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All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |
| SOUTH AFRICAN QUALIFICATIONS AUTHORITY |
| REGISTERED QUALIFICATION: |
| Higher Certificate in Hospitality Management Practice |
| SAQA QUAL ID | QUALIFICATION TITLE | |||
| 102040 | Higher Certificate in Hospitality Management Practice | |||
| ORIGINATOR | ||||
| Boston City Campus and Business College (Pty) Ltd | ||||
| PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY | NQF SUB-FRAMEWORK | |||
| CHE - Council on Higher Education | HEQSF - Higher Education Qualifications Sub-framework | |||
| QUALIFICATION TYPE | FIELD | SUBFIELD | ||
| Higher Certificate | Field 11 - Services | Hospitality, Tourism, Travel, Gaming and Leisure | ||
| ABET BAND | MINIMUM CREDITS | PRE-2009 NQF LEVEL | NQF LEVEL | QUAL CLASS |
| Undefined | 120 | Not Applicable | NQF Level 05 | Regular-Provider-ELOAC |
| REGISTRATION STATUS | SAQA DECISION NUMBER | REGISTRATION START DATE | REGISTRATION END DATE | |
| Reregistered | EXCO 0821/24 | 2021-07-01 | 2027-06-30 | |
| LAST DATE FOR ENROLMENT | LAST DATE FOR ACHIEVEMENT | |||
| 2028-06-30 | 2031-06-30 | |||
| In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise. |
This qualification does not replace any other qualification and is not replaced by any other qualification. |
| PURPOSE AND RATIONALE OF THE QUALIFICATION |
| Purpose:
The purpose of the qualification is to ensure graduates are equipped with the knowledge, theory and methodology of the important disciplines in hospitality practice, and enable them to demonstrate initiative and responsibility in a professional or academic context where application of the principles and theory are emphasised as a basis for entry into the labour market, professional training, graduate study, or professional practice in a wide range of careers within the private sectors. This area of study, will prepare individuals to manage operations and facilities that provide lodging services to the travelling public. The qualification includes instruction in hospitality industry principles; purchasing, storage and control; hotel facilities design and planning; hospitality industry law; management; financial management; marketing and sales promotion; convention and event management; front desk operations; and applications to specific types of hotels and motel operations. The modules within this qualification are developed in an increasingly applied manner covering the major functional specialisations and culminating in an integrated and cohesive manner, fit for its purpose. The breadth and depth of learning achieved by individuals reflect a broad repertoire of skill-sets and knowledge-sets consisting of principles, theoretical engagement and levels of intellectual independence characteristic of qualification which facilitates access to the world of work and promotes critical and analytical citizenship. For a rapidly evolving and growing nation, this qualification forms part of the increase in provision of graduates with higher order capabilities to grow the economy, to advance social transformation, and to remain regionally relevant and globally competitive. Rationale: Globally, there is a shortage of quality hospitality professionals especially in management. This qualification has been designed with the purpose to equip students with the right qualification, so that they can obtain a job opportunity either locally or abroad in the ever growing hospitality industry, or to increase their knowledge and skills if they are already working in the industry. There is a lack of capacity in the current South African higher education system to accommodate school leavers, the question of flexibility in relation to educational modes of delivery for school-leavers and lifelong learning in higher education also receives its fair share of attention. Distance education as a mode of delivery offers access to students faced with geographical restrictions as well as being a more flexible cost-effective option for many students when the additional costs of full-time study (including loss of productivity and the associated living expenses) are factored into the decision to pursue a Higher Certificate and higher education qualification. The qualification is a response to the workplace need for competent individuals across the industry. The current and future need for competent entry and junior practitioners, supervisors and management has been expressed by employers and employees. The skills, knowledge, attitudes and values required by hospitality practitioners are captured in this qualification while remaining, to a certain degree a generalist programme for the field of practice rather than a specialist qualification, by offering good breadth on the important topics combined with appropriate occupational and professional depth for its intended purpose. The qualification also provides exciting career opportunities in the fields of hospitality, for example: In the increasingly competitive, sophisticated and changing world of work; the continued development of middle to higher order applied knowledge is essential. The curriculum has been designed to give individuals the skills required for managing life-long learning to build successful careers and to remain productive and responsible citizens. |
| LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING |
| Recognition of Prior Learning (RPL):
Learners may provide evidence of prior learning for which they may receive credit towards the qualification by means of portfolios or other forms of appropriate evidence which may include, verified accounts of previous relevant work done and performance records and which evidence is in accordance with the requirements of the relevant Quality Council. Learners not meeting the minimum entry requirements may be granted admission through the institution's Recognition of Prior Learning policy. Entry Requirements: The minimum requirement for admission into the Higher Certificate is either a: Or Or Or |
| RECOGNISE PREVIOUS LEARNING? |
| Y |
| QUALIFICATION RULES |
| This qualification comprises compulsory modules at Level 5 totalling 130 Credits.
