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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Plan and conduct meetings 
SAQA US ID UNIT STANDARD TITLE
9244  Plan and conduct meetings 
ORIGINATOR
SGB Hospitality,Tourism,Travel, Leisure and Gaming 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04  4 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2007-01-23  2007-06-14  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2008-06-14   2011-06-14  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
243951  Plan and conduct a meeting  Level 4  NQF Level 04  4   

PURPOSE OF THE UNIT STANDARD 
Each learner must be able to plan meetings, draw up agendas, conduct meetings and prepare minutes. Learners must be able to carry tasks from meetings into work schedules and be prepared to chair meetings of various types. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
None 

UNIT STANDARD RANGE 
Range statements are included with specific outcomes as necessary. 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
Describe standard meeting protocols and procedures for conducting a meeting. 
OUTCOME NOTES 
Describe standard meeting protocols and procedures for conducting a meeting and explain the importance of using these. 

ASSESSMENT CRITERIA 

ASSESSMENT CRITERION 1 
1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
ASSESSMENT CRITERION NOTES 
  • There are no restrictions on where this unit standard may be assessed.
  • This unit can be assessed in isolation. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard can be assessed by a combination of observation, case studies, questioning and product sample.
  • Questioning to cover identifying the need for a meeting, making the arrangements and developing the agenda.
  • Product sample agenda and minutes of meetings and other relevant documentation.
  • Case studies/ simulation to cover handling arguments and digressions during meetings. 
    		•

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 2 
    Explain the importance of ensuring that decisions are made. 
    OUTCOME NOTES 
    Explain the importance of ensuring that decisions are made only within the authority of the people attending the meeting. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • There are no restrictions on where this unit standard may be assessed.
  • This unit can be assessed in isolation. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard can be assessed by a combination of observation, case studies, questioning and product sample.
  • Questioning to cover identifying the need for a meeting, making the arrangements and developing the agenda.
  • Product sample agenda and minutes of meetings and other relevant documentation.
  • Case studies/ simulation to cover handling arguments and digressions during meetings. 
    		•

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 3 
    Discuss ways of managing discussions. 
    OUTCOME NOTES 
    Discuss ways of managing discussions so that the objectives of meetings are met within allocated time frames. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • There are no restrictions on where this unit standard may be assessed.
  • This unit can be assessed in isolation. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard can be assessed by a combination of observation, case studies, questioning and product sample.
  • Questioning to cover identifying the need for a meeting, making the arrangements and developing the agenda.
  • Product sample agenda and minutes of meetings and other relevant documentation.
  • Case studies/ simulation to cover handling arguments and digressions during meetings. 
    		•

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 4 
    Describe methods to determine the purpose and objectives of the meeting. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • There are no restrictions on where this unit standard may be assessed.
  • This unit can be assessed in isolation. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard can be assessed by a combination of observation, case studies, questioning and product sample.
  • Questioning to cover identifying the need for a meeting, making the arrangements and developing the agenda.
  • Product sample agenda and minutes of meetings and other relevant documentation.
  • Case studies/ simulation to cover handling arguments and digressions during meetings. 
    		•

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 5 
    Identify the need for a meeting and who the relevant participants are. 
    OUTCOME RANGE 
    Meeting: informal, formal, one-off, regular. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • There are no restrictions on where this unit standard may be assessed.
  • This unit can be assessed in isolation. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard can be assessed by a combination of observation, case studies, questioning and product sample.
  • Questioning to cover identifying the need for a meeting, making the arrangements and developing the agenda.
  • Product sample agenda and minutes of meetings and other relevant documentation.
  • Case studies/ simulation to cover handling arguments and digressions during meetings. 
    		•

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 6 
    Arrange the meeting and compile an agenda. 
    OUTCOME NOTES 
    Arrange the meeting and compile an agenda in accordance with the purpose of the meeting and organisational requirements. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • There are no restrictions on where this unit standard may be assessed.
  • This unit can be assessed in isolation. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard can be assessed by a combination of observation, case studies, questioning and product sample.
  • Questioning to cover identifying the need for a meeting, making the arrangements and developing the agenda.
  • Product sample agenda and minutes of meetings and other relevant documentation.
  • Case studies/ simulation to cover handling arguments and digressions during meetings. 
    		•

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 7 
    Inform the appropriate people of the purpose of the meeting. 
    OUTCOME NOTES 
    Inform the appropriate people of the purpose of the meeting and provide them with the relevant information within the designated time frames. 
    OUTCOME RANGE 
    Appropriate people: people attending the meeting, people who are affected by decisions made, people outside organisation/department, people within organisation/department.
    Relevant information: date, venue, time of meeting, directions, objectives, agenda, briefing/ discussion papers. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • There are no restrictions on where this unit standard may be assessed.
  • This unit can be assessed in isolation. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard can be assessed by a combination of observation, case studies, questioning and product sample.
  • Questioning to cover identifying the need for a meeting, making the arrangements and developing the agenda.
  • Product sample agenda and minutes of meetings and other relevant documentation.
  • Case studies/ simulation to cover handling arguments and digressions during meetings. 
    		•

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 8 
    Confirm agreement on the objectives of the meeting at the beginning of the meeting. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • There are no restrictions on where this unit standard may be assessed.
  • This unit can be assessed in isolation. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard can be assessed by a combination of observation, case studies, questioning and product sample.
  • Questioning to cover identifying the need for a meeting, making the arrangements and developing the agenda.
  • Product sample agenda and minutes of meetings and other relevant documentation.
  • Case studies/ simulation to cover handling arguments and digressions during meetings. 
    		•

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 9 
    Choose appropriate chairpersons to chair the meetings. 
    OUTCOME NOTES 
    Choose appropriate chairpersons to chair the meetings according to the type of meeting and meeting protocols. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • There are no restrictions on where this unit standard may be assessed.
  • This unit can be assessed in isolation. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard can be assessed by a combination of observation, case studies, questioning and product sample.
  • Questioning to cover identifying the need for a meeting, making the arrangements and developing the agenda.
  • Product sample agenda and minutes of meetings and other relevant documentation.
  • Case studies/ simulation to cover handling arguments and digressions during meetings. 
    		•

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 10 
    Cover the topics, encourage participation and reach decisions within the allocated time frame. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • There are no restrictions on where this unit standard may be assessed.
  • This unit can be assessed in isolation. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard can be assessed by a combination of observation, case studies, questioning and product sample.
  • Questioning to cover identifying the need for a meeting, making the arrangements and developing the agenda.
  • Product sample agenda and minutes of meetings and other relevant documentation.
  • Case studies/ simulation to cover handling arguments and digressions during meetings. 
    		•

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 11 
    Given a range of problems,decide on a solution and take action. 
    OUTCOME RANGE 
    Problems: unfocused meeting, deviation from the topic, inaccurate minutes, exceeding time limits, very complex issues. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • There are no restrictions on where this unit standard may be assessed.
  • This unit can be assessed in isolation. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard can be assessed by a combination of observation, case studies, questioning and product sample.
  • Questioning to cover identifying the need for a meeting, making the arrangements and developing the agenda.
  • Product sample agenda and minutes of meetings and other relevant documentation.
  • Case studies/ simulation to cover handling arguments and digressions during meetings. 
    		•

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 12 
    Given a particular meeting, decide who should record the minutes and give reasons why. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • There are no restrictions on where this unit standard may be assessed.
  • This unit can be assessed in isolation. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard can be assessed by a combination of observation, case studies, questioning and product sample.
  • Questioning to cover identifying the need for a meeting, making the arrangements and developing the agenda.
  • Product sample agenda and minutes of meetings and other relevant documentation.
  • Case studies/ simulation to cover handling arguments and digressions during meetings. 
    		•

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 13 
    Ensure the minutes of the meeting are accurately recorded. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • There are no restrictions on where this unit standard may be assessed.
  • This unit can be assessed in isolation. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard can be assessed by a combination of observation, case studies, questioning and product sample.
  • Questioning to cover identifying the need for a meeting, making the arrangements and developing the agenda.
  • Product sample agenda and minutes of meetings and other relevant documentation.
  • Case studies/ simulation to cover handling arguments and digressions during meetings. 
    		•

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 14 
    Process any decisions/information from the meeting and communicate this to the appropriate people. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • There are no restrictions on where this unit standard may be assessed.
  • This unit can be assessed in isolation. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard can be assessed by a combination of observation, case studies, questioning and product sample.
  • Questioning to cover identifying the need for a meeting, making the arrangements and developing the agenda.
  • Product sample agenda and minutes of meetings and other relevant documentation.
  • Case studies/ simulation to cover handling arguments and digressions during meetings. 
    		•

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 15 
    Suggest ways to improve meetings. 
    OUTCOME NOTES 
    Suggest ways to improve meetings, with specific reference to the logistics and chairing of the meetings. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • There are no restrictions on where this unit standard may be assessed.
  • This unit can be assessed in isolation. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit standard can be assessed by a combination of observation, case studies, questioning and product sample.
  • Questioning to cover identifying the need for a meeting, making the arrangements and developing the agenda.
  • Product sample agenda and minutes of meetings and other relevant documentation.
  • Case studies/ simulation to cover handling arguments and digressions during meetings. 
    		•

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.

