SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Maintain the Automated Teller machine (ATM) 
SAQA US ID UNIT STANDARD TITLE
7313  Maintain the Automated Teller machine (ATM) 
ORIGINATOR
SGB Financial Services 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Finance, Economics and Accounting 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 
2003-12-03  2004-08-11  SAQA 1351/03 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2005-08-11   2008-08-11  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
114749  Maintain an Automated Teller Machine (ATM)  Level 4  NQF Level 04  Complete 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended for people who maintain Automated Teller Machines (ATMs). A person credited with this unit standard will be able to manage and balance ATM cash, deal with ATM deposits and captured cards and perform the general housekeeping and maintenance of the ATM lobby and cubicle. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
Open 

UNIT STANDARD OUTCOME HEADER 
Manage and balance the ATM cash 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
Manage and balance the ATM cash. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
5. The ATM cash movements are carried out according to company specific requirements. Evidence is required for the full range. 
ASSESSMENT CRITERION RANGE 
Physical movements, handing over cash and inter ATM transactions, balancing.
 

ASSESSMENT CRITERION 2 
1. The ATM cash limits are adhered to when ordering cash in order to ensure optimum availability in accordance with company specific requirements. Evidence is required during peak and slack periods. 

ASSESSMENT CRITERION 3 
2. The ATM cash is balanced according to company specific requirements. 

ASSESSMENT CRITERION 4 
3. The ATM cash differences are traced and rectified according to company specific requirements. 

ASSESSMENT CRITERION 5 
4. The ATM cash is ordered, checked and loaded in accordance with company specific requirements. 

SPECIFIC OUTCOME 2 
Deal with ATM deposits and captured ATM cards. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. ATM deposits are removed, checked and recorded in accordance with company specific requirements. 
ASSESSMENT CRITERION RANGE 
Cash, cheques, crossed cheques and postal orders.
 

ASSESSMENT CRITERION 2 
2. Irregular deposits are dealt with according to company specific requirements. Evidence is required for the full range. 
ASSESSMENT CRITERION RANGE 
Fraudulent notes, fraudulent cheques, foreign currency notes, foreign currency cheques, blank / empty deposits.
 

ASSESSMENT CRITERION 3 
3. Captured ATM cards are removed and disposed of according to company specific requirements. 

SPECIFIC OUTCOME 3 
Maintain the ATM. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. The ATM cubicle and lobby are maintained in a functional and tidy manner, including but not limited to the range. 
ASSESSMENT CRITERION RANGE 
ATM cubicle lights, sunscreen, walls, facia, bins.
 

ASSESSMENT CRITERION 2 
2. ATM consumables are replenished to ensure optimum ATM performance. Including but not limited to the range. 
ASSESSMENT CRITERION RANGE 
Deposit envelopes, journal rolls, ink jets, receipt paper rolls, ribbons.
 

ASSESSMENT CRITERION 3 
3. Error messages and faults are identified and responded to immediately according to company specific requirements. Including but not limited to the range. 
ASSESSMENT CRITERION RANGE 
Canister faults, faulty card readers, low or empty cash, low or empty journal paper, low or empty receipt paper and low or empty deposit envelopes.
 


UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.

2. Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA.

3. Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures.

Therefore anyone wishing to be assessed against this unit standard may apply to be assessed by any assessment agency, assessor or provider institution which is accredited by the relevant ETQA. 

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
Know the basic technical features of Automated Teller Machines. 


Critical Cross-field Outcomes (CCFO): 

UNIT STANDARD CCFO IDENTIFYING 
To identify and solve problems by using critical thinking when dealing with irregular deposits and processing them appropriately; and identifying faults and error messages and take appropriate corrective action. 

UNIT STANDARD CCFO ORGANISING 
To organise and manage one's activities responsibly and effectively by observing safety regulations when handling cash; adhering to set set limits and procedures when ordering cash; and being accurate and thorough when checking cash. 

UNIT STANDARD CCFO COLLECTING 
To collect and analyse information by systematically and logically investigating discrepancies in cash. 

UNIT STANDARD NOTES 
This unit standard has been replaced by unit standard 114749, which is "Maintain an Automated Teller machine (ATM)", 4 credits, NQF Level 4, as from 11 Aug 2004.

Legal Requirements:

Understand the markings and crossings on cheques as stipulated in the Banks Act 

QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
  ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
Elective  61589   National Certificate: Banking  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 


PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
 
1. African Bank Ltd 
2. Nedbank Ltd 
3. The Facilitation Workshop 
4. The Institute of Literacy Advancement 



All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.