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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION: 

Certificate: Commerce: Credit Management 
SAQA QUAL ID QUALIFICATION TITLE
21035  Certificate: Commerce: Credit Management 
ORIGINATOR
Intec College 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
QCTO - Quality Council for Trades and Occupations  OQSF - Occupational Qualifications Sub-framework 
QUALIFICATION TYPE FIELD SUBFIELD
National Certificate  Field 03 - Business, Commerce and Management Studies  Finance, Economics and Accounting 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  120  Level 5  Level TBA: Pre-2009 was L5  Regular-Provider-ELOAC 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Reregistered  SAQA 06120/18  2018-07-01  2023-06-30 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This qualification does not replace any other qualification and is not replaced by any other qualification. 

PURPOSE AND RATIONALE OF THE QUALIFICATION 
The primary purpose of the qualification is to provide qualifying learners with the appropriate knowledge, skills and attitudes to effectively pursue a career in Credit Management. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
Upon entry to the Certificate programme, it is assumed that learners should have demonstrated:
  • The ability to express themselves clearly and correctly both orally and in writing in English (NQF 4)
  • The ability to apply numerical skills, including basic arithmetic (add, subtract, divide, multiply) (at least NQF 3) and
  • A basic awareness of the nature business functioning

    Upon the entry to the Certificate programme the learners should be in possession of:
  • A matric entrance - Grade 12 or a Standard 10, and or
  • IBS Higher Diploma or equivalent and or
  • Two years business experience

    Recognition of prior learning:
    This qualification may be achieved in whole or in part through the recognition of prior learning 

  • RECOGNISE PREVIOUS LEARNING? 

    QUALIFICATION RULES 
    This qualification may be achieved in whole or in part through the recognition of prior learning (Regulation 8 (1) (h). 

    EXIT LEVEL OUTCOMES 
    1. Identify and solve problems in which responses display that responsible decisions using critical and creative thinking have been made

    2. Work effectively with others as a member of a team, group, organisation and community

    3. Organise and manage oneself and one's activities responsibly and effectively

    4. Collect, analyse, organise and critically evaluate information

    5. Demonstrate an understanding of the world as a set of related systems by recognising that the problem solving context does not exist in isolation

    6. Reflect on and explore a variety of strategies to learn more effectively

    7. Explore business and career opportunities

    8. Develop entrepreneurial opportunities

    9. Look at the environment on a macro basis rather than a macro basis in order to enhance the current environment

    10. Communicate effectively using visual, mathematical and language skills in the modes of oral and or written persuasion

    11. Demonstrate an understanding of the economic world in context as a dynamic interactive world that does not exist in isolation

