SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Provide a banking-related standard credit-based solution to meet a small to medium business need 
SAQA US ID UNIT STANDARD TITLE
7247  Provide a banking-related standard credit-based solution to meet a small to medium business need 
ORIGINATOR
SGB Banking and Micro Finance 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
BANKSETA - Banking Sector Education and Training Authority 
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Finance, Economics and Accounting 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04  16 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is for persons who will have primary contact with small to medium business clients. Persons credited with this unit standard will be able to make objective assessments of the customer's financial requirements, taking into account the specific requirements of the business and then link the client's needs to the appropriate facility and complete the necessary documentation. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
Persons attempting this unit standard are required to have a thorough understanding of business economics, knowledge of frontline and support functions and general credit knowledge. Such persons must demonstrate competence in at least two aspects of credit-based solutions. 

UNIT STANDARD RANGE 
Overdrafts, short term lending, medium term lending, electronic products, flexible business loans, factors, business mortgage, current accounts. 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
Establish the nature of the client's needs. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. The financial requirements of the client's business are established in discussion with the client as required by the bank. 

ASSESSMENT CRITERION 2 
2. The specific requirements are identified and confirmed in discussion with the client in line with the bank's guidelines. 

ASSESSMENT CRITERION 3 
3. The operational requirements of the business are taken into account when establishing the nature of the needs of the business according to the bank's policy. 

SPECIFIC OUTCOME 2 
Assess the financial information of the client. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. The relevant financial information is obtained as required by the bank. 
ASSESSMENT CRITERION RANGE 
Including but not limited to balance sheets, income and expenditure.
 

ASSESSMENT CRITERION 2 
2. The business plan of the client is evaluated to establish feasibility in terms of the bank's policy. 

ASSESSMENT CRITERION 3 
3. The client's profile in terms of business and financial risk is assessed and recorded according to the bank's policy. 

SPECIFIC OUTCOME 3 
Link the client's needs to the appropriate facility. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. The client's requirements are matched to the appropriate product according to the bank's policy. 

ASSESSMENT CRITERION 2 
2. The client is advised of the appropriate cost and fee structure within the pre-determined criteria, and according to the Code of Banking Practice. 

ASSESSMENT CRITERION 3 
3. The specific features and benefits of the product are explained in the manner required by the bank so that the client can make an informed decision. 

ASSESSMENT CRITERION 4 
4. The client's concerns are addressed politely and to the client's satisfaction. 

SPECIFIC OUTCOME 4 
Refer the lead. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. An alternative product is identified where relevant and in the manner required by the bank. 

ASSESSMENT CRITERION 2 
2. The lead is passed on to the appropriate consultant or department according to the bank's procedures. 

ASSESSMENT CRITERION 3 
3. The client contact is recorded according to the bank's policy. 

ASSESSMENT CRITERION 4 
4. The client is advised as required by the bank, that the appropriate consultant or department will contact him/her. 

SPECIFIC OUTCOME 5 
Complete the documentation. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. The required documentation is collected and completed according to banking procedure. 

ASSESSMENT CRITERION 2 
2. A credit application is submitted for approval to the relevant authority according to the bank's procedures. 

ASSESSMENT CRITERION 3 
3. The required documentation is verified and signed by authorised signatories of both the client and the bank. 

ASSESSMENT CRITERION 4 
4. The client contact is recorded according to the bank's policy. 

ASSESSMENT CRITERION 5 
5. The documentation is forwarded to the relevant department as per stipulated procedure. 

SPECIFIC OUTCOME 6 
Convey the result of the credit application. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. The client is advised of the approval/decline of the credit application according to the bank's policy. 

ASSESSMENT CRITERION 2 
2. The client is advised of the reason for the decline according to the Code of Banking Practice. 

ASSESSMENT CRITERION 3 
3. The client is advised of the relevant safety precautions associated with certain products, according to the Code of Banking Practice. 

SPECIFIC OUTCOME 7 
Arrange the credit facility. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. The terms and conditions for operating the facility are explained in terms the client should understand. 

ASSESSMENT CRITERION 2 
2. The financial agreements are completed according to banking procedure. 

ASSESSMENT CRITERION 3 
3. The required documentation is verified and signed by the client in the manner required by the bank. 

ASSESSMENT CRITERION 4 
4. The operation of the facility is explained and demonstrated where necessary according to the bank's procedures. 

ASSESSMENT CRITERION 5 
5. Access to the facility is arranged according to the bank's procedures. 


UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.

2. Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA.

3. Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures.

Therefore anyone wishing to be assessed against this unit standard may apply to be assessed by any assessment agency, assessor or provider institution which is accredited by the relevant ETQA. 

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • An understanding of all relevant banking policies and procedures
  • Detailed knowledge of specific banking policies and procedures relating to the function/tasks performed.
  • The ability to apply financial analysis skill to evaluate an individual's financial position.
  • The ability to express analysis and judgement clearly in both written and verbal communication.
  • Operating and computer systems knowledge sufficient to locate the necessary information and complete the function/task
  • An understanding of basic elements of business credit risk and principles of sound lending.
  • A broad knowledge of the wide range of banking products.
  • An understanding of small to medium business products.
  • Good customer relation skills.
  • Detailed understanding of the banking needs of small businesses. 


  • Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems in which responses display that responsible decisions using critical and creative thinking have been made when the client's requirements are matched to the appropriate product according to the bank's policy. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organisation and community when the lead is passed on to the appropriate consultant or department according to the bank's procedures. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, organise and critically evaluate information when the business plan of the client is evaluated to establish feasibility in terms of the bank's policy. 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  20185   Further Education and Training Certificate: Banking  Level 4  NQF Level 04  Reregistered  2023-06-30  BANKSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Absa Learning & Development 
    2. Bidvest Bank 
    3. Chartall Business College 
    4. Cornerstone Performance Solutions (Pty) Ltd 
    5. Felix Risk Training Consultants 
    6. Firstrand Bank - Benmore 
    7. Nedbank Ltd 
    8. The Facilitation Workshop 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.