SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Operate a cash and coin float 
SAQA US ID UNIT STANDARD TITLE
7783  Operate a cash and coin float 
ORIGINATOR
SGB Hospitality,Tourism,Travel, Leisure and Gaming 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03  8 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2009-07-01  2011-07-31  SAQA 0480/09 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2012-07-31   2015-07-31  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
Each learner must know how to verify local cash and tokens and be able to sell and/or redeem coins and tokens. He or she must be able to handle, control and reconcile the float within the given accountancy period. Accuracy is paramount, while efficiency in this area will contribute to customer satisfaction. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
None 

UNIT STANDARD RANGE 
Range statements are included with specific outcomes as necessary. 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
Stress the importance of checking the opening and return floats and reporting variances immediately. 

ASSESSMENT CRITERIA 

ASSESSMENT CRITERION 1 
1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.2. 
ASSESSMENT CRITERION NOTES 
This unit standard must be assessed in the workplace or a realistic working environment. 

ASSESSMENT CRITERION 2 
2. Evaluate the learner's ability to meet the outcomes consistently. 
ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning and testimonies from third parties, but the emphasis is to be on observation.
  • Observation must occur with at least 2 types of cash ups. The remaining items may be assessed using any other assessment method.
  • Observation must occur with at least 4 types of equipment. The remaining items may be assessed using any other assessment method.
  • Observation must occur with 3 types of notes.
  • Observation must occur with all types of procedures. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Cash ups: cash, coins/tokens, vouchers/promotional items.
  • Equipment: Note verifiers, coin counters, note counters, coin batching equipment, card swipes, time/date stamps.
  • Cash notes: clips, bundles, loose notes, unclipped bundles.
  • Procedures: sorting, batching notes, proving notes, laying out loose coins, accounting for batches of coins, accounting for vouchers/promotional items, securing the float.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 6 
    6. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 2 
    Explain the importance of opening the position quickly. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in the workplace or a realistic working environment. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning and testimonies from third parties, but the emphasis is to be on observation.
  • Observation must occur with at least 2 types of cash ups. The remaining items may be assessed using any other assessment method.
  • Observation must occur with at least 4 types of equipment. The remaining items may be assessed using any other assessment method.
  • Observation must occur with 3 types of notes.
  • Observation must occur with all types of procedures. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Cash ups: cash, coins/tokens, vouchers/promotional items.
  • Equipment: Note verifiers, coin counters, note counters, coin batching equipment, card swipes, time/date stamps.
  • Cash notes: clips, bundles, loose notes, unclipped bundles.
  • Procedures: sorting, batching notes, proving notes, laying out loose coins, accounting for batches of coins, accounting for vouchers/promotional items, securing the float.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 6 
    6. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 3 
    Explain the importance of more than one signature for the float inventories. 
    OUTCOME NOTES 
    Explain the importance of having more than one person sign for the accuracy of the opening and closing float inventories. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in the workplace or a realistic working environment. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning and testimonies from third parties, but the emphasis is to be on observation.
  • Observation must occur with at least 2 types of cash ups. The remaining items may be assessed using any other assessment method.
  • Observation must occur with at least 4 types of equipment. The remaining items may be assessed using any other assessment method.
  • Observation must occur with 3 types of notes.
  • Observation must occur with all types of procedures. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Cash ups: cash, coins/tokens, vouchers/promotional items.
  • Equipment: Note verifiers, coin counters, note counters, coin batching equipment, card swipes, time/date stamps.
  • Cash notes: clips, bundles, loose notes, unclipped bundles.
  • Procedures: sorting, batching notes, proving notes, laying out loose coins, accounting for batches of coins, accounting for vouchers/promotional items, securing the float.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 6 
    6. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 4 
    State Gaming Board requirements and company procedures for controlling floats. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in the workplace or a realistic working environment. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning and testimonies from third parties, but the emphasis is to be on observation.
  • Observation must occur with at least 2 types of cash ups. The remaining items may be assessed using any other assessment method.
  • Observation must occur with at least 4 types of equipment. The remaining items may be assessed using any other assessment method.
  • Observation must occur with 3 types of notes.
  • Observation must occur with all types of procedures. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Cash ups: cash, coins/tokens, vouchers/promotional items.
  • Equipment: Note verifiers, coin counters, note counters, coin batching equipment, card swipes, time/date stamps.
  • Cash notes: clips, bundles, loose notes, unclipped bundles.
  • Procedures: sorting, batching notes, proving notes, laying out loose coins, accounting for batches of coins, accounting for vouchers/promotional items, securing the float.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 6 
