SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION: 

National Certificate: Travel and Community Tourism 
SAQA QUAL ID QUALIFICATION TITLE
14066  National Certificate: Travel and Community Tourism 
ORIGINATOR
Damelin 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
QCTO - Quality Council for Trades and Occupations  OQSF - Occupational Qualifications Sub-framework 
QUALIFICATION TYPE FIELD SUBFIELD
National Certificate  Field 11 - Services  Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  120  Level 4  Level TBA: Pre-2009 was L4  Regular-Provider-ELOAC 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Reregistered  SAQA 06120/18  2018-07-01  2023-06-30 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This qualification does not replace any other qualification and is not replaced by any other qualification. 

PURPOSE AND RATIONALE OF THE QUALIFICATION 
The primary purpose of the qualification is to provide qualifying learners with the technical skills and knowledge to enter the general tourism field and with the skills to initiate tourism projects within the communities of South Africa. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
It is assumed that a FET certificate or equivalent has been obtained by the candidate at level 4.

Recognition of prior learning:

This qualification recognises, through the submission of portfolios of evidence, the formal/non-formal/informal prior learning which learners who register for the programme leading to the award of the qualification bring to the learning situation. 

RECOGNISE PREVIOUS LEARNING? 

EXIT LEVEL OUTCOMES 
Critical Cross-field Outcomes:

1. Identify and solve problems related to the tourism industry.
2. Communicate effectively (both written and oral) with all key players within the tourism industry by use of visual, mathematical and/or language skills.
3. Collect, analyse, organise and critically evaluate tourism information.

Specific Outcomes:

1. Understand the general tourism industry.
2. Understand tourism structuring in South Africa.
3. Understand the role of community tourism within South Africa.
4. Develop a business plan for a tourism enterprise.
5. Apply sound small business entrepreneurial skills.
6. Advise customers on travel related information.
7. Deal with suppliers.
8. Sell products and services.
9. Process incoming and outgoing telephone calls.
10. Prepare written communication.
11. Book and issue basic final documentation for domestic land travel.
12. Develop a basic itinerary plan.
13. Demonstrate knowledge of South Africa as a tourist destination.
14. Demonstrate basic knowledge of the key tourist destination of the world.
15. Understand the basic concepts of Public Relations and Marketing.
16. Apply the correct principles when fulfilling administration duties while operating within an office environment. 

ASSOCIATED ASSESSMENT CRITERIA 
Associated Assessment Criteria:

1. Use tourism information for effective decision-making.
2. Provide evidence of effective skills in terms of written and verbal communication.
3. Demonstrate the ability to analyse data in order to develop a business plan.

Specific Associated Assessment Criteria:

1. Demonstrate an understanding of the general tourism industry including the inter-relationship between the sectors.
2. Demonstrate the ability to effectively use the telephone when answering and transferring calls.
3. Consult with expertise on South Africa as a travel destination.
4. Conduct market research in order to compile a business plan for a small tourism business development in South Africa.
5. Compile a proposal for community tourism projects within a province.
6. Demonstrate the ability to negotiate contracts with suppliers.
7. Demonstrate the ability to calculate the financial viability of community projects identified including budgets, forecasts and obtaining financing.
8. Demonstrate the ability to produce a basic marketing plan.
9. Demonstrate basic public relations skills.

Formative assessment that is used includes:
  • Individual assignments;
  • Group exercises;
  • Tests;
  • Presentations;
  • Simulation and role players;
  • Stimulated demonstrations.

    Summative assessments that are used to confirm that the learners have met the set standards include:
  • Examinations;
  • Projects.

    Integrated Assessment:

    A balanced approach is used where trainers collect evidence not only by means of formal testing but also by means of observation throughout the duration of the learning period. Assessment is not only conducted by assessors, but also by peers and the learners themselves. 

  • ARTICULATION OPTIONS 
    Articulation with qualifications offered at other institutions:
    None.

    The qualifications toward which the competent learner may preceed toward is:
    National Diploma in Travel and Tourism.

    Exit level outcomes articulating with other qualifications:
    Not applicable. 

    MODERATION OPTIONS 
    A system of second examiners within the institution will be used, together with a system of external examination at exit levels to the qualification. Where professional or statutory bodies are involved in determining the curriculum, they will also be involved in moderation. 

    CRITERIA FOR THE REGISTRATION OF ASSESSORS 
    Our own staff will be used as assessors in a manner accommodated within the quality management system of the institution and in accordance with ETQA requirements. This would also apply to outside assessors as well as external verifiers. 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this qualification was Reregistered in 2006; 2009; 2012; 2015. 

    NOTES 
    N/A 

    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
     
    NONE 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.