    12. Demonstrate effective and responsible decision making

    13. Stimulate and develop thinking patterns involving creativity

    14. Interpret information received via the media and other sources

    15. Remain receptive and responsive to current trends and developments

    16. Use technology effectively and responsibly

    17. Conduct research independently


    SMALL BUSINESS MANAGEMENT


    Demonstrate the ability to:
  • Explain the term 'entrepreneur'
  • List the similarities and differences between entrepreneurship, a small business enterprise and small business management
  • Know which key factors contribute to successful entrepreneurship
  • Give a critical evaluation of your personal skills, expertise and aptitude, your personal attributes, management skills and your ability to deal with external factors
  • Name the production factors and apply them in practice
  • Indicate the relationship between the enterprise and the establishment and illustrate it by means of a diagram
  • Practically explain the classification of enterprises and establishment in sectors
  • Distinguish between the informal and formal enterprise
  • Broadly discuss the forms of enterprise that are suitable for small business enterprises
  • Identify the controllable variables in the micro environment
  • Identify the controllable variables in the market environment
  • Distinguish the various markets
  • Distinguish between direct and indirect competitors
  • Identify the uncontrollable variables in the macro environment
  • Identify the stages of setting up a small business
  • Make the most of your creativity
  • Use your skills, expertise and aptitude to create your own small business ideas
  • Convert common needs into business ideas
  • Convert existing problems into small business ideas
  • Identify small business ideas
  • Develop and define your idea
  • Distinguish between non-feasible and feasible ideas.
  • List the advantages and disadvantages of buying an existing business
  • Work out how profitable the existing business is.
  • Describe the relationship between a franchisor and a franchise.
  • List the advantages and disadvantages of buying an existing business
  • Understand why the need for a product must be determined
  • Do your own needs analysis (market research)
  • Draw up the mission and objectives for an enterprise
  • Calculate an enterprise's expected market share
  • Distinguish the various classification of costs.
  • Calculate the total cost per unit of a product.
  • Calculate the selling price of a product, the net profit and the break-even point.
  • Know where to go for financial help.
  • Know the difference between the four forms of ownership and the advantages and disadvantages of the sole proprietorship, partnership and close corporation.
  • Know why a business plan is drawn up.
  • Be able to indicate who the best persons are to draw up a business plan
  • Be able to describe your business under the following headings: primary activity of the enterprise, history of the enterprise, position of the enterprise in the market, manufacturing plan and staff.
  • Be able to give a clear explanation of the strategies and goals that you wish to present in your business plan.
  • Be able to identify the risks.
  • Be able to explain what corrective measures you can use to reduce or eliminate the risks.
  • Explain what the law requires you to do regarding establishing your business.
  • Describe the procedures you should follow to establish a specific form of business.
  • List the operating elements of the business functions essential in the setting up phase.
  • Know where to go for financial help and advice


    SMALL BUSINESS MARKETING


    Demonstrate the ability to:

  • Define what marketing means.
  • Explain the role of marketing in satisfying customer needs.
  • Summarise marketing strategies with respect to; the role of product as an instrument in marketing, the role of price as an instrument in marketing, the role of promotion as an instrument in marketing, and the role of distribution as an instrument in marketing.
  • Explain what is meant by market segmentation and target market.
  • Explain the advantages and disadvantages of segmentation.
  • Choose which approach to segmentation and target market.
  • Explain the advantages and disadvantages of segmentation.
  • Choose which approach to segmentation applies to you.
  • Segment consumer markets.
  • Segment organisational markets.
  • Explain the criteria for segmentation to be useful.
  • Position your product offering.
  • Know the process to follow in order to segment a market.
  • Explain what a product is.
  • Identify and develop a product mix.
  • Describe the different product strategies.
  • Choose a suitable brand name for your product.
  • Design a good package for your product.
  • Describe the implications of warranties.
  • Follow the process needed to develop new products.
  • Define what is meant by price.
  • Identify the factors affecting price
  • Explaining the objectives of pricing.
  • Describe the three basic pricing strategies.
  • Discuss the various pricing adjustments.
  • Evaluate decisions regarding the use of credit.
  • Define what is meant by distribution.
  • Identify the choices of distribution intensity.
  • Distinguish between different types of middlemen.
  • Describe the different types of distribution channels.
  • Discuss the factors affecting the selection of a distribution channel.
  • Pinpoint the causes of conflict in a channel.
  • Evaluate different ways of controlling a distribution channel.
  • Evaluate the location factors that need to be considered.
  • Identify the factors to consider in determining a promotional mix.
  • Describe what promotion can achieve.
  • Explain the seven steps in designing a promotional mix.
  • List the different ways of setting a promotional budget.
  • Explain the advantages and disadvantages of the following promotion techniques: advertising, sales promotion, publicity and personal selling.
  • Explain what marketing planning means.
  • Identify why a marketing plan is useful.
  • Make marketing planning more effective.
  • Discuss the various components of a marketing plan.
  • Evaluate the current marketing situation of a small business.
  • Give a definition of a marketing strategy.


