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All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |
| SOUTH AFRICAN QUALIFICATIONS AUTHORITY |
| REGISTERED QUALIFICATION: |
| National Occupational Certificate: Mobile Computing Device Technician |
| SAQA QUAL ID | QUALIFICATION TITLE | |||
| 122428 | National Occupational Certificate: Mobile Computing Device Technician | |||
| ORIGINATOR | ||||
| Development Quality Partner-MICT SETA | ||||
| PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY | NQF SUB-FRAMEWORK | |||
| QCTO - Quality Council for Trades and Occupations | OQSF - Occupational Qualifications Sub-framework | |||
| QUALIFICATION TYPE | FIELD | SUBFIELD | ||
| National Occupational Cert | Field 10 - Physical, Mathematical, Computer and Life Sciences | Information Technology and Computer Sciences | ||
| ABET BAND | MINIMUM CREDITS | PRE-2009 NQF LEVEL | NQF LEVEL | QUAL CLASS |
| Undefined | 172 | Not Applicable | NQF Level 04 | Regular-ELOAC |
| REGISTRATION STATUS | SAQA DECISION NUMBER | REGISTRATION START DATE | REGISTRATION END DATE | |
| Registered | EXCO 0624/24 | 2024-06-04 | 2029-06-04 | |
| LAST DATE FOR ENROLMENT | LAST DATE FOR ACHIEVEMENT | |||
| 2030-06-04 | 2033-06-04 | |||
| In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise. |
This qualification does not replace any other qualification and is not replaced by any other qualification. |
| PURPOSE AND RATIONALE OF THE QUALIFICATION |
| The purpose of this qualification is to prepare a learner to operate as a Mobile Computing Device Technician.
A Mobile Computing Device Technician maintains, tests, diagnoses and repairs mobile communication devices including laptops, tablets, mobile phones, e-readers, wearables, accessories, and peripherals. A qualified learner will be able to: Rationale: As the Fourth Industrial Revolution reshapes how we live, work, and communicate, it is impacting government, education, healthcare, commerce and almost every aspect of life. Mobile computing is at the heart of these changes and the development of the skills and knowledge to thrive in this environment has a great potential for job creation and poverty alleviation in South African communities. It will increase the potentiality of the mobile computing device technicians to be employed, while it will ensure the upward mobility of individuals with the entrepreneurial spirit to move confidently towards self-employment. Mobile phones are the device of choice to communicate with friends, family and workplace via the internet around the world. The market is in demand for enough qualified personnel to attend to various issues that arise with the usage and support of mobile computing devices. This qualification reflects the workplace-based needs of the mobile computing device field in the Republic of South Africa (RSA) that are expressed by the growing upward trend in the market. Currently, the mobile device repair environment is proliferated with individuals who are trained on the job without formal qualifications, hence the need for a formal qualification targeted at people who wish to join the mobile computing device repair industry, or those that are currently working in this industry as salespersons and repairers. They will be performing duties related to fault-finding, repair and maintenance of electronic equipment such as laptops, mobile phones, tablets, e-readers, wearables, accessories and peripherals. This qualification will empower the learners with the required skills that will allow them to enter this market of mobile devices with the skills and knowledge to work either in the sales stream or the technical stream. It will permit learners to increase their employability or become self-employed by starting their own small businesses with a potential of employing others. This qualification will benefit societies by ensuring better quality products and services. The sector will benefit from mobile device technicians with a set of competencies aligned to industry regulated standards for products and services. The economy will benefit from increased revenue due to increased employment opportunities and entrepreneurship due to emerging SMME's that will create employment and pay tax. It will also allow the country to embark on localisation of manufacturing of electronic devices and components, once there are enough skilled personnel capable of innovation locally. The availability of suitably qualified technicians will permit quick recovery for faulty computing devices by reducing business interruptions for individuals and businesses and allowing economic activities to carry on. Upon completion, the qualification will provide learners with opportunities for professional development and career advancement within the broader electronic computing device environment, including Mobile Computing Technicians, Senior Technicians, Team Leaders, Master Technicians, Sales Officers, Sales Representatives, Senior Sales Representatives, Mobile Repair Centre Managers, Mobile Devices Warehouse Managers. There is no professional registration needed for the Mobile Computing Device Technician. There are no similar qualifications registered on the National Qualifications Framework (NQF). |
| RECOGNISE PREVIOUS LEARNING? |
| Y |
| QUALIFICATION RULES |
| This qualification is made up of compulsory Knowledge, Practical Skill and Work Experience Modules:
Knowledge Modules: Level 4, 4 Credits. 4 Credits. Level 4, 4 Credits. Level 4, 2 Credits. Total number of credits for Knowledge Modules: 58 Practical Skill Modules: Total number of credits for Practical Skill Modules: 66 Work Experience Modules: Level 5, 4 Credits. 4 Credits. Total number of credits for Work Experience Modules: 48 |
| EXIT LEVEL OUTCOMES |
| 1. Demonstrate the ability to remove, update and install software and firmware used for laptops according to manufacturer's specifications and procedures.
