SAQA

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SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE:

Support event co-ordination

SAQA US ID	UNIT STANDARD TITLE
8607	Support event co-ordination
ORIGINATOR
SGB Hospitality,Tourism,Travel, Leisure and Gaming
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-
FIELD			SUBFIELD
Field 11 - Services			Hospitality, Tourism, Travel, Gaming and Leisure
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular	Level 4	NQF Level 04	20
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Passed the End Date - Status was "Registered"		2001-06-13	2004-06-13	SAQA 1136/01
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2005-06-13		2008-06-13

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD

The learner achieving this unit standard in combination with context expertise standard(s) will be able to support event co-ordination through all phases, namely research, plan, design, co-ordinate and evaluate. They will demonstrate a basic understanding of all the elements of the event and the inter-relatedness of the elements, events, context and external factors which might influence the event and the impact there-of. They will demonstrate an ability to supply appropriate alternatives to problems and constraints. They will monitor and improve the event based on critical reviews of evaluation. Learners competent in event support will provide professional, quality support through all phases of the event.

In addition they will be well positioned to extend their learning and practice into other areas of hospitality or tourism industry, or to strive towards professional standards and practices at higher levels.

complexity: Assistance to and under supervision of an event manager.
scope: limited to context such as hospitality, corporate meetings and workshops, social life cycle events, minor sport events.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

It is assumed that the learner has workplace communication and workplace numeracy either at NQF 4, or is currently obtaining this standard.
The learner should be in possession of a drivers licence.

UNIT STANDARD RANGE

Guides to the scope and complexity of the specific outcomes and essential embedded knowledge are provided in range/points beneath each. These are prefaced by "e.g." since they are neither comprehensive nor necessarily appropriate to all contexts. Alternatives must however be comparable in scope and complexity.

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Assist in the undertaking of a needs assessment.

OUTCOME RANGE

Source information on client profiles, needs and expectations according to an assessment checklist prior to planning.

Identify the type of stakeholders within the event sub-field (i.e. donors)

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

The assessment of practitioners against this standard should meet the requirements of established assessment principles.

It will be necessary to develop assessment activities and tools that are appropriate to the contexts in which practitioners are working. These activities and tools may include an appropriate combination of self assessment and peer assessment; formative and summative assessment; portfolios and observations etc.

The assessment should ensure that all the specific outcomes, critical cross-field outcomes and essential embedded knowledges are assessed.
The specific outcomes must be assessed through observation of performance. Supporting evidence should be used to prove competence of specific outcomes only when they are not clearly seen in the actual performance.

Essential embedded knowledge must be assessed in its own right, through oral and written evidence. It cannot be assessed only through seeing the knowledge being applied.

The specific outcomes and essential embedded knowledge must be assessed in relation to each other. If a practitioner is able to explain the essential embedded knowledge but is unable to perform the specific outcomes, they should not be assessed as competent. Similarly, if a practitioner is able to perform the specific outcomes but is unable to explain or justify their performance in terms of the essential embedded knowledge, they should not be assessed as competent.

Evidence of the specified critical cross-field outcomes should be found both in performance and in the essential embedded knowledge.

Performance of the specific outcomes must actively affirm target groups of learners and not unfairly discriminate against any learners. Practitioners should also be able to justify their performance in terms of these values.

SPECIFIC OUTCOME 2

Assist in the design of an event.

OUTCOME RANGE

Create an environment to facilitate the design of an event.

Match event elements with the capacity of the facility according to clients needs.

Know and understand the specific characteristics of the event sub-field :

Requirements.

Facility capacity and constraints.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

SPECIFIC OUTCOME 3

Identify the items making up the event plan, appropriate and specific to the event sub-field.

OUTCOME RANGE

Assist in setting parameters for an event framework according to client, theme and budget.

All preparatory work is completed to execute the event.

Interpret and demonstrate an understanding of the critical path of the event.

Administration, i.e. invitations, registration, notices, etc is completed appropriately and according to time frames.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

SPECIFIC OUTCOME 4

Apply the support tasks as prescribed.

OUTCOME RANGE

Interpret and work within a:

Work Schedule.

Time line.

Organisational structure.

Budget.

Legal requirements.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

SPECIFIC OUTCOME 5

Adhere to clear communication procedures.

OUTCOME RANGE

Communicate with internal (in-house) and external service providers regarding contributions towards the event.

Issues such as accommodation, transport, facilities, menus and refreshments are communicated and arranged with appropriate in-house sections

Issues such as themes, decoration, etc are communicated and arranged with external service providers

Deal with the client in a professional manner.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

SPECIFIC OUTCOME 6

Operate on own and as part of a team.

OUTCOME RANGE

Understand own role within an event within a particular event sub-field .

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

SPECIFIC OUTCOME 7

Reflect on, measure and evaluate the event and performance.

OUTCOME NOTES

Reflect on, measure and evaluate the event and performance in order to improve future practice and learning.

