SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Recognise and report staff cheat moves 
SAQA US ID UNIT STANDARD TITLE
7912  Recognise and report staff cheat moves 
ORIGINATOR
SGB Hospitality,Tourism,Travel, Leisure and Gaming 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 
2007-01-23  2007-11-28  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2008-11-28   2011-11-28  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
246757  Recognise and report staff cheat moves  Level 4  NQF Level 04   

PURPOSE OF THE UNIT STANDARD 
Each learner must be able to recognise potential cheat move situations carried out by staff and customers and know the procedures for dealing with suspected cheats. The learner must understand the impact on the organisation if cheat moves go unrecognised. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
Should have achieved the unit: 'Recognise and report customer cheat moves'. 

UNIT STANDARD RANGE 
Range statements are included with specific outcomes as necessary. 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
Describe potential areas for individual staff to cheat. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
ASSESSMENT CRITERION NOTES 
This unit standard must be assessed in the workplace or realistic working environment. It may be necessary to employ role-plays or simulations to corroborate the assessment. 

ASSESSMENT CRITERION 2 
2. Evaluate the learner's ability to meet the outcomes. 
ASSESSMENT CRITERION NOTES 
This unit standard can be assessed by using a combination of observation, case studies, written tests, simulations and discussion with the candidate. 

ASSESSMENT CRITERION 3 
3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

ASSESSMENT CRITERION 4 
4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

ASSESSMENT CRITERION 5 
5. Counsel the learner on future assessments, necessary learning and further qualifications. 

SPECIFIC OUTCOME 2 
State Gaming board and company procedures for handling and reporting cheats. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
ASSESSMENT CRITERION NOTES 
This unit standard must be assessed in the workplace or realistic working environment. It may be necessary to employ role-plays or simulations to corroborate the assessment. 

ASSESSMENT CRITERION 2 
2. Evaluate the learner's ability to meet the outcomes. 
ASSESSMENT CRITERION NOTES 
This unit standard can be assessed by using a combination of observation, case studies, written tests, simulations and discussion with the candidate. 

ASSESSMENT CRITERION 3 
3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

ASSESSMENT CRITERION 4 
4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

ASSESSMENT CRITERION 5 
5. Counsel the learner on future assessments, necessary learning and further qualifications. 

SPECIFIC OUTCOME 3 
Describe ways of combating cheat moves. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
ASSESSMENT CRITERION NOTES 
This unit standard must be assessed in the workplace or realistic working environment. It may be necessary to employ role-plays or simulations to corroborate the assessment. 

ASSESSMENT CRITERION 2 
2. Evaluate the learner's ability to meet the outcomes. 
ASSESSMENT CRITERION NOTES 
This unit standard can be assessed by using a combination of observation, case studies, written tests, simulations and discussion with the candidate. 

ASSESSMENT CRITERION 3 
3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

ASSESSMENT CRITERION 4 
4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

ASSESSMENT CRITERION 5 
5. Counsel the learner on future assessments, necessary learning and further qualifications. 

SPECIFIC OUTCOME 4 
Describe potential areas for staff and customers to cheat as a team. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
ASSESSMENT CRITERION NOTES 
This unit standard must be assessed in the workplace or realistic working environment. It may be necessary to employ role-plays or simulations to corroborate the assessment. 

ASSESSMENT CRITERION 2 
2. Evaluate the learner's ability to meet the outcomes. 
ASSESSMENT CRITERION NOTES 
This unit standard can be assessed by using a combination of observation, case studies, written tests, simulations and discussion with the candidate. 

ASSESSMENT CRITERION 3 
3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

ASSESSMENT CRITERION 4 
4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

ASSESSMENT CRITERION 5 
5. Counsel the learner on future assessments, necessary learning and further qualifications. 

SPECIFIC OUTCOME 5 
Identify the cheat movements. 
OUTCOME NOTES 
Given a situation, identify the cheat movements and describe the procedure for handling the cheat move. 
OUTCOME RANGE 
Situations: suspicious contact between staff and patrons, suspicious staff behaviour. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
ASSESSMENT CRITERION NOTES 
This unit standard must be assessed in the workplace or realistic working environment. It may be necessary to employ role-plays or simulations to corroborate the assessment. 

