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All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |
| SOUTH AFRICAN QUALIFICATIONS AUTHORITY |
| REGISTERED QUALIFICATION: |
| Higher Certificate in Banking and Financial Services |
| SAQA QUAL ID | QUALIFICATION TITLE | |||
| 125597 | Higher Certificate in Banking and Financial Services | |||
| ORIGINATOR | ||||
| Mancosa (PTY) LTD T/A Management College of Southern Africa | ||||
| PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY | NQF SUB-FRAMEWORK | |||
| CHE - Council on Higher Education | HEQSF - Higher Education Qualifications Sub-framework | |||
| QUALIFICATION TYPE | FIELD | SUBFIELD | ||
| Higher Certificate | Field 03 - Business, Commerce and Management Studies | Finance, Economics and Accounting | ||
| ABET BAND | MINIMUM CREDITS | PRE-2009 NQF LEVEL | NQF LEVEL | QUAL CLASS |
| Undefined | 120 | Not Applicable | NQF Level 05 | Regular-Provider-ELOAC |
| REGISTRATION STATUS | SAQA DECISION NUMBER | REGISTRATION START DATE | REGISTRATION END DATE | |
| Registered | EXCO 0639/26 | 2026-04-16 | 2029-04-16 | |
| LAST DATE FOR ENROLMENT | LAST DATE FOR ACHIEVEMENT | |||
| 2030-04-16 | 2033-04-16 | |||
| In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise. |
This qualification does not replace any other qualification and is not replaced by any other qualification. |
| PURPOSE AND RATIONALE OF THE QUALIFICATION |
| Purpose:
The purpose of the Higher Certificate in Banking and Financial Services qualification is to equip learners with the essential foundational knowledge, skills, abilities, and traits to achieve exceptional performance in the contemporary banking and financial services sector. This qualification addresses the dynamic changes brought about by technological advancements, regulatory requirements, and the need for specialised expertise in areas such as digital banking, fintech, and risk management. Additionally, it aims to produce competent professionals who can effectively contribute to and thrive in the rapidly evolving banking and financial landscape. The qualification will provide learners with solidified knowledge of banking fundamentals and a firm grasp on the industry's emerging ideas and concepts. Learners can practice solving both common and complex banking problems as part of the qualification. Learners will be able to use best practices and get insight into the results of their problem-solving tactics in a specific area of banking, such as retail banking, corporate banking, banking operations, or entry-level management (SAQA, 2024). Learners will research level-appropriate banking and finance-related laws and industry periodicals, among other sources, and thereafter apply the competencies learnt. Learners will become familiar with the banking and financial ecosystem and all its systems, components, and interconnections. Upon completion of this qualification, qualifying learners will be able to: Rationale: The qualification has been carefully developed to cater to the ever-changing needs of the contemporary banking and financial environment. The advent of digital banking has marked a significant milestone in the evolution of the banking and financial sector. Emergent digital technologies such as automation, artificial intelligence, cloud computing, advanced data analytics, and fintech have enhanced the efficiency and transparency of financial processes, while blockchain is poised to fundamentally transform banking and finance. This dynamic environment demands a new breed of financial professionals who are not only adept in traditional financial planning and wealth management but also equipped to navigate the complexities of the modern banking and financial world. Therefore, the qualification is designed to provide learners with the fundamental knowledge and skills required for a career in the modern banking and financial services industry. The qualification is unique in its integration of traditional banking principles with modern technological advancements such as digital banking, fintech integration, cybersecurity threats and lastly, regulatory requirements. This qualification is structured to balance core principles in both banking and financial services. Modules are designed to provide foundational knowledge in each area, while also emphasising their interconnections. For example, modules in digital banking and fintech explore how technology is reshaping both transactional banking and financial planning processes. Similarly, modules on regulatory frameworks examine compliance standards relevant to both sectors, ensuring learners gain holistic and practical insights. The qualification was developed in collaboration with the Institute of Bankers South Africa. The consultation with these professionals brings a wealth of practical experience and strategic perspectives, ensuring the qualification aligns seamlessly with the field's evolving demands. Therefore, the qualification curriculum has been enriched by collaborative engagement with professionals associated with the Institute of Bankers South Africa. The qualification will equip learners with the competencies needed to provide financial advice and