SAQA

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SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE:

Contribute to sustainable tourism in South Africa

SAQA US ID	UNIT STANDARD TITLE
8490	Contribute to sustainable tourism in South Africa
ORIGINATOR
SGB Hospitality,Tourism,Travel, Leisure and Gaming
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-
FIELD			SUBFIELD
Field 11 - Services			Hospitality, Tourism, Travel, Gaming and Leisure
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular	Level 4	NQF Level 04	4
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Passed the End Date - Status was "Reregistered"		2018-07-01	2023-06-30	SAQA 06120/18
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2024-06-30		2027-06-30

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD

The learner achieving this unit standard will be able to appreciate the different dimensions of sustainable tourism and their application within their own work context. They will understand their own role in contributing to sustainability within that context.

A learner with this competence will have a better understanding of their contribution to their position and their organisation, and will be better placed to develop themselves for improved performance and progression.

Competence in adding value to sustainability will enhance tourism services throughout South Africa, and their contribution to economic growth.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

It is assumed that a learner entering a program leading to this unit standard has literacy, numeracy and communication skills equivalent to NQF Level 3.

UNIT STANDARD RANGE

Range statements are described by SAQA as a "general guide to the level, scope and complexity".
These are provided in the modifiers under each specific outcome.

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Demonstrate a good understanding of ethics and values

OUTCOME NOTES

Demonstrate a good understanding of the ethics and values associated with the concept of sustainable tourism.

OUTCOME RANGE

A range of issues connected with the natural, cultural, and social environment within South Africa.

Ways to respond to these issues in a sustainable tourism context.

The underlying social, political and cultural influences supporting the concept of sustainability.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

When conducting assessments, assessors must ensure that they are familiar with the full text of the Unit Standards being assessed.

They must ensure that the assessment covers the specific outcomes, critical cross-field outcomes and essential embedded knowledge.

As each situation is different, it will be necessary to develop assessment activities and tools, which are appropriate to the contexts in which practitioners are working. These activities and tools may include self-assessment, peer assessment; formative and summative assessment.

The specific outcomes and essential embedded knowledge must be assessed in relation to each other. If a practitioner is able to explain the essential embedded knowledge but is unable to perform the specific outcomes, they should not be assessed as competent. Similarly, if a practitioner is able to perform the specific outcomes but is unable to explain or justify their performance in terms of the essential embedded knowledge, they should not be assessed as competent.

METHOD OF ASSESSMENT
Assessment should include practical demonstration of competence, either in the workplace or through work-realistic, out-of-classroom simulation.

A range of assessment methods should be used, including:

Direct observation - watch the practitioner carry out the task or produce a desired outcome during the course of his or her normal work under normal workplace conditions
Product sample - examine the outcomes previously produced by the practitioner
Simulation of a specific task - set a specific task for the practitioner to demonstrate in a simulated environment
Questioning (verbal or written) - ask relevant questions linked to the unit standard
Testimony - collect a portfolio of evidence from suitable people (e.g.: reports from a third party).

Integrated assessment
It may be more effective and efficient to assess a number of unit standards together thus reducing the overall number of assessment 'events'.

Consider a complete activity in the workplace (the 'whole of work' approach) and see which unit standards relate to this activity.

Work out how practitioners could collect evidence on a number of unit standards at the same time covering all the critical aspects of the standards

Ensure that commonalities that exist between a number of unit standards are captured in a way that makes sense for assessment.

SPECIFIC OUTCOME 2

Apply an understanding of the different roles, relationships, responsibilities, and expectations

OUTCOME NOTES

Apply an understanding of the different roles, relationships, responsibilities, and expectations of all key stakeholders in constructing a tourist experience.

OUTCOME RANGE

The roles taken by stakeholders in partnership projects.

The potential conflicts between the needs of different stakeholders.

Methods of ensuring full participation of all stakeholders in sustainable tourism enterprises.

The different roles played by stakeholders such as; Government, tourists, entrepreneurs and communities, and the relationships between them.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

Consider a complete activity in the workplace (the 'whole of work' approach) and see which unit standards relate to this activity.

Work out how practitioners could collect evidence on a number of unit standards at the same time covering all the critical aspects of the standards

Ensure that commonalities that exist between a number of unit standards are captured in a way that makes sense for assessment.

SPECIFIC OUTCOME 3

Demonstrate a good understanding of approaches to sustainable tourism.

OUTCOME RANGE

Community involvement and partnerships.

Respect for the integrity and values of communities.

Minimising the impacts of tourism on the natural, cultural, and social environment.

Knowledge of national and international codes of ethics relating to sustainability.

Recognition of the different aspects of sustainable tourism such as commercial and environmental.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

Consider a complete activity in the workplace (the 'whole of work' approach) and see which unit standards relate to this activity.

Work out how practitioners could collect evidence on a number of unit standards at the same time covering all the critical aspects of the standards

Ensure that commonalities that exist between a number of unit standards are captured in a way that makes sense for assessment.

SPECIFIC OUTCOME 4

Identify types of resources integral to tourism.

OUTCOME RANGE

An appreciation of the value of heritage resources such as archaeological, historical, cultural, wildlife and scenic sites.

The importance of infrastructure, finances, international image, human resources and social and political situations in the development of tourism enterprises.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

Consider a complete activity in the workplace (the 'whole of work' approach) and see which unit standards relate to this activity.