    6. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 5 
    Describe the system for validity checking of vouchers/promotional value items. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in the workplace or a realistic working environment. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning and testimonies from third parties, but the emphasis is to be on observation.
  • Observation must occur with at least 2 types of cash ups. The remaining items may be assessed using any other assessment method.
  • Observation must occur with at least 4 types of equipment. The remaining items may be assessed using any other assessment method.
  • Observation must occur with 3 types of notes.
  • Observation must occur with all types of procedures. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Cash ups: cash, coins/tokens, vouchers/promotional items.
  • Equipment: Note verifiers, coin counters, note counters, coin batching equipment, card swipes, time/date stamps.
  • Cash notes: clips, bundles, loose notes, unclipped bundles.
  • Procedures: sorting, batching notes, proving notes, laying out loose coins, accounting for batches of coins, accounting for vouchers/promotional items, securing the float.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 6 
    6. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 6 
    Explain positive impact on the organisation of dealing with customers promptly and efficiently. 
    OUTCOME NOTES 
    Explain the positive impact on the organisation of dealing with customers promptly and efficiently when buying/selling coins and tokens. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in the workplace or a realistic working environment. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning and testimonies from third parties, but the emphasis is to be on observation.
  • Observation must occur with at least 2 types of cash ups. The remaining items may be assessed using any other assessment method.
  • Observation must occur with at least 4 types of equipment. The remaining items may be assessed using any other assessment method.
  • Observation must occur with 3 types of notes.
  • Observation must occur with all types of procedures. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Cash ups: cash, coins/tokens, vouchers/promotional items.
  • Equipment: Note verifiers, coin counters, note counters, coin batching equipment, card swipes, time/date stamps.
  • Cash notes: clips, bundles, loose notes, unclipped bundles.
  • Procedures: sorting, batching notes, proving notes, laying out loose coins, accounting for batches of coins, accounting for vouchers/promotional items, securing the float.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 6 
    6. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 7 
    Describe interrelationships between procedures and balancing the float. 
    OUTCOME RANGE 
    Procedures: sorting notes, batching notes, proving notes, laying out loose coins, accounting for batches of coins, accounting for vouchers/promotional items, securing the float. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in the workplace or a realistic working environment. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning and testimonies from third parties, but the emphasis is to be on observation.
  • Observation must occur with at least 2 types of cash ups. The remaining items may be assessed using any other assessment method.
  • Observation must occur with at least 4 types of equipment. The remaining items may be assessed using any other assessment method.
  • Observation must occur with 3 types of notes.
  • Observation must occur with all types of procedures. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Cash ups: cash, coins/tokens, vouchers/promotional items.
  • Equipment: Note verifiers, coin counters, note counters, coin batching equipment, card swipes, time/date stamps.
  • Cash notes: clips, bundles, loose notes, unclipped bundles.
  • Procedures: sorting, batching notes, proving notes, laying out loose coins, accounting for batches of coins, accounting for vouchers/promotional items, securing the float.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 6 
    6. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 8 
    Describe the impact that forged currency has on the casino industry and cashiers. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in the workplace or a realistic working environment. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning and testimonies from third parties, but the emphasis is to be on observation.
  • Observation must occur with at least 2 types of cash ups. The remaining items may be assessed using any other assessment method.
  • Observation must occur with at least 4 types of equipment. The remaining items may be assessed using any other assessment method.
  • Observation must occur with 3 types of notes.
  • Observation must occur with all types of procedures. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Cash ups: cash, coins/tokens, vouchers/promotional items.
  • Equipment: Note verifiers, coin counters, note counters, coin batching equipment, card swipes, time/date stamps.
  • Cash notes: clips, bundles, loose notes, unclipped bundles.
  • Procedures: sorting, batching notes, proving notes, laying out loose coins, accounting for batches of coins, accounting for vouchers/promotional items, securing the float.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 6 
    6. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 9 
    Check the accuracy of buy in, cash out and float reconciliation. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in the workplace or a realistic working environment. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning and testimonies from third parties, but the emphasis is to be on observation.
  • Observation must occur with at least 2 types of cash ups. The remaining items may be assessed using any other assessment method.
  • Observation must occur with at least 4 types of equipment. The remaining items may be assessed using any other assessment method.
  • Observation must occur with 3 types of notes.