solutions to clients across a range of financial planning disciplines, including investments, retirement, tax, and risk management. The rapid evolution of digital banking and the fintech industry has created new roles that require specialised knowledge and skills. Traditional banking qualifications do not adequately cover these emerging areas, necessitating emergent qualifications focused on including cybersecurity, digital banking, and fintech integration. Existing banking qualifications often fail to keep pace with technological advancements and changing regulatory environments, with many of these the qualifications lacking critical emergent components such as digital transformation, fintech integration, and modern risk management techniques. The qualification is designed to address these gaps, ensuring that learners are adequately prepared for the current and future landscape of the industry. Through the development of this qualification, the institution aims to provide a qualification that meets the emerging needs for both learners and the sector. To this end, the qualification offers a responsive curriculum that reflects the latest industry standards and practices, providing relevant and comprehensive skills and knowledge required. According to a report published by Banking Sector Education and Training Authority (Bank SETA) (2023), South Africa demands increased focus on emergent regulatory framework for conduct and prudential authorities due to cybersecurity risks that the entire banking and financial sector must address by ensuring the sector is equipped with the relevant skills to manage these risks. Furthermore, the Bank SETA (2023) report underscores the demand for multi-skilled professionals who can adapt to hybrid roles, combining expertise in banking systems, client financial planning, and the application of digital financial technologies. The qualification addresses this need by integrating these complementary disciplines into a single, cohesive the qualification. Taking the above into consideration, the qualification aims to meet the aforementioned needs and gaps of the sector, thereby benefiting the economy. Additionally, as part of a skills assessment, Bank SETA (2023) identified a slew of vacancies within the banking and financial sector that are currently the most difficult to fill, these include but are not limited to: finance manager, finance broker, and investment advisor. The report further asserted that the lack of relevant experience and education of candidates applying for vacancies remains the top two reasons for the banking and financial sectors being unable to fill vacancies. The qualification aims to fulfil this demand by providing a responsive and up-to-date curriculum and providing learners with the necessary skills and expertise for the contemporary banking and financial sector, resulting in a benefit to society. With the above in mind, the banking and financial sector is constantly evolving due to new industry standards, best practices, and technologies regularly emerging. A dedicated qualification in this area ensures that professionals are equipped with up-to-date knowledge and skills, enabling individuals to adapt to the changing landscape, thereby making informed decisions. The qualification will benefit the sector, as banking and financial organisations offer bursaries and employment opportunities within the sector. The willingness of these organisations to offer bursaries and employment opportunities indicates a great demand and a link to the labour market. Therefore, the qualification brings significant benefits to society and the South African economy. It enhances financial inclusion, creates job opportunities, and improves financial literacy. Economically, it supports sector growth, aligns with national development strategies, drives technological advancement, and aids regional economic development. By addressing these areas, the the qualification not only supports individual career growth but also contributes to broader socio-economic progress in South Africa. The qualification is designed to provide a solid grounding in digital banking, fintech integration, cybersecurity threats, wealth management principles, financial planning process, investment products, tax, retirement, estate, and risk planning. Learners will gain applied knowledge and skills to gather client information, analyse financial situations, recommend appropriate financial products and solutions, and review plans. With this in mind, the range of typical learners will include: a school-leaver who wishes to enter a junior position in banking services, a person who has achieved another qualification in an applied area of practice or a non-vocational area, and who seeks a more banking and financial services-orientated qualification, and/or an employed person wishing to enhance, develop or formalise his skills and knowledge with a qualification in this area. A key focus of the qualification is developing learner competencies in communicating and presenting financial plans and solutions to clients. Practical components are built into the qualification to provide learners with workplace experience. This