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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION: 

Certificate: Introduction: Production: Operations Management 
SAQA QUAL ID QUALIFICATION TITLE
14699  Certificate: Introduction: Production: Operations Management 
ORIGINATOR
Intec College 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
QCTO - Quality Council for Trades and Occupations  OQSF - Occupational Qualifications Sub-framework 
QUALIFICATION TYPE FIELD SUBFIELD
National Certificate  Field 03 - Business, Commerce and Management Studies  Generic Management 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  120  Level 4  Level TBA: Pre-2009 was L4  Regular-Provider-ELOAC 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Reregistered  SAQA 06120/18  2018-07-01  2023-06-30 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This qualification does not replace any other qualification and is not replaced by any other qualification. 

PURPOSE AND RATIONALE OF THE QUALIFICATION 
The primary purpose of the qualification is to provide knowledge and skills qualifying learners with the ability to understand the principles involved in managing the production and operations of a business effectively. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
Learners who register for this qualification should demonstrate:
  • The ability to express themselves clearly and correctly both orally and in writing in English
  • The ability to apply numerical skills, including basic arithmetic, (add, subtract, divide, multiply)
  • A basic interest or experience in the practice of Production/Operations Management and
  • Competence at Grade 10 or equivalent level or RPL, or alternatively older than 16 years

    RECOGNITION OF PRIOR LEARNING

    This qualification recognises, through the submission of portfolios of evidence, the formal/non formal/informal prior learning which learners who register for the programme leading to the award of the qualification bring to the learning situation 

  • RECOGNISE PREVIOUS LEARNING? 

    QUALIFICATION RULES 
    This qualification may be achieved in whole or in part through the recognition of prior learining (Regulation 8 (1) (h). 

    EXIT LEVEL OUTCOMES 
    1. Identify and solve problems in which responses display that responsible decisions using critical and creative thinking have been made.

    2. Interact effectively with others as a member of a team, group, organisation and community

    3. Organise and manage one's time and activities responsibly and effectively

    4. Collect, analyse, organise and critically evaluate information.

    5. Communicate effectively, using visual, mathematical and or language skills in the modes of oral and or written presentation

    6. Use science and technology effectively and critically, showing responsibility towards the environment and health of others

    7. Demonstrate an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation


    Specific outcomes

    Demonstrate an ability to:
  • Display a basic background of production and operations management
  • Know what production and operations management is
  • Identify the functions in the business as part of the management process

  • Have a basic understanding of the role of leadership and delegation in the workplace
  • Know why it is important to motivate people and how it is done
  • Understand the importance of communication in a business and understand the concept effective listening
  • Grasp the concept management and understand why it is necessary and how it can be done.

  • Understand the importance of effective material management
  • Explain the effect of poor materials management on cost
  • Discuss the purchasing department and its responsibilities
  • Explain the difference between inventory and stock
  • Consider maintenance-what it is and how important it is for the success of a business

  • Define Cost: It's Nature and Purpose
  • Apply classification of costs
  • Discuss costing methods and technique
  • Understand cost behaviour terminology
  • Discuss aims, advantages and disadvantages of budget control
  • Identify different types of budget
  • Describe the budgeting process and the first line manager
  • Describe the importance of appropriate plant location
  • Discuss the concept of work study
  • Know how to se the least resources at the least cost to get maximum output of a certain determined quality
  • Discuss concepts of quality
  • Consider 'world class' competitiveness 

  • ASSOCIATED ASSESSMENT CRITERIA 
    1. Reflecting on and exploring a variety of strategies to learn more effectively

    2. Participating as reasonable citizens in the life of local, national and global communities

    3. Being culturally and aesthetically sensitive to the relationship between Production/Operations Management and a range of different contexts

    4. Exploring education and career opportunities

    5. Developing skills and entrepreneurial opportunities within the field of Production/Operations Management

  • Demonstrate knowledge land understanding of the nature of Production and Operations Management
  • Demonstrate an understanding of the use of appropriate communication and leadership skills to manage and motivate workers
  • Demonstrate knowledge and understanding of the importance of effective materials management and maintenance
  • Demonstrate knowledge and understanding of the practical application of systems and procedures of stock control and storekeeping
  • Demonstrate knowledge, skills and understanding of cost data as part of accounting and budgeting
  • Demonstrate knowledge and understanding of plant facility location and layout
  • Demonstrate the ability to conduct an investigation of work procedures, technology and time with a view to establishing most efficient method
  • Demonstrate knowledge and understanding of plant facility location and layout
  • Demonstrate the ability to conduct an investigation of work procedures, technology and time with a view to establishing most efficient method
  • Demonstrate knowledge and understanding of the practical application of the principles of quality assurance


    INTEGRATED ASSESSMENT

    Continuous assessment

    The learner's ability to integrate the elements of the programme is assessed through tasks, activities and self assessments

    Formative and summative assessments

    Learner competency is assessed through tests, practical tasks conducted under supervision, portfolio assignments, reports and case studies 

  • ARTICULATION OPTIONS 
    Equivalent to N3 Certificate in this field or level 4 qualification on the NQF. The learners will obtain credits that enable them to exit at a FE&T national certificate level.

    The qualification towards which the Introduction to Production/Operations graduate may proceed is the first level of a diploma in this learning field. This qualification will be able to articulate with other qualifications in the sub-field, which can be determined once the other qualifications have been registered.

    Exit level outcomes articulating with other qualifications are as specified above. 

    MODERATION OPTIONS 
    A system of tutor moderation of the learning programme within the institution will be used, together with a system of external moderation of the assessment criteria and learner competency at exit levels to the qualification. Where professional or statutory bodies are involved in determining the curriculum, they will also be involved in moderation. 

    CRITERIA FOR THE REGISTRATION OF ASSESSORS 
    Staff contracted by INTEC will be used as assessors in a manner accommodated within the quality management system of the institution. This would apply to outside assessors also. 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this qualification was Reregistered in 2006; 2009; 2012; 2015. 

    NOTES 
    N/A 

    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
     
    NONE 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Damelin Correspondence College 
    2. Intec College 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.