2. Demonstrate the ability to remove, update and install software and firmware used for tablets, mobile phones, and e-readers, according to manufacturer's specifications and procedures. 3. Demonstrate the ability to remove, update and install software and firmware used for wearables, accessories, or peripherals according to manufacturer's specifications and procedures. 4. Demonstrate the ability to assess, dismantle, repair, and reassemble laptop hardware according to standard operating procedures. 5. Demonstrate the ability assess, dismantle, repair, and reassemble tablets, mobile phones, or e-readers, hardware according to standard operating procedures. 6. Demonstrate the ability to assess, dismantle, repair, and reassemble wearables, accessories, or peripherals hardware according to standard operating procedures. 7. Demonstrate the ability diagnose and repair laptops according to standard operating procedures. 8. Demonstrate the ability to diagnose and repair tablets, mobile phones, or e-readers according to standard operating procedures. 9. Demonstrate the ability to diagnose and repair wearables, accessories, or peripherals according to standard operating procedures. |
| ASSOCIATED ASSESSMENT CRITERIA |
| Associated Assessment Criteria for Exit Level Outcome 1:
ELO 1: Demonstrate the ability to remove, update and install software and firmware used for laptops according to manufacturer's specifications and procedures. Associated Assessment Criteria for Exit Level Outcome 2: ELO 2: Demonstrate the ability to remove, update and install software and firmware used for tablets, mobile phones, and e-readers, according to manufacturer's specifications and procedures. Associated Assessment Criteria for Exit Level Outcome 3: ELO 3: Demonstrate the ability to remove, update and install software and firmware used for wearables, accessories, or peripherals according to manufacturer's specifications and procedures. Associated Assessment Criteria for Exit Level Outcome 4: ELO 4: Demonstrate the ability to assess, dismantle, repair and reassemble Laptop hardware according to standard operating procedures. Associated Assessment Criteria for Exit Level Outcome 5: ELO 5: Demonstrate the ability assess, dismantle, repair and reassemble Tablets, Mobile phones, or E-readers, hardware according to standard operating procedures. Associated Assessment Criteria for Exit Level Outcome 6: ELO 6: Demonstrate the ability to assess, dismantle, repair, and reassemble Wearables, Accessories or Peripherals hardware according to standard operating procedures. Associated Assessment Criteria for Exit Level Outcome 7: ELO 7: Demonstrate the ability diagnose and repair Laptops according to standard operating procedures. Associated Assessment Criteria for Exit Level Outcome 8: ELO 8: Demonstrate the ability to diagnose and repair Tablets, Mobile phones or E-readers according to standard operating procedures. Associated Assessment Criteria for Exit Level Outcome 9: ELO 9: Demonstrate the ability to diagnose and repair Wearables, Accessories or Peripherals according to standard operating procedures. Integrated Assessment: Integrated Formative Assessment The Skills Development Providers will use the curriculum to guide them on the stipulated internal assessment criteria and weighting. They will also apply the scope of practical skills and applied knowledge as stipulated by the internal assessment criteria. This formative assessment leads to entrance into the integrated External Summative Assessment. Integrated Summative Assessment An External Integrated Summative Assessment, conducted through the relevant QCTO Assessment Quality Partner is required to issue this qualification. The External Integrated Summative Assessment will focus on the Exit Level Outcomes and Associated Assessment Criteria. Additional to the written assessment the learner must also submit a portfolio of evidence compiled of outcomes achieved in the workplace. |
| INTERNATIONAL COMPARABILITY |