    2. Any institution offering learning that will enable achievement of this unit standard must be registered with the FE/HE Registrar.

    3. Any institution wishing to receive skill development grants must be accredited with the relevant ETQA. Such an institution will also be registered with the relevant SETA

    4. Moderation of assessment will be done by the relevant ETQA at its discretion. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Essential embedded knowledge is dealt with under the specific outcomes section where "demonstrated knowledge and understanding" is required. 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse and evaluate information:
  • Inform the appropriate people of the purpose of the meeting and provide them with the relevant information within the designated time frames.
  • Confirm agreement on the objectives of the meeting at the beginning of the meeting.
  • Choose appropriate chairpersons to chair the meetings according to the type of meeting and meeting protocols.
  • Ensure the minutes of the meeting are accurately recorded.
  • Process any decisions/information from the meeting and communicate this to the appropriate people. 
    		•

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively:
  • Confirm agreement on the objectives of the meeting at the beginning of the meeting.
  • Choose appropriate chairpersons to chair the meetings according to the type of meeting and meeting protocols.
  • Given a particular meeting, decide who should record the minutes and give reasons why. 
    		•

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 243951, which is "Plan and conduct a meeting", Level 4, 4 credits.

    Recommendations and Exemplars for the design of:

    Learning/curriculum
  • The learner must be able to use standard meeting procedures and protocols and demonstrate the written and oral communication skills required for conducting meetings.
    *The learner should arrange several meetings including the drawing up of an agenda for each meeting.
    *The learner should familiarise him/ her self with all the requirements and protocols for the different types of meetings.
  • Potential exercise: Learner could practice managing a meeting through role-plays until the learner has more experience.
  • Potential project: Learners could prepare an agenda for the different types of meetings. Each learner could take a turn in conducting the meeting for their agenda, ensuring that the objectives of the meeting and allocated time frames are met.
  • Special emphasis must be placed on the importance of accurate minute taking and the timely distribution of documentation and actioning arising from meetings.

    Performance systems
  • Ongoing measurement of the learner`s ability to meet this standard is recommended.
  • A new employee should be able to achieve this unit within 1 month of being trained. 
    		•

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  64469   Further Education and Training Certificate: Hospitality Reception  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Core  14116   National Certificate: Hospitality Reception  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2007-10-30  Was CATHSSETA until Last Date for Achievement 
    Core  24433   Diploma: Hospitality Operations  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2012-06-30  CATHSSETA 
    Core  14123   National Diploma: Accommodation Services  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CATHSSETA 
    Core  14109   National Diploma: Fast Food Services  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CATHSSETA 
    Core  61596   National Diploma: Food and Beverage Management  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Core  14112   National Diploma: Professional Cookery  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CATHSSETA 
    Fundamental  20415   National Certificate: Conservation Resource Guardianship  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered"     		 2008-02-06  Was CATHSSETA until Last Date for Achievement 
    Elective  23473   National Certificate: Community Water, Health and Sanitation Promotion  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered"     		 2008-06-11  Was EWSETA until Last Date for Achievement 
    Elective  61595   Further Education and Training Certificate: Business Administration Services  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  50082   Further Education and Training Certificate: Minerals Surveying  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2012-06-30  MQA 
    Elective  23095   Higher Education and Training Certificate: Development Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Elective  20414   National Diploma: Service Management  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CATHSSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. B T Group of Companies Pty Ltd 
    2. Dabulamanzi & Njabulo Ndaba Consulting cc 
    3. Isibani Skills Academy 
    4. Kenako Investments 
    5. Marematlou Training Institute 
    6. MENTORNET (PTY) LTD 
    7. Ntevho-Ketso Training and Recruitement Consultancy cc 
    8. NTI College 
    9. PMA Holding (Pty) Ltd 
    10. Professional Development and Training Institute (Pty) Ltd 
    11. Retshetse Training Project 
    12. Sigodi Development Services and Associates (SDS) cc 
    13. Southern African Youth Movement 
    14. Spotru Training Centre 
    15. SPS Consulting (Pty) Ltd 
    16. Thabelanang t/a Thabelanang Trading Enterprise 
    17. The Fundamentals Training Centre 
    18. THE GMC GROUP PTY LTD 
    19. Thembekile training consulting 
    20. Thuto-Botshabelo Training and Projects (Pty) Ltd 
    21. TMG Quality Services 
    22. Ulwazi Training & Development 
    23. Wildfire Development Training Agency 


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