    FINANCE OF SMALL BUSINESS

    Demonstrate the ability to:
  • Explain the meaning of the financial function for the small business enterprise.
  • Give examples of financial activities in the small business enterprise.
  • Define financial management in the small business enterprise.
  • Name and explain the four pillars of financial management in the small business enterprise.
  • Define and discuss the most important concepts used in financial management.
  • Define the difference between the terms bookkeeping and accounting.
  • Write up the analysis cashbook for an enterprise.
  • Carry out a bank reconciliation of the enterprise's cashbook and bank statement.
  • Draw up a balancing trial balance from a given list of balances.
  • Draw up an income statement and a balance sheet from a trial balance.
  • Explain the meaning of a cash flow statement.
  • Define the function of a petty cash record in the enterprise.
  • Explain the purpose of the analysis of the financial statements briefly.
  • Define a financial ratio.
  • Calculate and interpret the liquidity ratios.
  • Calculate and interpret the most important activity ratios.
  • Calculate and interpret the basic solvency ratios.
  • Calculate and interpret the profitability ratios.
  • Describe and explain the difference between fixed, variable and total costs.
  • Define the concepts income and marginal income.
  • Define and calculate marginal income percentage.
  • Define the break-even point.
  • Draw a graph showing the break-even point.
  • Calculate the amount that must be sold to make a particular profit.
  • Determine the influence on the break-even point of changes to the selling price and the costs.
  • Give reasons why a budget is drawn up.
  • Distinguish between the various components from which a master budget is compiled.
  • Draw up the budgeted income statement and balance sheet.
  • Draw up the cash budget.
  • Draw conclusions and take decisions on the basis of the completed budgets.
  • Compare actual costs with budgeted cost and draw conclusions.
  • Explain briefly the importance of sales forecasting with a view to determining the capital needs.
  • Define the concept 'sales forecasting'
  • List and explain the factors that can influence the expected sales.
  • Give guidelines according to which the enterprise can do sales forecasting.
  • Explain the composition of the small business enterprise's capital need.
  • List and explain the factors that can influence the capital needs of the small business enterprise.
  • Discuss the influence of enterprise growth on the capital needs.
  • Explain the difference between internal and external sources of finance and give examples of each.
  • Explain the basic differences between own and borrowed capital.
  • Distinguish between the financing forms in the short, medium and long terms and explain examples of these forms.
  • Determine which form of financing will be suitable to finance which king of asset.
  • List and briefly explain the basic requirements for a successful financing application to a financial institution.
  • Suggest hints that will contribute to a greater likelihood of successful financing.
  • Define the concepts credit and creditworthiness and distinguish between the different forms of credit.
  • Explain the credit transaction.
  • List and briefly discuss the reasons for granting credit (the advantages of granting credit).
  • Give reasons for the importance of credit and debt collecting principles.
  • Discuss and explain the process of evaluating the creditworthiness of a credit applicant (collecting and analysing information).
  • Define the meaning of credit limit and the terms of credit.
  • Explain the importance of efficient debt collection.
  • List and discuss principles for making debt collection easier and more efficient.
  • Identify the various types of stock.
  • Name and discuss the reasons for keeping stock.
  • Name and discuss the costs of keeping stock.
  • Name and explain the results of ineffective stock control.
  • Name and explain the factors that influence the amount of stock an enterprise has to keep.
  • Calculate the amount of stock that must be kept, using the turnover rate as a guideline
  • Define, explain and calculate the term order level.
  • Define and explain the term safety stock.
  • Explain the purpose of stock control
  • Explain the purpose of keeping stock records.
  • Assess the effectiveness of stock management using the stock turnover rate.
  • Explain the purpose of stock valuation.
  • Do a stock valuation using the various methods discussed.
  • Distinguish between indirect and direct taxation.
  • Know when your enterprise must register for value-added tax.
  • Calculate value added tax/
  • Know the components that direct tax consists of.
  • Define the difference between employee's and provisional tax.
  • Calculate provisional tax.
  • Distinguish the options available to make provision for financial remuneration.
  • Evaluate the various insurance policies at your disposal and their application in your enterprise.


    MICROSOFT OFFICE SUITE

    INTRODUCTION TO WINDOWS

    Demonstrate the ability to:
  • Work in Windows 95,
  • Create files
  • Create folders
  • Browse and explore the computer
  • Print
  • Customise the desktop


    INTRODUCTION TO MS WORD

    Demonstrate the ability to:
  • Open the programme
  • Manage document files
  • Edit and check documents
  • Format a document
  • Enhance a document
  • Print a document
  • Draw lines, objects and 3D shapes
  • Prepare and print labels
  • Save a document in HTML format
  • Create a hyperlink, economy
  • Browse linked documents


    INTRODUCTION TO MS EXCEL

    Demonstrate the ability to:
  • Open the programme
  • Manage Workbook files by opening and saving an existing workbook
  • Create a simple worksheets
  • Use the advanced feature of the program
  • Create and modify a chart
  • Print a workbook
  • Present a workbook in HTML


    INTRODUCTION TO MS POWERPOINT

    Demonstrate the ability to:
  • Start PowerPoint in windows and get acquainted with the package
  • Open presentations
  • Develop and enhance presentations
  • Manage presentation files
  • Use special presentation effects

    COST AND MANAGEMENT ACCOUNTING I

    Ability to:
  • Define cost accounts
  • Describe the object of cost accounts
  • Outline the advantages of a cost accounting system
  • Define cost
  • Describe the two costing methods used and apply these to working examples
  • Analyse the total costs of various items
  • Define prime costs and explain the various prime costs
  • Define the term overhead and explain the various overheads
  • Illustrate items of job costs indicating how a total cost would be calculated
  • Show how costs are estimated
  • Describe the process of implementing a costing system
  • Describe the responsibilities of the staff directly concerned with a costing system
  • Describe the principles of factory organisation and how these impact on costs
  • Describe how information on costs (cost data) should be used as a control mechanism


    ECONOMICS

    Ability to:
  • Describe the theory of demand and supply
  • Describe how the total economic activities are measured
  • Describe the economics and diseconomics of scale
  • Describe the market structure and define terms such as perfect competition, monopoly, monopolistic competition and oligopoly.
  • Describe the law of diminishing utility
  • Describe the law of diminishing returns
  • Identify the macro-economic variables
  • Explain economic equilibrium in two, three and four sector models
  • Define terms consumption, the multiplier, aggregate demand, aggregate supply, credit creation
  • Describe the functions of money and explain the demand for money (liquidity preference)
  • Explain the relationship between inflation and unemployment and their impact on the economy
  • Discuss the advantages and disadvantages of direct and indirect taxes
  • Describe the meaning of fiscal policy
  • Define the term monetary policy and explain the instruments of monetary policy
  • Describe the concept of economic growth
  • Describe terms such as protectionism, balance of payments, exchange rate
  • Explain various exchange rate systems


    BUSINESS COMMUNICATIONS

    Ability to:
  • Give a broad definition of communication with special reference to the interpersonal communication process in the business environment
  • Distinguish between verbal and non-verbal communication
  • Describe the interpersonal communication process and a basic interpersonal communications model, including reference to the message, code, feedback and interference
  • Describe mass communication as a process, with reference only to the way in which it differs from the interpersonal communications process.
  • Outline of development and functions, advantages and disadvantages of mass media.
  • Describe the different types of non-verbal communication
  • Describe organisational communication (Range, Vertical, Horizontal, Diagonal, Small group communication, the grapevine, internal communications media, external communications media
  • Identify communication barriers (Range, Physical, Physiological, Psychological, Semantic)
  • Define verbal communications (Range, register, style, tone)
  • Analyse using practical communication situations

    Deal with business correspondence:
  • Concise formats (telephone messages, telegrams, telexes, formal invitations and accepting/declining these, bulletin board notices, and so on)
  • Memorandum (inter-office and interdepartmental)
  • Letters of enquiry and replies to these
  • Letters of complaint and adjustment
  • Letters of invitation to VIPs
  • Sales promotion/marketing through circulars
  • Application with/without curriculum vitae.
  • Letters of appointment/registration
  • Testimonials/references
  • Letters to the press
  • Letters of goodwill/introduction