includes simulated financial planning exercises, case studies, projects, and work-integrated learning opportunities. learners will gain skills in using financial planning software and tools. Career paths that learners who completed this qualification can pursue: The qualification articulates horizontally, vertically, and diagonally with a range of banking and finance qualifications offered by institutions both internationally and locally across the country. Upon completion of this qualification, you can progress from a higher certificate to a diploma, advanced diploma, and/or a bachelor's degree. Following this, learners can progress to an honours and/or postgraduate diploma, and thereafter to a master's degree, and ultimately to a doctorate-level qualification within the cognate field. |
| LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING |
| Recognition of Prior Learning (RPL):
The institution recognises the important role that the Recognition of Prior Learning (RPL) plays in ensuring equitable access and participation in Higher Education. In this process, non-formal and/or informal learning are measured, evaluated, and checked for equivalence or parity with the formal the qualification entry requirements. The RPL assessment process will focus on ways of evaluating a person's knowledge and skills acquired through lifelong learning experiences (formal, non-formal, and informal) against a set of pre-determined criteria. All RPL applications are subject to evaluation by the RPL committee. No more than 10% of a cohort will be admitted into the qualification based on RPL. It is assumed that the learning derived from work or life experience will be a major element in the profiles of non-standard entrants, primarily by means of a portfolio of evidence. Where appropriate, interviews will also be conducted to assess applicants for selection purposes. Some of the key criteria that will be used in evaluating non-standard' applicants include: Entry Requirements: Or Or |
| RECOGNISE PREVIOUS LEARNING? |
| Y |
| QUALIFICATION RULES |
| This qualification consists of the following compulsory modules at National Qualifications Framework, Level 5 totalling 120 Credits.
Compulsory Modules, NQF Level 5, 105 Credits: Elective Modules, NQF Level 5, 15 Credits: (choose one): |
| EXIT LEVEL OUTCOMES |
| 1. Understand key banking regulations, national and international frameworks, and their impact on financial institutions, while explaining the functions and interrelationships between retail, corporate, and investment banking, including product offerings, risk management, and regulatory compliance.
2. Describe the dynamics of sales and customer service, emphasising customer relationship management, effective sales management, and their role in fostering long-term client engagement. 3. Utilise various software applications and information and communication technology (ICT) tools commonly used in organisations to enhance productivity and efficiency. 4. Demonstrate advanced principles of risk management, ethical decision-making, and fraud prevention to safeguard banking institutions and maintain trust within the financial sector. 5. Apply accounting principles to prepare financial statements, analyse financial information, and support informed decision-making while integrating principles of wealth management, retirement planning, and healthcare-related financial strategies. 6. Analyse the impact of digital technologies, including emerging trends, on business environments and organisational strategies, while evaluating digital banking and fintech concepts and their influence on traditional banking models alongside associated social and ethical considerations. 7. Evaluate principles of wealth management and retirement planning, including investment strategies, financial goal setting, and the healthcare environment in which medical schemes operate, tailoring strategies to clients' investment needs. |
| ASSOCIATED ASSESSMENT CRITERIA |
| Associated Assessment Criteria for Exit Level Outcome 1:
Associated Assessment Criteria for Exit Level Outcome 2: Associated Assessment Criteria for Exit Level Outcome 3: Associated Assessment Criteria for Exit Level Outcome 4: Associated Assessment Criteria for Exit Level Outcome 5: Associated Assessment Criteria for Exit Level Outcome 6: Associated Assessment Criteria for Exit Level Outcome 7: INTEGRATED ASSESSMENT Formative assessments: Formative assessments grant learners additional opportunities to be assessed and get feedback for continuous improvement. As a result, these formative assessments have a 40% weighting - ultimately enhancing the learning experience and supporting a philosophy of lifelong learning. Formative assessment consists of a knowledge check Quiz (KCQ) worth 20%: testing learners' understanding of key concepts and theories in Digital Banking and Fintech Integration. learners get immediate feedback on performance and can identify areas for improvement and further learning. Formative assessment Case study analysis 20% - Evaluate the application of data analytics in digital banking through case analysis assignments. Case studies enable learners to study the