Compulsory Modules, Level 5, 130 Credits: |
| EXIT LEVEL OUTCOMES |
| 1. Distinguish between hospitality, travel and tourism.
2. Demonstrate knowledge about hotel management and operations. 3. Understand the applications of marketing principals to the hospitality industry. 4. Demonstrate an understanding of the segmentation of customers in the hospitality industry. 5. Understand the impact of relationship marketing on the hospitality industry. 6. Discuss the health and safety of the working environment. 7. Describe the supervising of food and functions. 8. Demonstrate an understanding of the hospitality organisational communication process. 9. Demonstrate an understanding of the law regarding the establishment of a hospitality business. 10. Demonstrate knowledge for various laws applicable to the hospitality industry. 11. Demonstrate knowledge of financial accounting and how it relates to the travel and tourism industry. |
| ASSOCIATED ASSESSMENT CRITERIA |
| Associated Assessment Criteria for Exit Level Outcome 1:
Associated assessment criteria for Exit Level Outcome 2: Associated Assessment Criteria for Exit Level Outcome 3: Associated Assessment Criteria for Exit Level Outcome 4: Associated Assessment Criteria for Exit Level Outcome 5: Associated Assessment Criteria for Exit Level Outcome 6: Associated Assessment Criteria for Exit Level Outcome 7: Associated Assessment Criteria for Exit Level Outcome 8: Associated Assessment Criteria for Exit Level Outcome 9: Associated Assessment Criteria for Exit Level Outcome 10: Assessment Criteria for Exit Level Outcome 11: Integrated Assessment: Integrated assessment is essential to ensure that the purpose of the qualification is achieved in relation to the occupational focus carried by the qualifier and in terms of its propositional and declarative knowledge, vocational relevance, reflexive competency and critical cross-field learning outcomes. Successful learners will have undertaken an extensive process in which assessments progressively build the learners' integrated competency to a point where the learner is able to express through a range of mechanisms measured against valid, reliable and transparent criteria to demonstrate that they can operate effectively in an entry level occupational position within the knowledge system specified by the qualification title. Formative assessment integrates the cycle of teaching and learning, and assessment. Study guides and texts contain self-assessment exercises. The scheme of work includes formal assessments in the form of tests and/or assignments based on the learning material and students are graded and provided written feedback. The process is continuous and focuses on smaller sections of the work and limited in the number of outcomes assessed. Summative assessments are in the form of proctored examinations, or similar assessment such as a research report which assesses a representative selection of the outcomes practiced and assessed in the formative stage. Summative assessment also tests the student's ability to manage and integrate a large body of knowledge to achieve the stated outcomes of a full course. |
| INTERNATIONAL COMPARABILITY |
| The Higher Certificate in Hospitality Management Practice has been compared to the following institutions and qualifications:
Country: USA and Canada University: American Hotel and Lodging Educational Institute School/Department: NA Qualification: Diploma in Hospitality Management Duration: 1 Year FT Credits: Not indicated Purpose/Description: Programme is designed to address a full range of relevant subject areas, including: management of food and beverage operations, supervision in the hotel industry, leadership and management, front office operations, housekeeping operations, HR, technology in the hospitality industry, sale and marketing, to list a few. Country: Australia University: University of the Highlands and Islands, Perth College School/Department: NA Qualification: Higher National Certificate Duration: 1 Year FT Credits: Not indicated Purpose/Description: Programme is designed to address a full range of relevant subject areas, including: hospitality industry, supervision, food and beverage services, hospitality financial and control systems, food hygiene, events industry, management of HR, creating a culture of customer care, to list a few. Country: Kenya University: BOMA International Hospitality College (in association with Business & Hotel Management School, Switzerland) School/Department: NA Qualification: Diploma in Hotel Management Duration: 2 Year FT Credits: Not indicated Purpose/Description: Programme is designed to address a full range of relevant subject areas, including: managerial accounting, food and beverage planning and cost control, services operation, applied hotel operations, hotel and tourism business environment, customer service, events management, sales and marketing, business communication, hospitality law and ethics, facilities management, to list a few. Conclusion: Boston City Campus and Business College is confident that its Higher Certificate in Hospitality Management Practice compares favourably with like/similar qualifications and stands to open doors for graduates beyond the scope of what South HE has on offer. |
| ARTICULATION OPTIONS |
| This qualification articulates with the following options.
Horizontal Articulation: Vertical Articulation: |
| MODERATION OPTIONS |
| N/A |
| CRITERIA FOR THE REGISTRATION OF ASSESSORS |
| N/A |
| NOTES |
| N/A |
| LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: |
| NONE |
| PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: |
| This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here. |
| 1. | Boston City Campus (Pty) Ltd formerly Boston City Campus and Business College (Pty) Ltd |
| All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |