SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION: 

National Certificate: Human Resources and Business Management 
SAQA QUAL ID QUALIFICATION TITLE
21175  National Certificate: Human Resources and Business Management 
ORIGINATOR
Damelin 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
QCTO - Quality Council for Trades and Occupations  OQSF - Occupational Qualifications Sub-framework 
QUALIFICATION TYPE FIELD SUBFIELD
National Certificate  Field 03 - Business, Commerce and Management Studies  Generic Management 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  120  Level 4  Level TBA: Pre-2009 was L4  Regular-Provider-ELOAC 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Reregistered  SAQA 06120/18  2018-07-01  2023-06-30 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This qualification does not replace any other qualification and is not replaced by any other qualification. 

PURPOSE AND RATIONALE OF THE QUALIFICATION 
To provide learners with an understanding of human resource, communication and business principles with which to aid them in making human resource or business management decisions. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
NQF level 4 - with proficiency in English and numeracy.

Recognise Prior Learning:

This qualification may be achieved in whole or in part through the recognition of prior learning. 

RECOGNISE PREVIOUS LEARNING? 

QUALIFICATION RULES 
This qualification may be achieved in whole or in part through the recognition of prior learning. 

EXIT LEVEL OUTCOMES 
Critical Cross-field Outcomes:

1 Identify, analyse, formulate and solve convergent and divergent problems associated with managing human resources creatively and effectively.
2 Develop an appropriate understanding of human resources and business management that applies concepts of management within the changing global demographics.

Specific Outcomes:

1. Design and implement an HR policy for a selected organisation, keeping in mind affirmative action and social responsibility programmes.
2. Evaluate and control management performance systems, including employee absence, labour turnover and appraisals.
3. Conduct a reference check, interview applicants and follow through the entire selection process of a new employee.
4. Develop and measure the effectiveness of a training programme.
5. Chair a disciplinary enquiry.
6. Design simple advertising to appeal to various sectors of the SA population.
7. Analyse market behaviour based on simple psychographic and demographic indicators.
8. Utilise basic business management techniques in order to structure the business decision making process.
9. Balance a set of books to balance sheet.
10. Use financial information to make business decisions.
11. Record the purchase of goods for resale using the trading stock account, input VAT charged on goods and services received, sale of goods in the sales account and the effect of bank or debtors, the updating of the trading stock account at the time of sale and the charge of cost of sales, the output VAT charged on sales, using the perpetual inventory system.
12. Calculate the marking up of goods as a percentage of cost price, or selling price and determine the VAT which must be charged or paid.
13. Effect the closing transfers at the end of a financial period to the Trading Summary Account and the Profit and Loss Summary Account.
14. Use a basic understanding of economic theory to assist with managerial decisions.
15. Evaluate the differences between short run and long run consumption behaviour.
16. Distinguish between different types of investments.
17. Write all forms of business correspondence using the correct formats.
18. Communicate effectively - orally, graphically and in writing to various cultural groups. 

ASSOCIATED ASSESSMENT CRITERIA 
Assessment Criteria for Critical Cross-field Outcomes:

1. Solve problems by means of exploring and critically evaluating abstract and personal situations.
2. Solve problems by generating alternative solutions for dealing with those problems.


Associated Assessment Criteria for Specific Outcomes:

1. The human resource policy is designed and documented according to the guidelines specified and with particular reference being drawn to the affirmative action and responsibility programmes.
2. An example of a management performance system which includes employee absence, labour turnover and an appraisal system is produced. The example is evaluated according to the prescribed guidelines.
3. A checklist for conducting a reference check and interview are produced. Each element in the selection process of a new employee is correctly drafted from the start of the reference check to the appointment of the new employee.
4. The training programme is designed and documented. The preferred mode of delivery is stated. The programme is delivered. A checklist is drafted to measure its effectiveness. The programme is assessed according to the checklist and the results are documented.
5. The criteria for chairing a disciplinary enquiry correctly are stated. An enquiry is conducted according to the prescribed criteria.
6. An advertisement is produced according to the prescribed guidelines.
7. An analysis of market behaviour is produced with specific reference to the psychographic and demographic indicators.
8. The basic business management techniques are correctly tabulated against a recommended business decision making process.
9. Balance sheet is accurately produced using the criteria provided in the books of 1st entry.
10. Using the sample provided of the financial situation of an organisation the key ratios are extracted and the appropriate business decisions specific to each ration are documented.
11. The purchase of goods is correctly recorded in the Purchases Journal using the details from the Trading Stock ledger account. The VAT account correctly reflects the input VAT charged on the goods and services. The sales transactions are correctly recorded in the Sales account. The Bank or Debtors account correctly reflects the income from Sales. The Trading Stock account reflects the correct balance at the time of sale. The charge for the Cost of Sales is accurately recorded using the perpetual inventory system.

12. The marking up of goods are presented in two distinct categories with two calculations showing the mark up as a percentage of cost price and selling price. The VAT is correctly determined and shown correctly as either VAT to be charged or VAT to be paid.
13. The closing transfers for the end of the financial period are correctly posted to the Trading Summary and Profit and Loss Accounts.
14. An example of the application of economic theory in assisting with managerial decisions is documented based on the sample provided.
15. The differences between short run and long run consumption behaviour are correctly tabulated.
16. An accurate list of the different types of investments and their differences is produced.
17. An example of each type of business correspondence is correctly written.
18. The criteria for observing the correct from of communications to various cultural groups is listed. An example of each type of communication based on the above criteria is presented.

Integrated Assessment:
  • Continuous assessment in the form of class exercise, and group exercises.
  • Formative and summative assessments are integrated into final assignment, final examination and final workplace assessment. 

  • INTERNATIONAL COMPARABILITY 
    This Certificate is credit rated as an equivalent level one qualification in the UK system. 

    ARTICULATION OPTIONS 
  • Articulation with qualifications offered at other institutions 4 modules are recognised as entry credits to the IMM certificate in level one marketing; UNISA recognises 5 modules as entry credits to the UNISA generic Bcom programme.
  • The qualifications toward which the graduate may proceed are the National Advanced Diploma in Human Resources and Business Management and the National 1st degree in Human Resources and Management.
  • Exit-level outcomes articulating with other qualifications are the National Diploma in Marketing and Business Management. 

  • MODERATION OPTIONS 
    All tests and assignments are standardised nationally and a system of second examiners within the Damelin Education Group is used. All moderation is documented and the appropriate reports are available for the record. 

    CRITERIA FOR THE REGISTRATION OF ASSESSORS 
    Our own staff will be used as assessors in the manner accommodated within the quality management of our institution. 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this qualification was Reregistered in 2006; 2009; 2012; 2015. 

    NOTES 
    The qualification TYPE is retained in the interim as requested by the provider, however, it does not meet the criteria for a Higher Education Diploma qualification. To qualify as a higher education diploma qualification it should meet the MINIMUM NQF criteria of 240 credits (not 120 as in this case). 

    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
     
    NONE 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.