  • Observation must occur with all types of procedures. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Cash ups: cash, coins/tokens, vouchers/promotional items.
  • Equipment: Note verifiers, coin counters, note counters, coin batching equipment, card swipes, time/date stamps.
  • Cash notes: clips, bundles, loose notes, unclipped bundles.
  • Procedures: sorting, batching notes, proving notes, laying out loose coins, accounting for batches of coins, accounting for vouchers/promotional items, securing the float.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 6 
    6. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 10 
    Maintain adequate float levels and mix according to business requirements. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in the workplace or a realistic working environment. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning and testimonies from third parties, but the emphasis is to be on observation.
  • Observation must occur with at least 2 types of cash ups. The remaining items may be assessed using any other assessment method.
  • Observation must occur with at least 4 types of equipment. The remaining items may be assessed using any other assessment method.
  • Observation must occur with 3 types of notes.
  • Observation must occur with all types of procedures. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Cash ups: cash, coins/tokens, vouchers/promotional items.
  • Equipment: Note verifiers, coin counters, note counters, coin batching equipment, card swipes, time/date stamps.
  • Cash notes: clips, bundles, loose notes, unclipped bundles.
  • Procedures: sorting, batching notes, proving notes, laying out loose coins, accounting for batches of coins, accounting for vouchers/promotional items, securing the float.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 6 
    6. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 11 
    Count notes and coins using different ways and counting equipment and keep appropriate records. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in the workplace or a realistic working environment. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning and testimonies from third parties, but the emphasis is to be on observation.
  • Observation must occur with at least 2 types of cash ups. The remaining items may be assessed using any other assessment method.
  • Observation must occur with at least 4 types of equipment. The remaining items may be assessed using any other assessment method.
  • Observation must occur with 3 types of notes.
  • Observation must occur with all types of procedures. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Cash ups: cash, coins/tokens, vouchers/promotional items.
  • Equipment: Note verifiers, coin counters, note counters, coin batching equipment, card swipes, time/date stamps.
  • Cash notes: clips, bundles, loose notes, unclipped bundles.
  • Procedures: sorting, batching notes, proving notes, laying out loose coins, accounting for batches of coins, accounting for vouchers/promotional items, securing the float.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 6 
    6. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 12 
    Check cash notes manually and verify using the appropriate counting equipment. 
    OUTCOME NOTES 
    Amounts recorded/entered into the system may be done manually or computerised. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in the workplace or a realistic working environment. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning and testimonies from third parties, but the emphasis is to be on observation.
  • Observation must occur with at least 2 types of cash ups. The remaining items may be assessed using any other assessment method.
  • Observation must occur with at least 4 types of equipment. The remaining items may be assessed using any other assessment method.
  • Observation must occur with 3 types of notes.
  • Observation must occur with all types of procedures. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Cash ups: cash, coins/tokens, vouchers/promotional items.
  • Equipment: Note verifiers, coin counters, note counters, coin batching equipment, card swipes, time/date stamps.
  • Cash notes: clips, bundles, loose notes, unclipped bundles.
  • Procedures: sorting, batching notes, proving notes, laying out loose coins, accounting for batches of coins, accounting for vouchers/promotional items, securing the float.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 6 
    6. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 13 
    Sort and store value in a methodical and orderly manner. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in the workplace or a realistic working environment. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning and testimonies from third parties, but the emphasis is to be on observation.
  • Observation must occur with at least 2 types of cash ups. The remaining items may be assessed using any other assessment method.
  • Observation must occur with at least 4 types of equipment. The remaining items may be assessed using any other assessment method.
  • Observation must occur with 3 types of notes.
  • Observation must occur with all types of procedures. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Cash ups: cash, coins/tokens, vouchers/promotional items.
  • Equipment: Note verifiers, coin counters, note counters, coin batching equipment, card swipes, time/date stamps.
  • Cash notes: clips, bundles, loose notes, unclipped bundles.
  • Procedures: sorting, batching notes, proving notes, laying out loose coins, accounting for batches of coins, accounting for vouchers/promotional items, securing the float.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 6 
    6. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 14 
    Given that the float does not balance, trace the errors and explain how to find them. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in the workplace or a realistic working environment. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning and testimonies from third parties, but the emphasis is to be on observation.
  • Observation must occur with at least 2 types of cash ups. The remaining items may be assessed using any other assessment method.
