SAQA

All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.

SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE:

Process cards for fleet management services in a banking environment

SAQA US ID	UNIT STANDARD TITLE
7325	Process cards for fleet management services in a banking environment
ORIGINATOR
SGB Banking and Micro Finance
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
BANKSETA - Banking Sector Education and Training Authority
FIELD			SUBFIELD
Field 03 - Business, Commerce and Management Studies			Finance, Economics and Accounting
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular	Level 5	Level TBA: Pre-2009 was L5	10
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Passed the End Date - Status was "Reregistered"		2018-07-01	2023-06-30	SAQA 06120/18
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2024-06-30		2027-06-30

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD

This unit standard is intended for people who process cards for fleet management services. A person credited with this unit standard will be able to process new card orders, process lost, stolen, cancelled an replacement cards, update customer records and renew expired cards.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

Open

UNIT STANDARD OUTCOME HEADER

Process New Card Orders

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Process New Card Orders.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

2. The new details are checked for correctness as per company specific requirements, including but not limited to the range.

ASSESSMENT CRITERION RANGE

Cost centres, vehicle description, client code, colour of vehicle.

ASSESSMENT CRITERION 2

1. The customers' request is checked for authenticity as per company specific requirements.

ASSESSMENT CRITERION 3

3. The data is captured correctly as per the system requirements.

ASSESSMENT CRITERION 4

4. The new card is received and dispatched according to customers' request and company specific requirements.

SPECIFIC OUTCOME 2

Process Lost or Stolen, Cancelled and Replacement Cards.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. The customers' request is checked and verified in accordance with company specific risk evaluation procedures.

ASSESSMENT CRITERION 2

2. The card status is changed correctly and a new card ordered according to customers' request.

ASSESSMENT CRITERION 3

3. The lost or stolen notification is forwarded to the relevant department/person according to company specific requirements.

SPECIFIC OUTCOME 3

Updating Customer Records.

OUTCOME RANGE

Including but not limited to: cost centres, client codes, drivers names.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. The customers' request to change details is checked and verified in accordance with company specific requirements.

ASSESSMENT CRITERION 2

2. The data is captured correctly and in accordance with the customers' instructions.

ASSESSMENT CRITERION 3

3. The vehicle history is transferred to a new client code or linked to a new vehicle registration, correctly.

SPECIFIC OUTCOME 4

Issue Renewal Cards.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Renewal cards are sorted and checked for validity according to company's current records.

ASSESSMENT CRITERION RANGE

Active, Dormant, Cancelled, Transferred.

ASSESSMENT CRITERION 2

2. Valid cards are dispatched according to customers' requirements.

ASSESSMENT CRITERION 3

3. Invalid cards are destroyed according to company specific requirements.

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.

2. Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA.

3. Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures.

Therefore anyone wishing to be assessed against this unit standard may apply to be assessed by any assessment agency, assessor or provider institution which is accredited by the relevant ETQA.

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE

Knowledge of the computer system and product knowledge.

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO WORKING

To work effectively as a member of a team when liasing with other departments regarding lost and stolen cards.

UNIT STANDARD CCFO ORGANISING

To organises and manages his activities effectively when dispatching cards timeously and according to company's set requirements

UNIT STANDARD CCFO SCIENCE

To uses technology effectively when using the computer system to capture data; cancel and re-issue cards; update customer records.

REREGISTRATION HISTORY

As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015.

UNIT STANDARD NOTES

Terminology:

Vehicle History refers to any transactions that go though for that vehicle. These include fuel, oil, services and mileage.

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Elective	61589	National Certificate: Banking	Level 5	Level TBA: Pre-2009 was L5	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

1.	Absa Learning & Development
2.	AFRICAN BANK LTD
3.	Chartall Business College
4.	Plumb Line Risk Alignment
5.	Riverwalk Trading 151 CC trading as Culhane Consulting
6.	Standard Bank Personal and Business Banking
7.	The Institute of Literacy Advancement
8.	THE SHERQ CENTRE OF EXCELLENCE PTY LTD