OUTCOME RANGE

Own performance,

Client satisfaction levels,

Objectives of the event.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
2. Any institution offering learning that will enable achievement of this unit standard or will assess this unit standard must be accredited as a provider with the relevant ETQA.
3. Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures.

Therefore anyone wishing to be assessed against this unit standard may apply to be assessed by any assessment agency, assessor or provider institution that is accredited by the relevant ETQA.

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE

The practitioner is able to demonstrate a basic knowledge and understanding of:

1. The national and international events industry, tourism and hospitality industry. (Refer to unit standard on the "National and International Event Industry: An Overview")

2. Legislation and regulations appropriate to:

Occupational health and safety.

Labour relations and basic conditions of employment.

Permits.

3. The 5 phases of event management and co-ordination.

Research.

Design.

Planning.

Co-ordination.

Evaluation.

4. Event elements (i.e. transportation, lighting and sound, design and decor)

5. Documentation

Records.

Portfolio.

Objective evidence.

Database, etc.

6. Importance of

on-site inspections,

needs assessments,

feasibility studies,

Organisational charts.

Time lines and critical path.

Production schedules.

Monitoring and reporting strategies.

Budgets and cash flow statements.

Record keeping systems.

Leases, contracts, agreements.

Technical plan, etc.

7. Understand the inter-relatedness of:

Co-ordination.

Event elements.

Client expectations.

Event sub-field (i.e. meetings and conferences, retail events, hallmark events, etc.)

8. Types of clients, events and related expectations, (sponsorships).
9. Understand human traffic flow patterns.
10. Protocol, security, insurance.
11. Varied techniques of operating teams and the role of the individual.
12. Product knowledge (venue and sub-field).
13. People management techniques.

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO IDENTIFYING

Problem solving relates to:

Assist in the undertaking of a needs assessment.

Assist in the design of an event.

Identify the items making up the event plan, appropriate and specific to the event sub-field.

Apply the support tasks as prescribed.

Adhere to clear communication procedures.

Operate on own and as part of a team.

Reflect on, measure and evaluate the event and performance in order to improve future practice and learning.

UNIT STANDARD CCFO WORKING

Team work relates to:

Assist in the undertaking of a needs assessment.

Assist in the design of an event.

Identify the items making up the event plan, appropriate and specific to the event sub-field.

Apply the support tasks as prescribed.

Adhere to clear communication procedures.

Operate on own and as part of a team.

UNIT STANDARD CCFO ORGANISING

Self-organisation and -management relates to:

Assist in the undertaking of a needs assessment.

Assist in the design of an event.

Identify the items making up the event plan, appropriate and specific to the event sub-field.

Apply the support tasks as prescribed.

Adhere to clear communication procedures.

Operate on own and as part of a team.

Reflect on, measure and evaluate the event and performance in order to improve future practice and learning.

UNIT STANDARD CCFO COLLECTING

Information evaluation relates to:

Assist in the undertaking of a needs assessment.

Assist in the design of an event.

Identify the items making up the event plan, appropriate and specific to the event sub-field.

Apply the support tasks as prescribed.

Adhere to clear communication procedures.

Operate on own and as part of a team.

Reflect on, measure and evaluate the event and performance in order to improve future practice and learning.

UNIT STANDARD CCFO COMMUNICATING

Communication relates to:

Assist in the undertaking of a needs assessment.

Assist in the design of an event.

Identify the items making up the event plan, appropriate and specific to the event sub-field.

Apply the support tasks as prescribed.

Adhere to clear communication procedures.

Operate on own and as part of a team.

Reflect on, measure and evaluate the event and performance in order to improve future practice and learning.

UNIT STANDARD CCFO SCIENCE

Use of science and technology relates to:

Assist in the undertaking of a needs assessment.

Assist in the design of an event.

Apply the support tasks as prescribed.

Adhere to clear communication procedures.

UNIT STANDARD CCFO DEMONSTRATING

Inter-relatedness of systems relates to:

Assist in the undertaking of a needs assessment.

Assist in the design of an event.

Identify the items making up the event plan, appropriate and specific to the event sub-field.

Apply the support tasks as prescribed.

Adhere to clear communication procedures.

Operate on own and as part of a team.

Reflect on, measure and evaluate the event and performance in order to improve future practice and learning.

UNIT STANDARD CCFO CONTRIBUTING

Learner and societal development relates to:

Assist in the undertaking of a needs assessment.

Assist in the design of an event.

Identify the items making up the event plan, appropriate and specific to the event sub-field.

Apply the support tasks as prescribed.

Adhere to clear communication procedures.

Operate on own and as part of a team.

Reflect on, measure and evaluate the event and performance in order to improve future practice and learning.

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Elective	61595	Further Education and Training Certificate: Business Administration Services	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual
Elective	17390	National Certificate: Tourism: Event Support	Level 4	NQF Level 04	Passed the End Date - Status was "Registered"	2004-06-13	Was CATHSSETA until Last Date for Achievement

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

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