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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Perform cashiering administration 
SAQA US ID UNIT STANDARD TITLE
7893  Perform cashiering administration 
ORIGINATOR
SGB Hospitality,Tourism,Travel, Leisure and Gaming 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 
2007-01-23  2007-11-28  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2008-11-28   2011-11-28  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
246763  Perform cashiering administration  Level 4  NQF Level 04   

PURPOSE OF THE UNIT STANDARD 
Each person in the cashier department needs to be familiar with all the paperwork relevant to the department and understand how to process this accurately and efficiently in a way that will enhance the performance of others within the department. This includes the effective use of technology in the department. The learner must have an understanding of the movement of value between departments and the impact of not completing administration correctly on the individual, the cashiering department and the organisation. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
None 

UNIT STANDARD RANGE 
Range statements are included with specific outcomes as necessary. 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
State Provincial Gaming Board requirements and company procedures. 
OUTCOME NOTES 
State Provincial Gaming Board requirements and company procedures for cashiering administration, and explain consequences of non-compliance. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
ASSESSMENT CRITERION NOTES 
  • This unit standard must be assessed in the workplace or a realistic working environment.
  • It is recommended that this unit standard be assessed in conjunction with other unit standards. 

  • ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning, product sample and testimonies from third parties, but the emphasis is to be on observation and product sample.
  • Observe the use of technology.
  • Observation and/or product sample must occur for at least 4 of the range. Question the other range items.
  • Observe the use of the in house computer system and its usage in problem resolution. 
  • ASSESSMENT CRITERION RANGE 
  • Technology: smart card system (where applicable), electronic PoS reports & information, in house computer system, software application packages, calculator.
  • Use of numbered stationery, chip and token reconciliation reports, movement of value between departments, completion of paperwork, alterations and authorised signatures, cash desk reconciliation, variance forms, debtors reconciliation report, incoming intelligence reports.
     

  • ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 6 
    6. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 2 
    Stress the importance of accuracy and efficiency. 
    OUTCOME NOTES 
    Stress the importance of accuracy and efficiency when processing paperwork for the cashiering department and other departments. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard must be assessed in the workplace or a realistic working environment.
  • It is recommended that this unit standard be assessed in conjunction with other unit standards. 

  • ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning, product sample and testimonies from third parties, but the emphasis is to be on observation and product sample.
  • Observe the use of technology.
  • Observation and/or product sample must occur for at least 4 of the range. Question the other range items.
  • Observe the use of the in house computer system and its usage in problem resolution. 
  • ASSESSMENT CRITERION RANGE 
  • Technology: smart card system (where applicable), electronic PoS reports & information, in house computer system, software application packages, calculator.
  • Use of numbered stationery, chip and token reconciliation reports, movement of value between departments, completion of paperwork, alterations and authorised signatures, cash desk reconciliation, variance forms, debtors reconciliation report, incoming intelligence reports.
     

  • ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 6 
    6. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 3 
    Explain the relevance of "voiding" and reprinting value documentation. 
    OUTCOME NOTES 
    Explain the relevance of "voiding" and reprinting value documentation and the effect on the balance. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard must be assessed in the workplace or a realistic working environment.
  • It is recommended that this unit standard be assessed in conjunction with other unit standards. 

  • ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning, product sample and testimonies from third parties, but the emphasis is to be on observation and product sample.
  • Observe the use of technology.
  • Observation and/or product sample must occur for at least 4 of the range. Question the other range items.
  • Observe the use of the in house computer system and its usage in problem resolution. 
  • ASSESSMENT CRITERION RANGE 
  • Technology: smart card system (where applicable), electronic PoS reports & information, in house computer system, software application packages, calculator.
  • Use of numbered stationery, chip and token reconciliation reports, movement of value between departments, completion of paperwork, alterations and authorised signatures, cash desk reconciliation, variance forms, debtors reconciliation report, incoming intelligence reports.
     

  • ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 6 
    6. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 4 
    Describe area of own responsibility. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard must be assessed in the workplace or a realistic working environment.
  • It is recommended that this unit standard be assessed in conjunction with other unit standards. 

  • ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning, product sample and testimonies from third parties, but the emphasis is to be on observation and product sample.
  • Observe the use of technology.
  • Observation and/or product sample must occur for at least 4 of the range. Question the other range items.
  • Observe the use of the in house computer system and its usage in problem resolution. 
  • ASSESSMENT CRITERION RANGE 
  • Technology: smart card system (where applicable), electronic PoS reports & information, in house computer system, software application packages, calculator.
  • Use of numbered stationery, chip and token reconciliation reports, movement of value between departments, completion of paperwork, alterations and authorised signatures, cash desk reconciliation, variance forms, debtors reconciliation report, incoming intelligence reports.
     

  • ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 6 
    6. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 5 
    Describe the filing system in use in the cashier department. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard must be assessed in the workplace or a realistic working environment.
  • It is recommended that this unit standard be assessed in conjunction with other unit standards. 

  • ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning, product sample and testimonies from third parties, but the emphasis is to be on observation and product sample.
  • Observe the use of technology.
  • Observation and/or product sample must occur for at least 4 of the range. Question the other range items.
  • Observe the use of the in house computer system and its usage in problem resolution. 
  • ASSESSMENT CRITERION RANGE 
  • Technology: smart card system (where applicable), electronic PoS reports & information, in house computer system, software application packages, calculator.
  • Use of numbered stationery, chip and token reconciliation reports, movement of value between departments, completion of paperwork, alterations and authorised signatures, cash desk reconciliation, variance forms, debtors reconciliation report, incoming intelligence reports.
     

  • ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 6 
    6. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 6 
    Perform cashiering administration accurately. 
    OUTCOME NOTES 
    Perform cashiering administration accurately, efficiently and timely in accordance with agreed priorities and time frames. 
    OUTCOME RANGE 
    Use of numbered stationery, movement of value between cash desks/satellites, completion of paperwork, alterations and authorised signatures, variance forms. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard must be assessed in the workplace or a realistic working environment.
  • It is recommended that this unit standard be assessed in conjunction with other unit standards. 

  • ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning, product sample and testimonies from third parties, but the emphasis is to be on observation and product sample.
  • Observe the use of technology.
  • Observation and/or product sample must occur for at least 4 of the range. Question the other range items.
  • Observe the use of the in house computer system and its usage in problem resolution. 
  • ASSESSMENT CRITERION RANGE 
  • Technology: smart card system (where applicable), electronic PoS reports & information, in house computer system, software application packages, calculator.
  • Use of numbered stationery, chip and token reconciliation reports, movement of value between departments, completion of paperwork, alterations and authorised signatures, cash desk reconciliation, variance forms, debtors reconciliation report, incoming intelligence reports.
     

  • ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 6 
    6. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 7 
    Trace errors proficiently when a variance is encountered. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard must be assessed in the workplace or a realistic working environment.
  • It is recommended that this unit standard be assessed in conjunction with other unit standards. 

  • ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning, product sample and testimonies from third parties, but the emphasis is to be on observation and product sample.
  • Observe the use of technology.
  • Observation and/or product sample must occur for at least 4 of the range. Question the other range items.
  • Observe the use of the in house computer system and its usage in problem resolution. 
  • ASSESSMENT CRITERION RANGE 
  • Technology: smart card system (where applicable), electronic PoS reports & information, in house computer system, software application packages, calculator.
  • Use of numbered stationery, chip and token reconciliation reports, movement of value between departments, completion of paperwork, alterations and authorised signatures, cash desk reconciliation, variance forms, debtors reconciliation report, incoming intelligence reports.
     

  • ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 6 
    6. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 8 
    Identify potential barriers to completing tasks, offer solutions and prioritise work. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard must be assessed in the workplace or a realistic working environment.
  • It is recommended that this unit standard be assessed in conjunction with other unit standards. 

  • ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning, product sample and testimonies from third parties, but the emphasis is to be on observation and product sample.
  • Observe the use of technology.
  • Observation and/or product sample must occur for at least 4 of the range. Question the other range items.
  • Observe the use of the in house computer system and its usage in problem resolution. 
  • ASSESSMENT CRITERION RANGE 
  • Technology: smart card system (where applicable), electronic PoS reports & information, in house computer system, software application packages, calculator.
  • Use of numbered stationery, chip and token reconciliation reports, movement of value between departments, completion of paperwork, alterations and authorised signatures, cash desk reconciliation, variance forms, debtors reconciliation report, incoming intelligence reports.
     

  • ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 6 
    6. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 9 
    Use technology accurately and efficiently, and explain the processes. 
    OUTCOME RANGE 
    Technology: smart card system, electronic PoS reports & information, in house computer system, software application packages, and calculator. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard must be assessed in the workplace or a realistic working environment.
  • It is recommended that this unit standard be assessed in conjunction with other unit standards. 

  • ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning, product sample and testimonies from third parties, but the emphasis is to be on observation and product sample.
  • Observe the use of technology.
  • Observation and/or product sample must occur for at least 4 of the range. Question the other range items.
  • Observe the use of the in house computer system and its usage in problem resolution. 
  • ASSESSMENT CRITERION RANGE 
  • Technology: smart card system (where applicable), electronic PoS reports & information, in house computer system, software application packages, calculator.
  • Use of numbered stationery, chip and token reconciliation reports, movement of value between departments, completion of paperwork, alterations and authorised signatures, cash desk reconciliation, variance forms, debtors reconciliation report, incoming intelligence reports.
     

  • ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 6 
    6. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 10 
    Make suggestions on ways of improvement. 
    OUTCOME NOTES 
    Make suggestions on possible ways to improve the cashiering administration process within the organisation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard must be assessed in the workplace or a realistic working environment.
  • It is recommended that this unit standard be assessed in conjunction with other unit standards. 

  • ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, questioning, product sample and testimonies from third parties, but the emphasis is to be on observation and product sample.
  • Observe the use of technology.
  • Observation and/or product sample must occur for at least 4 of the range. Question the other range items.
  • Observe the use of the in house computer system and its usage in problem resolution. 
  • ASSESSMENT CRITERION RANGE 
  • Technology: smart card system (where applicable), electronic PoS reports & information, in house computer system, software application packages, calculator.
  • Use of numbered stationery, chip and token reconciliation reports, movement of value between departments, completion of paperwork, alterations and authorised signatures, cash desk reconciliation, variance forms, debtors reconciliation report, incoming intelligence reports.
     

  • ASSESSMENT CRITERION 3 
    3. Use surveillance target reports as an additional assessment tool where necessary. 

    ASSESSMENT CRITERION 4 
    4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 6 
    6. Counsel the learner on future assessments, necessary learning and further qualifications. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.

    2. Any institution offering learning that will enable achievement of this unit standard must be registered with the FE/HE Registrar.

    3. Any institution wishing to receive skill development grants must be accredited with the relevant ETQA. Such an institution will also be registered with the relevant SETA.

    4. Moderation of assessment will be done by the relevant ETQA at its discretion. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Essential embedded knowledge is dealt with under the specific outcomes section where "demonstrated knowledge and understanding" is required. 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems - relates to the following outcomes:
  • Perform cashiering administration accurately, efficiently and timely in accordance with agreed priorities and time frames.
  • Trace errors proficiently when a variance is encountered.
  • Identify potential barriers to completing tasks, offer solutions and prioritise work.
  • Use technology accurately and efficiently, and explain the processes. 

  • UNIT STANDARD CCFO COLLECTING 
    Collect, analyse and evaluate information - relates to the following outcomes:
  • Stress the importance of accuracy and efficiency when processing paperwork for the cashiering department and other departments.
  • Describe area of own responsibility.
  • Describe the filing system in use in the cashier department.
  • Perform cashiering administration accurately, efficiently and timely in accordance with agreed priorities and time frames.
  • Make suggestions on possible ways to improve the cashiering administration process within the organisation. 

  • UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 246763, which is "Perform cashiering administration", Level 4, 8 credits.

    Recommendations and Exemplars for the design of:

    Learning / Curriculum
  • Learners must familiarise themselves with Gaming board, company policies and procedures on administrative procedures and reports required by the cashiering department.
  • The learner should familiarise themselves by way of questioning, with the importance of good communication between themselves, the surveillance department and casino administration and the effects on overall efficiency which this produces.
  • The learner should be able to think logically and develop a work routine based on identified priorities and needs within the department.
  • Potential project: Learners develop a plan for maintaining good working relationships within their department as well as with other departments based on the needs of the departments.
  • Learners must develop an awareness of existing security controls that are in place and have an understanding of the need for these controls.

    Performance systems
  • Ongoing measurement of the learner's ability to meet this standard is recommended.
  • A new employee should be able to achieve this unit within 6 months of being trained. 

  • QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  14117   National Certificate: Gaming Cashiering  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2008-09-17  Was CATHSSETA until Last Date for Achievement 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.