| The National Occupational Certificate: Mobile Computing Device Technician was compared to that of the foremost countries in mobile computing device technology and technicians, such as the United Kingdom and Australia. These countries offer a comprehensive electronics qualification in the specified field of mobile computing devices like, laptops, tablets, mobile phones, e-readers, etc. Computing devices are used and repaired all over the world, but these countries have been chosen as they have systems with most similar qualification structures to the Republic of South Africa (RSA). South Africa is the first country to date to develop and include on the National Qualifications Framework, a unique specialised qualification for the mobile computing device environment whereas the rest of the world have very broad qualifications and most of the countries offer a comprehensive electronics qualification and then only short courses in the specified field of mobile computing devices like, laptops, tablets, mobile phones, e-readers, etc.
Qualifications with resembling comparability are found on the Australian and British Qualification Frameworks, between Levels 3-4. These qualifications focused on developing learners towards a broader spectrum of electronic related skill sets including mechanical, electronic, and electrical skills. Learning programs and qualifications registered by a qualification's authority on a national qualifications' framework were selected for this comparison. United Kingdom (UK): Qualification Title: BTEC National Certificate in Electrical/Electronic Engineering (4322) NQF Level: NVQ Level 3 Credits: 113 Entry requirements: Or BTEC Level 2 First Extended Certificate in Engineering with overall MM, and merit in Unit 10 Mathematics for Engineering, with GCSE grades 4-9 in Mathematics. Accredited institute: Pearson Edexcel offers this qualification and is internationally recognised. Purpose: The United Kingdom offers a qualification on the Regulated Qualifications Framework. (RQF). This qualification is for learners who are interested in a career in Electrical/Electronic Engineering. Qualification structure: This is a 12-unit qualification which is made up of six core Unit Standards which compared favourably with the South African qualification. These competencies are as follows: Similarities Differences Australia: Qualification Title: Certificate II in Computer Assembly and Repair. NQF Level: Australian Qualifications Framework (AQF) Level 3, Credits: 160. Accredited provider: Chisholm Institute. Entry Requirements: C Grades in Year 10 English and Maths or equivalent. The accredited provider: Chisholm Institute. Qualification structure: The Australian qualifications consist of the following core and elective competencies similar to the Mobile Computing Device Technician. The core and elective competencies similar to the mobile computing device technician are: Core units Group A: Elective units Group B: Elective units Similarities Differences Conclusion The South African qualification does however compare favourably with the United Kingdom and the Australian qualifications in terms of similar content and skill sets. |
| ARTICULATION OPTIONS |
| This qualification provides opportunities for the following articulation options:
Horizontal Articulation: Vertical Articulation: Diagonal Articulation: |
| NOTES |
| Qualifying for External Assessment:
To qualify for an external assessment, learners must provide proof of completion of all required knowledge and practical modules by means of statements of results and a record of completed work experience. Additional Legal or Physical Entry Requirements: None Criteria for the accreditation of providers Accreditation of providers will be done against the criteria as reflected in the relevant curriculum on the QCTO website. The curriculum title and code are: Mobile Computing Device Technician: 672205-001-00-00. Encompassed Trade(s): None. Assessment Quality Partner (AQP) MICTSETA RELATED PART-QUALIFICATIONS |
| LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: |
| NONE |
| PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: |
| This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here. |
| NONE |
| All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |