SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Managing computer-based systems 
SAQA US ID UNIT STANDARD TITLE
8045  Managing computer-based systems 
ORIGINATOR
SGB Transport and Logistics Operations 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Transport, Operations and Logistics 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 6  Level TBA: Pre-2009 was L6  32 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
A learner accredited with this standard will be able to manage the operation of workplace computer-based systems to ensure an effective and efficient freight operations environment for the achievement of customer satisfaction in line with organisational strategic intent. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
  • National Certificate in Freight Handling;
  • 'Communicating at an Advanced Level and Maintaining Interpersonal Relations'. 
    		•

    UNIT STANDARD RANGE 
    The applied competence covered in this standard requires a range of highly specialised skills involving a wide choice of procedures in highly variable routine and non-routine contexts within the Freight Industry. The learner is responsible for managing the implementation and application of computer-based systems for defined activities centred around freight logistics and is completely accountable for determining and achieving specified organisational outcomes. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Implement procedures pertaining to the operation of computerised information management. 
    OUTCOME NOTES 
    Implement procedures pertaining to the operation of organisational computerised information management and communication systems, including procedures required for the management and security of data. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Describe how the computer-based systems assist in enhancing productivity and organisational resource utilisation. 

    ASSESSMENT CRITERION 2 
    2. Locate sources of information in order to recommend and justify an appropriate computer-based system (hardware and software) which would achieve the requirements of an organisation in a given scenario. 

    ASSESSMENT CRITERION 3 
    3. Explain the benefits of training and detail a potential table of contents for a given computer program training intervention. 

    ASSESSMENT CRITERION 4 
    4. Identify limitations of a given computer-based system within a real work environment, and evaluate given alternative systems. 

    ASSESSMENT CRITERION 5 
    5. Design a complete implementation plan for the introduction of a new computer-based system. 

    ASSESSMENT CRITERION 6 
    6. Detail in a simulated operational environment, the inputs required to assist in the development of an appropriate computer-based system. 

    ASSESSMENT CRITERION 7 
    7. Discuss possible criteria used to evaluate the functioning of the computer-based system within a specified operational environment (e.g. time, client satisfaction). 

    ASSESSMENT CRITERION 8 
    8. Detail factors to be continuously monitored in managing the utilisation and application of computer systems. 

    ASSESSMENT CRITERION 9 
    9. Demonstrate the ability to analyse workplace operations in order to recommend acquisition of new, or the revision of existing, computer-based systems. 

    SPECIFIC OUTCOME 2 
    Assess the selection of data-input and output hardware/equipment. 
    OUTCOME NOTES 
    Assess the selection of data-input and output hardware/equipment (e.g. scanners) and appropriate software for the warehouse/freight storage environment. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Describe how the computer-based systems assist in enhancing productivity and organisational resource utilisation. 

    ASSESSMENT CRITERION 2 
    2. Locate sources of information in order to recommend and justify an appropriate computer-based system (hardware and software) which would achieve the requirements of an organisation in a given scenario. 

    ASSESSMENT CRITERION 3 
    3. Explain the benefits of training and detail a potential table of contents for a given computer program training intervention. 

    ASSESSMENT CRITERION 4 
    4. Identify limitations of a given computer-based system within a real work environment, and evaluate given alternative systems. 

    ASSESSMENT CRITERION 5 
    5. Design a complete implementation plan for the introduction of a new computer-based system. 

    ASSESSMENT CRITERION 6 
    6. Detail in a simulated operational environment, the inputs required to assist in the development of an appropriate computer-based system. 

    ASSESSMENT CRITERION 7 
    7. Discuss possible criteria used to evaluate the functioning of the computer-based system within a specified operational environment (e.g. time, client satisfaction). 

    ASSESSMENT CRITERION 8 
    8. Detail factors to be continuously monitored in managing the utilisation and application of computer systems. 

    ASSESSMENT CRITERION 9 
    9. Demonstrate the ability to analyse workplace operations in order to recommend acquisition of new, or the revision of existing, computer-based systems. 

    SPECIFIC OUTCOME 3 
    Identify employee training and development needs. 
    OUTCOME NOTES 
    Identify employee training and development needs, and arrange a training schedule for new/revised computer systems taking into account the required knowledge of (computer-orientated) terminology's and learner language difficulties. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Describe how the computer-based systems assist in enhancing productivity and organisational resource utilisation. 

    ASSESSMENT CRITERION 2 
    2. Locate sources of information in order to recommend and justify an appropriate computer-based system (hardware and software) which would achieve the requirements of an organisation in a given scenario. 

