College South Africa Pty Ltd 
    16. HarvestHouse Consulting and Training South Africa PTY LTD 
    17. Ikusasa Lethu Projects and Training (Pty) Ltd 
    18. Inkululo African Solutions Pty Ltd 
    19. Intec College (Pty) Ltd 
    20. Isibani Training Institute 
    21. Jobafrik Consulting Pty Ltd 
    22. KDS Centre for Skills Development and Training Pty Ltd 
    23. Khulani HR Consultancy (Pty) Ltd 
    24. KLM Empowered Human Solutions Pty Ltd 
    25. KVR Training and Business Solutions Pty Ltd 
    26. KZN Business Solutions And HR Management cc 
    27. Madidi Supply Chain Institute & Business Consultant 
    28. Masakhane Training and Consultant (Pty) Ltd 
    29. Metro Minds 
    30. Muthelo College Pty Ltd 
    31. Phephani Learnerships cc 
    32. Quantum Leap College Pty Ltd 
    33. RCH Investments (Pty) Ltd 
    34. Royal Impression Academy 
    35. TEST 3_18 March 2019 
    36. Test NN 
    37. Training Consultant and SD College 
    38. Twin Mark Strategy and Management Consultants (Pty) Ltd 
    39. Ukwakhile Projects Pty Ltd 
    40. Velile Supply Chain Consulting 
    41. VSL General Trading CC 
    42. WHSE Training College (Pty) Ltd 
    43. Yes We Can Consulting Pty Ltd 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.