SAQA

All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.

SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE:

Managing merchandise policy

SAQA US ID	UNIT STANDARD TITLE
8282	Managing merchandise policy
ORIGINATOR
SGB Retail and Wholesale
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-
FIELD			SUBFIELD
Field 11 - Services			Wholesale and Retail
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular	Level 5	Level TBA: Pre-2009 was L5	30
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Passed the End Date - Status was "Reregistered"		2003-12-03	2006-12-03	SAQA 1351/03
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2007-12-03		2010-12-03

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD

This is a core unit standard towards the qualification of National Diploma in Retail/Wholesale Product and Service Management at NQF 5. It is designed to assist S.A. retailers to become globally competitive through these transformative standards. It will also assist in increasing individuals operational mobility through the creation of comparable skills

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

Merchandising skills to the equivalent of NQF 4. Verbal and written English Communication to the equivalent of NQF 4. Basic research and analysis techniques

UNIT STANDARD RANGE

Techniques for monitoring market share including competitor analyses, economic indicators, consumer profiles, local and international marketing trends,?

Logistical and distribution processes including buying, receiving, packing and distributing merchandise, promotional packaging, stock security, warehousing stocks?

Financial controls including budgets, stock inventories, sales targets, inter-departmental expenses, profit margins

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

The demonstrated ability to make decisions and consider options when:

OUTCOME NOTES

Designing and implementing short and long term merchandising strategies using a range of techniques for monitoring market share of retail/wholesale outlets?

Controlling a range of logistical and distribution processes ensuring alignment with merchandising standards for retail/wholesale outlets?

Planning, implementing and monitoring a range of financial controls for maintaining profitability of merchandise flow in wholesale/retail outlets?

Establishing and maintaining supplier relationships for expanding negotiating opportunities for retail/wholesale outlets?

Reseaching and analysing local and international trends for identifying product lines and promotional opportunities for retail/wholesale outlets

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

The demonstrated ability to make decisions and consider options when:

ASSESSMENT CRITERION NOTES

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

Providers will be accredited against this standard by the Retail and Wholesale SETA in its ETQA role. Moderation will be provided by the HEQC

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE

The demonstrated understanding of:?

Organisational vision and long-term merchandising and promotional strategies?

Organisational procedures regulating merchandising costs and expenditure?

Organisational procedures for buying, receiving and distributing merchandise?

Organisational merchandising standards? National/Regional/Local organisational management and staffing structures? Suppliers of merchandise and related services?

Techniques for researching and analysing local and international marketing trends?

In-depth knowledge of retail/wholesale industry and merchandise flow processes? Competitive merchandising strategies and standards?

Negotiating and customer relations techniques

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO IDENTIFYING

Identify and solve problems when monitoring expenditure against budgets/cash flow projections so that effective measures can be implemented to realign stock movement within profit margin expectations for stockholdings of merchandise

UNIT STANDARD CCFO WORKING

Work effectively with others as a team when planning, mobilising and monitoring logistical operations so that all teams work as one towards achieving standards set for quality of product and customer service delivery

UNIT STANDARD CCFO ORGANISING

Organise oneself and ones activities when establishing and maintaining relationships with merchandise suppliers so that there is ongoing awareness of negotiating opportunities or problems that could affect future merchandising operations

UNIT STANDARD CCFO COLLECTING

Collect, organise, analyse and critically evaluate information when conducting market analyses so that current local and international marketing trends and economic indicators form the basis for developing and/or monitoring merchandising strategies

UNIT STANDARD CCFO COMMUNICATING

Demonstrate the world as a set of related systems where ongoing evaluation of external and internal factors influencing merchandise flow is vital to maintaining the fine balance between consumer and organisational expectations in a constantly changing economy

UNIT STANDARD ASSESSOR CRITERIA

The ability to produce all of the following evidence:This evidence will be evaluated by a registered retail assessor

Develop a long-term merchandising and promotional strategy from a given retail/wholesale outlet case study

?Demonstrate procedures for monitoring merchandise flow costs and expenditure?

Perform techniques for monitoring and evaluating the success of short and long-term merchandising strategies

Demonstrate techniques for planning and mobilising logistical and distribution processes relating to flow of merchandise?

Produce evidence of merchandising standards implemented to uplift quality and customer service to world-class standards

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Core	14852	National Diploma: Agri Sales and Service Management	Level 5	NQF Level 05	Passed the End Date - Status was "Reregistered"	2023-06-30	AgriSETA
Core	13720	National Diploma: Retail and Wholesale, Product and Service Management Technology	Level 5	NQF Level 05	Passed the End Date - Status was "Reregistered"	2012-06-30	W&RSETA

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

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