  • Observation must occur with at least 4 types of equipment. The remaining items may be assessed using any other assessment method.
  • Observation must occur with 3 types of notes.
  • Observation must occur with all types of procedures. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Cash ups: cash, coins/tokens, vouchers/promotional items.
  • Equipment: Note verifiers, coin counters, note counters, coin batching equipment, card swipes, time/date stamps.
  • Cash notes: clips, bundles, loose notes, unclipped bundles.
  • Procedures: sorting, batching notes, proving notes, laying out loose coins, accounting for batches of coins, accounting for vouchers/promotional items, securing the float.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 6 
    6. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 15 
    Sell coins and tokens. 
    OUTCOME NOTES 
    Sell coins and tokens and explain the importance of checking and reconciling the cash received from the customer. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in the workplace or a realistic working environment. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning and testimonies from third parties, but the emphasis is to be on observation.
  • Observation must occur with at least 2 types of cash ups. The remaining items may be assessed using any other assessment method.
  • Observation must occur with at least 4 types of equipment. The remaining items may be assessed using any other assessment method.
  • Observation must occur with 3 types of notes.
  • Observation must occur with all types of procedures. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Cash ups: cash, coins/tokens, vouchers/promotional items.
  • Equipment: Note verifiers, coin counters, note counters, coin batching equipment, card swipes, time/date stamps.
  • Cash notes: clips, bundles, loose notes, unclipped bundles.
  • Procedures: sorting, batching notes, proving notes, laying out loose coins, accounting for batches of coins, accounting for vouchers/promotional items, securing the float.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 6 
    6. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 16 
    Cash out a customer. 
    OUTCOME NOTES 
    Cash out a customer and explain the importance of checking and reconciling the value before handing it to the customer. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in the workplace or a realistic working environment. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning and testimonies from third parties, but the emphasis is to be on observation.
  • Observation must occur with at least 2 types of cash ups. The remaining items may be assessed using any other assessment method.
  • Observation must occur with at least 4 types of equipment. The remaining items may be assessed using any other assessment method.
  • Observation must occur with 3 types of notes.
  • Observation must occur with all types of procedures. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Cash ups: cash, coins/tokens, vouchers/promotional items.
  • Equipment: Note verifiers, coin counters, note counters, coin batching equipment, card swipes, time/date stamps.
  • Cash notes: clips, bundles, loose notes, unclipped bundles.
  • Procedures: sorting, batching notes, proving notes, laying out loose coins, accounting for batches of coins, accounting for vouchers/promotional items, securing the float.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 6 
    6. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 17 
    Record cash buy ins and explain the importance of attaching the customer's name to the cash. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in the workplace or a realistic working environment. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning and testimonies from third parties, but the emphasis is to be on observation.
  • Observation must occur with at least 2 types of cash ups. The remaining items may be assessed using any other assessment method.
  • Observation must occur with at least 4 types of equipment. The remaining items may be assessed using any other assessment method.
  • Observation must occur with 3 types of notes.
  • Observation must occur with all types of procedures. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Cash ups: cash, coins/tokens, vouchers/promotional items.
  • Equipment: Note verifiers, coin counters, note counters, coin batching equipment, card swipes, time/date stamps.
  • Cash notes: clips, bundles, loose notes, unclipped bundles.
  • Procedures: sorting, batching notes, proving notes, laying out loose coins, accounting for batches of coins, accounting for vouchers/promotional items, securing the float.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 6 
    6. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 18 
    Suggest methods for controlling and balancing the float. 
    OUTCOME NOTES 
    Given a different system, suggest methods for controlling and balancing the float (Cashier equipment/potential systems). 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in the workplace or a realistic working environment. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning and testimonies from third parties, but the emphasis is to be on observation.
  • Observation must occur with at least 2 types of cash ups. The remaining items may be assessed using any other assessment method.
  • Observation must occur with at least 4 types of equipment. The remaining items may be assessed using any other assessment method.
  • Observation must occur with 3 types of notes.
  • Observation must occur with all types of procedures. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Cash ups: cash, coins/tokens, vouchers/promotional items.
  • Equipment: Note verifiers, coin counters, note counters, coin batching equipment, card swipes, time/date stamps.
  • Cash notes: clips, bundles, loose notes, unclipped bundles.
  • Procedures: sorting, batching notes, proving notes, laying out loose coins, accounting for batches of coins, accounting for vouchers/promotional items, securing the float.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 6 
    6. Counsel the learner on future assessments, necessary learning and further qualifications. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.