ASSESSMENT CRITERION 2 
2. Evaluate the learner's ability to meet the outcomes. 
ASSESSMENT CRITERION NOTES 
This unit standard can be assessed by using a combination of observation, case studies, written tests, simulations and discussion with the candidate. 

ASSESSMENT CRITERION 3 
3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

ASSESSMENT CRITERION 4 
4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

ASSESSMENT CRITERION 5 
5. Counsel the learner on future assessments, necessary learning and further qualifications. 

SPECIFIC OUTCOME 6 
Communicate with pit manager/surveillance clearly. 
OUTCOME NOTES 
Communicate with pit manager/surveillance clearly and describe the report procedure (pit incident report). 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
ASSESSMENT CRITERION NOTES 
This unit standard must be assessed in the workplace or realistic working environment. It may be necessary to employ role-plays or simulations to corroborate the assessment. 

ASSESSMENT CRITERION 2 
2. Evaluate the learner's ability to meet the outcomes. 
ASSESSMENT CRITERION NOTES 
This unit standard can be assessed by using a combination of observation, case studies, written tests, simulations and discussion with the candidate. 

ASSESSMENT CRITERION 3 
3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

ASSESSMENT CRITERION 4 
4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

ASSESSMENT CRITERION 5 
5. Counsel the learner on future assessments, necessary learning and further qualifications. 

SPECIFIC OUTCOME 7 
Deal with cheat moves with minimum disruption to the rest of the customers. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
ASSESSMENT CRITERION NOTES 
This unit standard must be assessed in the workplace or realistic working environment. It may be necessary to employ role-plays or simulations to corroborate the assessment. 

ASSESSMENT CRITERION 2 
2. Evaluate the learner's ability to meet the outcomes. 
ASSESSMENT CRITERION NOTES 
This unit standard can be assessed by using a combination of observation, case studies, written tests, simulations and discussion with the candidate. 

ASSESSMENT CRITERION 3 
3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

ASSESSMENT CRITERION 4 
4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

ASSESSMENT CRITERION 5 
5. Counsel the learner on future assessments, necessary learning and further qualifications. 

SPECIFIC OUTCOME 8 
Given a particular situation, suggest ways to improve game security to prevent staff cheat moves. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
ASSESSMENT CRITERION NOTES 
This unit standard must be assessed in the workplace or realistic working environment. It may be necessary to employ role-plays or simulations to corroborate the assessment. 

ASSESSMENT CRITERION 2 
2. Evaluate the learner's ability to meet the outcomes. 
ASSESSMENT CRITERION NOTES 
This unit standard can be assessed by using a combination of observation, case studies, written tests, simulations and discussion with the candidate. 

ASSESSMENT CRITERION 3 
3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

ASSESSMENT CRITERION 4 
4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

ASSESSMENT CRITERION 5 
5. Counsel the learner on future assessments, necessary learning and further qualifications. 


UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.

2. Any institution offering learning that will enable achievement of this unit standard must be registered with the FE/HE Registrar.

3. Any institution wishing to receive skill development grants must be accredited with the relevant ETQA. Such an institution will also be registered with the relevant SETA.

4. Moderation of assessment will be done by the relevant ETQA at its discretion. 

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
Essential embedded knowledge is dealt with under the specific outcomes section where "demonstrated knowledge and understanding" is required. 


Critical Cross-field Outcomes (CCFO): 

UNIT STANDARD CCFO CONTRIBUTING 
Personal Development: Participate as a responsible citizen - relates to the following:
  • Communicate with pit manager/surveillance clearly and describe the report procedure (pit incident report).
  • Deal with cheat moves with minimum disruption to the rest of the customers.
  • Given a particular situation, suggest ways to improve game security to prevent staff cheat moves. 

  • UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 246757, which is "Recognise and report staff cheat moves", Level 4, 3 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  14114   National Certificate: Dealing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2010-01-23  Was CATHSSETA until Last Date for Achievement 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.