    Prepare an advertisement:
  • The AIDA formula
  • Factual, emotive and persuasive advertising
  • Advertising ethics and the advertising Standards Authority
  • Classified ('small')
  • Display advertisements (including those featuring employment opportunity)
  • Mail drops (leaflets, brochures, circulars)
  • Press releases

    Prepare and chair meetings:
  • Notice, agenda and minutes of organisations not for gain.
  • Annual general meeting.
  • Special/extraordinary general meetings
  • Executive/committee meetings
  • Knowledge of basic meeting procedure applicable to the appointment, rules of debate-proposals and amendments, seconding, motions, replies, point of order, voting, adjournments/closing, and so on, excluding proxies - and relevant terminology
  • Holding of mock meetings
  • Prepare written reports: Formal and semi formal (memorandum or letter form) reports, summary (investigation), progress, attendance and annual reports, graphic representations, questionnaires, objective, scientific writing.)
  • Answer a telephone
  • Conduct an interviewing
  • Conduct a public performance: Introduction, announcements, welcoming speeches, proposing toasts, presentation of reports, formal speeches.

    MANAGEMENT I

    Ability to:
  • Explain the role of the business organisation and management in satisfying people's needs
  • Describe what the management process entails and how it enables organisations to achieve their goals
  • Describe the different levels and kinds of managers in an organisation
  • Explain the skills required of management and how the skills are acquired
  • Describe the scope of management and its challenges
  • Describe the concepts of systems theory
  • Describe the composition and characteristics of the management environment
  • Describe the internal and micro-environment including the different levels of management in the enterprise, the managerial skills required at the various levels
  • Explain the market or task environment and macro-environment
  • Understand the importance of planning
  • Explain ways in which management reacts to the environment
  • Understand the importance of planning
  • Explain the development of organisational goals as a step in the planning process
  • Understand the impact of planning premises
  • Describe the nature and specifications of organisational goals
  • Explain the process of goal setting, the management of multiple goals and the techniques for goal setting for the individual organisation with special emphasis on the process, benefits and weaknesses of MBO.
  • Identify and discuss the different kinds of organisational plans and explain the time frame for planning
  • Explain the steps in the planning process
  • Identify barriers to effective planning and know how to overcome these barriers
  • Identify and discuss important planning tools
  • Discuss the concept of strategic planning
  • Describe the strategic planning process
  • Explain the levels of strategy
  • Explain each component of the strategic planning process and discuss behavioural considerations affecting strategic choice
  • Define an information system and identify the components of an information system
  • Describe a classification of information systems
  • Describe the steps in developing an information system
  • Understand the term 'organising' in the management sense and describe how organising fits in with other functions in the management process
  • Describe the designing of the structure of an organisation and describe the use and limitations on the various kinds of structures
  • Understand how authority ties into management
  • Distinguish between various types of power
  • Do an analysis of delegating and understand the link between authority, centralisation and decentralisation
  • Explain the importance of co-ordination
  • Highlight the aspects of job design
  • Define the major types of managerial decisions and explain conditions under which managers make decisions
  • Describe the rational model of decision making
  • Discuss the techniques for improving group decision making
  • Explain quantitative tools for decision making
  • Discuss the importance of leadership as a fundamental management function and explain the nature and components of leadership
  • Participate in the leadership versus management debate
  • Examine different leadership models in an effort to throw light on the essence of leadership
  • Discuss the contemporary perspectives on leadership
  • Review the interfaces between leadership and organisational politics
  • Explain what motivation encompasses and explain the different motivational theories
  • Explain the role of money as a motivator
  • Describe how to create jobs that motivate
  • Describe the difference between groups and teams and the reasons why people form teams
  • Describe the different types of groups found in an organisation
  • Describe the stages in group development and appropriate leadership styles
  • Explain the emergence of group characteristics and describe inter-group dynamics
  • Discuss how to develop groups and teams
  • Understand the importance of control as the final component of the management process and explain the focal points of control
  • Illustrate the relationship between control and planning and hence the cycle of the management process
  • Understand the difference between planned and reactive change
  • Describe the forces for change and types of change
  • Explain he change process
  • Understand resistance to change and to overcome it
  • Describe the methods to introduce change
  • Understand the relationship between culture and change

    INFORMATION SYSTME S AND TECHNOLOGY

    (CONCEPTS OF MANAGEMENT COMPUTING)

    Ability to:
  • Define management information systems and the way it provides information for decision making at different management levels
  • Define, discuss and demonstrate a working knowledge of the different aspects of computer hardware and software fundamentals
  • Describe and demonstrate the use of files, databases and the processing and storage of data
  • Demonstrate a working knowledge of basic computer terminology
  • Demonstrate the ability to develop and implement a computer system
  • List the provisions of the 1983 Computer Evidence Act.

    PRINCIPLES OF LAW

    Ability to:
  • Define the concepts of law
  • Relate the purposes and functions of law
  • Describe real rights and personal rights
  • Define the concept of legal personality
  • Explain the various forms of business enterprise
  • Identify the sources of SA law
  • Differentiate between the various SA courts and the jurisdiction of these courts
  • Describe the doctrine of precedence
  • Explain legal procedures and practitioners
  • Describe the divisions of law in SA
  • Identify the basic legal principles that feature in all contracts
  • Explain how and when a contract id created and the rules that apply to all contracts
  • Demonstrate the difference between void and voidable contracts
  • Describe contracts in restraint of trade
  • Define the meaning of contracts for the benefit of third parties
  • Define cession, delegation and assignment
  • Explain how a contract can be breached and the remedies for breach of contract
  • Describe the ways in which a contract may be terminated and
  • Describe the rules relating to misrepresentation in delict

    CERTIFICATE MODULE DESCRIPTOR

    Management 1

    Or

    Small Business Management

    Economics

    Or

    Communication

    Or

    Principles of Business Law
  • Computer elective
  • Cost and Management Accounting 1
  • Computer elective - choose one of the following
  • Concepts of Management Computing or
  • Microsoft Office Suite (Windows 95 or 98, Word, Excel, PowerPoint 

  • ASSOCIATED ASSESSMENT CRITERIA 
  • Problems are solved by means of exploring and critically evaluating abstract and personal situations
  • Problems are solved by generating alternative strategies for dealing with those problems
  • Collaborative work as part of a team, group, organisation or community is effective
  • Organisation and management of self and activities is responsible and effective
  • Information is collected, analysed, organised and critically evaluated
  • Recognition of the problem solving context as part of a larger context is demonstrated
  • Understanding of the world as a set of related systems is demonstrated
  • Strategies to manage effectively are explored and reflected on
  • Education and career opportunities are explored
  • Entrepreneurial opportunities are developed
  • The environment is seen on a macro basis
  • Current environment is enhanced
  • Communication using visual, mathematical and language skill sin the modes of oral and or written persuasion is effective
  • Understanding of the economic world as a dynamic, interactive world that does not exist in isolation is demonstrated
  • Decision making is responsible and effective
  • Creative thinking patterns are stimulated and developed
  • Information from the media and other sources is interpreted
  • Current trends and developments are monitored
  • Appropriate responses to current trends and developments are made
  • Technology is used effectively and responsibly
  • Research is conducted independently


    SMALL BUSINESS MANAGEMENT

    Demonstrate the ability to produce a comprehensive and feasible business plan to establish a small business enterprise


    SMALL BUSINESS MARKETING

    Demonstrate an understaning of the role and application of marketing principles as expressed in the business plan.