    ASSESSMENT CRITERION 3 
    3. Explain the benefits of training and detail a potential table of contents for a given computer program training intervention. 

    ASSESSMENT CRITERION 4 
    4. Identify limitations of a given computer-based system within a real work environment, and evaluate given alternative systems. 

    ASSESSMENT CRITERION 5 
    5. Design a complete implementation plan for the introduction of a new computer-based system. 

    ASSESSMENT CRITERION 6 
    6. Detail in a simulated operational environment, the inputs required to assist in the development of an appropriate computer-based system. 

    ASSESSMENT CRITERION 7 
    7. Discuss possible criteria used to evaluate the functioning of the computer-based system within a specified operational environment (e.g. time, client satisfaction). 

    ASSESSMENT CRITERION 8 
    8. Detail factors to be continuously monitored in managing the utilisation and application of computer systems. 

    ASSESSMENT CRITERION 9 
    9. Demonstrate the ability to analyse workplace operations in order to recommend acquisition of new, or the revision of existing, computer-based systems. 

    SPECIFIC OUTCOME 4 
    Determine what modifications/adjustments to be made to overcome problems. 
    OUTCOME NOTES 
    Determine what modifications/adjustments to be made to overcome problems with existing computer-based systems, and communicating these via written and oral persuasion to the parties responsible for making the adjustments. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Describe how the computer-based systems assist in enhancing productivity and organisational resource utilisation. 

    ASSESSMENT CRITERION 2 
    2. Locate sources of information in order to recommend and justify an appropriate computer-based system (hardware and software) which would achieve the requirements of an organisation in a given scenario. 

    ASSESSMENT CRITERION 3 
    3. Explain the benefits of training and detail a potential table of contents for a given computer program training intervention. 

    ASSESSMENT CRITERION 4 
    4. Identify limitations of a given computer-based system within a real work environment, and evaluate given alternative systems. 

    ASSESSMENT CRITERION 5 
    5. Design a complete implementation plan for the introduction of a new computer-based system. 

    ASSESSMENT CRITERION 6 
    6. Detail in a simulated operational environment, the inputs required to assist in the development of an appropriate computer-based system. 

    ASSESSMENT CRITERION 7 
    7. Discuss possible criteria used to evaluate the functioning of the computer-based system within a specified operational environment (e.g. time, client satisfaction). 

    ASSESSMENT CRITERION 8 
    8. Detail factors to be continuously monitored in managing the utilisation and application of computer systems. 

    ASSESSMENT CRITERION 9 
    9. Demonstrate the ability to analyse workplace operations in order to recommend acquisition of new, or the revision of existing, computer-based systems. 

    SPECIFIC OUTCOME 5 
    Provide input for the development and assisting in the implementation of new systems. 
    OUTCOME NOTES 
    Provide input for the development and assisting in the implementation of new computer-based systems (e.g. SAP/R/3, In-house system, use of scanners) based on the organisation's current and future anticipated needs. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Describe how the computer-based systems assist in enhancing productivity and organisational resource utilisation. 

    ASSESSMENT CRITERION 2 
    2. Locate sources of information in order to recommend and justify an appropriate computer-based system (hardware and software) which would achieve the requirements of an organisation in a given scenario. 

    ASSESSMENT CRITERION 3 
    3. Explain the benefits of training and detail a potential table of contents for a given computer program training intervention. 

    ASSESSMENT CRITERION 4 
    4. Identify limitations of a given computer-based system within a real work environment, and evaluate given alternative systems. 

    ASSESSMENT CRITERION 5 
    5. Design a complete implementation plan for the introduction of a new computer-based system. 

    ASSESSMENT CRITERION 6 
    6. Detail in a simulated operational environment, the inputs required to assist in the development of an appropriate computer-based system. 

    ASSESSMENT CRITERION 7 
    7. Discuss possible criteria used to evaluate the functioning of the computer-based system within a specified operational environment (e.g. time, client satisfaction). 

    ASSESSMENT CRITERION 8 
    8. Detail factors to be continuously monitored in managing the utilisation and application of computer systems. 

    ASSESSMENT CRITERION 9 
    9. Demonstrate the ability to analyse workplace operations in order to recommend acquisition of new, or the revision of existing, computer-based systems. 

    SPECIFIC OUTCOME 6 
    Monitor and evaluate the outcomes of new/revised operational procedures. 
    OUTCOME NOTES 
    Monitor and evaluate the outcomes of new/revised operational procedures and/or computer systems application, against pre-agreed criteria and operational requirements. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Describe how the computer-based systems assist in enhancing productivity and organisational resource utilisation. 