    2. Any institution offering learning that will enable achievement of this unit standard must be registered with the FE/HE Registrar.

    3. Any institution wishing to receive skill development grants must be accredited with the relevant ETQA. Such an institution will also be registered with the relevant SETA.

    4. Moderation of assessment will be done by the relevant ETQA at its discretion. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Essential embedded knowledge is dealt with under the specific outcomes section where "demonstrated knowledge and understanding" is required. 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse and evaluate information - relates to the following outcomes:
  • Maintain adequate float levels and mix according to business requirements.
  • Count notes and coins using different ways and counting equipment and keep appropriate records.
  • Given that the float does not balance, trace the errors and explain how to find them. 
    		•

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively - relates to the following outcomes:
  • Check cash notes manually and verify using the appropriate counting equipment. Amounts recorded/entered into the system may be done manually or computerised.
  • Sort and store value in a methodical and orderly manner.
  • Given that the float does not balance, trace the errors and explain how to find them. 
    		•

    UNIT STANDARD NOTES 
    Recommendations and Exemplars for the design of:

    Learning / Curriculum
  • Learning should include handling, controlling and reconciling floats on a daily basis.
  • The learner should be able to use all cashier equipment, the computer system/manual system and follow all procedures for cash, chips, vouchers/promotional items and tokens.
  • The learner should familiarise himself/herself with the relevant Gaming Board/provincial and company procedures.
  • Special emphasis should be placed on the importance of accuracy and record keeping.

    Performance systems
  • Ongoing measurement of the learner's ability to meet this standard is recommended.
  • A new employee should be able to achieve this unit within 2 months of being trained. 
    		•

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  14117   National Certificate: Gaming Cashiering  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2008-09-17  Was CATHSSETA until Last Date for Achievement 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.