    FINANCE FOR SMALL BUSINESS

    Demonstrate the ability to generate a detailed financial analysis of projections as part of the business plan

    MICROSOFT OFFICE SUITE
    INTRODUCTION TO WINDOWS

    Successfully identify, initiate and perform the appropriate steps in order to access information and navigate within an appropriate/defined computer based system(Windows)


    INTRODUCTION TO MS WORD

    Successfully identify, initiate and perform the appropriate steps in order to access information and navigate within an appropriate/defined computer based system (Ms Word)


    INTRODUCTION TO MS EXCEL

    Successfully identify, initiate and perform the appropriate steps in order to access information and navigate within an appropriate/defined computer based system (Ms Excel)


    INTRODUCTION TO MS POWERPOINT

    Successfully identify, initiate and perform the appropriate steps in order to access information and navigate within an appropriate/defined computer based system (Ms PowerPoint)


    ECONOMICS
  • Explain the theory of demand, cost and supply
  • Measure total economic activities
  • Explain the critical factors and themes which influence:
  • International trade and finance
  • Monetary policy
  • Public finance
  • Labour economics
  • Describe the growth and development of the South African economy


    CREDIT MANAGEMENT 1
  • Develop an understanding of the role of credit management in the organisation and how effective credit management impacts on the goals of the organisations
  • Contribute to the financial well-being of a business by having a good knowledge of the credit management function
  • Explain various terms associated with credit management and be able to apply knowledge in the business environment


    BUSINESS COMMUNICATIONS
  • Identify the major theoretical aspects of communication
  • Demonstrate an ability to communicate effectively via the media and the medium of advertising
  • Identify barriers to effective communication and demonstrate strategies to overcome such barriers
  • Prepare and present written information
  • Deliver oral presentations


    MANAGEMENT 1
  • Differentiate the major differences between profit and non-profit making undertakings
  • Provide an overview of the basic principles of management including planning, organising leading and controlling and their associated application in the workplace
  • Describe the objectives of co-ordination and apply these
  • Identify and apply in work-related examples communication in organisations
  • Provide a framework for organisational change and methods to manage change
  • Demonstrate an understanding of the strategic planning process
  • Identify the importance of management information systems and
  • Demonstrate and understanding of the development of MIS in an organisation


    INFORMATION SYSTEMS ANDTECHNOLOGY

    (CONCEPTS OF MANAGEMENT COMPUTING)
  • Provide an overview of information system and its components
  • Define the main terms
  • Demonstrate the ability to develop and implement a computer system with due considerations to existing applicable legislation


    PRINCIPLES OF LAW

    Explain and apply the most important aspects of:
  • Contracts
  • Sale agreements
  • Law of agency
  • Partnership agreements
  • Companies and
  • Leases

    Apply them to working examples.


    INTEGRATED ASSESSMENT


    Continuous assessment in the form of self-assessment is carried out by the learner. This is done using activities and self-evaluation exercises. Continuous assessment is also carried out by the facilitators in the form of assignments that the learner must submit upon completion of each module of the learning programme

    Formative and summative assessment are integrated in a final portfolio assessment, case studies, reports, tests and practical tasks. The learner builds up a portfolio of activities, assignments and projects which are assessed in order to determine whether the learner has achieved the exit level outcomes of the qualification. 

  • ARTICULATION OPTIONS 
    Articulation possibilities exist with:

    Other Intec Certificate in Commerce

    Other Intec Diplomas in Commerce and

    Other Intec Higher Diplomas in Commerce


    The qualifications toward which the graduate may proceed are other managerial qualifications that are not specific to this particular context. Diversification into other specialised areas such as:

    Human Resources Management
    Labour Relations
    Human Resources Development
    Marketing Management
    Public Relations
    Cost and Management Accounting and
    Financial Accounting 

    MODERATION OPTIONS 
    A system of second examiners within the institution will be used, together with a system of external examination at exit levels to the qualification. Where professional or statutory bodies are involved in determining the curriculum, they will also be involved in moderation. 

    CRITERIA FOR THE REGISTRATION OF ASSESSORS 
    Our own staff will be used as assessors in a manner accommodated within the quality management system of the institution. This would apply to outside assessors also as they will have to comply with all quality assurance procedures of the institution. 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this qualification was Reregistered in 2006; 2009; 2012; 2015. 

    NOTES 
    N/A 

    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
     
    NONE 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Damelin Correspondence College 
    2. Intec College 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.