    ASSESSMENT CRITERION 2 
    2. Locate sources of information in order to recommend and justify an appropriate computer-based system (hardware and software) which would achieve the requirements of an organisation in a given scenario. 

    ASSESSMENT CRITERION 3 
    3. Explain the benefits of training and detail a potential table of contents for a given computer program training intervention. 

    ASSESSMENT CRITERION 4 
    4. Identify limitations of a given computer-based system within a real work environment, and evaluate given alternative systems. 

    ASSESSMENT CRITERION 5 
    5. Design a complete implementation plan for the introduction of a new computer-based system. 

    ASSESSMENT CRITERION 6 
    6. Detail in a simulated operational environment, the inputs required to assist in the development of an appropriate computer-based system. 

    ASSESSMENT CRITERION 7 
    7. Discuss possible criteria used to evaluate the functioning of the computer-based system within a specified operational environment (e.g. time, client satisfaction). 

    ASSESSMENT CRITERION 8 
    8. Detail factors to be continuously monitored in managing the utilisation and application of computer systems. 

    ASSESSMENT CRITERION 9 
    9. Demonstrate the ability to analyse workplace operations in order to recommend acquisition of new, or the revision of existing, computer-based systems. 

    SPECIFIC OUTCOME 7 
    Manage the competent application and utilisation of all workplace computer-based systems. 
    OUTCOME NOTES 
    Manage the competent application and utilisation of all workplace computer-based systems, giving cognisance to inter alia general safety precautions and procedures (e.g. backup procedures). 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Describe how the computer-based systems assist in enhancing productivity and organisational resource utilisation. 

    ASSESSMENT CRITERION 2 
    2. Locate sources of information in order to recommend and justify an appropriate computer-based system (hardware and software) which would achieve the requirements of an organisation in a given scenario. 

    ASSESSMENT CRITERION 3 
    3. Explain the benefits of training and detail a potential table of contents for a given computer program training intervention. 

    ASSESSMENT CRITERION 4 
    4. Identify limitations of a given computer-based system within a real work environment, and evaluate given alternative systems. 

    ASSESSMENT CRITERION 5 
    5. Design a complete implementation plan for the introduction of a new computer-based system. 

    ASSESSMENT CRITERION 6 
    6. Detail in a simulated operational environment, the inputs required to assist in the development of an appropriate computer-based system. 

    ASSESSMENT CRITERION 7 
    7. Discuss possible criteria used to evaluate the functioning of the computer-based system within a specified operational environment (e.g. time, client satisfaction). 

    ASSESSMENT CRITERION 8 
    8. Detail factors to be continuously monitored in managing the utilisation and application of computer systems. 

    ASSESSMENT CRITERION 9 
    9. Demonstrate the ability to analyse workplace operations in order to recommend acquisition of new, or the revision of existing, computer-based systems. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.

    2. Any institution offering learning that will enable achievement of this unit standard must be registered with the FE/HE Registrar and the programs offered by this institution must be accredited with the relevant ETQA.

    3. Moderation of assessment will be done by the relevant ETQA at its discretion. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The learner can understand, explain and apply:

    1. How to plan, monitor, evaluate and correct (if required) the implementation/installation and utilisation of computer-based systems.

    2. Where to locate sources of information for the procurement of computer-based systems (e.g. automated warehouse systems; Worldwide chain store system).

    3. The importance of employee development to ensure all system users/operators are competent in their operation and application there-of.

    4. Computer-based system parameters and the required data inputs to optimise system deliverables.

    5. Expected outcomes of any computer-based system implemented in the workplace.

    6. The correct application of workplace computer-based systems.

    7. As a member of a team, analysing workplace operations to assess the appropriateness of existing/proposed computer-based systems. 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate initiative by implementing audit procedures and system integrity checks (e.g. stock reconciliation) in the application of computer-based systems.

    Demonstrate initiative in taking precautionary steps to prevent damage to equipment and data (e.g. ensure sufficient storage space, saving regularly).

    Demonstrate initiative, using workplace computer programs, to meet organisational requirements not catered for directly in existing computer-based systems (e.g. designing new Excel spreadsheet for stock management).

    Demonstrate initiative by acquiring an advanced working knowledge of the workplace computer-based system/s in order to provide additional support (e.g. user training) to system users. 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Fundamental  14590   National Diploma: Freight Handling Logistics  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2007-06-14  Was TETA until Last Date for Achievement 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Bidvest Panalpina Logistics (BPL) 
    2. Makwedeng Training 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.