application of concepts learnt regarding digital banking and fintech integration in the real world and develop skills in identifying opportunities for digital innovation in the banking sector. Online Summative Assessment: The institution has elected to introduce a project component as the summative assessment and an online, open-book examination, termed an Online Summative Assessment (OSA). This is in line with the institution's commitment to continuous improvement aligned with modern pedagogical theory. These summative assessments test learners' understanding and skills, i.e., how they explore and solve problems, rather than the facts they have memorised, in contrast to closed book or traditional examinations that tend to encourage rote learning and more superficial application of knowledge. As such, the institution has elected to introduce a project component and an online summative assessment component as the summative assessment for the qualification, which contributes 60% of the final assessment weighting, that will allow learners to synthesise their experiences and knowledge and apply these to practical scenarios. Summative assessment: Project 60% - Project requiring learners to analyse regulatory policies aimed at addressing emerging challenges in the South African Banking industry, such as cybersecurity threats and digital innovations. learners can assess the effectiveness of these policies and propose recommendations for improvement. The project aims to ensure that the learners can apply the learnings from the module to the real world and suggest improvements that add value to business processes. Assessment Structure: The assessment method for each module in this the qualification is either formative assessment and a summative assessment. Where the assessment is based on a formative assessment and a summative assessment, the final mark is calculated as follows: |
| INTERNATIONAL COMPARABILITY |
| This qualification was compared with similar qualifications from Sri Lanka and New Zealand.
Country: Sri Lanka Institution: National Institute of Business Management (NIBM) Qualification title: Higher National Diploma The qualification in Digital Banking and Finance Duration: One year full-time. Entry requirements: Advanced Diploma in Digital Banking and Finance (Full Time) at NIBM. Purpose of the qualification: The Learners will be exposed to a wide range of advanced subjects in banking and finance; most of them are applications of the knowledge in core banking modules and relevant financial, economics, and accounting modules. Learning Outcomes: Qualification structure: Content Similarities: Differences: The NIBM qualification requires learners who have completed an Advanced Diploma in the relevant field, while the SA qualification requires learners with a National Senior Certificate, NQF Level 4. Country: New Zealand Institution: Open Polytechnic (OP) Qualification: New Zealand Certificate in Financial Services Purpose of the qualification: The New Zealand Certificate in Financial Services (Level 5) (Investment) is the qualification for learners to meet the regulatory competency requirements for giving financial advice, or to advance to specialist roles and enhance skills and knowledge within retail and personal services areas of the financial services industry. Learning Outcomes: Qualification structure: Modules Academic pathways: Similarities: Differences: The NZ qualification focuses on personal investment needs, risk tolerance, and the Six-Step Advice Process, while the SA qualification focuses on wealth management principles, financial planning foundations (investment, retirement, risk, and healthcare). Country: United States of America Institution: New York University School of Professional Studies Qualification title: Certificate in Investment Management Purpose/rationale: The Certificate in Investment Management is designed to provide learners with core skills and competencies critical to the institutional investment decision-making process. Learners will learn how investment managers and other industry players allocate assets to meet investors' goals and needs. Learners will establish core knowledge of capital market instruments and learn how changing market conditions affect investment portfolios. The courses within the the qualification are led by practitioners with investment management experience who focus on practical skills and use experiential learning and specific case studies to immediately put these tools into practice. Learning Outcomes: Content Core Modules: Electives: Similarities: Differences: |
| ARTICULATION OPTIONS |
| This qualification provides the following articulation options:
Horizontal Articulation: Vertical Articulation: Diagonal Articulation: |
| MODERATION OPTIONS |
| N/A |
| CRITERIA FOR THE REGISTRATION OF ASSESSORS |
| N/A |
| NOTES |
| N/A |
| LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: |
| NONE |
| PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: |
| This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here. |
| 1. | Mancosa (PTY) LTD T/A Management College of Southern Africa |
| All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |