SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION: 

National Certificate: Tourism: Services 
SAQA QUAL ID QUALIFICATION TITLE
22318  National Certificate: Tourism: Services 
ORIGINATOR
Department of Education 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
QCTO - Quality Council for Trades and Occupations  OQSF - Occupational Qualifications Sub-framework 
QUALIFICATION TYPE FIELD SUBFIELD
National Certificate  Field 11 - Services  Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  120  Level 5  Level TBA: Pre-2009 was L5  Regular-Provider-ELOAC 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Reregistered  SAQA 06120/18  2018-07-01  2023-06-30 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This qualification does not replace any other qualification and is not replaced by any other qualification. 

PURPOSE AND RATIONALE OF THE QUALIFICATION 
To provide the qualifying learner with the necessary technological and travel and tourism skills, experience and value systems to apply knowledge, skills and expertise to the fields of Travel and Tourism, and to be effectively employed in the travel and tourism industry. To be suitably equipped to enhance cross-cultural interaction, to utilise opportunities in the market effectively and to encourage participation in life long learning. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
Learners who register for the qualification should have fulfilled all the existing requirements of the previous level.

Recognition of prior learning:

RPL will be recognised through a process of assessment of previously obtained skills and knowledge.
  • Level 4 National Certificate or Grade 12, or equivalent qualification.
  • Complete an interview and/or assessment. The personal evaluation is done in order to determine whether the prospective learner has the appropriate aptitude, attitude and generic capabilities to successfully complete this qualification. 

  • RECOGNISE PREVIOUS LEARNING? 

    QUALIFICATION RULES 
    The learner must satisfy national policy (Report 191) requirements. 

    EXIT LEVEL OUTCOMES 
    Specific Outcomes:

    The qualifying learner assessed as competent at Level 5 is able to:
  • Communicate effectively and solve problems through creative thinking and technical skills.
  • Act responsibly in a group situation.
  • Demonstrate the necessary skills to function successfully in the economic environment.
  • Use computer technology at the required level.

    Critical Cross-Field Outcomes:

    The qualifying learner assessed as competent at NQF Level 5 is able to:
  • Identify and solve problems in which responses display that responsible decisions using critical and creative thinking have been made.
  • Reflect on and explore a variety of strategies to learn more effectively.
  • Remain receptive and responsive to current trends and developments.
  • Communicate effectively as a responsible individual in a group.
  • Develop entrepreneurial opportunities.
  • Collect and critically analyse information through the effective use of technological skills. 

  • ASSOCIATED ASSESSMENT CRITERIA 
    The qualifying learner assessed as competent at NQF Level 5 is able to:
  • Solve problems by means of divergent thinking.
  • Solve problems through discussion and applying to the task at hand.
  • Engage in effective problem solving by effectively and critically collating and evaluating information.
  • Carry out effective problem solving within a group that displays an understanding of the inter-relationships of concepts and social constructs.
  • Use technological skills to visually give evidence of divergent thinking and problem solving.

    Integrated assessment to ensure that the purpose of the qualification is achieved:

    1. Continuous assessment using various assessment tools such as written work, practical work and assignments, is done in order to compile an assessment for the learner and is made up as follows:
  • Formative Assessment: Class tests and practical assignments are conducted on a continuous basis.

    2. Summative assessment:
    Through verification by internal assessors and internal moderation. Externally examined nationally and moderated.
  • The learners will be accountable for self-evaluation exercises for the duration of the learning programme. 

  • ARTICULATION OPTIONS 
  • Qualifying learners will be able to enrol for a Level 5 National Diploma: Tourism.
  • Articulation with other Technikons and other private institutions.
  • Possible entrance into Tertiary institutions. 

  • MODERATION OPTIONS 
    All summative assessments must be moderated by a group of assessors. Exit Level must be internally verified and externally moderated nationally by appointed persons, of whom one may be an approved practitioner from industry. External moderator/s are nationally appointed to ensure standards. 

    CRITERIA FOR THE REGISTRATION OF ASSESSORS 
    Selected educator staff per institution to be used as assessors (back-up) in a manner that acknowledges the quality management. 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this qualification was Reregistered in 2006; 2009; 2012; 2015. 

    NOTES 
    N/A 

    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
     
    NONE 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.