Work out how practitioners could collect evidence on a number of unit standards at the same time covering all the critical aspects of the standards

Ensure that commonalities that exist between a number of unit standards are captured in a way that makes sense for assessment.

SPECIFIC OUTCOME 5

Use understanding of sustainability issues to better understand the context of own performance.

OUTCOME RANGE

Commercial and environmental sustainability of the hotel industry and a particular hotel, the airline industry and an airline, etc.

Use opportunities to promote and market specific events, cultural activities and sites.

Use opportunities to improve environmental sustainability of work-place practices.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

Consider a complete activity in the workplace (the 'whole of work' approach) and see which unit standards relate to this activity.

Work out how practitioners could collect evidence on a number of unit standards at the same time covering all the critical aspects of the standards

Ensure that commonalities that exist between a number of unit standards are captured in a way that makes sense for assessment.

SPECIFIC OUTCOME 6

Reflect on own contribution to sustainability within of a tourism enterprise or project.

OUTCOME RANGE

Develop a clear model of their own place in a commercially, environmentally and culturally sustainable enterprise.

Make suggestions regarding improved self-performance and their organisation's performance, in relation to their understanding of sustainability.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

Consider a complete activity in the workplace (the 'whole of work' approach) and see which unit standards relate to this activity.

Work out how practitioners could collect evidence on a number of unit standards at the same time covering all the critical aspects of the standards

Ensure that commonalities that exist between a number of unit standards are captured in a way that makes sense for assessment.

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
2. Any institution offering learning that will enable achievement of this unit standard or will assess this unit standard must be accredited as a provider with the relevant ETQA.
3. Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures.

Therefore anyone wishing to be assessed against this unit standard may apply to be assessed by any assessment agency, assessor or provider institution which is accredited by the relevant ETQA.

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE

The qualifying learner is able to demonstrate a basic knowledge and understanding of:

1. The practitioner is able to demonstrate knowledge and understanding of:
2. Key types of sustainable tourism.
3. Different roles, responsibilities, expectations, relationships and aspirations of key stakeholders in tourism.
4. Kinds of tourists and their behaviour and characteristics as guests.
5. Kinds of host communities and their characteristics as hosts.
6. Issues of ethics and values in tourism and national/international codes of ethics.
7. Awareness of tourism as an agent for change and its potential positive and negative impacts.
8. Understanding of tourism infrastructure.
9. Conservation issues associated with the natural and cultural environments.
10. The concept of Social marketing.
11. Understanding of legislation and policies, particularly in relation to tourism and sustainability.

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO ORGANISING

Self-organisation and management relates to:

Demonstrate a good understanding of the ethics and values associated with the concept of sustainable tourism.

Apply an understanding of the different roles, relationships, responsibilities, and expectations of all key stakeholders in constructing a tourist experience.

Identify types of resources integral to tourism.

Demonstrate a good understanding of approaches to sustainable tourism.

Use understanding of sustainability issues to better understand the context of own performance.

UNIT STANDARD CCFO COMMUNICATING

Communication relates to:

Demonstrate a good understanding of the ethics and values associated with the concept of sustainable tourism.

Apply an understanding of the different roles, relationships, responsibilities, and expectations of all key stakeholders in constructing a tourist experience.

Identify types of resources integral to tourism.

Demonstrate a good understanding of approaches to sustainable tourism.

Use understanding of sustainability issues to better understand the context of own performance.

UNIT STANDARD CCFO DEMONSTRATING

Inter-relatedness of systems relates to:

Demonstrate a good understanding of the ethics and values associated with the concept of sustainable tourism.

Apply an understanding of the different roles, relationships, responsibilities, and expectations of all key stakeholders in constructing a tourist experience.

Identify types of resources integral to tourism.

Demonstrate a good understanding of approaches to sustainable tourism.

Use understanding of sustainability issues to better understand the context of own performance.

REREGISTRATION HISTORY

As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015.

UNIT STANDARD NOTES

It is felt that this unit standard should be learnt concurrently with the unit standard dealing with interpretation.

Values:

Demonstration of the knowledge and skills outlined in this unit standard must be consistent with the principles of:
1. Respecting the natural and cultural environment.
2. Accepting and maintaining a non-discriminatory attitude towards diversity including, for example, differences in gender, race, religion, physical ability and culture.

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Core	17492	National Certificate: Tourism: Car Rental	Level 4	NQF Level 04	Passed the End Date - Status was "Registered"	2004-06-13	CATHSSETA
Core	17390	National Certificate: Tourism: Event Support	Level 4	NQF Level 04	Passed the End Date - Status was "Registered"	2004-06-13	Was CATHSSETA until Last Date for Achievement
Core	20155	National Certificate: Tourism: Guiding	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2009-09-09	Was CATHSSETA until Last Date for Achievement
Core	20513	National Certificate: Tourism: Reception	Level 4	NQF Level 04	Passed the End Date - Status was "Registered"	2004-10-10	CATHSSETA
Core	18943	National Certificate: Tourism: Cabin Crew	Level 5	Level TBA: Pre-2009 was L5	Passed the End Date - Status was "Reregistered"	2009-01-10	CATHSSETA
Core	20613	National Diploma: Event Co-ordination	Level 5	NQF Level 05	Passed the End Date - Status was "Reregistered"	2023-06-30	CATHSSETA
Elective	61609	Further Education and Training Certificate: Volunteer Support	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

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